Riverview Health & Rehab Center - Savannah

Pros

• The staff at Riverview Rehab Center demonstrated exceptional compassion and professionalism during the husband's recovery process.
• The wound care nurse, Pressy, was knowledgeable and kept the family well-informed about their husband's treatment.
• CNA Joe provided reliable support and made a significant difference in the husband’s treatment experience.
• The facility offered spacious, spotless rooms that felt homey, contributing to a comfortable environment for patients.
• Riverview maintained a healthy environment and successfully minimized Covid cases while prioritizing resident safety.
• The nursing home has been improving its facilities and continues to provide enjoyable meals for residents on special diets.
• Overall experiences shared by families indicate satisfaction with the care received at Riverview, highlighting positive staff interactions and effective rehabilitation outcomes.

Cons

• The nursing home is described as a joke, with reports of multiple residents being mistreated.
• A resident suffered from severe neglect, being told to urinate in their pants and waiting two weeks for a bath.
• There were incidents of falls without proper safety measures, such as bed rails, and staff failing to notify family members.
• A reviewer claimed that their loved one was severely dehydrated due to lack of proper feeding and hydration.
• The Director of nursing was characterized as rude and unprofessional when issues were raised by family members.
• Many complaints cite that promises made by administrative staff about care levels were not delivered, leading to significant disappointment in the services provided.

Review

Riverview Nursing and Rehabilitation Center has garnered a wide array of reviews from families and caregivers, showcasing both commendable care experiences and alarming instances of neglect. On one hand, many families have expressed immense gratitude for the staff's compassion, professionalism, and the quality of care provided to their loved ones. Positive testimonials highlight the dedication of key personnel like Pressy, a wound care nurse praised for her expertise and ability to communicate effectively with patients and their families. One caregiver noted that thanks to Pressy's knowledgeable treatment regimen, their husband’s complex wound care received high praise from their surgeon during follow-up appointments. This caregiver further commended Riverview as a facility worthy of recommendation, reflecting how personal connections with attentive staff can significantly enhance patient recovery experiences.

The physical environment of the rehabilitation center also draws positive remarks. Many reviewers describe comfortable and well-maintained living spaces that provide a welcoming atmosphere for residents. Spacious rooms equipped with private bathrooms contribute to a sense of independence and homeliness for patients undergoing rehabilitation or long-term stays. Amenities such as large bathing spas were highlighted as being well-kept. Furthermore, despite challenges faced during the ongoing pandemic, some family members appreciated Riverview’s efforts in maintaining a safe environment by minimizing COVID-19 cases while offering nourishing meals tailored to residents' dietary needs.

However, amid these positive reflections emerge serious concerns regarding patient care within Riverview’s facilities. Disturbing reports detail instances of neglect faced by vulnerable residents who require assistance for basic needs due to disabilities or health issues. One particular story shared about an individual suffering from multiple strokes revealed shocking mistreatment: when he requested help using the bathroom, staff allegedly dismissed him repeatedly until he soiled himself—an incident that underscores potential lapses in dignified care protocols.

Another troubling review described a scenario where inadequate safety measures resulted in severe consequences: a resident fell out of bed due to missing rails and sustained injuries requiring hospitalization without any notification to family members about his condition or accident. Such accounts raise alarm bells about whether Riverview adequately prioritizes patient safety and communication between its medical staff and residents' families—a key component in fostering trust within healthcare environments.

Compounding these issues are allegations regarding food deprivation among patients who cannot independently express their needs or manage their consumption of necessary nutrients. A deeply alarming experience involved one reviewer whose mother became severely dehydrated after reportedly not receiving adequate nourishment over time due to negligence on part of the nursing staff; this led to hospital intervention following life support treatment—a stark reminder that mismanagement can lead directly to life-threatening conditions within these facilities.

Despite mixed reviews indicating discrepancies in quality across various aspects affecting resident care at Riverview, most observers acknowledge that nursing homes inevitably face operational challenges unique to each setting. While some families recount positive interactions with dedicated staff who strive tirelessly towards enhancing recovery outcomes—like successful rehabilitation journeys—others warn against placing loved ones into an environment perceived as fraught with risk due largely because disparities exist between advertised services versus actual experiences reported by dissatisfied patrons who advocate fiercely for accountability.

In conclusion, while Riverview Nursing & Rehabilitation Center successfully facilitates healing through proficient specialized treatments delivered by certain compassionate individuals within its workforce—creating lasting bonds along the way—it also must confront glaring shortcomings illustrated through desperate testimonies pleading change alongside urgent standards enforcement throughout its operations moving forward.

Restaurants

• Pearls Saltwater Grille (0.2 miles)
• The Wyld Dock Bar (0.9 miles)
• Savannah Fried Chicken (1 miles)
• McDonald's (1.3 miles)
• McDonald's (2.1 miles)
• Green Tea Restaurant (2.1 miles)
• Baker's Pride Bakery (2.4 miles)

Hospitals

• Georgia Regional Hospital (0.9 miles)
• St Joseph's/Candler Health (2 miles)
• Memorial Heart and Vascular (2.3 miles)
• Memorial Neuro ICU (2.3 miles)
• Memorial Health University Medical Center Answerone/Nurseone/Switchboard (2.3 miles)
• Memorial University Medical Center - Pediatric ICU (2.4 miles)
• Dva Renal Healthcare (3 miles)

Parks

• Lake Mayer Park (1.5 miles)
• Daffin Park (3.1 miles)

Physicians

• Boland Eye Center PC/Eyewear Studio (1.6 miles)
• Southcoast Medical Group (1.8 miles)
• Dr. Jules Victor III, MD (1.8 miles)
• Savannah Neurology Specialists (1.9 miles)
• Behavioral Health Association (2 miles)
• Memorial Medical Associates (2 miles)
• Savannah Psychiatry (2.2 miles)

Pharmacies

• Health Delivery Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Medical Center Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Compounding Solutions of Savannah (2.6 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (2.7 miles)