Nhc Healthcare Rossville
Save1425 Mcfarland Avenue, Rossville, GA 30741
For more information about senior living options: (844) 490-3973
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The staff across nurses, CNAs, and therapists are described as wonderful and caring. Residents are treated like family by the compassionate staff. Rebecca Ables is praised as an exceptional CNA, described as an angel. Bebeca, PJ, and Suwanda are named by patients as outstanding CNAs. Cody in admissions is thanked for courteous and prompt attention. The rehab department is professional and personable, meeting each patient's needs. The facility is described as clean and well-maintained, with a pleasant environment. Outpatient therapy is described as wonderful, with professional, encouraging, and knowledgeable staff. The overall staff and management are described as kind, caring, and considerate.
One reviewer described a male nurse as rude, refusing to confirm if he was the patient's nurse and saying he would be the nurse "for the next two minutes," which came off as disrespectful. A reviewer warned that the facility tolerates abuse and neglect of loved ones, implying it would be acceptable there. A commenter claimed that most reviews are from staff and that patients do not receive quality care and are left to die, calling for an investigation into fraud and neglect and the facility's closure. A post described appalling conditions - dark and dreary surroundings, a strong urine odor, roaches and rats - and staff as lazy and disrespectful to the elderly. It is stated that the CNA program imposes harsh policies, makes it difficult to pass, and does not pay required training hours, questioning management. A note claimed that residents' belongings were taken by employees, indicating theft or mishandling.NHC Rossville has produced a broad spectrum of experiences according to recent postings from patients, families, and staff. On one end of the experience, a hospice encounter is described as painful and jarring, with a family member seeking an update about care and encountering what the reviewer framed as disrespect. In that account, a nurse was asked for an update and, after the requester said "excuse me," received what the reviewer described as a rude gesture and a curt, "I am for the next two minutes." The same person recounted a terse exchange that followed, highlighting a perception of indifference at a moment when a loved one was passing away. That single incident sits amid other criticisms that accuse the facility of neglect and a lack of empathy, including reports of a dark, dreary environment, the smell of urine, and sightings of roaches and rats. Some reviewers even allege that items are taken from residents and that staff are lazy or disrespectful to the elderly. A few writers separately argue that most negative reviews come from employees, suggesting a perceived tension between the way the facility presents itself publicly and the experiences some patients and families have had.
In sharp contrast to those harsh reflections, other voices paint a far more positive picture of the same place. A reviewer with a terminal spinal cancer diagnosis describes being in the rehab section and finds the staff to be "wonderful." They emphasize that the nurses, CNAs, and physical therapists are "working hard to get me home," and they express gratitude for the way they feel treated - almost like family. This individual notes the emotional weight of hospice and rehab and frames the staff's efforts as compassionate, professional, and dedicated. The sense of being cared for and supported is a throughline in several supportive accounts, including a desire to return home to a loved one named Lonnie Qualls. The tone here is hopeful and appreciative, underscoring the role that rehab and consistent caregiving play in enabling patients to regain independence or achieve meaningful goals in the face of serious illness.
The strength of the rehab and therapy teams is a recurring theme in multiple positive accounts. Several reviews highlight trauma-free praise for the "techs to the therapists" who make a difference in patients' daily experiences. One reviewer specifically calls out Cody in admissions for courteous, prompt attention to detail, while another notes that John is in charge of the rehab department and has contributed to a sense of professional care. Names like Bebeca, PJ, and Suwanda surface as standout CNAs who are described as truly caring and attentive, with remarks such as "Rebecca Ables ? was truly an angel" and "she treated her as her own mother." The consistency of warmth and competence across the rehab team - nurses, CNAs, and therapists alike - appears as a core source of satisfaction for many who have had positive experiences during short-term rehab or long-term care phases.
Several reviews celebrate the aesthetic and operational aspects of the facility, painting a picture of a well-organized environment in which patient comfort is attentively considered. A wound care nurse describes NHC Rossville as "a very clean, happy environment" with caring staff delivering excellent patient care. Some patients and family members highlight the quality of meals, noting that the food is "very good" and that meals are reliably served as part of the daily routine. In addition, another review emphasizes a sense of being treated with personal attention and respect, reflecting a broader consensus that the staff strive to meet individual patient needs and foster an atmosphere where residents feel valued.
There is also a distinct thread centered on the dual reality of care - how it is experienced in practice versus the promises that are made. Several reviewers reference the slogan "We're like family," and for many, these words appear accurate - comprising kindness, attentiveness, and thorough care that can feel genuinely familial. For others, the phrase reads as a mismatch with experiences they describe, especially in contexts where they felt ignored, uncertain, or neglected. The juxtaposition of these perspectives highlights the complex dynamics within long-term care facilities, where excellent days and challenging days can exist side by side depending on staff, shifts, and individual interactions.
Beyond direct care staff, there are remarks about the CNA training programs offered at the facility. One reviewer who took the CNA class expresses frustration with administrative and instructional policies, recounting a run of late arrivals, a request to restart the class after being late, and a perception that the program is rigorous but also unforgiving. They complain that hours required for CNA certification are not paid by the facility when the trainee goes on to work in the building, and they describe a lack of responsiveness from an instructor named Pamela. This perspective presents a candid contrast to the overwhelmingly positive reviews about patient care, hinting at internal policy issues or inconsistencies in how staff development is handled and compensated.
Taken together, the collection of reviews depicts a facility capable of delivering high-quality, compassionate care in many cases, particularly in rehab and therapy settings where staff consistently demonstrate empathy, professionalism, and a patient-centered approach. At the same time, it also reveals serious concerns about patient experience, perceived neglect, and environmental conditions that some families have found distressing or alarming. The narrative voice across these accounts ranges from deeply appreciative to sharply critical, underscoring the importance of ongoing transparency, accountability, and a sustained commitment to patient dignity and safety. For families and patients considering NHC Rossville, the overarching message seems to be that the care environment can be exceptionally positive and family-like when interactions go smoothly, yet there are moments and perceptions that demand attention and improvement to align every experience with the standard of care that patients deserve.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lovell (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nhc Healthcare Rossville in Rossville, GA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to get pampered and look their best. There is also cable or satellite TV available for entertainment purposes.
For transportation needs, the community provides community-operated transportation as well as transportation arrangements for non-medical purposes. This ensures that residents have easy access to go on outings or attend doctors' appointments. Additionally, move-in coordination is available to assist new residents with a smooth transition into the community.
Nhc Healthcare Rossville offers various spaces for relaxation and recreation. Residents can enjoy the fully furnished accommodations along with access to outdoor spaces such as gardens. The gaming room and small library provide additional entertainment options. For fitness enthusiasts, there is a fitness room available as well as wellness programs for mental well-being.
Dining at Nhc Healthcare Rossville is restaurant-style with special dietary restrictions accommodated. Meal preparation and service are provided, including assistance with diabetes diet management. The dining room creates a social atmosphere where residents can enjoy meals together.
The community also prioritizes care services to meet the individual needs of its residents. There is a 24-hour call system and supervision for added security and assistance. Trained staff are available to provide activities of daily living assistance such as bathing, dressing, and transfers. Medication management is offered to ensure the correct administration of medications.
Residents at Nhc Healthcare Rossville can enjoy a vibrant social life with various activities offered throughout the day. Planned day trips and resident-run activities keep residents engaged and entertained. Concierge services are available to assist with any special requests or needs.
With its convenient location, Nhc Healthcare Rossville provides easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Overall, Nhc Healthcare Rossville offers a comfortable and supportive environment for seniors in need of assisted living services, ensuring their physical, mental, and social well-being.
Nhc Healthcare Rossville is located at 1425 Mcfarland Avenue, Rossville, GA 30741 in Walker County, Georgia
Nhc Healthcare Rossville on seniors.fyi includes 5 photos including images showing interior, bedroom, exercise, rehabilitation, seating area, windows, physical therapy, assistance, and more.
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