Lillian G Carter Health And Rehabilitation
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225 Hospital Street, Plains, GA 31780
For more information about senior living options: (844) 490-3973
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Lillian Carter Health and Rehabilitation Center is described by many as a place where warmth, personalized attention, and a strong sense of community come through in daily care. A number of reviewers highlight the staff as kind, patient, and genuinely invested in residents' well-being. They emphasize that the environment feels safe and comfortable, with staff who know residents by name and treat them like part of a family. For families seeking a place where their loved ones can feel secure and cared for, these accounts paint a hopeful picture of what can be possible in the right setting.
Multiple accounts celebrate the rehabilitation side of the facility, especially its therapy program. Several reviewers describe meaningful progress and tangible improvements. One patient recounts using physical therapy to regain mobility after a period of illness, crediting the therapist Tripp for guiding him back toward his prior independence. Others note that the smaller, more intimate setting allows for a highly personalized plan of care, with attentive staff who walk families through every step of enrollment and treatment. The combination of compassionate nursing support and focused rehabilitation is repeatedly cited as a standout feature.
In addition to the clinical care, residents' families frequently express appreciation for the human touch and everyday acts that foster a sense of home. The staff's involvement with daily activities, the friendliness of receptionists, and the way activities are woven into routines are repeatedly praised. The experience of volunteers, such as Scoops Americus visiting to share ice cream with residents and staff, is highlighted as a memorable moment that underscored the facility's emphasis on community, joy, and connection. Visitors repeatedly remark on the clean, well-maintained, and inviting atmosphere that helps residents feel comfortable and valued.
There is, however, a stark contrast in experiences recounted by other reviewers. One family describes a terrifying decline in care, alleging neglect and poor conditions that culminated in a loved one being starved and kept in an unclean room, with diapers soiled and the building itself described as hot. The reviewer notes that hospital transfers occurred only days before the loved one passed away, leaving friends and family to question what happened and why there wasn't earlier intervention. This strongly negative account stands in sharp opposition to the many praise-filled messages and raises serious concerns about safety, oversight, and quality control in certain cases.
More grave concerns appear in several other reviews as well. A different reviewer characterizes the facility as a "disgrace" and a place that should be shut down, alleging medication mismanagement and the possibility of dangerous mistakes with prescribed drugs. The implication of profit-driven harm, coupled with claims about patients being drugged and not receiving correct medication, presents a picture of profound risk that some families fear could endanger residents. While these claims are pointed, they contrast starkly with the otherwise affectionate, grateful tone of many other contributors and underscore the variability of experiences at the site.
Additional negative experiences touch on administrative and logistical gaps. One review recounts the loss of a loved one's belongings after death, with an unhelpful explanation about missing items and missing power cords, and a report of infrequent baths for an elderly resident. Others describe issues with communication, noting that a grandmother's phone was never charged and calls to the facility often went unanswered, despite staff who were described as generally helpful and kind. Several comments mention odors or cleanliness concerns in specific rooms, suggesting that while the overall facility is described as clean and well-kept by many, there have been occasions when cleanliness or room conditions did not meet expectations.
Taken together, the collection of reviews presents a complex, mixed portrait. For some families, Lillian Carter Health and Rehabilitation Center delivers exceptional, personalized care with devoted staff, successful rehab outcomes, and strong community ties that make the facility feel like a home away from home. For others, alarming reports about neglect, medication issues, poor condition of rooms, and communication gaps raise red flags that warrant urgent scrutiny and further investigation. The breadth of experiences highlights the importance of thorough due diligence, firsthand visits, and open conversations with current residents and staff when considering placement.
If you're weighing options for a loved one, these narratives suggest a few practical steps: spend time touring the facility, ask detailed questions about medication management, care plans, and how staff respond to concerns or emergencies, and inquire about how the facility handles personal belongings and discharge processes. For some, the historic warmth, dedicated rehabilitation, and family-centered atmosphere may be a perfect fit; for others, the more troubling reports emphasize the necessity of careful oversight and ongoing assurances of safety and quality of care. Ultimately, the facility appears to offer a spectrum of experiences, with many residents and families feeling supported and valued, while a smaller number report serious lapses that deserve attention.
The Lillian G Carter Health and Rehabilitation in Plains, GA is a vibrant and comfortable assisted living community offering a wide range of amenities and care services. Residents will enjoy the convenience of having a beauty salon on-site to keep up with their personal grooming needs, as well as access to cable or satellite TV for entertainment. The community also operates transportation services to help residents get around town easily, whether it's for errands or social outings.
For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Additionally, housekeeping services are provided to ensure a clean and tidy living environment.
Residents can engage in various activities to enrich their lives, including using the fitness room for exercise and wellness activities. There is also a gaming room for recreational activities and a small library for reading enthusiasts. Scheduled daily activities and resident-run activities encourage socialization and engagement within the community.
For residents who appreciate nature, there is an outdoor space with gardens where they can relax and enjoy the fresh air. Private bathrooms offer convenience and privacy, while move-in coordination assists new residents in settling comfortably into their fully furnished accommodations.
The care services at Lillian G Carter Health and Rehabilitation are comprehensive. A 24-hour call system provides peace of mind knowing that assistance is readily available whenever needed. Trained staff members are available around the clock to provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers.
Medication management ensures that residents receive their prescribed medications accurately and on time. Special dietary restrictions are catered to, including diabetes diets, ensuring that residents' nutritional needs are met. In addition, a mental wellness program supports the emotional well-being of residents.
Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments, making it convenient for residents to attend healthcare visits. A wellness center is available to provide additional support and resources for residents' overall well-being.
Overall, the Lillian G Carter Health and Rehabilitation in Plains, GA offers a warm and inviting atmosphere with an array of amenities and care services to ensure that residents maintain their independence while receiving the support they need. With nearby parks, restaurants, and places of worship, residents can easily explore the local community and stay connected with their preferred social or spiritual activities.
This part of Plains, Georgia is a quaint and peaceful community with convenient amenities nearby. The area offers easy access to a variety of places of worship, including Southern Baptist Convention, Plains Baptist Church, and Maranatha Baptist Church. There are also several dining options such as The Silo Restaurant & Bakery for delicious meals. For healthcare needs, there are trusted physicians at Ps Orthopedic and Women's And Family Health Center, as well as hospitals like Phoebe Sumter Medical Center and Sumter Regional Hospital within a short drive. Transportation options include U-Haul rentals and the SAM Shortline Excursion Train for easy travel. Additionally, there are pharmacies like Epic Pharmacies and Walgreens in close proximity for medication needs. Overall, this area provides a comfortable and convenient environment for senior living in Plains, Georgia.
Lillian G Carter Health And Rehabilitation is located at 225 Hospital Street, Plains, GA 31780 in Sumter County, Georgia
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