Sumter Retirement Village

Pros

• Residents at Sumter Retirement Village enjoy a welcoming and homey atmosphere, with opportunities for social interaction and activities.
• The staff is professional, friendly, and dedicated to the residents’ well-being, providing excellent care.
• The facility is well-maintained, clean, and offers comfortable living spaces with private rooms.
• Many residents appreciate the quality of food provided and the special touches like accommodating dietary preferences.
• There are plenty of engaging activities available for residents, including games and gardening opportunities in the landscaped grounds.
• Families feel reassured by the attentive care their loved ones receive from compassionate staff members.
• Visitors to the facility have praised its appealing environment and the convenience it offers for family visits.

Cons

• The previous administrator had a terrible unprofessional attitude and lacked professionalism.
• There is a concerning lack of staff, particularly during after-hours when only two aides are available to assist residents.
• The high turnover rate among staff raises questions about the facility's operations and employee satisfaction.
• There are concerns regarding the new administrator's lack of medical knowledge or background in managing the establishment.
• The overall experience was described as one of the worst decisions made for the grandmother’s care, indicating dissatisfaction with the facility.
• A disgruntled employee occasionally stirs discontent by giving bad reviews, suggesting underlying issues within staff morale.
• Concerns were voiced by residents about the adequacy of staffing and potential emergencies being handled improperly due to limited personnel availability after hours.

Review

Sumter Retirement Village has garnered a diverse array of reviews, reflecting both positive experiences and critical concerns from residents and their families. Located in Plains, Georgia, the facility boasts a welcoming atmosphere and offers its residents numerous opportunities for social interaction. Many reviewers highlight the friendly environment as well as the professionalism and dedication of the staff. Those who have visited or have family members residing there praise the cleanliness of the facility, its well-kept grounds, and the comfort of private rooms equipped with ensuite bathrooms.

The sense of community at Sumter Retirement Village is particularly commended. Residents can engage in various activities that enrich their daily lives, including manicures, parties, and games in spacious common areas decorated with inviting landscaped gardens. The activities director receives accolades for organizing events that foster connection among residents. This interactive dimension is vital for many seniors who thrive on companionship during this stage of life. Additionally, visitors often note how happy the residents appear to be, which speaks volumes about their overall contentment within this retirement community.

A consistent theme across multiple reviews is the quality of food provided at Sumter Retirement Village. Residents rave about delicious meals tailored to meet dietary requirements while still catering to individual preferences—such as having buttermilk readily available after dinner. The dining experience appears to contribute positively to resident satisfaction and comfort within the community setting.

However, not all feedback is entirely positive; there are significant concerns raised regarding staffing levels and administrative practices. Some reviewers express dissatisfaction with past management, critiquing a previous administrator's lack of professionalism and accountability. These issues culminated in perceptions of inadequate staffing that hindered care quality during evening hours when fewer aides were on duty. Families visiting during these times noticed only two aides available to manage a large group of residents—a situation they considered unacceptable given the potential needs for emergency assistance.

One telling account highlighted how an overworked Wellness Nurse appeared to shoulder much responsibility alone while navigating these staffing challenges. Though she was recognized for her extraordinary dedication to her job and compassionate care of residents—including one reviewer’s grandmother—this reliance on any single staff member raises alarm bells about continuity and reliability in care standards across shifts.

In stark contrast, there are individuals whose experiences reflect enthusiastic endorsements for Sumter Retirement Village despite some operational shortcomings. Families recommend it based on firsthand accounts detailing genuine interest from staff concerning resident wellbeing alongside impressive facility features such as guest quarters for family visits—a thoughtful touch making it easier for loved ones traveling from out-of-town.

Overall, Sumter Retirement Village presents itself as a nurturing environment where many thrive; however, prospective families should remain cognizant of both strengths highlighted through glowing reviews alongside cautionary tales about management changes impacting staffing practices that could affect overall resident care experience moving forward.

Plains, Georgia, is a quaint and peaceful town with a variety of amenities to cater to the needs of seniors. There are several places of worship nearby, including Plains United Methodist Church and St Mark Ame Church, providing spiritual fulfillment. The town also offers convenient access to healthcare services with physicians like Ps Orthopedic and Sumter County Health Department in close proximity. In case of emergencies, Phoebe Sumter Medical Center and Sumter Regional Hospital are easily accessible. Additionally, there are dining options such as The Silo Restaurant & Bakery and Granny's Kitchen for delicious meals. Transportation services like U-Haul Neighborhood Dealer and SAM Shortline Excursion Train make getting around town hassle-free. Overall, Plains provides a serene environment with essential amenities for comfortable senior living.

Places of Worship

• Plains United Methodist Church (0.4 miles)
• Plains Baptist Church (0.6 miles)
• Plains Baptist Pastorium (0.6 miles)
• Southern Baptist Convention (0.6 miles)
• St Mark Ame Church (0.7 miles)
• House of God Holiness (0.8 miles)
• Maranatha Baptist Church (1 miles)

Parks

• National Park Service (0.7 miles)

Restaurants

• The Silo Restaurant & Bakery (0.7 miles)
• Reflections Club (1.1 miles)
• West Chatham (8.2 miles)
• Granny's Kitchen (9 miles)
• McDonald's (9.1 miles)
• 3 Squares Diner (9.3 miles)
• Gladys Kitchen (9.8 miles)

Physicians

• Ps Orthopedic (8.3 miles)
• Women's And Family Health Center (9 miles)
• Americus Pediatrics PC (10.4 miles)
• Sumter County Health Department (10.4 miles)
• Dr Cheng's Office (10.4 miles)
• Ajay Maheshchandra Kothari (10.4 miles)
• Americus OBGYN (10.8 miles)

Hospitals

• Phoebe Sumter Medical Center (9 miles)
• Sumter Regional Hospital (10.5 miles)
• Da Vita (10.5 miles)
• Sumter Regional Hospital (11.2 miles)

Transportation

• Hinman's Taxidermy & Deer Proce (9.7 miles)
• U-Haul Neighborhood Dealer (9.9 miles)
• SAM Shortline Excursion Train (10.5 miles)
• Heart of Georgia Railroad (10.7 miles)

Cafes

• Cafe Campesino (10.4 miles)

Pharmacies

• Epic Pharmacies (10.8 miles)
• Walgreens (11.1 miles)
• Clinic Drug Store (11.1 miles)
• CVS Pharmacy (11.1 miles)