701 Jackson Avenue, Americus, GA 31709
For more information about senior living options: (844) 490-3973
The reviewer is hopeful that front desk interactions will become more courteous and helpful. The reviewer believes there is an opportunity to improve time management and reduce wait times. The reviewer sees potential for better phone accessibility and responsiveness. The reviewer expects that staff will move toward a more professional and friendly service experience. The reviewer looks forward to a smoother, more efficient overall visit with improved communication.
The front desk staff member is rude and has a nasty attitude. Time management needs improvement; there are waits of over an hour after the appointment time. The phone is never answered; calls go unanswered for days.Best suited for families seeking a disciplined, program-driven environment in Americus, Rose House Intensive Training Residence presents a clear path for residents who can tolerate administrative friction in exchange for structure. The designation implies accountability, routine, and targeted activities designed to move residents forward. Yet the available feedback shows that smooth access to staff and dependable scheduling cannot be assumed. Those who prioritize courteous frontline service, predictable appointment handling, and reliable phone communication should consider alternatives. The decision to pursue this community should hinge on a willingness to push for defined service standards and to accept variability in responsiveness as part of the program.
On the downside, the strongest thread in the feedback is a frontline experience that breaks trust. The front desk is described as rude and unhelpful. Time management appears chronically weak, with appointments running far past the scheduled time and residents waiting in limbo. Communication channels are unreliable, with multiple reports that calls go unanswered for days. In a setting where coordinating care, scheduling visits, and emergency touchpoints matter, these issues elevate the enrollment choice into a risk assessment rather than a routine decision.
Pros are sparse in the visible signals, and the few higher marks do not translate into dependable daily experience. The intensity and structure suggested by the program could offer meaningful benefits if paired with responsive administration; however, the absence of consistent staff courtesy, timely scheduling, and phone access means the core advantages stay theoretical. The gap between what the program promises and what families experience is wide enough to overshadow any potential gains from a formal training framework.
For families weighing Rose House, perform rigorous due diligence. Before moving forward, request a written service level agreement that outlines response times, appointment windows, and escalation steps for missed calls. Seek a dedicated contact for ongoing support and a baseline for staff-to-resident inquiries. Schedule a conversation focused on communication, not only a tour, to observe how staff handle questions under pressure. Inquire about contingency plans for busy periods and how miscommunications are corrected. If assurances cannot be met, pursue alternatives promptly.
Alternatives exist that deliver more reliable communication, often with comparable levels of care. Larger providers with centralized call centers, or organizations with dedicated client-services teams, tend to outperform in responsiveness. Local options in Americus and nearby communities that emphasize customer service and transparent scheduling are worth comparing. For residents who require consistent administrative support as non-negotiable, these routes usually yield better peace of mind and fewer scheduling surprises.
Bottom line: Rose House Intensive Training Residence may appeal to households prioritizing an intensive program and who can anchor care with explicit service commitments. Without clear improvements in front-desk courtesy, phone access, and punctual appointment handling, the risks to care coordination and daily routines outweigh any programmatic benefits. If predictable communication is essential, alternatives should be the default path, with Rose House considered only after rigorous verification of promised service standards and a concrete remediation plan for the most persistent issues.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rose House Intensive Training Residence in Americus, GA is an inviting board and care home that offers comprehensive care services for seniors. Our facility provides a comfortable and fully furnished living environment, ensuring that residents feel at home right away.
Our dedicated staff members are available round-the-clock to assist with activities of daily living, including bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical treatments or appointments. In addition, we provide medication management and offer diabetes diets for those who require them.
Rose House Intensive Training Residence takes pride in offering delicious and nutritious meals to our residents. Our dining room serves as a gathering place for socializing while enjoying satisfying meals prepared by our skilled culinary team. We also accommodate special dietary restrictions, ensuring that everyone's nutritional needs are met.
To keep our residents engaged and entertained, we schedule daily activities that cater to their interests and preferences. Whether it's participating in group exercises or engaging in mentally stimulating games, there is always something enjoyable happening at our community.
Convenience is a priority at Rose House Intensive Training Residence. With nearby cafes, restaurants, pharmacies, physicians' offices, places of worship, hospitals, and transportation options all within easy reach, residents have access to the amenities they need for a fulfilling lifestyle.
At Rose House Intensive Training Residence in Americus, GA, we strive to create a warm and caring environment where seniors can thrive. With exceptional care services, a range of amenities such as Wi-Fi and outdoor spaces, and convenient access to essential facilities nearby, our community is designed to meet the unique needs of each resident while promoting independence and well-being.
Rose House Intensive Training Residence is located at 701 Jackson Avenue, Americus, GA 31709 in Sumter County, Georgia
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