Pruitthealth - Lilburn

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Pros

• The facility is well-maintained with landscaping and a fresh coat of paint that gives a good initial impression.
• Some staff members demonstrate dedication and hard work despite the challenging environment.
• Residents benefit from having access to a range of services within the facility.
• The location of Lilburn Health and Rehab is convenient for families who want to visit their loved ones nearby.
• The presence of caring family members advocating for residents shows a commitment to improving their loved ones' experiences in the facility.

Cons

• They treat residents like inmates with an overwhelming number of rules that break their spirits.
• The facility is poorly run, leading to high staff turnover and burnout among the few good employees.
• There is a common issue with delayed responses to call lights, leaving residents unattended for extended periods.
• Residents are often left unattended for hours without being checked on for basic needs like changing, bathing, or feeding.
• The facility suffers from unpleasant odors and unsanitary conditions, including slippery floors and feces smells.
• Staff members are unfriendly, inconsiderate, and often unavailable when assistance is needed.
• Families would be outraged if they knew how their loved ones were being treated in the facility.
• The quality of food provided is so poor that many residents refuse to eat it or do not receive requested extras.

Review

The reviews of Lilburn Health and Rehab paint a concerning picture of the quality of care provided at this facility, as multiple individuals share their deeply troubling experiences. It becomes evident that the establishment treats its residents more like inmates than cherished family members, leading to feelings of despair and hopelessness among both patients and their families. One reviewer expressed frustration over their inability to reach their mother, highlighting that attempts to contact her designated social worker were in vain, leaving them feeling ignored and abandoned. Their assessment reflects a broader sentiment: that this institution fails not only its residents but also the families who entrust it with their loved ones’ care.

Residents describe an environment rife with neglect and inadequate staffing. One individual waiting for assistance recounted a harrowing hour and 45 minutes spent waiting for someone to respond to a call light—a situation that they indicated is alarmingly common due to poor management practices resulting in chronic understaffing. Those staff members who remain appear overwhelmed; many are burned out from the excessive demands placed upon them, while a significant number seem unqualified or unsuitable for providing essential care. This combination fosters an atmosphere where residents feel left behind, undermining any potential for recovery or comfort within what should be a nurturing environment.

Concerns about safety are equally alarming among these reviews. Multiple individuals reported incidents where doors to the facility remained unlocked or ajar, permitting residents to wander outside unsupervised—a scenario rife with peril. The lack of basic hygiene practices is similarly shocking; one reviewer described environments where unpleasant odors lingered unchecked, particularly in rooms poorly attended by staff. Such negligence not only highlights issues around resident dignity but raises critical questions regarding overall health standards maintained at Lilburn Health and Rehab.

Further compounding these grievances are troubling accounts regarding insufficient nutrition and care regimens tailored to meet specific needs. One review detailed how an elderly woman was left unattended for hours, resulting in neglect related to her basic hygiene needs—changes, bathing, feeding—all fundamentally essential aspects of eldercare that were glaringly unmet at this facility. Residents often struggle with the meals offered; reports indicate that many refuse to eat due to poor food quality or find themselves unable even after asking for additional portions.

Communication issues persist beyond merely the difficulty reaching social workers; they extend into interactions between residents and staff as well. The tone taken by some employees reportedly ranged from dismissive to outright rude when family members sought help or explanations regarding care procedures. Such treatment contributes significantly to the negative perceptions held by both residents and relatives alike—facilitating a climate of distrust rather than one characterized by collaboration and compassion.

Ultimately, numerous accounts reflect deep-seated dissatisfaction with what seems like a profound failure on behalf of Lilburn Health and Rehab's administration. Families seeking appropriate facilities for aging relatives deserve assurance that their loved ones will receive quality care infused with respect, dignity, and humanity—elements conspicuously missing from these testimonies. As potential clients evaluate options for skilled nursing facilities or rehabilitation services akin to those offered at Lilburn Health, it would be prudent based on these alarming accounts not only consider alternative establishments but advocate fiercely for oversight protecting vulnerable populations entrusted into such hands.

Located in Lilburn, Georgia, this neighborhood offers a convenient mix of amenities for senior living. With multiple pharmacies such as CVS and Walgreens nearby, obtaining necessary medications is easily accessible. There are also various dining options including Chick-Fil-A and local Mexican restaurant Agavero Cantina, ensuring a variety of meal choices. Places of worship such as Lilburn Alliance Church and Mountain Park First Baptist Church provide spiritual support, while parks like Mountain Park Park and McDaniel Farm Park offer opportunities for outdoor recreation. For medical needs, there are several physician offices within a short driving distance. Public transportation is available at the MARTA Doraville Station around 7.4 miles away for easy access to other parts of the city. Overall, this area provides a well-rounded community with essential resources for comfortable senior living.

Restaurants

• Chick-Fil-A (0.8 miles)
• Agavero Cantina (1.9 miles)
• McDonald's (1.9 miles)
• McDonald's (3.1 miles)
• Royal China Restaurant (3.2 miles)
• Parkview High School Cafeteria Building D (3.6 miles)
• McDonald's (3.7 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• Walmart Pharmacy (4 miles)
• CVS Pharmacy (4.2 miles)

Places of Worship

• Lilburn Alliance Church (2.3 miles)
• St Stephen The Martyr (2.7 miles)
• Mountain Park First Baptist Church (4.5 miles)
• Mountain Park United Methodist Church (4.7 miles)
• Christ Church Episcopal (4.8 miles)
• First Baptist Church-Duluth (6.1 miles)
• Embry Hills Church of Christ (6.3 miles)

Theaters

• SMG Duluth (3.3 miles)
• Amc Sugarloaf Mills 18 (6.9 miles)
• Movie Tavern Northlake Festival (7 miles)
• Regal Hollywood (7.5 miles)

Parks

• Mountain Park Park (4.2 miles)
• McDaniel Farm Park (4.8 miles)
• Sweet Water Park (4.8 miles)
• Shorty Howell Park (4.9 miles)
• Henderson Park (5 miles)
• Stone Mountain Walk Up Trail (6.4 miles)
• Peachtree Corners Town Green (6.4 miles)

Cafes

• Starbucks (4.7 miles)
• White Windmill Bakery and Cafe (6.5 miles)

Physicians

• Family Medical Clinic (5.1 miles)
• Reagan Medical Center (5.5 miles)
• Stone Mountain Family Practice (5.7 miles)
• Gynecology and Obstetrics of Dekalb PC (5.7 miles)
• Abc Pediatrics (6.4 miles)
• Southern Dermatology (6.5 miles)
• Ankle And Foot Centers Of Georgia (6.5 miles)

Transportation

• MARTA - Doraville Station (7.4 miles)