650 Professional Drive, Lawrenceville, GA 30046
For more information about senior living options: (844) 490-3973
The staff were amazing, with special thanks to Johnathon and Tulsa for being exceptional nurses. The facility is described as a five-star rehabilitation and extended-stay care facility; the nurses and staff are extremely nice and caring. A resident's family member notes that her mother has been there since September 2014, loves it, has made new friends, and loves all the staff. One reviewer called it the best facility in Georgia. It is a good rehabilitation center with a great garden and walking area for wheelchair-bound patients, and the staff are friendly and helpful. The staff in OT and PT are super. An outstanding staff member named Donnia is praised. The nurses and staff are extremely nice, very caring, and knowledgeable, and they go beyond the call of duty.
The facility is terrible and the staff are rude and seem not to care about patients' lives. Extended care on the campus is permanently closed. After-hours visiting is discouraged; the night shift won't answer the intercom. Relatives are denied access and complaints are met with hang-ups and neglect. Doctors do not return calls and shift changes leave staff clueless. The campus is poorly signposted, poorly designed, and inadequately laid out for a hospital. Families receive misleading progress reports and patients are discharged in worse condition (e.g., undiagnosed pneumonia) leading to decline at home. Covid lockdowns prevented visits and daily updates, worsening communication. The facility is understaffed, causing delays for basic needs like bathroom assistance and pain medication. Patients have developed infections due to inadequate care and delays in treatment. The building layout is confusing and hard to locate.The facility in question emerges from a torrent of competing memories. Some visitors remember it as a harsh, poorly signposted campus that felt more like a construction site than a place of healing. They describe navigating a maze to even locate the building, with signage that couldn't keep up with the physical changes around it. On a more practical level, they point to chronic understaffing, with long waits for basic needs and a sense that the staff's attention was too often focused elsewhere. For these observers, the setting itself - confusing, crowded, and intermittently inaccessible - was part of the problem, coloring every interaction with patients and families.
The most vehement critiques focus on bedside interactions and the day-to-day humanity of care. Some reviewers insist that the staff can be rude, dismissive, and unresponsive, especially when visits fall outside the standard daytime window. Nights and after-hours care appear to be particularly challenging: some family members report that the night shift would not answer an intercom or would tell visitors to "go to hell" when a request was made, even when there was verbal confirmation that a late visit could be arranged. These experiences are framed not as minor irritations but as fundamental barriers to seeing a relative through illness and recovery, with caregivers sometimes hanging up during a complaint or ignoring a caller who is trying to advocate for a loved one.
The care experience within the rooms themselves is described in similarly mixed terms. There are stories of wound infections, postponed or delayed assistance with basic needs like using the bathroom, and alarming lapses in communication about a patient's condition. One account details a post-surgical patient who developed a staff infection and required another surgery, followed by a protracted recovery. Another recounts a patient who became bedridden or unable to speak after discharge, with the family feeling that the prior updates about improvement had proven misleading. In short, there is a pervasive concern that what was promised in progress reports did not always align with the patient's actual course, and that families were left to navigate inconsistent information at a moment of vulnerability.
Against these portraits of struggle stand a cluster of testimonials that praise the care in specific moments and by particular individuals. Several reviews single out certain nurses for praise - names such as Johnathon and Tulsa surface repeatedly as examples of compassionate, capable care. One reviewer even calls the facility "five stars" in rehabilitation and extended-care terms, praising the nurses for their knowledge and their willingness to go beyond the call of duty. In these voices, you hear appreciation for warmth, attentiveness, and steady expertise - a counterpoint to the harsher depictions and a reminder that care quality can be uneven across shifts and days.
There is also a wide variance in overall impressions regarding how well the facility functions as a rehabilitation center versus a long- term or extended-stay environment. Some comments emphasize the facility's strengths: a well-kept garden and a favorable layout for wheelchair-bound patients, a sense of friendliness from many staff members, and a generally capable rehabilitation program. Yet even these brighter notes acknowledge constraints, such as staff shortages that lengthen response times and occasional lapses in cleaning or consistency. In those instances, the praise for the environment and certain staff members sits uneasily next to complaints about delays, missed calls, and the stress of navigating a system that sometimes seems overwhelmed.
Into this mosaic, you also find repeated reminders of the shared human worry that drives many families to seek care here: the hope that their loved ones will be treated with competence, compassion, and timely communication. The reviews that relay positive personal connections - like recognition of exemplary nurses - coexist with others that condemn routine interactions as painful, disrespectful, or dangerously misleading. The juxtaposition creates a complicated portrait of a facility that can be lifesaving and comforting in some moments while frustrating and distressing in others, depending on who is on shift, what day it is, and how well the various departments communicate with each other.
Ultimately, the story that emerges is not a single verdict but a spectrum of experiences. On one end, there are accounts of excellent care, warm human contact, and a few standout staff members who made a meaningful difference in a patient's recovery and in the family's experience. On the other end, there are deeply troubling reports of rude behavior, denial of access, miscommunication, infection, and disorientation during a time when clear, steady guidance is most needed. The facility appears to be capable of patient-centered warmth and professional competence, but those strengths are not consistently realized for every patient every day. For families weighing care options, the message is clear: outcomes and experiences can vary dramatically here, and it pays to ask detailed questions about staffing, visitation policies, infection control, and how progress is communicated across shifts.
89 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northside Gwinnett Extended Care Center in Lawrenceville, GA is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is designed to provide a comfortable and convenient living environment with a variety of features.
At Northside Gwinnett Extended Care Center, residents can enjoy the convenience of having a beauty salon on-site, where they can pamper themselves and maintain their personal style. They can also stay connected with the world through cable or satellite TV and Wi-Fi/high-speed internet available throughout the community. Community operated transportation is provided for non-medical needs as well as transportation arrangements for doctor's appointments.
The community boasts several common areas that residents can take advantage of. A computer center enables residents to access technology and stay connected with loved ones. In the dining room, residents are served restaurant-style meals prepared by professional staff, who can accommodate special dietary restrictions. There is also a small library for those who enjoy reading, as well as gaming and fitness rooms for entertainment and exercise purposes.
Outdoor spaces include a garden where residents can enjoy fresh air and nature. Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination assistance helps new residents transition smoothly into their new home.
In terms of care services, Northside Gwinnett Extended Care Center ensures 24-hour supervision and has a 24-hour call system in place to respond promptly to any emergencies or concerns. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that residents receive timely and accurate administration of their medications.
The community also prioritizes mental wellness through its mental wellness program, which offers support and resources for maintaining emotional health. Additionally, planned daily activities as well as resident-run activities cater to different interests and preferences, providing opportunities for socialization and engagement.
Conveniently located near various amenities, Northside Gwinnett Extended Care Center offers easy access to cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This allows residents to remain connected to the community and easily meet their daily needs.
Overall, Northside Gwinnett Extended Care Center is a comprehensive assisted living community that prioritizes comfort, convenience, and personalized care for its residents.
Northside Gwinnett Extended Care Center is located at 650 Professional Drive, Lawrenceville, GA 30046 in Gwinnett County, Georgia
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