Ross Memorial Health Care Center in Kennesaw, GA

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Ross Memorial Health Care Center in Kennesaw, GA

Information last verified:

1780 Old Highway 41, Kennesaw, GA 30152

For more information about senior living options: (844) 490-3973

4.6 from 116 reviews
5 stars
97
4 stars
7
3 stars
4
2 stars
1
1 stars
7

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Overall Review of Ross Memorial Health Care Center

Pros

  • pro The staff are incredibly friendly, caring, and upbeat, with Joyce and Darlene always welcoming residents.
  • pro Ross Memorial is an excellent rehab facility where nurses, CNAs, and therapists provide compassionate, patient-centered care.
  • pro Matthew is a wonderful addition to the rehab center, with other staff who are caring and dedicated.
  • pro The therapy team is patient, encouraging, and effective at helping patients make great progress.
  • pro Concierge staff, especially Darlene and Joyce, deliver impeccable service and keep patients and families well informed.
  • pro The food is tasty, plentiful, and served on time, with kitchen staff frequently praised.
  • pro The facility is clean, well maintained, and hygienic, contributing to a comfortable and inviting environment.
  • pro Activities and social interactions are inclusive, helping residents form friendships and stay engaged.
  • pro The care is consistently described as going above and beyond, with empathy, professionalism, and dedication.
  • pro Joyce is repeatedly described as kind, helpful, and a bright, positive presence.
  • pro Darlene is repeatedly praised for making visitors feel welcome and for providing clear, reliable information.
  • pro Overall, Ross Memorial feels like a caring, family-like place for residents and their families.

Cons

  • pro The room occupancy being doubled forced the patient to share a room with someone who did not sleep through the night, making the stay more difficult.
  • pro Phone calls and emails went unanswered.
  • pro Baths had to be requested multiple times, with several days passing before one was provided.
  • pro The facility told lies about the patient and gave inaccurate information about medications; water was not provided when requested.
  • pro The PT team discussed other patients during treatment, which felt unprofessional.
  • pro The facility is old and in need of renovations, with some rooms being very small.
  • pro Some staff seemed rushed, even though they were friendly.
  • pro The facility reportedly hid a COVID-19 outbreak from families, risking residents’ safety.
  • pro A reviewer claimed Dr. Mumtaz overdosed patients and described the doctor as a joke.
  • pro A patient was discharged with another patient's medication, and staff responded with attitude when informed.

Review

Ross Memorial Health Care Center in Kennesaw, GA is best suited for seniors pursuing aggressive inpatient rehabilitation and who value a care team that feels like an engaged extended family. The center’s strengths lie in mobility-focused recovery supported by robust physical, occupational, and speech therapy. Families consistently highlight therapists, CNAs, and nurses who are caring and upbeat, with welcoming staff members who check in regularly. The environment leans toward an activity-rich, socially engaged culture where residents participate in structured programs and meaningful interactions with peers and families. For those who need steady progress toward independence after hospitalization and appreciate dependable daily support, this facility often proves itself as the right fit.

There are alternatives worth considering for residents with different priorities. Prospective families should weigh privacy and room configuration carefully, as several reviews note that double occupancy rooms can affect sleep quality and privacy. A subset of families has reported gaps in communication around discharge planning or medication management, and a few experiences describe staff being rushed or administrations slow to respond on busy days. For those who require near-perfect transparency, immediate updates, or a more modern campus feel, exploring other options with a stronger emphasis on real-time family communications or newer design standards may be prudent. In short, privacy-conscious, ultra-quiet environments or facilities with more needlepoint modernization should be weighed against Ross Memorial’s strengths.

The most persuasive argument for Ross Memorial rests on its proven rehab competencies and the human touch of the staff. The rehabilitation team, therapists, nurses, and aides, are repeatedly described as skilled, patient, and solution-oriented, delivering instruction and encouragement that translate into tangible gains. Specific clinicians cited for meaningful progress, along with a persistent, problem-solving approach, underscore the effectiveness of the therapy program. Concierge staff, particularly Darlene and Joyce, consistently ease transitions, coordinate outside appointments, and provide reassurance when plans shift. The food program is reliable, with menus that residents enjoy, and the activity schedule is inclusive, inviting families to participate and fostering a sense of belonging. When therapy plans are executed and family communication remains open, recovery momentum remains strong even if occasional service hiccups occur.

Equally notable are the everyday operational strengths that reinforce care quality. Cleanliness and safety appear well-managed day to day, and the facility’s layout supports socialization without feeling chaotic. The dining and common areas function as real hubs of activity, not sterile hospital spaces, with kitchen and housekeeping teams earning regular praise for reliability and warmth. Concierge services emerge as a standout feature, Darlene and Joyce repeatedly recognized for their attentiveness and clarity, along with a responsive social work team that coordinates equipment, home services, and smooth transitions home. When families need to navigate complex schedules or access transportation, the coordinating staff members approach these tasks with competence and an encouraging, human touch. Taken together, these elements create an atmosphere where patients feel respected and families feel informed.

Yet, no facility operates without caveats. A few reviews raise legitimate concerns about medication handling at discharge and the completeness of medical notes in charts, signaling the need for vigilant oversight and explicit confirmation of medication reconciliation processes. Others point to communication gaps with physicians or administrators, and a handful describe busy days when staff appeared rushed or rooms lacked privacy. There are also remarks about the facility’s age and the private-room versus shared-room tradeoffs, suggesting that families sensitive to modernization, room design, or noise levels may want to compare options side by side. While these issues are not universal, they underscore the importance of asking pointed questions about medication safety, discharge timelines, and how the facility ensures timely updates to families and coordinated care across disciplines.

Overall, Ross Memorial Health Care Center represents a capable, compassionate rehab-focused community that can restore function and renew a sense of belonging. It is a strong choice for seniors who want aggressive therapy, consistent daily support, and a culture of genuine warmth from staff who treat residents like family. Those who prize privacy, a newer campus ambiance, or hyper-detailed administrative transparency should still evaluate other options and visit several facilities to determine where the balance of therapy strength and operational consistency best aligns with expectations. In a tour, demand introductions to the therapy team, a reliable concierge contact, and the social worker assigned to the case, and verify available room configurations and discharge planning practices. With careful selection and clear expectations, Ross Memorial can be a gateway to renewed independence and meaningful daily life for the right resident.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ross Memorial Health Care Center, located in Kennesaw, GA, offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle. The community provides a variety of amenities such as a beauty salon, cable or satellite TV, dining room, fitness room, gaming room, small library, and Wi-Fi/high-speed internet. Residents can also take advantage of the community-operated transportation for their daily needs and doctor's appointments.

The assisted living community offers 24-hour call system and supervision to ensure the safety and well-being of residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions and diabetes diets are also catered to in the dining area where restaurant-style meals are served.

Residents have access to various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available for any additional needs or requests.

The location of the community is convenient with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to easily access local amenities and services.

Overall, the Ross Memorial Health Care Center is dedicated to providing a supportive environment where residents can live comfortably while receiving personalized care services tailored to their needs.

Nearby Places of Interest

Pharmacies

  • Pharmacy Partners Of Ga (0.6 miles)
  • Pharmacy Resource Network (2.2 miles)
  • Walgreens (2.3 miles)
  • Innovation Compounding (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.7 miles)

Restaurants

  • Olde Towne Tavern & Grille (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • Culver's (1.6 miles)
  • Golden Corral (1.7 miles)
  • Dq Grill & Chill (1.7 miles)
  • Dry County Brewing Company (1.7 miles)
  • Pisano's Pizzeria (1.9 miles)

Parks

  • Aviation Park Kennesaw (1.5 miles)
  • Adams Park (2.4 miles)
  • Laurel Park (3.6 miles)
  • Swift-Cantrell Park (3.7 miles)
  • Shaw Park (4.8 miles)

Theaters

  • AMC Barrett Commons 24 (2 miles)
  • NCG Cinemas (5.5 miles)

Places of Worship

  • Kennesaw United Methodist Church (2.3 miles)
  • Northstar Church (4.1 miles)
  • Due West United Methodist Church (4.5 miles)
  • Calvary Chapel Woodstock (5.8 miles)
  • Church of Jesus Christ of Latter Day Saints (5.9 miles)
  • Burnt Hickory Baptist Church (6.2 miles)
  • Transfiguration Catholic Church (6.4 miles)

Hospitals

  • Kennesaw Hospital (2.9 miles)
  • WellStar Kennestone Hospital (3.3 miles)

Physicians

  • Marietta Dermatology & the Skin Cancer Center (3 miles)
  • Non-Surgical Orthopaedics (3 miles)
  • Pinnacle Orthopaedics (3.1 miles)
  • Atlanta Gastroenterology Associates (3.2 miles)
  • Resurgens Orthopaedics (3.4 miles)
  • Kennestone Physicians Center (3.4 miles)
  • Piedmont Heart of Marietta (3.5 miles)

Cafes

  • Panera Bread (3.3 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4 miles)
  • Giga-Bites Cafe (6.2 miles)
  • Starbucks (6.5 miles)

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