Ross Memorial Health Care Center in Kennesaw, GA

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Ross Memorial Health Care Center in Kennesaw, GA

1780 Old Highway 41, Kennesaw, GA 30152

For more information about senior living options: (844) 490-3973

4.6 from 114 reviews
5 stars
95
4 stars
7
3 stars
4
2 stars
1
1 stars
7

Skilled Nursing Facility

Overall Review of Ross Memorial Health Care Center

Pros

  • pro The staff are incredibly friendly and welcoming.
  • pro The center offers enjoyable activities for residents and their families.
  • pro The rehabilitation program is outstanding and effective.
  • pro The nursing staff are very helpful and always willing to assist.
  • pro The food is tasty, served on time, and portions are generous.
  • pro PT, OT, and speech therapists are patient and help residents make great progress.
  • pro Concierge staff are outstanding and go above and beyond to help.
  • pro The facility is clean, well-kept, and hygienic.
  • pro The atmosphere is uplifting, with a spirit of professionalism and compassion.
  • pro Families feel like part of the Ross Memorial family, with staff who treat residents like family.

Cons

  • pro The reviewer said the facility experienced a COVID-19 outbreak and did not inform relatives.
  • pro A reviewer claimed that Dr. Mumtaz overdosed patients and called the place a joke, suggesting Medicare overbilling.
  • pro A family member was discharged with another patient's medication, and staff responded with attitude when reported.
  • pro Communication failures were noted, with phone calls and emails going unanswered and medication information being inaccurate.
  • pro The facility was described as old and in need of renovation, with small rooms.
  • pro Some staff did not seem well-trained.
  • pro There were allegations that information about outbreaks was concealed and families were denied a voice in decisions.
  • pro A reviewer described dehydration and malnutrition leading to a death, alleging negligence.
  • pro Privacy concerns and noise due to shared bathrooms with only a curtain separation.

Review

Ross Memorial Health Care Center in Kennesaw, GA is best suited for seniors who are stepping down from acute care and need robust, hands-on rehabilitation alongside a clearly attentive, family-oriented care culture. The community shines for those pursuing inpatient rehab with a strong therapy focus - physical therapy, occupational therapy, and speech therapy - delivered by a vetted team that earns high praise from families. It also serves well for relatives who want a facility where concierge staff and social workers actively coordinate care, transportation, and post-discharge planning. Those seeking extreme privacy, a newer campus feel, or a particularly quiet, hotel-like atmosphere should look elsewhere.

The clearest strength here is rehab excellence paired with genuine warmth from staff across roles. Therapists are repeatedly highlighted for their skill and perseverance, with several names cited for helping residents regain independence and confidence. Nursing and care partners consistently demonstrate practical, compassionate support, keeping residents clean, safe, and dignified. The food program is frequently commended for quality and portions, and the activity calendar is described as inclusive and engaging, helping residents stay social, motivated, and connected to family members. The concierge team stands out as a connective tissue, guiding families through tours, appointments, and transitions with clear, practical actions.

That said, multiple reviewers flag meaningful drawbacks that potential residents should weigh. The most tangible issue is room configuration: shared rooms and the occasional lack of privacy can amplify noise and disrupt sleep, which matters for someone already recovering. A recurring concern centers on communication: in some cases families felt information did not flow promptly or clearly, particularly around discharge planning or medication details. A few reviews mention episodes of rushed service or gaps in documentation, including concerns about medication accuracy after rehab stays. And while most praise the facility's cleanliness and maintenance, the building itself is described by some as older and smaller, which can feel cramped next to more modern campuses.

The pros offset the cons in several practical ways. For families prioritizing rehab outcomes, Ross Memorial often delivers measurable progress and safer mobility, with therapists who push progress while respecting a patient's limits. The concierge and social work teams mitigate many coordination headaches, arranging outside appointments, equipment, and home-transition plans - an invaluable benefit for families juggling complex schedules. Cleanliness, reliable meal service, and a supportive atmosphere help reduce anxiety for loved ones who are visiting regularly. In short, the strong clinical results and high-level customer service create a compelling value proposition, even if certain operational hiccups occasionally surface.

For families weighing a decision, several actionable steps can tilt the odds in Ross Memorial's favor. Ask to meet the core rehab team and request consistency in who delivers daily therapy to minimize variability. Inquire about current room availability and whether a private room is an option, especially for recovering patients who value uninterrupted rest. Leverage the concierge contacts to organize transportation, equipment, and rapid discharge planning, and insist on clear, written notes for medications and care plans to limit miscommunication. Consider a trial period for rehab goals, and assess how staff respond to concerns when they arise - this is often the best predictor of ongoing quality.

Overall, Ross Memorial Health Care Center stands out as a strong choice for post-hospital rehabilitation where therapy intensity, staff engagement, and a family-centered approach matter most. It is less well-suited for those who require uninterrupted privacy, a very modern facility environment, or Michelin-quality consistency in every communication touchpoint. When the priority is getting stronger through expert rehab and feeling genuinely supported by a team that cares, this community consistently earns its keep. For families seeking a practical, experienced partner in recovery near Kennesaw, Ross Memorial is a credible, capable option worth choosing - with informed expectations and a proactive plan to address the few choppier areas.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ross Memorial Health Care Center, located in Kennesaw, GA, offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle. The community provides a variety of amenities such as a beauty salon, cable or satellite TV, dining room, fitness room, gaming room, small library, and Wi-Fi/high-speed internet. Residents can also take advantage of the community-operated transportation for their daily needs and doctor's appointments.

The assisted living community offers 24-hour call system and supervision to ensure the safety and well-being of residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions and diabetes diets are also catered to in the dining area where restaurant-style meals are served.

Residents have access to various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available for any additional needs or requests.

The location of the community is convenient with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to easily access local amenities and services.

Overall, the Ross Memorial Health Care Center is dedicated to providing a supportive environment where residents can live comfortably while receiving personalized care services tailored to their needs.

Nearby Places of Interest

Pharmacies

  • Pharmacy Partners Of Ga (0.6 miles)
  • Pharmacy Resource Network (2.2 miles)
  • Walgreens (2.3 miles)
  • Innovation Compounding (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.7 miles)

Restaurants

  • Olde Towne Tavern & Grille (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • Culver's (1.6 miles)
  • Golden Corral (1.7 miles)
  • Dq Grill & Chill (1.7 miles)
  • Dry County Brewing Company (1.7 miles)
  • Pisano's Pizzeria (1.9 miles)

Parks

  • Aviation Park Kennesaw (1.5 miles)
  • Adams Park (2.4 miles)
  • Laurel Park (3.6 miles)
  • Swift-Cantrell Park (3.7 miles)
  • Shaw Park (4.8 miles)

Theaters

  • AMC Barrett Commons 24 (2 miles)
  • NCG Cinemas (5.5 miles)

Places of Worship

  • Kennesaw United Methodist Church (2.3 miles)
  • Northstar Church (4.1 miles)
  • Due West United Methodist Church (4.5 miles)
  • Calvary Chapel Woodstock (5.8 miles)
  • Church of Jesus Christ of Latter Day Saints (5.9 miles)
  • Burnt Hickory Baptist Church (6.2 miles)
  • Transfiguration Catholic Church (6.4 miles)

Hospitals

  • Kennesaw Hospital (2.9 miles)
  • WellStar Kennestone Hospital (3.3 miles)

Physicians

  • Marietta Dermatology & the Skin Cancer Center (3 miles)
  • Non-Surgical Orthopaedics (3 miles)
  • Pinnacle Orthopaedics (3.1 miles)
  • Atlanta Gastroenterology Associates (3.2 miles)
  • Resurgens Orthopaedics (3.4 miles)
  • Kennestone Physicians Center (3.4 miles)
  • Piedmont Heart of Marietta (3.5 miles)

Cafes

  • Panera Bread (3.3 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4 miles)
  • Giga-Bites Cafe (6.2 miles)
  • Starbucks (6.5 miles)

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