Anderson Mill Health And Rehabilitation Center

Pros

• Janet S. expressed gratitude for the "grade A" therapy and the personable nature of the therapists, appreciating the attentive care provided by the staff.
• Another reviewer acknowledged the kindness and understanding of the physical therapists during their recovery after heart surgery, noting that they felt supported despite being a difficult patient.
• Some residents enjoyed the activities offered at Anderson Mill, like Bingo and musical performances, highlighting a positive social environment.
• A reviewer noted improvements in communication from staff under new leadership, indicating a positive change in management aimed at better resident care.
• One visitor praised the cleanliness and professionalism observed during visits, emphasizing the consistent attention given to patients and their needs.

Cons

• The facility is old and dirty, with a terrible smell and inadequate care for patients.
• Staff communication is poor, and they are often unresponsive to patient needs or requests for assistance.
• Medications are frequently delivered late or missed entirely, causing distress for patients.
• Patients report losing significant weight due to not receiving adequate food or care.
• The staff's bedside manner is lacking, with accusations made against patients without understanding their conditions.
• Safety concerns arise when patients can leave the facility unattended without proper oversight.
• Residents experience poor hygiene practices and infrequent personal care routines.
• Overall atmosphere in the facility seems to contribute to a sense of depression among both patients and staff.

Review

The reviews for Anderson Mill Health and Rehabilitation Center present a polarized view of the facility, with opinions varying greatly based on individual experiences. Many reviewers expressed significant dissatisfaction, highlighting concerns about cleanliness, staff responsiveness, and overall patient care. Some reported experiences that were alarmingly negative, with serious allegations regarding inadequate medical attention and insufficient communication from staff. Others countered these narratives with more positive accounts of their or their loved ones' stays, underscoring the better aspects of the rehabilitation services provided.

Several reviewers lamented the poor condition of the facility itself, noting that it appeared outdated and neglected. Descriptions included complaints about dirty environments and unpleasant odors which colored their overall impression of the place. For instance, one reviewer recounted witnessing a lack of cleanliness in their surroundings and cited issues with food quality as well. Although some noted that meals were tailored to residents’ needs, others found them unappetizing at best. This divide suggests a need for improvements in both housekeeping standards and culinary offerings to meet diverse resident expectations.

Communication—or rather the lack thereof—was another recurring theme among dissatisfied reviewers. Numerous individuals described scenarios where they felt ignored by staff or faced long waits for assistance when using call buttons. This led to feelings of helplessness among patients who needed timely care but instead experienced delays that could exacerbate health issues. One distressing account detailed an incident where a demented patient went missing after being allowed to leave without proper supervision or notification to family members, raising grave concerns over safety protocols.

Conversely, some reviews offered praise for specific staff members who demonstrated kindness and professionalism in difficult situations. Positive accounts highlighted therapists who were dedicated to providing personalized attention during rehabilitation sessions and nurses who were attentive despite overwhelming workloads. The admirable qualities shown by some employees offered a glimmer of hope amid otherwise troubling reports of systemic shortcomings within the facility.

Despite starkly contrasting viewpoints on hygiene and care standards, there was agreement among some reviewers that recent management changes might be contributing positively towards improved conditions at Anderson Mill Health and Rehabilitation Center. These sentiments indicated a recognition that while there remain significant areas requiring improvement—particularly regarding cleanliness and employee morale—the new leadership might be guiding efforts toward better resident experiences.

Family members visiting loved ones also expressed mixed feelings during their observations; although some noticed positive interactions between staff and residents—such as organized activities like bingo—others pointed out concerning gaps in communication regarding patient wellbeing. Nevertheless, those who had positive experiences often shared gratitude for staff’s kindness and attentiveness during challenging times. Overall, it appears Anderson Mill Health and Rehabilitation Center is at a crossroads: while commendable strides have been made in certain areas under new leadership, critical issues still demand urgent attention if the facility is to genuinely fulfill its mission of delivering compassionate care within a healing environment.

Physicians

• Resurgens Orthopaedics (0.3 miles)
• Wellstar Cobb 1700 Building (0.8 miles)
• Cobb Women's Center (0.8 miles)
• Georgia Plastic & Reconstructive Surgery (1 miles)
• Smyrna Family Medicine (5.9 miles)
• Smyrna Eye Group (6.5 miles)
• Atlanta Behavioral Care (6.5 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)
• Mableton Pharmacy & Uniforms (2.9 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)

Restaurants

• McDonald's (0.9 miles)
• Chick-Fil-A (1.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.5 miles)
• McDonald's (2.4 miles)
• Domino's Pizza (3.1 miles)
• McDonald's (3.2 miles)
• Taco Bell (3.3 miles)

Hospitals

• USA Vein Clinics (1.1 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (5.1 miles)
• Starbucks (6.7 miles)
• Rev Coffee (6.8 miles)
• Starbucks (7.2 miles)
• Chattahoochee Coffee (7.3 miles)
• Starbucks ThD (7.8 miles)

Parks

• Hurt Road Park (2.3 miles)
• Southwest Baseball At Clarkdale Park (2.5 miles)
• Florence Rd. Trailhead Silver Comet Trail (5.1 miles)
• Cobb Park (5.7 miles)
• Sweetwater Creek State Park (6.5 miles)
• Laurel Park (7.3 miles)
• Lost Mountain Park (7.8 miles)

Places of Worship

• Linked UP Church (4.5 miles)
• Lithia Springs United Methodist Church (4.7 miles)
• Atlanta West Pentecostal Church (4.9 miles)

Transportation

• Signature Flight Support FTY - Fulton County Airport (7.4 miles)

Theaters

• Movies 278 (7.5 miles)