Presbyterian Village in Austell, GA

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Presbyterian Village in Austell, GA

2000 East-West Connector, Austell, GA 30106

For more information about senior living options: (844) 490-3973

3.8 from 57 reviews
5 stars
35
4 stars
4
3 stars
2
2 stars
3
1 stars
13

Assisted Living Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

Overall Review of Presbyterian Village

Pros

  • pro Presbyterian Village Austell has a beautifully maintained campus and a welcoming atmosphere.
  • pro The gardens are stunning and the common areas are inviting and thoughtfully designed.
  • pro Residents form lasting friendships through engaging activities and events that foster connection and joy.
  • pro The community offers a near-perfect balance of independent living with accessible social opportunities.
  • pro Landscaping and yard care are provided, and weekly housekeeping is included.
  • pro Delicious meals are delivered to residents' doors each evening, with multiple selections to choose from.
  • pro Presbyterian Village is conveniently located near a major hospital and physicians.
  • pro The staff and residents are wonderful; caregivers are loving, considerate, and kind.
  • pro The administrative staff has done extraordinary work during Covid.
  • pro The level of nursing care and therapies is excellent.
  • pro Dr. Hudson is a wonderful doctor and the staff are professional.
  • pro The facility is clean, well-maintained, and the food is excellent.
  • pro The staff know residents by name and make an effort to know visiting family members.
  • pro The grounds are expansive and beautifully maintained, with a lake, wildlife, and walking paths.
  • pro Apartments have decks or patios, and rooms are spacious and comfortable.
  • pro There are a wealth of activities every month and a calendar full of options.
  • pro The overall experience at Presbyterian Village is five stars and the people are caring.
  • pro PV offers memory care, independent living, assisted living, and skilled nursing with dedicated care.
  • pro Therapy services (PT/OT) are effective and help residents improve.

Cons

  • pro One reviewer described Presbyterian Village as "like a looney bin for elderly," arguing that the staff should be paid more for the level of care provided.
  • pro They labeled the leadership as dysfunctional and said it distorts the truth and has not responded to basic needs during the pandemic, calling the environment unsafe.
  • pro They documented serious neglect during COVID-19 quarantine, including weight loss, grooming neglect, and basic hygiene neglect.
  • pro They recounted unhygienic facilities with fecal matter in the rooms, poor air quality, and deprivation of meaningful social interactions due to masks.
  • pro They warned others to avoid admission, saying "do not let them be admitted here" and describing the service as horrible.
  • pro They noted admission difficulties, with reports of no beds available and staff saying "they don't pay us that well."
  • pro They described the location as having terrible traffic in Austell, making it unsuitable for older residents.

Review

Presbyterian Village Austell is best suited for seniors who want a true continuum-of-care campus that blends independent living with ready access to memory care, rehab, and skilled nursing, all embedded in a lush, park-like setting. The property offers independent cottages and apartments, Hearthstone memory care, and on-campus nursing, with a strong emphasis on aging in place. For residents who prize a vibrant social calendar, informal leadership in daily life, and the option to dial up or down assistance as needs shift, PV Austell delivers a holistic, self-contained environment. The grounds - spacious, well-maintained, with trees, a lake, and walking paths - are not cosmetic add-ons; they support daily wellbeing and encourage residents to stay active within a safe, familiar community.

That practicality will be attractive to families seeking predictable continuity of care: a single, connected place where a loved one can transition from independent living to assisted living, memory care, or rehab without changing campuses. The on-site wellness center, therapy services, and robust activity calendars create an ecosystem where residents can sustain friendships and routines. Meals, private apartments or cottages, and even floor plans that include decks or private baths help preserve dignity and autonomy while still providing access to care. For many reviewers, the most convincing argument is the people - the staff who know residents by name, the caring atmosphere, and the sense that caregivers treat residents like family.

Nevertheless, certain real-world drawbacks warrant careful consideration before choosing this community. A substantial thread in the reviews centers on cost and value; PV Austell sits toward the pricier end of the market, with families weighing whether the continuum of care justifies the expense. There are also serious, albeit heavily contested, reports about leadership and governance - claims of miscommunication, inconsistent responsiveness, and, in some cases, neglectful episodes that damaged trust. Even among families with long-standing ties to PV, experiences vary by unit and shift, and some visitors describe frustrations with admissions processes, bed availability, or the impression that staff coverage and resources shift with demand. Location is another factor: Austell traffic and commuting realities can be a meaningful drag for families trying to visit regularly or attend in-person appointments.

The strongest counterweight to these cons lies in the depth and breadth of the PV Austell offering. The campus's scale - 60 acres with multiple care wings connected by accessible walkways - provides genuine flexibility. Residents can age in place on a single site while receiving professional services across the spectrum, reducing upheaval and multiple moves. The care teams appear to perform at a high level in daily interactions, with many accounts praising attentiveness, warmth, and a culture of genuine concern. Rehab and therapy programs receive particular emphasis, and several families report meaningful progress and increased independence after short to medium-term stays. The quality of meals, the beauty of the interiors, and the presence of private, comfortable living spaces also help residents retain independence and dignity even when more care becomes necessary.

This is not a facility for families prioritizing the lowest price or flawless governance. The reviews reflect a tension between outstanding personal care in many moments and instances where administrative leadership and communication failed some families. For those weighing PV Austell, the prudent plan is to interrogate the specifics: request recent staff turnover data, ask for long-tenured caregivers to speak with, and procure independent references from families with residents in the exact level of care being considered. Explore the admissions process in depth and verify what is included in monthly fees versus add-ons. If a trusted measure is essential - transparent governance, consistent staffing, and predictable response times - PV Austell should be evaluated alongside comparably equipped communities in the region.

In the end, Presbyterian Village Austell serves best those who want a striking, nature-forward campus with a full continuum of care and a community-centric atmosphere. It is a compelling choice for aging in place on one campus, where independent living can gracefully yield to memory care or skilled nursing as needs evolve, all without uprooting the resident. It is less compelling for families who must constrain costs tightly, who require a consistently pristine governance record, or who demand absolute uniformity across all units. For such families, alternative options - smaller or differently governed communities, or facilities with a more transparent leadership track record - may prove more suitable. Thorough due diligence, including candid conversations with staff, administrators, and current residents, will determine whether Presbyterian Village Austell aligns with the financial, emotional, and practical priorities driving the decision.

Features

Housing

  • 28 resident community capacity 28 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.

Transportation

  • William B Hartsfield-Atlanta International (18 miles away) William B Hartsfield-Atlanta International (18 miles away)
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Presbyterian Village in Austell, GA is an exceptional assisted living community offering a wide range of care services and amenities to enhance the lives of its residents. As a Continuing Care Retirement Community (CCRC), it provides the convenience and peace of mind of having various levels of care available on-site.

With fully furnished accommodations, residents can enjoy the comfort of their own private space, complete with cable or satellite TV and private bathrooms. Housekeeping services ensure that living spaces are always clean and well-maintained. The community also assists with move-in coordination, making the transition to Presbyterian Village seamless and stress-free.

Outdoor spaces and gardens allow residents to enjoy fresh air and pleasant surroundings, while scheduled daily activities ensure there is always something fun and engaging happening within the community. Additionally, overnight guests are welcomed, allowing residents to maintain close connections with family and friends.

Presbyterian Village prioritizes the health and well-being of its residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Special dietary restrictions are also catered for, including diabetes diets for those individuals who require it.

Transportation arrangement services are available for non-medical purposes, making it easy for residents to access nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals.

At Presbyterian Village in Austell, GA, residents can experience a vibrant and fulfilling lifestyle while receiving personalized care in a supportive community environment.

Nearby Places of Interest

Physicians

  • Resurgens Orthopaedics (0.3 miles)
  • Wellstar Cobb 1700 Building (0.5 miles)
  • Cobb Women's Center (0.5 miles)
  • Georgia Plastic & Reconstructive Surgery (0.6 miles)
  • Smyrna Family Medicine (5.7 miles)
  • Atlanta Behavioral Care (6.3 miles)
  • Smyrna Eye Group (6.4 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.7 miles)
  • Mableton Pharmacy & Uniforms (3.2 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.6 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Chick-Fil-A (0.8 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.3 miles)
  • McDonald's (2.6 miles)
  • Domino's Pizza (3.2 miles)
  • McDonald's (3.3 miles)
  • Taco Bell (3.3 miles)

Hospitals

  • USA Vein Clinics (0.8 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (4.8 miles)
  • Starbucks (6.1 miles)
  • Rev Coffee (6.5 miles)
  • Starbucks (7.2 miles)
  • Starbucks (7.5 miles)
  • Chattahoochee Coffee (7.5 miles)

Parks

  • Hurt Road Park (1.9 miles)
  • Southwest Baseball At Clarkdale Park (2.8 miles)
  • Florence Rd. Trailhead Silver Comet Trail (5.1 miles)
  • Cobb Park (5.3 miles)
  • Laurel Park (6.7 miles)
  • Sweetwater Creek State Park (7.1 miles)
  • Lost Mountain Park (7.5 miles)

Places of Worship

  • Linked UP Church (4.7 miles)
  • Lithia Springs United Methodist Church (5.3 miles)
  • Atlanta West Pentecostal Church (5.5 miles)

Theaters

  • Movies 278 (7.4 miles)

Transportation

  • Signature Flight Support FTY - Fulton County Airport (7.7 miles)

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