1700 Mulkey Road, Austell, GA 30106
For more information about senior living options: (844) 490-3973
The Admissions Director Shay goes above and beyond to help residents and families. The facility is supported by a great team of leaders and clinicians delivering compassionate care. Shay Fleming is an amazing, kind, and knowledgeable asset to the community. The staff are described as caring, professional, and dedicated to making residents feel like family. The facility is clean, warm, and welcoming with a positive, home-like atmosphere. Residents are treated with dignity and respect by the care team. The rehab program and therapists are excellent and supportive, helping residents regain independence. Front desk and administrative staff are courteous, attentive, and helpful. The admissions process is praised for being smooth, compassionate, and communicative. The team consistently demonstrates empathy, patience, and a willingness to go the extra mile. Many reviewers note the staff's responsiveness and willingness to assist beyond the call of duty. The overall care environment is described as wonderful, with staff going above and beyond to meet residents' needs.
Unsafe facility. Terrible facility. Dangerous for residents. Substandard care and constant neglect. They do not take good care of residents; patients must beg for water. The staff ignored patients' suffering, and the administration tried to cover it up. This facility should be shut down. The meals were awful and served cold. The nurses were rude and dismissive. The facility is dirty and poorly maintained; trash and mold were present. Short staffed, with the halls reeking of urine. The food is terrible and not fit to eat. The staff is uncaring and not friendly. PruittHealth smelled like urine. The neglect and drugging of a family member to make them sleep is outrageous.This community is best suited for families that place a premium on aggressive rehabilitation and a highly supported admissions process, and who are prepared to stay closely involved in care. When staff are engaged, the environment can feel clean, organized, and genuinely focused on helping a loved one regain strength. The admissions team, led by Shay, is repeatedly described as accessible, compassionate, and capable of guiding families through transitions with clarity. For short-term rehab - and for families who want a path that feels like a collaborative partnership - the facility can deliver meaningful progress and a sense of being treated like family.
Those who may want to consider alternatives are clear: any family prioritizing consistent safety, transparent medical oversight, timely response to calls, and a consistently well-maintained, dignified milieu should shop around. The reviews present a stark spectrum: some families report lifesaving rehab outcomes and responsive staff; others recount neglect, severe safety concerns, and experiences that escalated to formal complaints. If a loved one requires reliable daily care, predictable communication, and a risk-averse environment, it is prudent to compare options and verify performance with state inspections and current resident families before making a final commitment.
On the positive side, the strongest redeeming factors are the rehab-focused staff and the personal touch from the admissions team. When therapy is accessible and well-coordinated, residents can experience real gains in mobility and independence, with therapists and occupational staff cited as skilled and dedicated. Cleanliness and a generally welcoming atmosphere are recurring themes in praise, with some caregivers and CNAs going the extra mile to make residents feel valued. The credibility of the rehab team in achieving functional improvements has been noted by multiple families, and that core strength is a meaningful offset for families who can actively oversee care.
However, the most significant and recurring concerns pull hard against the favorable notes. There are frequent reports of neglect, unsafe conditions, and worrisome medical oversights. Families recount prolonged call-bell responses, missed or delayed treatments, and rooms that fail to meet basic standards of cleanliness. Harrowing anecdotes describe dehydration, improper medications, and, in the most troubling cases, abuse or concealment of injuries. Language barriers and inconsistent staff availability further complicate communication, leaving families uneasy about the consistency and reliability of daily care. These patterns, when confirmed by multiple accounts, create a risk calculus that cannot be dismissed.
From a decision-making standpoint, the pros and cons must be weighed against the likelihood of ongoing, active supervision. If rehabilitation remains the priority and one can maintain vigilant oversight - frequent visits, direct conversations with therapy staff, and prompt escalation of any concerns - the facility can deliver meaningful rehab outcomes and a reassuring sense of community. Yet the cons are not easily offset by positive therapy experiences alone. Safety and dignity hinge on dependable staffing, rapid responsiveness, and a consistently clean, well-maintained environment. Prospective families should insist on a comprehensive, problem-solving tour, request to speak with current residents' families, and demand transparent performance data before committing.
In the end, this Austell campus presents a bifurcated decision. For families who can act as active partners in care, who prioritize rehab momentum and appreciate a compassionate admissions process, the setting offers tangible value and a welcoming entry point into recovery. For those who cannot tolerate the possibility of delayed responses, inconsistent nursing attention, or persistent maintenance and safety gaps, alternatives deserve serious consideration. The prudent course is to exhaust a rigorous in-person evaluation, contrast with other local options (including other PruittHealth locations), and anchor the choice in verifiable, recent experience from both staff and families. A back-up plan is advisable, and honest conversations about expectations now will prevent difficult surprises later.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Austell in Austell, GA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get haircuts and styling services, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to use.
The dining room offers restaurant-style dining with meal preparation and service provided. Special dietary restrictions can be accommodated, including diabetes diets. The community also has a small library and gaming room for leisure activities.
Residents can enjoy the outdoor space in the garden, as well as the fitness room for staying active. Wi-Fi/high-speed internet is available throughout the community for staying connected.
Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided, along with a mental wellness program to support residents' emotional well-being. Transportation arrangements are made both for non-medical purposes and to doctors' appointments.
The community offers various activities to keep residents engaged, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. In addition to these amenities and services on-site, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals for convenience.
Overall, Pruitthealth - Austell provides comprehensive care and a range of amenities to create a comfortable and fulfilling living environment for its residents.
Pruitthealth - Austell is located at 1700 Mulkey Road, Austell, GA 30106 in Douglas County, Georgia
Pruitt Health Austell
Austell, GA
Excellent access to nearby parks, cafes, pharmacies, restaurants, and a hospital.
Parkland Manor
Austell, GA
Friendly, professional staff and clean, well-maintained grounds.
TreeHaven Personal Care
Marietta, GA
Nearby amenities: cafes, parks, pharmacies, physicians, restaurants, and a hospital
Presbyterian Village
Austell, GA
Strong rehab services and dedicated staff in a pleasant, well-maintained setting.
Azalea Gardens Mableton
Austell, GA
Warm, attentive staff and a home-like, well-maintained environment.
Tennesee House
Marietta, GA
24/7 supervision with ADL support and diabetes-friendly dining
Legacy at Walton Village
Marietta, GA
Clean, well-maintained community with friendly staff and ample on-site amenities.
Silver Comet Senior Village
Powder Springs, GA
Friendly, attentive staff in a clean, well-maintained facility with engaging activities and dining.
Autumn Breeze Health Ctr
Marietta, GA
Notable dining quality; some staff demonstrate professionalism and genuine concern for residents.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
