Pruitthealth - Augusta

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Pruitthealth - Augusta

2541 Milledgeville Road, Augusta, GA 30904

For more information about senior living options: (844) 490-3973

3.8 from 108 reviews
5 stars
62
4 stars
15
3 stars
5
2 stars
4
1 stars
22

Skilled Nursing Facility

Overall Review of Pruitthealth - Augusta

Pros

  • pro The admissions director is caring, professional, and thorough.
  • pro The building's appearance has improved, and the facility is clean and well-maintained.
  • pro The staff are professional, the facility is clean, and the prices are reasonable.
  • pro Taelyr Johnson helps place patients and makes the process seamless.
  • pro Terri Snelling and the staff have gone above and beyond to aid with care.
  • pro The staff are attentive, kind, and communicate well with families.
  • pro The facility feels warm, welcoming, and like home.
  • pro The activities program and therapy team are robust and engaging.
  • pro Pruitt Augusta has a great team that meets the needs of the community in both long-term and short-term care.
  • pro The staff show genuine compassion and dedication to residents.
  • pro The facility provides timely updates and keeps families informed.
  • pro The dining and common spaces are comfortable, clean, and well-kept.

Cons

  • pro The reviewer states this is the worst facility and warns others not to send loved ones there.
  • pro They report cockroaches everywhere and filthy, crowded conditions with a loud reception area.
  • pro They say the front desk staff are mainly concerned with money rather than resident care.
  • pro Mold is described in patient rooms and baseboards, with outdated equipment in need of repair.
  • pro The social worker assigned is uncaring, inaccessible, and has a poor attitude.
  • pro The facility is severely understaffed, leading to long delays and missed care.
  • pro Family communications are poor, with phone lines often unanswered and updates rarely provided.
  • pro Meals are often cold and the dining setup is insufficient.

Review

PruittHealth Augusta is best suited for families that want a warm, people-driven environment where care teams are engaged, communicative, and capable of guiding a loved one through rehab or steady long-term care. The community shines when the priority is a hands-on admissions experience, regular family updates, and a therapy-intensive program that supports mobility and daily activity. It is a strong choice for those who value a home-like atmosphere, a visible love for the work among frontline staff, and clear, proactive involvement from the admissions director in placing residents and answering questions.

Those weighing alternatives should note that this location's strengths sit alongside a mix of serious caveats. Several reviews flag older, sometimes crowded rooms and an aging building, with inconsistency in amenities and privacy. A subset of families reports distressing experiences around cleanliness, pests, and maintenance, and at least one account describes unsafe or insufficiently monitored conditions. For families who require pristine facilities, the most modern equipment, or consistently flawless operations, other options may be a safer bet. Tours and firsthand conversations with administration are essential to determine current conditions and processes.

The core pros - caring admissions staff, clean appearance after recent improvements, and a robust activity and therapy program - do offset many concerns when the goal is active engagement and reliable medical touchpoints. The admissions director, Taelyr Johnson, is repeatedly cited as kind, knowledgeable, and deeply invested in getting residents settled. Families consistently praise the therapy team and nursing staff for attentiveness, and they report that the facility has become warmer and more welcoming after recent cosmetic upgrades, with a peaceful, home-like feel that supports ongoing recovery and social connection.

Yet the main cons cannot be ignored. A recurring pattern in the reviews highlights gaps in responsiveness, frequent call-bell delays, and inconsistent daily support. Instances of missed baths, uneven medication oversight, and disjointed discharge planning point to gaps in day-to-day operations that can significantly affect a resident's experience. Several residents and families describe issues with staffing levels and accountability, including concerns about front-desk communication, transportation logistics, and the authority of the social work team to coordinate services smoothly. These are meaningful issues that translate into real variation in quality from shift to shift.

Environment and maintenance present another split. The building itself has improved in appearance and landscaping, and the general cleanliness in many observations is commendable. However, at least one highly negative report describes cockroach sightings, mold, cramped shared rooms, and outdated equipment, which starkly contrasts the majority of positive feedback. The dining experience is also inconsistent, with some feeds deemed nourishing and timely, while others complain about meals not being heated properly or menus that feel repetitive. Families should anticipate this variability and plan contingencies around meals, room assignments, and possible maintenance quirks.

In the end, PruittHealth Augusta offers a compelling blend of compassionate care, engaged staff, and a community feel that resonates with families seeking rehab strength, ongoing care, and consistent family communication. The key decision hinge is whether the family can tolerate, or better yet benefit from, occasional operational gaps against a backdrop of a genuinely caring team and meaningful resident engagement. If a tour confirms that current staffing levels, maintenance practices, and dining quality align with expectations, this facility can be an excellent match for a loved one who thrives in a lively, people-first setting. If no, alternatives with newer facilities, private rooms, and tighter oversight may deliver greater peace of mind.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bush (6 miles away) Bush (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruitthealth - Augusta is an assisted living community located in Augusta, GA. Our community offers a wide range of amenities to enhance the quality of life for our residents.

For our residents' convenience and enjoyment, we have a beauty salon for personal grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available to ensure that residents can easily access local amenities and services. Our computer center allows residents to stay connected with loved ones and engage in online activities.

Our dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by our dedicated staff. For those who prefer a smaller setting, we also have kitchenettes available in some units. Private bathrooms offer convenience and privacy.

Residents can take advantage of our wellness center and fitness room to maintain their physical health. Additionally, our gaming room, small library, and outdoor space provide opportunities for leisure activities and relaxation.

We offer housekeeping services to ensure that residents can focus on enjoying their time with us. Move-in coordination is provided to make the transition into our community as smooth as possible. We also offer transportation arrangements for non-medical purposes and assistance with scheduling transportation to doctors' appointments.

At Pruitthealth - Augusta, the safety and well-being of our residents are paramount. We have a 24-hour call system and supervision to address any emergencies promptly. Our caring staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.

Our mental wellness program promotes emotional well-being among our residents by offering support and engaging activities. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

In addition to the amenities and care services we provide, there are numerous nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. Residents can enjoy the convenience of having these resources close by.

Pruitthealth - Augusta offers a vibrant and comfortable community where residents receive personalized care and enjoy a fulfilling lifestyle.

Nearby Places of Interest

Restaurants

  • Harvest Table Buffet (1.2 miles)
  • Popeyes Louisiana Kitchen (1.7 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.8 miles)
  • Village Deli Sub & Pub (1.9 miles)
  • The 8595 (2 miles)
  • Island Seafood (2.1 miles)
  • Wendy's (2.2 miles)

Hospitals

  • University Hospital Summerville (1.3 miles)
  • Charlie Norwood VA Medical Center (1.3 miles)
  • Georgia Cancer Center (2.4 miles)
  • Children's Hospital Of Georgia (2.4 miles)
  • Charlie Norwood VA Hospital Augusta (2.5 miles)
  • University Hospital Heart and Vascular Institute (2.5 miles)
  • Select Specialty Hospital Augusta (2.6 miles)

Pharmacies

  • Augusta Uptown VAMC Pharmacy (1.3 miles)
  • Summerville Pharmacy (1.4 miles)
  • Barney's Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • Medical Villa Pharmacy (2.2 miles)
  • Medical Center Pharmacy (2.5 miles)
  • CVS Pharmacy (2.6 miles)

Physicians

  • Women's Health of Augusta (1.3 miles)
  • Summerville Internists (1.3 miles)
  • Family Medicine Associates of Augusta III MD (1.4 miles)
  • Bush Jeff L MD (1.4 miles)
  • Johnathan Chappell, MD (1.4 miles)
  • Georgia Dermatology (1.4 miles)
  • Academy of Women's & Children's Health (1.5 miles)

Transportation

  • Daniel Field Airport (DNL) (1.6 miles)

Cafes

  • Buona Caffe Artisan Roasted Coffee (1.7 miles)
  • Starbucks (3.7 miles)
  • Panera Bread (4.5 miles)

Parks

  • Riverview Park Activities Center (4 miles)

Frequently Asked Questions

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