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3.8 from 108 reviews
5 stars
62
4 stars
15
3 stars
5
2 stars
4
1 stars
22
Overall Review of Pruitthealth - Augusta
caveat4 reviews mention this
Staff communication can be hard
Several reviewers say phone calls go unanswered or take a long time.
Some families report they could not get through when calling for updates, including long holds and repeated unanswered attempts. Others describe receiving little or no communication about care and doctor outcomes, which increased stress during the stay. Even when residents needed attention, reviewers say they struggled to reach staff.
common6 reviews mention this
Activities keep residents engaged
Residents are described as staying engaged through regular activities.
Multiple reviews highlight scheduled programs and community activities that help residents feel involved. Families also mention entertainment like music-related activities and games such as bingo, plus day-to-day engagement. Reviews also connect the activities to a more welcoming day-to-day experience.
caveat4 reviews mention this
Dining quality isnât consistent
Food is sometimes described as less satisfying than expected.
Some reviewers say meals were good and that residents were eating, while others report food arriving cold or falling below expectations. One review describes needing specific nutrition support and supplement items that were not always provided. Another reviewer reports broader dissatisfaction with meals during a rehabilitation stay.
caveat10 reviews mention this
Facility cleanliness is mixed
Reviews describe both very clean spaces and serious cleanliness problems.
Several reviewers praise the building as clean, well-maintained, and even âsqueaky clean,â including recent improvements and updates. Other reviews, however, describe major cleanliness concerns such as pests, mold, and an overall filthy or foul-smelling environment. A few comments also note spaces can be cramped, which some reviewers connect to their discomfort during the stay.
common6 reviews mention this
Therapy support is a recurring theme
Physical therapy is mentioned as helping residents improve.
More than one review attributes positive progress to therapy, including physical therapy that helped a resident turn a corner and regain mobility. Some reviewers also describe an effective therapy team and regular sessions, while others mention care planning and coordination around the residentâs needs. A common thread is that families noticed day-to-day support tied to rehabilitation progress.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Bush (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Harvest Table Buffet (1.2 miles)
Popeyes Louisiana Kitchen (1.7 miles)
Bojangles' Famous Chicken 'n Biscuits (1.8 miles)
Village Deli Sub & Pub (1.9 miles)
The 8595 (2 miles)
Island Seafood (2.1 miles)
Wendy's (2.2 miles)
Hospitals
University Hospital Summerville (1.3 miles)
Charlie Norwood VA Medical Center (1.3 miles)
Georgia Cancer Center (2.4 miles)
Children's Hospital Of Georgia (2.4 miles)
Charlie Norwood VA Hospital Augusta (2.5 miles)
University Hospital Heart and Vascular Institute (2.5 miles)
Select Specialty Hospital Augusta (2.6 miles)
Pharmacies
Augusta Uptown VAMC Pharmacy (1.3 miles)
Summerville Pharmacy (1.4 miles)
Barney's Pharmacy (1.5 miles)
Walgreens (1.9 miles)
Medical Villa Pharmacy (2.2 miles)
Medical Center Pharmacy (2.5 miles)
CVS Pharmacy (2.6 miles)
Physicians
Women's Health of Augusta (1.3 miles)
Summerville Internists (1.3 miles)
Family Medicine Associates of Augusta III MD (1.4 miles)
Bush Jeff L MD (1.4 miles)
Johnathan Chappell, MD (1.4 miles)
Georgia Dermatology (1.4 miles)
Academy of Women's & Children's Health (1.5 miles)
Pruitthealth - Augusta on seniors.fyi includes 5 photos including images showing interior, pendant lighting, building, landscaping, nursing home, dining, decor, outdoor, and more.
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