Pruitthealth - Augusta
Save2541 Milledgeville Road, Augusta, GA 30904
For more information about senior living options: (844) 490-3973
The staff at PruittHealth - Augusta are friendly and attentive, greeting visitors warmly upon arrival. The community area provides a welcoming space for residents to gather for meals and social activities. The OT/PT team is commendable, offering helpful support during rehabilitation sessions. Several nurses, including Juanita, Trisha, Kathy, and London, go above and beyond in providing quality care. Residents have access to various activities like bingo and music sessions, contributing positively to their wellbeing. Family members report that residents appear happy, well-groomed, and actively engaged in their care and activities. The facility's physical environment is clean and in good condition, promoting a pleasant atmosphere for residents.
The overall service at PruittHealthcare in Evans, GA was very poor, with significant delays in medical care. Many team members seemed to do the bare minimum, and simple requests were often dismissed as "not my job." The assigned social worker was uncaring, inaccessible, and had a poor attitude, resulting in a lack of timely communication regarding discharge plans. There were frequent instances where assistance took more than 30 minutes to arrive after pressing the call button, leading to distressing situations for residents. The food quality was below average, with limited options that contributed to weight loss during the stay. Transportation services were inadequate, leading to costly out-of-pocket expenses and missed appointments. Poor communication resulted in delays for home health services and essential medical orders, exacerbating the patient's condition post-discharge.PruittHealth - Augusta: A Mixed Bag of Experiences
PruittHealth - Augusta presents a facility that exhibits both commendable qualities and significant areas needing improvement, as reflected in the various reviews shared by residents and their families. Upon entering the establishment, visitors often notice a clean environment, with staff members readily available to greet them at the door. The friendliness of the staff is frequently highlighted as a positive aspect, contributing to an overall welcoming atmosphere for residents. There is also a community area designed for social interaction among residents, which includes dining and recreational activities like bingo and music sessions. This communal space appears to foster a sense of belonging amongst older adults, further enhancing their well-being.
Despite these positive observations, several reviews point out critical shortcomings during residents’ stays. One recurring feedback pertains to the quality of food served in the facility's dining setup. While some guests indicated that the meals tasted good, many complaints were raised regarding food temperature; dishes were often served cold or not heated properly, diminishing their overall appeal. Moreover, it was noted that menus tended to repeat limited options over time, leading to dissatisfaction with meal choices. In one harrowing case mentioned by a family member after cardiac surgery recovery at PruittHealthcare in Evans, Georgia, the resident experienced significant weight loss due to an inability to eat what was provided, relying instead on food brought from home for sustenance.
Healthcare service delivery garnered mixed responses as well. The Occupational Therapy (OT) and Physical Therapy (PT) teams received praise for their helpfulness and skills when they did attend appointments; however, there were unfortunate lapses where therapists missed scheduled visits without adequate explanation or notification. Additionally, while certain nursing staff members received commendations for going above and beyond in providing care—specifically naming individuals like Juanita and Trisha—the overall service experience was marred by reports of neglectful attitudes among other team members. Many caregivers exhibited reluctance towards fulfilling simple requests or treating resident needs with appropriate urgency.
One of the most concerning aspects derived from several accounts involves delays in medical consultations and necessary transport services that hindered timely healthcare access. Patients regularly waited extended periods after pressing call buttons for assistance resulting in uncomfortable situations—sometimes forcing elderly patients into adult diapers when help was not forthcoming quickly enough. There were instances where vital requests took long durations before being acknowledged or fulfilled due to apparent miscommunication between shifts or departments within the facility.
Furthermore, transport issues arose significantly during off-site medical appointments, particularly illustrating organizational mishaps when preauthorization for insurance-covered transport wasn't secured ahead of time—leading families into unexpected out-of-pocket expenses amounting to hundreds of dollars. Residents reported multiple occasions where proper transport arrangements failed due to discrepancies between stretcher versus wheelchair orders resulting in frustrating wait times that delayed essential doctor visits.
Lastly, experiences with administrative support such as social workers proved disappointing for some families who felt neglected during crucial discharge planning processes—a sentiment echoed through frustrations revolving around response times and inadequate handling of referrals required for post-facility care services like home health assistance. Instances where important follow-up documents passed late left families feeling stranded on several fronts while trying diligently to advocate for their loved ones’ ongoing health needs post-discharge.
In summary, PruittHealth - Augusta showcases both strengths—such as its clean environment and friendly staff interactions—and substantial weaknesses across various operational aspects related primarily to food quality, service responsiveness during care provision needs along with effective communication around logistical arrangements affecting patient discharges and ongoing healthcare requirements post-stay.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Augusta is an assisted living community located in Augusta, GA. Our community offers a wide range of amenities to enhance the quality of life for our residents.
For our residents' convenience and enjoyment, we have a beauty salon for personal grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available to ensure that residents can easily access local amenities and services. Our computer center allows residents to stay connected with loved ones and engage in online activities.
Our dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by our dedicated staff. For those who prefer a smaller setting, we also have kitchenettes available in some units. Private bathrooms offer convenience and privacy.
Residents can take advantage of our wellness center and fitness room to maintain their physical health. Additionally, our gaming room, small library, and outdoor space provide opportunities for leisure activities and relaxation.
We offer housekeeping services to ensure that residents can focus on enjoying their time with us. Move-in coordination is provided to make the transition into our community as smooth as possible. We also offer transportation arrangements for non-medical purposes and assistance with scheduling transportation to doctors' appointments.
At Pruitthealth - Augusta, the safety and well-being of our residents are paramount. We have a 24-hour call system and supervision to address any emergencies promptly. Our caring staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
Our mental wellness program promotes emotional well-being among our residents by offering support and engaging activities. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
In addition to the amenities and care services we provide, there are numerous nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. Residents can enjoy the convenience of having these resources close by.
Pruitthealth - Augusta offers a vibrant and comfortable community where residents receive personalized care and enjoy a fulfilling lifestyle.
Pruitthealth - Augusta is located at 2541 Milledgeville Road, Augusta, GA 30904 in Richmond County, Georgia
Pruitthealth - Augusta on seniors.fyi includes 5 photos including images showing interior, bar, lounge area, pendant lighting, building, landscaping, nursing home, dining, and more.
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