Pruitthealth - Augusta
Save2541 Milledgeville Road, Augusta, GA 30904
For more information about senior living options: (844) 490-3973
PruittHealth Augusta is best suited for families that want a warm, people-driven environment where care teams are engaged, communicative, and capable of guiding a loved one through rehab or steady long-term care. The community shines when the priority is a hands-on admissions experience, regular family updates, and a therapy-intensive program that supports mobility and daily activity. It is a strong choice for those who value a home-like atmosphere, a visible love for the work among frontline staff, and clear, proactive involvement from the admissions director in placing residents and answering questions.
Those weighing alternatives should note that this location's strengths sit alongside a mix of serious caveats. Several reviews flag older, sometimes crowded rooms and an aging building, with inconsistency in amenities and privacy. A subset of families reports distressing experiences around cleanliness, pests, and maintenance, and at least one account describes unsafe or insufficiently monitored conditions. For families who require pristine facilities, the most modern equipment, or consistently flawless operations, other options may be a safer bet. Tours and firsthand conversations with administration are essential to determine current conditions and processes.
The core pros - caring admissions staff, clean appearance after recent improvements, and a robust activity and therapy program - do offset many concerns when the goal is active engagement and reliable medical touchpoints. The admissions director, Taelyr Johnson, is repeatedly cited as kind, knowledgeable, and deeply invested in getting residents settled. Families consistently praise the therapy team and nursing staff for attentiveness, and they report that the facility has become warmer and more welcoming after recent cosmetic upgrades, with a peaceful, home-like feel that supports ongoing recovery and social connection.
Yet the main cons cannot be ignored. A recurring pattern in the reviews highlights gaps in responsiveness, frequent call-bell delays, and inconsistent daily support. Instances of missed baths, uneven medication oversight, and disjointed discharge planning point to gaps in day-to-day operations that can significantly affect a resident's experience. Several residents and families describe issues with staffing levels and accountability, including concerns about front-desk communication, transportation logistics, and the authority of the social work team to coordinate services smoothly. These are meaningful issues that translate into real variation in quality from shift to shift.
Environment and maintenance present another split. The building itself has improved in appearance and landscaping, and the general cleanliness in many observations is commendable. However, at least one highly negative report describes cockroach sightings, mold, cramped shared rooms, and outdated equipment, which starkly contrasts the majority of positive feedback. The dining experience is also inconsistent, with some feeds deemed nourishing and timely, while others complain about meals not being heated properly or menus that feel repetitive. Families should anticipate this variability and plan contingencies around meals, room assignments, and possible maintenance quirks.
In the end, PruittHealth Augusta offers a compelling blend of compassionate care, engaged staff, and a community feel that resonates with families seeking rehab strength, ongoing care, and consistent family communication. The key decision hinge is whether the family can tolerate, or better yet benefit from, occasional operational gaps against a backdrop of a genuinely caring team and meaningful resident engagement. If a tour confirms that current staffing levels, maintenance practices, and dining quality align with expectations, this facility can be an excellent match for a loved one who thrives in a lively, people-first setting. If no, alternatives with newer facilities, private rooms, and tighter oversight may deliver greater peace of mind.
Pruitthealth - Augusta is an assisted living community located in Augusta, GA. Our community offers a wide range of amenities to enhance the quality of life for our residents.
For our residents' convenience and enjoyment, we have a beauty salon for personal grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available to ensure that residents can easily access local amenities and services. Our computer center allows residents to stay connected with loved ones and engage in online activities.
Our dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by our dedicated staff. For those who prefer a smaller setting, we also have kitchenettes available in some units. Private bathrooms offer convenience and privacy.
Residents can take advantage of our wellness center and fitness room to maintain their physical health. Additionally, our gaming room, small library, and outdoor space provide opportunities for leisure activities and relaxation.
We offer housekeeping services to ensure that residents can focus on enjoying their time with us. Move-in coordination is provided to make the transition into our community as smooth as possible. We also offer transportation arrangements for non-medical purposes and assistance with scheduling transportation to doctors' appointments.
At Pruitthealth - Augusta, the safety and well-being of our residents are paramount. We have a 24-hour call system and supervision to address any emergencies promptly. Our caring staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
Our mental wellness program promotes emotional well-being among our residents by offering support and engaging activities. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
In addition to the amenities and care services we provide, there are numerous nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. Residents can enjoy the convenience of having these resources close by.
Pruitthealth - Augusta offers a vibrant and comfortable community where residents receive personalized care and enjoy a fulfilling lifestyle.
Pruitthealth - Augusta is located at 2541 Milledgeville Road, Augusta, GA 30904 in Richmond County, Georgia
Pruitthealth - Augusta on seniors.fyi includes 5 photos including images showing interior, building, landscaping, nursing home, dining, decor, outdoor, bedroom, and more.
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