Place At Deans Bridge
Save3235 Deans Bridge Road, Augusta, GA 30906
For more information about senior living options: (844) 490-3973
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The Place at Deans Bridge Road in Augusta, GA elicits a broad spectrum of experiences from families who have entrusted their loved ones to its care. On one end, several relatives paint a picture of a clean, well-kept facility where the atmosphere is calm and the staff are courteous and helpful. They describe a setting that feels nurturing and attentive, with witnesses noting that their loved ones were treated with tenderness and respect. In these accounts, the environment itself - space that is kept clean and free of odors - appears to contribute to a sense of trust and comfort. Some families recount daily interactions that left a lasting positive impression, reinforcing the perception that the place can be a secure, supportive home during difficult times.
Among the most vivid positive memories are the personal touches provided by specific caregivers. One reviewer speaks of a loved one whose needs were tended to with a blend of practical care and emotional support: she washed, fed, sang to, prayed with, and reminded him that he was loved. The result was a resident who smiled when she entered the room, a small but meaningful sign of dignity and connection. Two other staff members - Ms. Westbrook and Ms. Tish - are singled out for their impact, with remarks about how they kept a patient engaged and in good spirits, fostering laughter and positivity even in challenging moments. For some families, these individual acts of kindness stand out as the defining part of the experience, making a difference in the daily lives of residents and their families.
The narratives also include more formal expressions of appreciation. A heartfelt doctor's note from Dr. Audrey Brooks commends the staff for consistent, attentive care over several years for Mr. Bert Maxwell, highlighting a cross-section of the team - from administrators to LPNs and aides. The letter emphasizes that, despite staff transitions, the level of care remained steady and focused on the resident's daily needs and quality of life. The siblings' public acknowledgment of multiple departments and roles underscores a sense of teamwork and sustained commitment, even in the face of complex family dynamics.
Yet the picture is not uniform. A number of reviews describe troubling experiences that tell a different story. In one case, respite care for a week devolved into feelings of isolation for the patient; meals were reportedly brought to the room rather than served in a dining area, and a lack of daily activities left the resident largely confined to his room. The reviewer also describes a day when care seemed to falter dramatically, with soiled clothing and bedding and no apparent care that day, leaving the family feeling hurt and disappointed and wishing they had consulted other reviews beforehand. This account paints a stark contrast to the more favorable anecdotes and highlights serious concerns about engagement, dignity, and routine care.
Other reviewers recount a sense of disrespect or neglect from staff. Warnings about rude behavior, slow responses to call bells, and one nurse's emotional reaction to a difficult day contribute to an impression that professionalism can vary by shift or staff member. Some families describe a culture where simple courtesy and timely intervention appear inconsistent, which understandably fuels anxiety and disillusionment among families who rely on the facility for ongoing support.
There are also devastating personal losses linked to experiences at the Place. A number of reviews recount a family member's death while under the facility's care, with criticisms that the care environment did not meet essential standards or that adequate hospital intake and discharge processes were not followed. One account describes a stage-4 pressure sore and a sepsis infection that led to a prolonged and painful decline, followed by a discharge decision that left the family feeling that the patient did not receive appropriate care or timely admission to higher-acuity settings. In another painful narrative, a mother with pneumonia remained in limbo in the facility's parking lot and ambulance queue for hours, and the family felt forced to seek care elsewhere because the facility would not or could not accept her back after a hospital stay.
Some reviews extend beyond day-to-day care concerns to broader questions about the facility's readiness for long-term care. Several families express strong reservations about the facility's equipment, environment, and capacity to supervise and prevent complications such as bedsores and infections. They describe a facility that feels run down and under-resourced, with episodes of miscommunication, incomplete discharge planning, and billing practices that left families feeling misled or taken advantage of. There are explicit cautions that the Place may be more appropriate for short-term stays or respite rather than long-term care, and the suggestion that families look elsewhere for durable, consistent support.
Overall, the reviews present a complex portrait. For some families, The Place at Deans Bridge Road represents a sanctuary where compassionate staff, personal interactions, and a clean, attentive environment offer genuine relief during difficult times. For others, it represents a disappointment marked by inconsistent care, poor communication, and serious safety concerns that culminate in negative outcomes and lasting distress. The juxtaposition of praise for individual caregivers and administrative or systemic criticisms makes clear that experiences at this facility can vary widely by staff, by shift, and by the level of care required. If you are considering this facility, it may be wise to speak with multiple departments and families, review recent incident reports, and assess whether the environment and resources align with the specific needs and safety expectations of your loved one.
The Place At Deans Bridge in Augusta, GA is a vibrant assisted living community that offers a wide range of amenities and services to ensure the comfort and well-being of its residents. This fully furnished community provides a variety of amenities such as beauty salon, gaming room, small library, fitness room, garden, and outdoor space, allowing residents to engage in various activities and socialize with other residents.
Residents can enjoy their meals in the dining room where restaurant-style dining is provided. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. The community also offers 24-hour call system and supervision to ensure the safety and security of all residents.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents with their medication needs. A mental wellness program is offered to support residents' emotional well-being.
Transportation arrangement service is provided for non-medical needs as well as transportation arrangements for doctors' appointments. Move-in coordination is available for those who decide to join this vibrant community.
Residents can stay connected with Wi-Fi/high-speed internet access throughout the community. Additionally, there is a computer center available for use.
The Place At Deans Bridge strives to create an engaging environment for its residents by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This allows residents to maintain an active lifestyle while enjoying their time at the community.
Located in Augusta, GA, The Place At Deans Bridge benefits from its close proximity to various amenities in the area. There are 4 cafes, 1 park, 15 pharmacies, 32 physicians' offices nearby. In addition, there are numerous restaurants and places of worship nearby providing convenience for both residents and their families.
With its comprehensive amenities and care services coupled with its convenient location, The Place At Deans Bridge offers a comfortable and vibrant community for seniors seeking assisted living in Augusta, GA.
Place At Deans Bridge is located at 3235 Deans Bridge Road, Augusta, GA 30906 in Richmond County, Georgia
Place At Deans Bridge on seniors.fyi includes 3 photos including images showing grass, building, architecture, exterior, landscaping, pathway, road, trees, and more.
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