2801 Felton Drive, East Point, GA 30344
For more information about senior living options: (844) 490-3973
The staff at Bonterra Nursing Center is attentive and helpful, ensuring personal care and medication management for patients. The facility is clean and well-kept, with a focus on maintaining a pleasant environment for residents. Family members have reported developing positive relationships with the staff, who take the time to listen to their concerns. Residents have opportunities to participate in church services and other interactive activities offered by the facility. Many families appreciate the consistent communication from the staff regarding their loved ones’ care and progress.
The front desk staff was inattentive and unhelpful, causing delays in entry. The nursing staff was often rude and slow to assist patients, leading to prolonged waits for care. Patients frequently received inadequate therapy and care during their stay at the facility. The building was not properly maintained or kept clean, contributing to a negative environment. Food served was consistently cold and unappetizing, with little variety offered. Significant times were wasted by staff members who seemed more focused on their own meals than on patient care. Family members reported that communication from the administrative team regarding patient conditions was insufficient. The facility appeared overcrowded, resulting in shared rooms for multiple patients, which compromised privacy and comfort. Staff routinely left patients unattended for long periods, raising concerns about safety and well-being. Concerns expressed by family members were largely ignored without any action taken by the management or staff.The experience at various nursing facilities, particularly Bonterra Nursing Center, has generated a spectrum of reviews highlighting both positive and negative aspects. Many families have expressed profound dissatisfaction with the quality of care provided to their loved ones. Common complaints center around inattentive staff, inadequate personal care, poor communication from administration, and subpar living conditions. These issues reflect a troubling reality for many families who place their trust in such facilities during vulnerable times.
Several reviewers recounted distressing episodes involving their loved ones’ treatment. One individual described how their family member, recovering from a stroke and paralyzed on one side, was often left unattended for long periods. Despite his attempts to call for help, nurses would frequently ignore him. Another reviewer noted that after a year at the facility, their relative returned home with visible neglect—“black dirt build on her body”—as she had only received minimalist assistance with hygiene and no effective therapy to aid her mobility improvement. Such accounts raise serious concerns about patient oversight and dignity within the establishment.
Compounding the problems was the reported lack of routine medical care; patients were often left without regular monitoring of vital signs or appropriate meals, as one reviewer pointed out that food served was consistently cold and repetitive in nature. Reports also surfaced regarding staff attitudes—many users characterized them as rude or unresponsive when inquiries were made regarding patients' progress. This lack of empathy can be particularly detrimental in a healthcare setting where compassion plays an essential role in recovery and comfort.
Conversely, some reviews offered a more positive perspective on specific aspects of Bonterra Nursing Center. There were mentions of clean facilities and accommodating staff who seemed attentive to personal needs when present. Families appreciated that church services and activities were provided for residents, which contributed to maintaining some level of engagement among patients. However, these positives do not seem to overshadow the negative experiences shared by numerous families who felt their relatives languished without proper attention or care.
The lack of sufficient staffing during busy periods appeared as another critical concern across multiple reviews; it was noted that weekends seemed especially problematic, leading to extended waits for feeding or changing patients. Some families reflected on wishing they had been forewarned about these issues before making placement decisions, emphasizing that thorough research is crucial when selecting a nursing home. The overall message conveyed is one cautioning potential residents’ families against simply choosing based on location or initial impressions without delving deeper into actual care standards.
In summary, while there are records of attentiveness and cleanliness at Bonterra Nursing Center from some reviewers—alongside acknowledgment from families who appreciated particular staff—it is clear that widespread deficiencies exist concerning care continuity and resident dignity across numerous accounts. Families shared stories filled with heartache over neglectful practices; many concluded these experiences left them feeling frustrated and deeply concerned about the well-being of their loved ones entrusted to such facilities' care systems amidst evident shortcomings in staffing levels and administrative support processes.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bonterra Transitional Care & Rehabilitation is a premier assisted living community located in East Point, GA. Our community offers a wide range of amenities and care services designed to enhance the well-being and comfort of our residents.
Our residents can enjoy various amenities including a beauty salon, cable or satellite TV, access to community-operated transportation, a computer center, and a fully furnished living space. They can also take advantage of our fitness room, gaming room, garden area, dining room, small library, and outdoor spaces for relaxation.
We strive to provide top-notch care services to meet the unique needs of each resident. Our 24-hour call system ensures that assistance is always just a phone call away. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure the timely administration of medications.
At Bonterra Transitional Care & Rehabilitation, we prioritize the mental wellness of our residents. We have a mental wellness program in place to promote emotional well-being and to provide support when needed. Our staff also caters to special dietary restrictions by offering diabetes diets and preparing nutritious meals for our residents.
In addition to our exceptional amenities and care services, we offer various activities to keep our residents engaged and active. These include concierge services, fitness programs tailored for seniors, planned day trips for sightseeing or social outings, resident-run activities where they can showcase their talents or interests, as well as scheduled daily activities.
Our convenient location puts us close to two cafes for those looking for a quick bite or coffee break. There are also four nearby pharmacies and physicians' offices for easy access to healthcare needs. Additionally, there are plenty of restaurants nearby offering various cuisines for residents who might want to dine out occasionally. For transportation needs beyond what we provide within the community itself, there are ample transportation options available nearby.
At Bonterra Transitional Care & Rehabilitation in East Point, GA, we strive to create a warm and welcoming environment where our residents can thrive. With our exceptional amenities, personalized care services, and engaging activities, we aim to provide the best possible assisted living experience for our residents.
Bonterra Transitional Care & Rehabilitation is located at 2801 Felton Drive, East Point, GA 30344 in Fulton County, Georgia
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