Crestview Health & Rehab Center in Atlanta, GA

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Crestview Health & Rehab Center Crestview Health & Rehab Center Crestview Health & Rehab Center

Crestview Health & Rehab Center in Atlanta, GA

2800 Springdale Road, Atlanta, GA 30315

For more information about senior living options: (844) 490-3973

2.3 from 55 reviews
5 stars
11
4 stars
5
3 stars
4
2 stars
3
1 stars
32

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    Overall Review of Crestview Health & Rehab Center

    Pros

    • pro The DON is great.
    • pro The staff are polite and very friendly.
    • pro The rehab department has an outstanding therapy team and professional therapists.
    • pro Crestview in Atlanta is described as a family-like home with one-on-one care.
    • pro The facility is clean, well-lit, and conveniently located.
    • pro The staff show love to residents and go above and beyond for families.
    • pro The front desk staff are friendly and helpful.

    Cons

    • pro The facility is accused of favoritism and leaving CNAs spread thin across four halls.
    • pro Management is described as incompetent with little compassion for staff or patients.
    • pro Multiple reviews warn to run from Crestview and urge families to seek care elsewhere.
    • pro Injured residents are reportedly forgotten or inadequately cared for unless there is a strong DON.
    • pro Staff are often described as rude, unprofessional, and uncaring.
    • pro Patients are left in urine and feces for hours, with poor hygiene and neglect observed.
    • pro Rooms are small, crowded, offer little privacy, and the facility is said to have odors and roaches.
    • pro Basic needs and safety are neglected, including delayed pain medications and insufficient food.
    • pro The environment is portrayed as dirty and unsafe, with calls from reviewers to shut the facility down.
    • pro Communication with families is poor, and staff/administration are perceived as unresponsive.

    Review

    Crestview Health & Rehab Center in Atlanta is best suited for families prioritizing aggressive, outcome-driven rehabilitation, especially after neurological events like strokes or major musculoskeletal procedures. The facility carries a rehab-focused imprint that, when the patient is engaged and the care team is aligned, can translate into real progress. The strongest case for Crestview rests with its therapy ecosystem: a dedicated director of rehab and a team of therapists who push toward independence, and caregivers who, in the best moments, go the extra mile for families. In essence, this is a place where recovery milestones can be reached if the resident's participation lines up with the program.

    However, Crestview is not a universal fit. Alternatives should be on the table for families that cannot tolerate inconsistent oversight or a chaotic environment. Recurrent reports describe uneven staffing and variable professionalism, with front-desk interactions sometimes brusque and unhelpful. Privacy is inconsistent - rooms range from private to crowded doubles - and odors or crowded corridors contribute to a sense of crowded, unsettled care. For someone who needs near-constant assistance or for caregivers who require steady, predictable reliability, Crestview may feel unstable and stressful.

    On balance, the facility's key advantages do not vanish amid the challenges. The rehab program can deliver meaningful progress, particularly for stroke or post-operative rehabilitation, and therapy teams are frequently praised when they are present and well-coordinated. Several residents or families highlight compassionate caregivers in therapy and nursing, and some staff members stand out for professionalism. Those strengths demonstrate Crestview's potential to support recovery and independence, especially when the patient remains engaged in therapy and when leadership is responsive to concerns. In short, the better moments reveal what Crestview can be at its best - a structured rehabilitation pathway backed by dedicated professionals.

    Yet the negatives are persistent and often severe. Widespread concerns center on understaffing and inconsistent care, with reports of delays in assistance, insufficient checks during the day and night, and conditions that are not promptly addressed. Many reviews describe environments that feel unsafe or unwelcoming: cramped rooms, persistent odors, and, in some wings, roaches. There are numerous accusations of rude or unprofessional behavior from certain staff, with questions about food quality and overall attentiveness lingering in dissatisfied families. When systems fail to meet demand, residents pay in dignity and comfort, and in extreme cases in health outcomes.

    Despite these drawbacks, Crestview's rehab strengths can still shine through when oversight is strong. Families who stay closely involved can help ensure timely care, escalate issues to leadership, and keep therapy on track, leveraging the rehab unit's capabilities and the dedicated therapists. Positive threads - such as the impact of compassionate social workers, observed progress by stroke survivors, and some residents reporting meaningful improvements - underscore Crestview's potential. In the right conditions, Crestview can be more than a holding pattern; it can be a credible path to regained independence, even if the broader system remains imperfect.

    Decision-makers should enter Crestview with a concrete, critical plan. Visit multiple times, and insist on meeting the rehab leadership to discuss staffing patterns, response times, and room configurations. Request a clear, written therapy plan with concrete milestones and a schedule for regular updates to the family adviser. If safety, consistent daily care, and a tranquil living environment are paramount, other facilities with tighter quality controls should be prioritized. For families willing to supervise actively and advocate persistently, Crestview offers a legitimate rehabilitation trajectory where progress is possible and the therapy team can be a real asset, even as continued quality gaps require vigilance and proactive management.

    Features

    Housing

    • 388 resident community capacity 388 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (3 miles away) William B Hartsfield-Atlanta International (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crestview Health & Rehab Center in Atlanta, GA is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs and preferences of its residents.

    The community boasts a beauty salon where residents can enjoy professional hair and nail services. Each resident's entertainment needs are met with cable or satellite TV in their private room. Community-operated transportation ensures that residents can easily navigate the city, while a computer center allows them to stay connected with loved ones and engage in online activities.

    Meals are served in a spacious dining room where residents can enjoy restaurant-style dining. Special dietary restrictions are accommodated, including diabetes diets, ensuring that everyone's nutritional needs are met. Housekeeping services ensure that each resident's living space is kept clean and tidy.

    For recreation and leisure, Crestview Health & Rehab Center offers various options. Residents can stay active in the fitness room or enjoy time in the gaming room. The outdoor space provides opportunities for relaxation and socializing. A small library is available for those looking to unwind with a good book.

    Care services at Crestview Health & Rehab Center are comprehensive and include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper adherence to medication schedules. A mental wellness program focuses on promoting emotional well-being among residents.

    Residents can take advantage of transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps make the transition into the community smooth and hassle-free.

    Additionally, Crestview Health & Rehab Center offers amenities designed for convenience such as on-site Wi-Fi/high-speed internet access and telephone services.

    The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters.

    With its extensive amenities, care services, convenient location, and dedication to resident well-being, Crestview Health & Rehab Center provides an exceptional assisted living experience in Atlanta, GA.

    Nearby Places of Interest

    This part of Atlanta, Georgia offers a variety of amenities and services that cater to the needs of seniors. With several physicians and specialists nearby, including eye care, orthopedics, gastroenterology, and vascular care, individuals can easily access medical care. There are also pharmacies in close proximity for prescription needs. Places of worship provide spiritual nourishment, while restaurants and cafes offer dining options for socializing and enjoying meals out. The area is conveniently located near transportation hubs such as the airport, making travel accessible. Additionally, there are parks for outdoor activities and hospitals like Grady Memorial Hospital within a reasonable distance for any healthcare emergencies. Overall, this neighborhood provides a well-rounded environment for senior living with diverse offerings to support overall well-being.

    Physicians

    • Eye Specialists of Georgia (0.2 miles)
    • Kids Avenue Pediatrics (4.9 miles)
    • Peachtree Orthopaedic Clinic (4.9 miles)
    • Omni Eye Services (5 miles)
    • Premier South Medical Group (5.8 miles)
    • Atlanta Gastroenterolgy (5.9 miles)
    • Southwest Atlanta Vascular Care (6 miles)

    Pharmacies

    • Walgreens (0.3 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (4.1 miles)
    • CVS Pharmacy (4.4 miles)
    • CVS Pharmacy (5 miles)
    • Kroger Pharmacy (5.3 miles)
    • Walgreens (5.4 miles)

    Places of Worship

    • East Point Church (0.4 miles)

    Restaurants

    • Chick-Fil-A (1.7 miles)
    • Brake Pad (2.2 miles)
    • Chicken + Beer (3 miles)
    • Popeye's Louisiana Kitchen (3 miles)
    • Blue Moon Brewhouse (3 miles)
    • McDonald's (3.5 miles)
    • Captain D's (4.4 miles)

    Transportation

    • Runway 8R/26L (2.3 miles)
    • International Arrivals Hall (2.7 miles)
    • British Airways Atlanta (2.7 miles)
    • Maynard H. Jackson International Terminal (2.7 miles)
    • The Club at ATL (2.7 miles)
    • TSA International Baggage PTRI (2.7 miles)
    • TSA PreCheck (2.7 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Starbucks (5.4 miles)
    • Muchacho (5.7 miles)

    Theaters

    • Starlight Six Drive-In (4.2 miles)
    • AMC Madison Yards 8 (5.7 miles)

    Parks

    • Grant Park Neighborhood Association (4.7 miles)
    • Forest Park Recreation & Parks (5 miles)
    • Glen Emerald Park (5.1 miles)
    • Anderson Park (5.9 miles)
    • Pemberton Place (5.9 miles)

    Hospitals

    • Grady Memorial Hospital (5.3 miles)

    Frequently Asked Questions

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