Heartland Of Zephyrhills

38220 Henry Drive, Zephyrhills, FL 33540

For more information about senior living options: (844) 490-3973

3.3 from 8 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
2
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Heartland Nursing Home is consistently described as loving and professional, showing great care and patience towards the patients.
  • pro Many reviewers noted that the CNA's are excellent, providing personal care and compassion to the residents.
  • pro The facility is recognized for its cleanliness, with some testimonials highlighting a pleasant environment for both short-term rehabilitation and long-term care.
  • pro Residents benefit from engaging activities and one-on-one interactions from the activities director and staff, enhancing their overall experience.
  • pro Several families expressed gratitude for the thorough communication and support provided by the office personnel and medical staff throughout their loved ones' stay.
  • pro Positive remarks were made regarding the variety and taste of meals served to residents, catering to different dietary needs.
  • pro Reviewers remarked on Heartland's inviting courtyard, providing outdoor opportunities for residents to enjoy fresh air in a secure environment.

Cons

  • pro The facility has been criticized for neglecting patients, with instances of staff ignoring cries for help and leaving individuals in distress for extended periods.
  • pro Concerns were raised about the cleanliness of the environment, including unpleasant odors and unsanitary conditions in patient bathrooms.
  • pro Patients often feel abandoned, as they are left sitting in hallways without proper supervision or assistance after meals and therapy sessions.
  • pro The nursing staff has been described as rude and unprofessional, particularly when interacting with family members asking about care and treatment plans.
  • pro There is a lack of communication regarding follow-up medical appointments, leading to confusion and missed schedules for discharged patients.
  • pro Food quality has been reported as poor, with one staff member openly expressing disgust at what was served to patients.
  • pro The facility appears to prioritize paperwork over patient care, resulting in critical medical situations being inadequately addressed due to staffing limitations on weekends.

Review

Heartland of Zephyrhills has sparked a range of opinions from families regarding the quality of care provided to their loved ones. While some reviews paint a dire picture of neglect and poor hygiene, others reflect gratitude for compassionate staff and clean facilities. This duality in experiences highlights significant disparities in care that prospective patients and families should consider when evaluating this nursing home.

One of the most alarming accounts detailed an experience where a patient was left unattended for several hours after falling out of bed, highlighting serious concerns about staff responsiveness and attentiveness. Family members witnessed patients crying out for help only to be ignored by staff within earshot, exacerbating feelings of distrust towards the caregivers responsible for their loved ones’ safety. Such incidents suggest that inadequate staffing or lack of proper protocols may result in neglectful care, posing serious risks to vulnerable residents.

In stark contrast, several reviews commend specific members of the staff, particularly the certified nursing assistants (CNAs), who showed genuine concern and compassion for residents. Families noted that the CNAs often went above and beyond to provide personalized care, demonstrating kindness even during difficult circumstances. Instances were recounted where CNAs sat with dying patients, offering comfort through prayer and song—a testament to their dedication amid overwhelming challenges in long-term care settings.

However, visitors consistently reported unhygienic conditions within parts of the facility. Complaints included unpleasant odors indicative of insufficient cleaning regimens—areas contaminated with urine and mold were cited as major issues affecting both comfort and health standards. Likewise, there were reports regarding food quality that fell short; one family member expressed disbelief over the unappetizing meals served, which didn’t meet even basic dietary expectations. This has led many to question how such apparent neglect could coexist with claims surrounding high-performance ratings on review platforms.

There is also growing concern regarding communication between families and staff about medical needs and care plans. Multiple reviewers expressed frustration at having to advocate excessively for their loved ones’ healthcare—requests for necessary medical consultations often met with bureaucratic delays or dismissive attitudes from social workers. In particular, instances where essential follow-up appointments were overlooked highlighted critical lapses in protocol that could lead to adverse outcomes among patients requiring comprehensive medical attention.

Despite these negative aspects highlighted by several reviewers, not all experiences at Heartland were fraught with disappointment; numerous families shared positive feedback regarding overall cleanliness and attentive healthcare processes they encountered during stays—particularly praising administrative personnel who took extra time explaining procedures or available resources. Those who had loved ones there undergoing rehabilitation frequently acknowledged improved physical care following treatments administered by skilled therapists.

Ultimately, prospective families considering Heartland Nursing Home should conduct thorough research while weighing both positive testimonials against grave concerns raised throughout multiple reviews. With living conditions described as deeply contrasting depending on individual interactions experienced inside its walls—a facility promising good intentions may still house vast inconsistencies detrimental to patient welfare without proper oversight—thus urging all involved parties toward vigilance when entrusting their care needs to any institution like Heartland.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland of Zephyrhills is an assisted living community located in the vibrant city of Zephyrhills, FL. Our community offers a wide range of amenities to ensure our residents have a comfortable and fulfilling lifestyle.

For those looking to maintain their personal appearance, we have a beauty salon available on-site. Residents can also enjoy their favorite TV shows or movies with our cable or satellite TV service. We provide community-operated transportation for residents who need assistance getting around.

Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style meals prepared by our skilled staff, catering to any special dietary restrictions. Residents can also take advantage of our kitchenette if they prefer to prepare their own meals.

We offer fully furnished accommodations for residents' convenience. Housekeeping services ensure that residents' living spaces are clean and tidy at all times. Outdoor spaces and gardens provide opportunities for leisurely walks or enjoying the fresh air.

Residents can stay active in our fitness room or participate in gaming activities in the dedicated gaming room. Our small library provides ample reading material for those who enjoy quiet moments.

With move-in coordination services, transitioning to our community is hassle-free. Private bathrooms are available for residents' privacy and convenience. Telephone services and Wi-Fi/high-speed internet ensure that residents are always connected.

We understand the importance of maintaining good health, which is why we offer 24-hour call systems and supervision for added safety. Assistance with daily activities such as bathing, dressing, and transfers is provided by our caring staff. Our team also assists with medication management and follows specialized diets like diabetes diets.

Residents have access to transportation arrangements for non-medical needs as well as transportation to doctors' appointments. Mental wellness programs ensure that residents receive the emotional support they need.

In terms of nearby amenities, we have several cafes, pharmacies, restaurants, hospitals, parks, places of worship, and physicians within close proximity to our community. We also provide concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for our residents' enjoyment.

Overall, Heartland of Zephyrhills is a warm and welcoming assisted living community that provides exceptional care services and a wide range of amenities to enhance the lives of our residents.

Nearby Places of Interest

Restaurants

  • Culver's (0.3 miles)
  • McDonald's (0.3 miles)
  • Sunrise Eatery (0.4 miles)
  • Los Chicos (0.6 miles)
  • Golden Corral (0.7 miles)
  • China Taste Tong (0.8 miles)
  • Village Inn (1 miles)

Physicians

  • John, Thomas Pasco Clinic (0.4 miles)
  • Florida Medical Clinic Hematology And Oncology (0.5 miles)
  • Gabriel Dr - Gabriel Somori Somori MD (0.5 miles)
  • Women's Health of Pasco (0.6 miles)
  • Barkat Khan (0.6 miles)
  • The Eye Clinic of Florida (0.6 miles)
  • Aung Tun (0.7 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Winn-Dixie (0.8 miles)
  • Walmart Pharmacy (1.4 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Winn-Dixie (2.2 miles)
  • Rx Discount Pharmacy (6.5 miles)

Cafes

  • Little Ninja Thai Japanese Food & Cafe (0.5 miles)
  • Starbucks (0.8 miles)
  • Saigon Cafe (1.1 miles)
  • Hard Dock Cafe (2.8 miles)
  • Starbucks (9.6 miles)

Hospitals

  • Pioneer Medical Services (0.9 miles)
  • Adventist Health Systems Sunbelt (0.9 miles)
  • Florida Hospital Zephyrhills Outpatient Services (0.9 miles)
  • Simpson Breast Health Solutions (0.9 miles)
  • Florida Hospital Zephyrhills Sleep Center (1.2 miles)
  • AdventHealth Zephyrhills (1.8 miles)
  • Bayfront Health Dade City (7 miles)

Parks

  • Zephyrhills Park Playground & Waterpark (1.4 miles)

Transportation

  • Zephyrhills Municipal Airport (ZPH) (1.9 miles)
  • Enterprise Rent-A-Car (10.2 miles)

Places of Worship

  • New Walk Church (3.7 miles)
  • Gospel Assembly Church (7.4 miles)

Theaters

  • Cobb Grove 16 Cinemas (9.9 miles)

Frequently Asked Questions

Where is Heartland Of Zephyrhills?

Nearby Communities

  • Assisting Hands Home Care of Pasco

    Assisting Hands Home Care of Pasco

    Zephyrhills, FL

     
     

    pro Comprehensive care with nearby healthcare, parks, and convenient amenities.

  • Home Health Corp

    Home Health Corp

    Zephyrhills, FL

     
    $5,500 to $6,000 / month

    pro Convenient location near amenities (cafes, pharmacies, hospitals, parks).

    con Higher-than-average pricing compared to local and state averages.

  • Westbrooke Manor

    Westbrooke Manor

    Zephyrhills, FL

    4.3 from 29 reviews
    $2,550 to $3,650 / month

    pro Friendly staff and a strong sense of community with engaging activities.

    con Medication safety concerns and inconsistent nighttime responsiveness.

  • Sleepy Hollow Mobile Estates

    Sleepy Hollow Mobile Estates

    Zephyrhills, FL

     
     

    pro Peaceful, convenient location with easy access to cafes, restaurants, parks, pharmacies, healthcare facilities, and a place of worship nearby.

    con Limited nearby transportation options (only one option available).

  • Tree Lane Village

    Tree Lane Village

    Zephyrhills, FL

     
     

    pro Good access to nearby amenities and healthcare services.

    con Devotional services are off-site.

  • Serenity West

    Serenity West

    Zephyrhills, FL

    4 from 2 reviews
     

    pro Affordable care with a responsive, accommodating owner and attentive staff.

    con Facility not as nice as peers; cleanliness could be improved.

  • Rosecastle of Zephyrhills

    Rosecastle of Zephyrhills

    Zephyrhills, FL

    4.6 from 31 reviews
    $2,400 to $4,400 / month

    pro Compassionate staff with strong resident engagement.

    con Occasional cleanliness and maintenance issues in some rooms.

  • American House Zephyrhills

    American House Zephyrhills

    Zephyrhills, FL

    4.4 from 60 reviews
    $3,600 to $4,893 / month

    pro Attentive staff, clean facilities, and a family-oriented environment with engaging activities.

    con Inconsistent Memory Care quality and staffing, plus concerns about value and communication.

  • Royal Oak Nursing Center

    Royal Oak Nursing Center

    Dade City, FL

    3.8 from 4 reviews
     

    pro Strong rehab therapies and attentive, competent staff.

    con Outdated facility with cramped double-occupancy rooms.

Related Resources

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.

  • is home health care tax deductibleIs In-Home Healthcare Tax Deductible? Your Comprehensive Guide

    The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.

  • gardening for seniorsNurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts

    Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.