Heartland Of Zephyrhills is a nursing home community in Zephyrhills, FL.
Information last verified:
38220 Henry Drive, Zephyrhills, FL 33540
For more information about senior living options: (866) 208-4318
4.1 from 126 reviews
5 stars
88
4 stars
10
3 stars
1
2 stars
5
1 stars
22
Overall Review of Heartland Of Zephyrhills
common
Staff friendliness is a strong theme
Residents and families repeatedly describe the staff as friendly and helpful.
Across reviews, many people say the nurses, aides, and administrative team are kind, professional, and willing to help. Several reviewers also mention staff being attentive during rehab and daily care, including answering questions and responding when families visited. A smaller set of reviews take the opposite view, describing moments when help felt delayed or communication didnât go well.
caveat
Care response and communication vary
Some reviews describe delays, missed communication, or limited responsiveness.
Some residents and families report problems getting timely help, such as call buttons not being answered quickly or care arriving later than expected. Other reviewers describe medication and documentation concerns, including not receiving updates or not getting medications on schedule. At the same time, several reviews say staff were attentive and confident to leave loved ones there, so experiences appear inconsistent depending on the situation.
caveat
Cleanliness is praised and criticized
Cleanliness is mentioned both as a plus and as a recurring concern.
Many reviewers say the facility is clean, well-kept, and even notes of a âclean smellâ or not smelling like other nursing homes. Others report strong negative impressions, including urine odor, dirty rooms or bathrooms, and cleanliness issues they believe affected safety and comfort. A few mixed reviews also suggest it can be clean but still need updates in certain areas.
common
Dining quality and portion concerns
Dining gets mixed feedback, with praise and complaints about food.
Several reviewers describe the food as good, tasty, or satisfying, and some say breakfast is good. Others report smaller portions or food that didnât meet expectations, including concerns about timing and dietary fit for specific needs. The community does offer restaurant-style dining and dietary options for special restrictions, which aligns with why some families focused on meal choices.
common
Nearby restaurants and clinics
Families have nearby options for meals and healthcare visits.
The location places common destinations within about a half-mile to roughly one mile, including several restaurants and a number of clinics and healthcare services. For example, fast-casual and sit-down options are listed at around 0.3â0.7 miles, along with physician services nearby. Pharmacies are also shown nearby, which can make day-to-day errands easier for visitors.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Culver's (0.3 miles)
McDonald's (0.3 miles)
Sunrise Eatery (0.4 miles)
Los Chicos (0.6 miles)
Golden Corral (0.7 miles)
China Taste Tong (0.8 miles)
Village Inn (1 miles)
Physicians
John, Thomas Pasco Clinic (0.4 miles)
Florida Medical Clinic Hematology And Oncology (0.5 miles)
Gabriel Dr - Gabriel Somori Somori MD (0.5 miles)
Women's Health of Pasco (0.6 miles)
Barkat Khan (0.6 miles)
The Eye Clinic of Florida (0.6 miles)
Aung Tun (0.7 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Winn-Dixie (0.8 miles)
Walmart Pharmacy (1.4 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.2 miles)
Winn-Dixie (2.2 miles)
Rx Discount Pharmacy (6.5 miles)
Cafes
Little Ninja Thai Japanese Food & Cafe (0.5 miles)
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