Assisting Hands Home Care of Pasco

Pros

• Angelina consistently goes above and beyond, delivering compassionate and attentive care.
• Angelina Presswood is amazing and a great asset to the company.
• Meralis is an attentive scheduling coordinator who creates personalized schedules and communicates seamlessly.
• The Assisting Hands staff are caring, compassionate, and supportive.
• Corrine and the caregivers are top notch, with holiday visits and generous acts.
• Beckie Kruger is kind and knowledgeable, and highly recommended.
• The agency is regarded as one of the best, with dedicated caregivers and strong client support.
• Clients feel safe and well cared for by the aides.

Cons

• A reviewer warned not to use this company if you are disabled in any way.
• The agency was described as not reliable because they do not have enough caregivers to cover the shifts.
• The reviewer stated the agency is not trained, noting that only one caregiver out of many was trained on how to use a hoyer lift and changing a catheter bag in almost two years.
• Caregivers were labeled unprofessional, with most doing the basics and then sitting and playing on their phones.

Review

The collection of experiences shared about Assisting Hands presents a warm, highly positive picture of a team that many clients and their families come to rely on. Across the testimonials, the staffing quality stands out as a core strength, with caregivers who are described as caring, patient, and attentive to individual needs. A recurring thread is the way Angelina, in particular, figures as a dependable, proactive supervisor who makes complex schedules flow smoothly, coordinates with caregivers, and often goes above and beyond to ensure that both clients and the people who support them feel heard and well cared for.

Many reviewers highlight Angelina as a central pillar of the experience. One person notes how Angelina makes the job easier for caregivers by catering to every client's needs and by handling scheduling with calm competence, making interactions with the company pleasant and easy. Others emphasize that she is consistently responsive - able to fix issues promptly and to ensure that tasks get done on time. The sentiment surfaces repeatedly: if you need something done, Angelina is the person to contact, and she is trusted to deliver with kindness and efficiency. The praise is not generic; it combines practical effectiveness - handling meals for picky clients, aligning care with personal routines, and solving problems quickly - with a genuine warmth that makes working with her feel less like a business transaction and more like reliable support.

Several testimonials expand this appreciation beyond Angelina herself to illustrate the culture of the agency. There are strong endorsements of the overall team, including the scheduling staff and coordinators, who are described as organized, responsive, and deeply invested in their clients' well-being. One reviewer mentions Meralis, the scheduler at Assisting Hands of New Port Richey, praising her exceptional service: attentive, easy to communicate with, and capable of creating a personalized schedule that fits specific care requirements. The reviewer stresses that Meralis's communication is seamless, with updates and answers available when needed, which reduces stress and builds trust during what can be a challenging process. Another account lauds Meralis for her positive energy and her willingness to jump in and help in the field when necessary, reinforcing the sense that the company values hands-on involvement and genuine care.

Beyond Angelina and Meralis, other caregivers and staff are celebrated for their impact. References to Corrine, Shannon, and Janel (Jen) underscore that multiple team members - caregivers and coordinators alike - are viewed as top-notch, respectful, and capable of forming strong, supportive relationships with clients and families. A reviewer mentions a caregiver named Corrine and expresses gratitude for the consistent, high-quality care provided to their loved one, while another person compliments a caregiver named Shannon and a scheduling team that helps keep life with care organized and manageable. The overall message is one of a cohesive, appreciative network where several individuals contribute to a consistently positive experience.

Alongside the glowing messages, the collection also acknowledges that there can be challenges in home care, and a minority of reviewers express concerns. A specific set of critiques cautions readers to be mindful of reliability, caregiver training, and overall professionalism. Phrases such as "Do not use this company if you are disabled in any way," "not reliable," "not trained," and "unprofessional caregivers" appear in the reviews and highlight that some clients have faced gaps in staffing or preparation. These comments do not negate the numerous positive experiences but rather present a more nuanced picture: while many clients report excellent support and highly capable staff, there are instances where expectations about staffing levels, training for specialized equipment, and consistency may not have been fully met. The presence of these concerns alongside the strong praise suggests a company that has earned substantial trust from many, but that still navigates real challenges in delivering perfect service across all cases.

Overall, the sentiment across most accounts is one of heartfelt gratitude and strong advocacy. Clients repeatedly describe feeling valued, heard, and supported by a team that treats caregiving as a compassionate partnership. The testimonials emphasize that the people at Assisting Hands - especially Angelina, Meralis, and a wider circle of devoted caregivers - make meaningful differences in daily life: enabling families to feel confident in their loved ones' care, reducing stress during scheduling and planning, and creating an atmosphere where caregivers and clients alike experience respect, kindness, and reliable consistency. The combination of personalized attention, practical efficiency, and steadfast care creates a narrative of a company that many households rely on for dependable, loving support, even as some voices call for ongoing improvements in training and reliability to ensure every experience meets the same high standard.

Physicians

• John, Thomas Pasco Clinic (0 miles)
• Women's Health of Pasco (0.3 miles)
• Barkat Khan (0.3 miles)
• Gabriel Dr - Gabriel Somori Somori MD (0.4 miles)
• The Eye Clinic of Florida (0.4 miles)
• Florida Medical Clinic Hematology And Oncology (0.4 miles)
• Optical Outlets (0.5 miles)

Restaurants

• Culver's (0.1 miles)
• McDonald's (0.3 miles)
• Sunrise Eatery (0.4 miles)
• Golden Corral (0.5 miles)
• Los Chicos (0.9 miles)
• China Taste Tong (1.1 miles)
• Arby's (1.1 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Winn-Dixie (1.1 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Winn-Dixie (2.1 miles)
• Rx Discount Pharmacy (6.3 miles)

Cafes

• Starbucks (0.7 miles)
• Little Ninja Thai Japanese Food & Cafe (0.7 miles)
• Saigon Cafe (1.4 miles)
• Hard Dock Cafe (3.2 miles)
• Starbucks (9.3 miles)

Hospitals

• Adventist Health Systems Sunbelt (0.8 miles)
• Pioneer Medical Services (0.8 miles)
• Florida Hospital Zephyrhills Outpatient Services (0.8 miles)
• Simpson Breast Health Solutions (0.8 miles)
• Florida Hospital Zephyrhills Sleep Center (0.9 miles)
• AdventHealth Zephyrhills (1.6 miles)
• Bayfront Health Dade City (6.8 miles)

Parks

• Zephyrhills Park Playground & Waterpark (1.8 miles)

Transportation

• Zephyrhills Municipal Airport (ZPH) (2.3 miles)
• Enterprise Rent-A-Car (9.8 miles)

Places of Worship

• New Walk Church (3.6 miles)
• Gospel Assembly Church (7.1 miles)

Theaters

• Cobb Grove 16 Cinemas (9.6 miles)