518 West Fletcher Avenue, Tampa, FL 33612
For more information about senior living options: (844) 490-3973
The staff are compassionate and attentive, with residents and families noting quick responses to any issues. The administration and director of nursing are praised for empathetic, hands-on leadership and good communication. The facility is described as clean, well maintained, and visually appealing. The therapy team is skilled and proactive, helping residents make meaningful progress. Families report their loved ones receiving good care and showing improvement. The facility offers engaging activities and outings that enhance residents' quality of life. Fletcher is described by reviewers as a gem in skilled nursing care, thanks to strong leadership and teamwork.
The facility is described as dirty with strong odors and concerns about sanitation, including bed sores on residents. Staff are portrayed as rude, overworked, and inattentive, with patients waiting hours for help. Management, especially the DON or administrator, is labeled disrespectful and unprofessional, seen as uncaring about residents. There are serious accusations of fraud and misbilling, including changing a resident's insurance without consent for profit. Personal belongings are reportedly lost or discarded, with privacy and HIPAA concerns raised. Food quality is criticized as poor or inedible, and there are issues with meal timing and nutrition management. Family communication is often poor, with little involvement in care planning and delays or blocks on transfers. Safety concerns and neglect are mentioned, including missed medications and inadequate supervision leading to avoidable harm. Paperwork for transfers is described as incomplete or never completed, causing delays in moving residents.This community is best suited for families seeking a rehab-forward environment where leadership is visibly present and engaged, and where daily life can feel orderly and person-centered when staffing is adequate. It can be a good fit for post-acute recovery and short-to-mid term rehab, especially for families who want hands-on administrators and a therapy-focused approach. Those comfortable with active family involvement in care planning and who prioritize a well-maintained facility with engaged therapists may find Fletcher a solid option - provided the day-to-day operations stay well-staffed and communicative.
On the plus side, the most consistently praised aspect is the leadership presence. Administrators and the Director of Nursing are frequently in the halls, answering call lights, passing trays, and engaging with residents and families. That level of accessibility often translates into more responsive care when staff coverage is steady. Therapists and nursing teams receive frequent commendations for their skills and dedication, and several families note meaningful progress and goal attainment for their loved ones. The facility's physical environment also earns favorable comments: a clean, attractive building with an emphasis on active programming, good meals in many cases, and a culture that can feel warm and hopeful when operations run smoothly.
Yet the most jarring thread across reviews is a pattern of serious concerns tied to staffing stability and consistency of care. Numerous accounts describe ongoing under-staffing, long waits for basic assistance, and perceived lapses in patient monitoring. Reports range from meals and hydration gaps to delayed medications and missed communications with families. A number of reviews allege neglect or mismanagement, including troubling claims about medication handling, lost personal items, and HIPAA/privacy tensions. The breadth and intensity of these anecdotes cannot be ignored: for some families, experiences span hospital transfers, falls, and declines in health tied to care gaps. The contrast with the glowing testimonials for other days and other teams is stark.
The key question for families is whether the strong, reform-minded leadership and capable therapy teams can offset the reliability and safety concerns. When administration, DON, and therapy staff are aligned and adequately staffed, this center can deliver tangible rehab gains, clear family communication, and a generally respectful, attentive environment. Positive updates - improved case management, proactive therapy plans, and a team that feels more cohesive - suggest that the facility can function very well under the right leadership tone. However, the same reviews that applaud care quality in good weeks also document episodes when care felt fragmented or rushed, underscoring the fragility of outcomes in a system stretched by turnover and scheduling pressures.
For families weighing this choice, decisive steps matter. Schedule a thorough in-person tour and press for direct conversations with the DON and the administrator about staffing levels, turnover rates, and how care plans are communicated to families. Request recent state survey results and any corrective action plans, then verify how therapy schedules are staffed and monitored. Ask to speak with a current resident or family about day-to-day responsiveness, and insist on concrete, written expectations for case conferences and family involvement. If possible, arrange a short trial period with explicit milestones for pain control, medication administration accuracy, and PT/OT progress, with a clear point of contact for weekly updates.
Ultimately, Fletcher Health and Rehabilitation Center embodies a paradox: moments of excellent, compassionate care seated beside persistent concerns about staffing and management that can profoundly affect safety and consistency. It can be a strong choice for families who can active-partner - visiting often, demanding accountability, and verifying each step of the care plan - while remaining prepared to pivot to an alternative facility if red flags surface. If the goal is reliable, transparent, 24/7 care with unwavering staffing support, that goal may be better served elsewhere; if the aim is a rehab-focused environment lifted by driven leadership and capable therapists, this community can deliver compelling outcomes - so long as daily operations align and stay on track.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tampa International (8 miles away) St. Petersburg-Clearwater International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fletcher Health And Rehabilitation Center in Tampa, FL is a premier assisted living community that offers a wide range of amenities and care services to enhance the well-being and comfort of its residents. The community features a beauty salon where residents can pamper themselves, and cable or satellite TV for entertainment purposes. Community operated transportation is available for residents who need assistance getting around, and a computer center provides access to technology.
The dining room offers restaurant-style dining, with delicious meals prepared and served by the staff. Residents can also enjoy fully furnished accommodations with private bathrooms, as well as move-in coordination to make the transition easier. Outdoor spaces including a garden provide a peaceful setting to relax and enjoy nature.
Housekeeping services are provided to ensure that residents have a clean and tidy living environment. A small library offers books for reading pleasure, and there is also a gaming room for recreational activities. Telephone services are available for communication needs, along with Wi-Fi/high-speed internet access.
Care services provided include 24-hour call system and supervision for round-the-clock support. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Assistance with medication management is also offered, ensuring that residents receive their medications on time.
A mental wellness program is in place to address the emotional well-being of residents. Special dietary restrictions are accommodated including diabetes diets, ensuring that individual nutritional needs are met. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors appointments.
To promote an active lifestyle, Fletcher Health And Rehabilitation Center offers various activities such as fitness programs and planned day trips. Resident-run activities allow individuals to engage with one another and form meaningful connections within the community. Scheduled daily activities keep residents entertained and engaged throughout their stay.
With 2 cafes nearby, residents have easy access to dining options outside of the community if desired. Additionally, there are parks nearby where residents can enjoy outdoor recreational activities. Numerous pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals are also conveniently located in the vicinity.
Overall, Fletcher Health And Rehabilitation Center provides a comprehensive and quality assisted living community for individuals seeking a comfortable and supportive environment in Tampa, FL.
Fletcher Health And Rehabilitation Center is located at 518 West Fletcher Avenue, Tampa, FL 33612 in Hillsborough County, Florida
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