Mariner Health of Tallahassee

Pros

• The caregivers and therapists at Encompass were phenomenal.
• Centre Point Health & Rehab Center is an outstanding facility for recuperating and regaining function.
• The staff at Centre Pointe were warm and welcoming, providing exceptional care and attention to every need.
• Centre Pointe has a wonderful interdisciplinary team.
• Therapy at Centre Pointe was excellent, with therapists who were supportive and encouraging.
• New rooms at Centre Pointe are home-like, comfortable, and clean.
• The facility offers on-site physical therapy and speech therapy, aiding recovery.
• The food at Centre Pointe was good and the service attentive.
• Centre Pointe should be a model for other facilities.
• The staff take pride in keeping the facility clean.

Cons

• The rehab facility was one of the worst they've had to send their husband to.
• The nurses were horrible and abusive.
• The primary care doctor was unresponsive to calls.
• They overdosed the patient's medications.
• It was an awful place.
• All the nurses and CNAs had horrible attitudes.
• A CNA took her to the restroom and never came back, leaving her to walk back to bed.
• The food served was stale and not nutritious.
• There were bugs in the room.
• The staff were thoughtless and unhelpful.

Review

This Tallahassee rehab-focused community is best suited for families prioritizing strong, board-certified rehabilitation as the central path to recovery. When a loved one’s primary goal is to regain mobility and function through intensive physical, occupational, and speech therapy, this setting can deliver tangible progress. The clearest wins come from well-staffed therapy teams, modern equipment, and a care plan that keeps the patient moving toward home. Families comfortable with active advocacy and a hands-on role in care will find value here, especially if the emphasis remains firmly on rehabilitation goals rather than routine daily living.

Those weighing alternatives should consider how much reliability they require from bedside nursing, medication management, and day-to-day operations. Several reviews highlight substantial variance in those areas: responsive, compassionate therapy is repeatedly praised, but nursing care, communication with families, and basic daily logistics can be inconsistent. If a loved one depends on timely pain control, regular hydration, consistent meals, and predictable responses to call bells, this facility, and others in the market, may not meet those expectations without diligent family involvement or a strong onsite advocate.

The upside of this market reality is clear: when the focus is therapy, the pros can outweigh the cons. Across reviews, dedicated therapists push patients to progress, and the therapy facilities themselves are described as well-equipped with extensive programs. Families repeatedly commend the level of engagement from therapists who tailor sessions, track progress, and celebrate incremental gains. Clean, comfortable therapy spaces and private or semi-private rooms at times contribute to a conducive atmosphere for recovery, supporting adherence to rigorous rehab regimens and helping patients feel they are in capable hands during the crucial rehabilitation phase.

Yet the main cons cannot be ignored. Nursing care and administrative responsiveness show troubling inconsistencies, with multiple accounts of delayed assistance, missed medications, and limited staff availability outside peak hours. Food quality and meal planning surface as recurring complaints in some reviews, as do concerns about safety, hygiene, and communication gaps between care teams and families. In several narratives, these gaps translate into anxiety for family members and a sense that, despite excellent therapy, the overall experience could jeopardize safety or impede progress if not actively managed.

For Mariner Health of Tallahassee, this means the decision hinges on balance and preparation. If choosing a rehab-centric option, insist on a transparent, concrete therapy plan with scheduled progress reviews, a stable therapy team, and a clearly defined nursing coverage map. Request regular, proactive communication from a designated case manager, and probe how med-pass routines are handled, how often medications are checked, and what safeguards exist to prevent lapses. Speak to families of current residents about response times, meal quality, and how the facility handles housekeeping and safety concerns. A structured trial period or a clearly stated discharge-to-home plan can also help families assess whether the environment will sustain gains after leaving formal rehab.

In the end, the decision comes down to priorities and risk tolerance. For families whose priority is aggressive rehabilitation and who can tolerate or counterbalance bedside care gaps with vigilant advocacy, this community can be a strong choice. For those who cannot compromise on reliable nursing, consistent medication management, and dependable daily operations, exploring alternatives, such as other Tallahassee rehab centers with consistent bedside care and robust outpatient supports, will be prudent. The path to the best outcome lies in aligning the facility’s strengths in therapy with a clear plan to shore up the areas where consistency and daily living support matter most.

Physicians

• Capital Health Plan (0.1 miles)
• Allergy & Asthma Diagnostic Treatment Center (0.1 miles)
• Webster Surgical Center (0.2 miles)
• TMS Patient Care (0.3 miles)
• Leonard S. Leichus (0.3 miles)
• Southern Vitreoretinal Associates (0.3 miles)
• Tallahassee Orthopedic Clinic Pain Management (0.3 miles)

Restaurants

• McDonald's (0.2 miles)
• Firehouse Subs (0.3 miles)
• CanopyRoad Cafe (0.4 miles)
• Las Brazas Mexican Grill (0.6 miles)
• Hardee's (0.8 miles)
• Jersey Mike's (1.3 miles)
• Chick-Fil-A (1.3 miles)

Hospitals

• Capital Medical Oncology Unit (0.5 miles)
• Tallahassee Medical Center (0.5 miles)
• Tallahassee Community Hospital (0.5 miles)
• DaVita (0.6 miles)
• Apalachee Center (0.8 miles)
• Tallahassee Memorial Hospital Women's Pavillion (1.7 miles)
• District 2 medical examiners office at TMH (1.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Drug Test Resources (1.1 miles)
• WellPack Pharmacy: Compounding & Wellness (1.1 miles)
• Walgreens (1.3 miles)
• Pharmacy Providers Service Corporation (1.7 miles)

Cafes

• Freshroots Kitchen (1.3 miles)