3101 Ginger Drive, Tallahassee, FL 32308
For more information about senior living options: (844) 490-3973
Heritage Healthcare Center at Tallahassee offers private rooms at a competitive monthly rate of $2,640, which is significantly lower than both the county average of $3,968 and the statewide average of $3,699. This pricing structure positions Heritage Healthcare Center as an attractive option for individuals seeking high-quality care without the financial burden often associated with similar facilities in Leon County and throughout Florida. By providing a more affordable alternative while maintaining a commitment to excellent care, Heritage Healthcare Center effectively meets the needs of its residents and their families within the local community.
| Floor plans | Heritage Healthcare Center At Tallahassee | Leon County | Florida |
|---|---|---|---|
| Private | $2,640 | $3,968 | $3,699 |
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The staff are kind and helpful to residents. The nurses entering rooms are chipper and bright. They quickly provide the wound care supplies needed. The haven is a great place for dementia care, with wonderful CNAs. The team goes above and beyond for their residents. The physical therapy staff is caring and effective, with praise for Ms. Meago and Amanda. The facility is clean and well maintained. Abbrelle Swatts has a pleasing personality and makes residents feel valued. The DON, Bobbie Finch, has gone above and beyond to ensure patient and family needs are met. Therapy is fantastic and residents make noticeable progress. Social workers and administrative staff are helpful and supportive to families.
The facility is filthy and stinks of urine, with rooms left unclean. There is chronic under-staffing and overwork among CNAs and nurses, leading to neglected residents. Residents are not given medications or basic care in a timely manner, sometimes for hours. Some staff members are rude, unprofessional, and fail to treat patients with respect. There are serious claims of neglect and harm, including a grandmother who died after a fall. The kitchen and dining services are poorly managed, with utensils missing and meals inconsistently provided. Residents have been left in their own waste for long periods and have developed preventable injuries. The facility ought to be shut down due to safety concerns and ongoing mismanagement. Families report poor communication and that funds or benefits (like Social Security checks) are not handled properly.Heritage Healthcare Center at Tallahassee is best suited for families whose priority is a rehabilitation-focused stay with active therapy and, especially, strong dementia care programming. The facility earns its clearest value from tangible progress in physical therapy and a dementia unit where CNAs and care staff are repeatedly praised for patience and kindness. Families report that therapy teams can help residents regain strength, with several testimonials highlighting standout therapists and meaningful daily activity. The campus also shows visible signs of care in some shifts - clean rooms, engaged activity staff, and leadership that has pushed for programmatic improvements. In short, this is a practical choice for rehab needs and dementia-support that relies on hands-on staff engagement and structured activity.
Those weighing alternatives should be mindful that Heritage is not uniformly reliable across all shifts or all residents. A substantial thread in the reviews describes serious safety and staffing concerns: delayed responses to call bells, unexplained lapses in monitoring, and significant variability in care quality. Several families report neglectful experiences, missed medications, and instances where residents were left uncomfortable or unsupported. The breadth of negative experiences - from housekeeping and dietary gaps to alleged staff harassment and inadequate supervision - creates a pattern that cannot be ignored. For families who require consistently high staffing levels, rigorous oversight, and predictable day-to-day care, alternatives with steadier staffing and stronger follow-through may be more prudent.
The strongest, most repeatable positives center on therapy and direct caregiving. The rehab team, particularly in physical therapy, is frequently described as capable and compassionate, with therapists who push for progress and patients who feel uplifted by encouraging hands-on care. The dementia unit is singled out as being particularly well-suited for residents who need a calmer, structured environment with careful attention from CNAs. When leadership is praised, it is for observable changes toward more resident-centered activities and improved communication with families. These elements can offset some concerns for families seeking visible outcomes in functioning and social engagement.
That said, the main drawbacks remain acute and real for many residents. Understaffing is a recurrent theme, leading to long gaps between call-light activation and actual assistance. Several reviews recount falls, delayed assistance with personal care, and insufficient monitoring that jeopardizes safety. Hygiene and cleanliness can suffer on some shifts, and residents report inadequate nutrition or delays in meals and medications. The most damaging stories involve abrupt or insufficient medical oversight, disjointed discharge planning, and a sense that accountability is uneven across departments. Taken together, these patterns undermine the overall care experience and make risk assessment essential for any family considering admission.
Families should approach visits with a focused checklist and a plan for escalation. Prospective residents or their representatives should observe multiple shifts to gauge responsiveness, request a detailed explanation of staffing ratios for each unit, and speak directly with the director of nursing or admissions to understand how care plans are implemented. Ask about wound care protocols, pain management timelines, and how family communication is handled when changes occur. Review recent survey deficiencies and ask for a specific point of contact who can translate medical decisions into daily routines. In short, demand transparency, proactive communication, and concrete quality indicators before making a commitment.
The verdict is decisively decision-oriented: Heritage offers meaningful rehabilitation and dementia care in an environment that many families find warm and capable when staff are present and engaged. However, the facility also delivers a troubling byproduct of understaffing and inconsistent care that erodes trust and safety. For families whose top criteria include reliable staffing, prompt daily care, and consistently clean conditions, alternatives with steadier oversight should be explored. For those who can tolerate some variability in day-to-day operations in exchange for proven therapy outcomes and a compassionate caregiving culture, Heritage can still be a viable option, provided rigorous family involvement and clear expectations about care plans are set from the outset.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tallahassee Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Healthcare Center at Tallahassee is a premier assisted living community located in Tallahassee, FL. This community offers a wide range of amenities and care services to ensure that residents feel comfortable, safe, and supported.
For convenience and relaxation, the community features a beauty salon where residents can get their hair styled or enjoy spa-like treatments. Residents can stay entertained with access to cable or satellite TV in their private rooms. The community also provides community-operated transportation for outings and appointments.
A computer center is available for residents to stay connected with loved ones or engage in online activities. Delicious meals are served in the dining room in a restaurant-style setting. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
To promote an active lifestyle, the community offers a fitness room where residents can exercise and maintain their physical well-being. There is also a gaming room for those who enjoy socializing and playing games with friends. A small library provides an opportunity for residents to explore their literary interests.
The Heritage Healthcare Center at Tallahassee takes pride in ensuring residents' overall wellness. A wellness center provides various resources and programs to support mental and physical health. Wi-Fi/high-speed internet is available throughout the community so that residents can stay connected digitally.
Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, and special dietary accommodations for diabetes diets or any other restrictions. Transportation arrangements are made both for non-medical purposes like outings as well as medical appointments.
Residents have ample opportunities for engaging activities within the community including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For added convenience, there are two cafes nearby where residents can enjoy coffee or grab a bite to eat. Nature enthusiasts will appreciate having two parks nearby to relax or take walks in serene settings. Access to five pharmacies ensures convenient access to medications, and the community is surrounded by a wide selection of physicians, hospitals, restaurants, and a theater.
Overall, the Heritage Healthcare Center at Tallahassee offers a vibrant and caring community where residents can enjoy independence while receiving the necessary assistance and support to thrive in their daily lives.
Heritage Healthcare Center at Tallahassee offers private rooms at a competitive monthly rate of $2,640, which is significantly lower than both the county average of $3,968 and the statewide average of $3,699. This pricing structure positions Heritage Healthcare Center as an attractive option for individuals seeking high-quality care without the financial burden often associated with similar facilities in Leon County and throughout Florida. By providing a more affordable alternative while maintaining a commitment to excellent care, Heritage Healthcare Center effectively meets the needs of its residents and their families within the local community.
Heritage Healthcare Center At Tallahassee is located at 3101 Ginger Drive, Tallahassee, FL 32308 in Leon County, Florida
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