Information last verified:
3101 Ginger Drive, Tallahassee, FL 32308
For more information about senior living options: (844) 490-3973
Heritage Healthcare Center at Tallahassee offers private rooms at a competitive monthly rate of $2,640, which is significantly lower than both the county average of $3,968 and the statewide average of $3,699. This pricing structure positions Heritage Healthcare Center as an attractive option for individuals seeking high-quality care without the financial burden often associated with similar facilities in Leon County and throughout Florida. By providing a more affordable alternative while maintaining a commitment to excellent care, Heritage Healthcare Center effectively meets the needs of its residents and their families within the local community.
| Floor plans | Heritage Healthcare Center At Tallahassee | Leon County | Florida |
|---|---|---|---|
| Private | $2,640 | $3,968 | $3,699 |
The staff here are kind and helpful. A great team cares for residents. The rehab team is fantastic and always goes the extra mile for their patients. Therapy is fantastic. The facility is clean and well maintained. Abbrelle Swatts has a pleasing personality and makes residents feel like they are still important. The Haven is a great place for loved ones with dementia.
They report that nobody answers the phone, making it impossible to check on a loved one. The reviewer warns not to leave loved ones there. The staff are unprofessional and gossip instead of properly caring for residents. Patients are neglected. The facility is dirty and poorly maintained, with rooms smelling of urine and bodily fluids. There is a severe shortage of nurses and aides, leading to slow or insufficient care. Residents are left naked or in their own waste for extended periods. Some staff are rude and have poor work ethics, with leadership that should be held accountable. The kitchen sometimes lacks utensils and meals are not adequately provided. The facility has been described as dirty enough to warrant calls for shutdown. There are allegations of neglect or negligence that led to a resident’s death. Communication and coordination by administration and social workers are frequently criticized as poor.Heritage Healthcare Center at Tallahassee is best suited for families pursuing short-term rehabilitation where robust access to physical therapy and a structured activity schedule can drive meaningful gains. The rehab-focused environment yields tangible improvements in mobility and independence when staffing supports consistent, attentive care. The facility can feel orderly and capable during the rehabilitation window, with therapists who coordinate closely with nurses and caregivers. That strength, however, does not automatically translate to sustained, reliable care for long-term residents. For families weighing this option, the key reality is that daily oversight and continuity of care matter just as much as therapy excellence, and those elements appear more variable over time. In short, Heritage can deliver solid rehab outcomes for a finite period, but its attractiveness as a long-term home depends on the ability to manage ongoing care gaps and inconsistent day-to-day responsiveness.
Those evaluating Heritage should be explicit about who may want to consider alternatives. The most salient caveat concerns daily caregiving reliability. Multiple accounts describe delayed responses to call bells, inconsistent assistance with routine activities, and even safety incidents that raise questions about 24/7 monitoring. For loved ones who require constant supervision, rapid pain management, timely medication administration, or decisive intervention after a fall, other facilities with steadier staffing and clearer accountability may offer greater peace of mind. Communication quality also varies: some families report excellent coordination with leadership and care teams, while others recount sporadic updates and confusing information flows. If predictable, continuous care is non-negotiable, it is prudent to compare Heritage with peers known for consistently reliable everyday support.
The facility’s tangible strengths do align with meaningful care when present. Therapy programs, physical, occupational, and speech, are frequently praised for skill and dedication, and residents often demonstrate measurable progress after rehab. Several staff members are named positively for their patience and willingness to go the extra mile, and leadership has shown an ability to enact changes, including a director of patient experience and responsive administration. When care plans stay consistent and staff turnover is low, these elements translate into safer, more engaging daily living. In those windows, residents enjoy structured activities, accessible therapy, and a sense that their needs are being heard. The favorable impact of these pros is real, but it remains contingent on maintaining stable staffing and reliable daily execution.
Yet the most persistent pattern in the reviews is the opposite: understaffing, uneven care, and troubling safety concerns. Residents have been described as neglected or left unattended for extended periods, with reports of delays in pain medication, call-light responses, and even essential hygiene needs. Several accounts recount bedsores, residents in waste, and lapses in housekeeping and kitchen operations, painting a picture of systemic stress rather than isolated incidents. Management impressions vary widely: some families praise transparent, responsive leadership, while others describe inconsistent communication, staff attitude problems, and conflicts that undermine trust. Taken together, these experiences suggest a facility that can be competent in specific units or shifts but struggles to deliver consistent, reliable care across all floors and times. That risk dynamic cannot be ignored.
For families making a practical, risk-aware decision, a concrete planning approach is essential. Visit unannounced at different times to observe staffing and responsiveness in real-world conditions. Seek direct conversations with the director of nursing and the administrator about staffing ratios for day and night shifts, as well as the cadence of routine care and safety checks. Clarify discharge planning and post-acute housing support, especially when rehab ends and transition to long-term care is necessary. Review the most recent regulatory findings and the facility’s corrective action plans, then benchmark against comparable Tallahassee facilities with strong rehab reputations and steadier daily care. If Heritage is chosen, establish a clear escalation route, designate a single point of contact, and document concerns with dates and names to ensure timely follow-through. Alternatives offering steadier staffing and more predictable communication will reduce friction and safeguard a loved one’s wellbeing.
In the final calculus, Heritage Healthcare Center at Tallahassee offers genuine rehabilitation value in a setting that can be warm and responsive when the stars align. It can be a solid choice for families who are prepared to supervise closely, advocate consistently, and prioritize access to high-quality therapy within a facility that sometimes delivers strong relational care from dedicated staff. For long-term residents with ongoing, intensive care needs or for families unwilling to navigate recurring gaps in staffing and communication, alternatives with firmer staffing patterns and more uniform daily care are advisable. The institution’s leadership and many frontline caregivers deserve credit where care is compassionate and effective, but the repeated concerns about consistency and safety signal that the facility’s risk profile should guide judicious decision-making. Those who proceed should do so with a proactive, structured oversight plan to ensure that the rehab gains translate into durable, reliable quality of life for a loved one.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tallahassee Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heritage Healthcare Center at Tallahassee is a premier assisted living community located in Tallahassee, FL. This community offers a wide range of amenities and care services to ensure that residents feel comfortable, safe, and supported.
For convenience and relaxation, the community features a beauty salon where residents can get their hair styled or enjoy spa-like treatments. Residents can stay entertained with access to cable or satellite TV in their private rooms. The community also provides community-operated transportation for outings and appointments.
A computer center is available for residents to stay connected with loved ones or engage in online activities. Delicious meals are served in the dining room in a restaurant-style setting. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
To promote an active lifestyle, the community offers a fitness room where residents can exercise and maintain their physical well-being. There is also a gaming room for those who enjoy socializing and playing games with friends. A small library provides an opportunity for residents to explore their literary interests.
The Heritage Healthcare Center at Tallahassee takes pride in ensuring residents' overall wellness. A wellness center provides various resources and programs to support mental and physical health. Wi-Fi/high-speed internet is available throughout the community so that residents can stay connected digitally.
Care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, and special dietary accommodations for diabetes diets or any other restrictions. Transportation arrangements are made both for non-medical purposes like outings as well as medical appointments.
Residents have ample opportunities for engaging activities within the community including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For added convenience, there are two cafes nearby where residents can enjoy coffee or grab a bite to eat. Nature enthusiasts will appreciate having two parks nearby to relax or take walks in serene settings. Access to five pharmacies ensures convenient access to medications, and the community is surrounded by a wide selection of physicians, hospitals, restaurants, and a theater.
Overall, the Heritage Healthcare Center at Tallahassee offers a vibrant and caring community where residents can enjoy independence while receiving the necessary assistance and support to thrive in their daily lives.
Heritage Healthcare Center at Tallahassee offers private rooms at a competitive monthly rate of $2,640, which is significantly lower than both the county average of $3,968 and the statewide average of $3,699. This pricing structure positions Heritage Healthcare Center as an attractive option for individuals seeking high-quality care without the financial burden often associated with similar facilities in Leon County and throughout Florida. By providing a more affordable alternative while maintaining a commitment to excellent care, Heritage Healthcare Center effectively meets the needs of its residents and their families within the local community.
Heritage Healthcare Center At Tallahassee is located at 3101 Ginger Drive, Tallahassee, FL 32308 in Leon County, Florida
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