Seven Hills Health & Rehabilitation Center

Pros

• The regular employees Nicole, Tiara, Will, Darma, Sharisse, and the rehab staff were wonderful.
• The manager at Seven Hills Health and Rehab Center sat down and talked to us, showing kindness and professionalism.
• The staff at Seven Hills Health and Rehab Center are kind and nice to both residents and their families.
• The place smelled clean and the residents are clean at Seven Hills Health and Rehab Center.
• The staff keeps the residents active and engaged in activities at Seven Hills Health and Rehab Center.
• The facility has potential with knowledgeable staff who provide quality care to residents.
• The staff at this nursing home is a plus according to one visitor's perspective.

Cons

• Both of their grandparents were admitted to the facility but experienced poor care and negligence.
• The facility utilizes careless and lazy agency staff.
• One of the aids threw a remote at a resident and no staff addressed the issue.
• There was only one nurse on duty for over 30 patients, resulting in long wait times and a patient passing away with their call light on.
• The admin and staff initially seemed welcoming but quickly became rude and gave dirty looks.
• The night shift CNAs treated one reviewer rudely, ignored their requests, argued, yelled, and lied.
• The reviewer experienced delays in receiving requested items such as ice and had issues with food despite being a diabetic.
• The therapy department did not communicate properly with the reviewer during their short-term rehab stay.
• The facility did not provide adequate care for a weak patient and employees were more interested in socializing than caring for patients.
• Despite complaints about a vomiting patient, no one came to check on them or provide basic medical attention.

Review

The reviews of Seven Hills Health and Rehab Center paint a troubling picture of care that can be characterized as both inconsistent and deeply concerning. Several families have shared harrowing experiences that highlight neglect, poor staffing, and alarming incidents of medical oversight. These narratives reveal a facility struggling to provide adequate support to its residents, fostering fears among those considering the placement of their loved ones.

One particularly distressing account involves two grandparents who were admitted after falls. Initially hopeful about the care they would receive, this family quickly became disillusioned. Despite a few standout staff members?Nicole, Tiara, Will, Darma, Sharisse, and the rehab team?the majority of caregivers seemed negligent or indifferent. One incident reported by the grandson described a caregiver throwing a remote at his grandfather out of frustration. Shortly thereafter, after receiving medication, the grandfather became unresponsive and required emergency medical services for what was suspected to be a medication error. The lack of follow-up or accountability from the administration regarding this serious incident left the family feeling abandoned in their time of need.

Another reviewer echoed similar sentiments about inadequate staffing levels during night shifts. A situation arose where one nurse was responsible for over thirty patients; call lights remained unanswered for hours, leading to tragic outcomes including the death of another resident while their call light was still on. This review highlighted an unsettling atmosphere within the facility: staff were noted to have had seven deaths in just four weeks?a statistic that raises considerable alarm regarding patient safety.

Adding to these accounts is another family?s experience with diabetic care at Seven Hills Health and Rehab Center. A patient recounted being served meals inappropriate for her dietary needs despite repeatedly informing staff about her condition. The lack of communication and negligence resulted in significant health risks?improper food could lead to dangerously high blood sugar levels?and yet her concerns fell on deaf ears both from kitchen staff and nursing personnel alike. This patient's ordeal only compounded feelings of frustration when therapy services also failed to promptly arrive as promised.

In stark contrast to these negative experiences are a handful of positive reviews praising certain aspects of Seven Hills Health and Rehab Center. One visitor noted cleanliness throughout the facility and mentioned kind staff interactions upon their visit. They appreciated that management took time to meet with families and assess whether long-term placement was appropriate for potential residents?a gesture perceived as thoughtful amidst ongoing concerns regarding quality care standards.

However, even amid these commendations lies recognition of unresolved issues at Seven Hills Health and Rehab Center; there have been documented deficiencies such as inadequate hydration for residents and pharmacy service failures related to medication dosing errors not being properly monitored or addressed. Such observations raise questions regarding overall quality control measures within this establishment.

Taken together, these reviews forcefully illustrate why many families advise extreme caution before placing loved ones in this rehabilitation center. While some individuals may have received satisfactory treatment from dedicated employees who genuinely cared about their patients' well-being, systemic problems remain unaddressed within this institution's operational framework that result in incomplete care?it is clear that vulnerability amongst residents may lead them into situations rife with peril rather than comfort during recovery times spent away from home.

Physicians

• Elite Women’s Health (0.1 miles)
• Tallahassee Oral & Maxillofacial Surgery (0.1 miles)
• Barrett R. Tolley, DDS (0.1 miles)
• Tallahassee Orthopedic Clinic (0.1 miles)
• Toc (0.1 miles)
• TMH Genetics Clinic (0.2 miles)
• Dr Corpuz (0.2 miles)

Hospitals

• Tallahassee Community Hospital (0.4 miles)
• Capital Medical Oncology Unit (0.4 miles)
• Tallahassee Medical Center (0.4 miles)
• DaVita (0.8 miles)
• Apalachee Center (1.2 miles)
• Tallahassee Memorial Hospital Women's Pavillion (2.4 miles)

Restaurants

• Las Brazas Mexican Grill (0.4 miles)
• Hardee's (0.6 miles)
• Firehouse Subs (0.6 miles)
• McDonald's (0.6 miles)
• CanopyRoad Cafe (0.8 miles)
• Moe's Southwest Grill (0.9 miles)
• Jersey Mike's (1 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• WellPack Pharmacy: Compounding & Wellness (0.9 miles)
• Walgreens (1.1 miles)
• Drug Test Resources (1.5 miles)
• Pharmacy Providers Service Corporation (2.1 miles)

Theaters

• CMX Cinemas Fallschase (1.2 miles)

Cafes

• Freshroots Kitchen (1.4 miles)
• Lucky Goat Coffee (2 miles)

Parks

• Tom Brown Park Playground (2.1 miles)
• Tom Brown Park Dog Park (2.4 miles)