Shore Acres Care Center

4500 Indianapolis Street Ne, Saint Petersburg, FL 33703

For more information about senior living options: (844) 490-3973

3.3 from 39 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
3
1 stars
13

Skilled Nursing Facility

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    Overall Review of Shore Acres Care Center

    Pros

    • pro Shore Acres is an amazing facility.
    • pro The director of nursing is very accommodating and does everything she can for staff and patients.
    • pro The nursing staff has been there for years and treats all residents like family.
    • pro The administrator is hands-on and genuinely cares for every patient and their family.
    • pro The physical therapy director is highly accessible to families, and the activities director is creative and consistently has fun planned.
    • pro The rehab and nursing teams work together to promote independence in self-care and mobility.
    • pro The staff is professional, organized, friendly, and caring.
    • pro Shore Acres is a great facility with a family-oriented management team that truly cares about residents.
    • pro The outdoor areas at Shore Acres are wonderful for families.

    Cons

    • pro The facility is dirty and disgusting, with tiny rooms and a strong odor.
    • pro It is chaotic and chronically short-staffed, with CNAs overworked and undermotivated.
    • pro Nurses are rude, lie about care, and do not answer calls for updates.
    • pro There are roach infestations and overall unsanitary conditions.
    • pro There are allegations of fraud, falsified medical records, and abuse of the Baker Act.
    • pro Administration is accused of stealing patients' belongings.
    • pro Residents are kept in unsafe conditions to pressure them into leaving, including alleged medication manipulation.

    Review

    The accounts begin with a jagged memory from a chaotic moment during Hurricane Milton. A resident describes being evacuated to a location behind St Anthony's, where a male nurse allegedly bullied them so badly that violence felt like the only option. The narrator speaks of a near-escape to avoid serious trouble or a felony, highlighting a tense atmosphere where fear and anger intertwined with the storm's chaos. The situation is presented as a warning about how quickly people can be pushed toward the edge when authority figures mistreat them, especially in a disaster setting where emotions run high and supervision can feel scarce.

    Beyond that nightmarish episode, the overall impression of the facility in question is one of disorder and neglect in many corners. One reviewer paints a vivid picture: "This place is a mess! Trash everywhere, parking lot full of plastic bottles, bags and food containers that are being blown across the street." This observer links cleanliness with community attitude, arguing that the state of the environment reflects how the facility is run and how it treats neighbors and visitors. The apparent lack of response from management when concerns were raised adds to a sense of disengagement and a recommendation to steer clear.

    A second thread in the reviews details chronic staffing issues and operational strain. The descriptions here are blunt: "Chaotic, chronically short-staffed, CNAs overworked and undermotivated, kitchen underfunded. RNs run ragged, PT and OT do their best." The critique expands to equipment and infrastructure needs - pest control, updated beds, functioning telephone systems, better internal communication - and it casts ownership in a negative light, calling corporate ownership "venal and short-sighted." The sentiment is that a facility cannot deliver solid care when its backbone - its staff and systems - are stretched to the breaking point.

    There are very personal stories of care that feel incongruent with other reviews. One family member notes excellent physical therapy but poor nursing care and communication, complaining that updates were hard to obtain and that the facility's understaffing translated into people who "don't seem to care." Another mother recounts a terrifying experience with her own loved one: wander risk without proper fall prevention, unsanitary conditions, and frustration with being unable to monitor care from out of state. In contrast to these fears, other reviewers praise rehab departments, nursing staff, and management when they feel the care is attentive, compassionate, and well organized. The spectrum ranges from troubling neglect to heartening dedication.

    The most alarming claims come from several reviewers who use extremely stark language to describe what they allege happens behind the scenes. These accounts accuse the facility and its leadership of fraud, records falsification, and abuse: unethical doctors, Baker Act misuse to strip Medicare patients of their rights, theft of possessions, and intentional conditions designed to push patients toward leaving. Language about roach infestations, lack of privacy, and the absence of basic wifi or modern tools, alongside charges of negligence and cruelty, create a portrait of a site that some see as dangerous or even dangerous to the vulnerable. Some critics claim there have been multiple investigations and systemic failures tied to ownership and financial incentives. The tone here is uncompromising: a call for accountability, and in some cases, condemnation.

    Yet amid the darker narratives, there are equally compelling positive testimonies that speak to a different reality for other residents and families. Several reviewers describe Shore Acres as a place with compassionate, patient staff and a family-like atmosphere. They celebrate long-tenured nursing staff, hands-on administrators, and a director of nursing who actively supports both staff and residents. The outdoor spaces, a lively schedule of activities, and a rehab program that helps people regain independence receive sustained praise. Personal tributes - stories about a great-grandmother who found comfort in the staff's care, or a longtime loved one who enjoyed joking with caregivers - emphasize consistent warmth, attention to detail, and a sense of trust built over time.

    That duality - praises of compassionate care and criticisms of neglect and mismanagement - leads to a nuanced, if unsettled, overall impression. Some reviewers warn prospective families to do extensive due diligence: visit the facility, talk to current residents and staff, verify the latest CMS findings, and be prepared to push for timely communication and strong oversight. Others insist that the facility can be a strong, family-oriented place with dedicated caregivers and meaningful rehabilitation opportunities when the right leadership and staffing levels are in place. The common thread is that experiences vary widely, with strong positive and strong negative voices both asserting what they experienced firsthand.

    Taken together, the collection of reviews reveals a facility that evokes intense, opposite reactions. For some, it is a place of care, community, and practical rehabilitation where staff remember residents by name and go the extra mile to create a supportive environment. For others, it is a cautionary tale of chaos, understaffing, and systemic failures - an environment where patients and their families feel unsafe, unheard, and vulnerable to neglect. The narratives intersect around core themes: the impact of staffing levels on everyday care, the importance of responsive leadership and transparent communication, and the enduring question of how to balance compassion with accountability in a high-stress setting. For anyone evaluating care here, the messages converge into a single reminder: do thorough, multi-angle checks, listen to a wide range of voices, and prepare to advocate consistently for the needs and safety of loved ones.

    Features

    Housing

    • 109 resident community capacity 109 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • St. Petersburg-Clearwater International (9 miles away) St. Petersburg-Clearwater International (9 miles away)
    • Tampa International (12 miles away) Tampa International (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Shore Acres Care Center in Saint Petersburg, FL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting atmosphere, with fully furnished apartments that include private bathrooms and kitchenettes.

    Residents can enjoy a variety of amenities, including access to a beauty salon, a computer center, a gaming room, and a small library. There is also a fitness room and a wellness center for residents to stay active and healthy. Additionally, there are outdoor spaces where residents can relax and enjoy the beautiful surroundings.

    The dining experience at Shore Acres Care Center is restaurant-style, with delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents receive proper nutrition.

    Care services at Shore Acres include 24-hour call system and supervision for peace of mind. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive the correct medications at the appropriate times. A mental wellness program is available to support the emotional well-being of residents.

    Transportation arrangement services are offered for non-medical needs as well as transportation to doctors' appointments. Move-in coordination services are provided to make the transition into the community as smooth as possible.

    Shore Acres Care Center is conveniently located near various amenities in the area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for easy access to necessary resources.

    Overall, Shore Acres Care Center provides an inclusive and supportive environment where residents can enjoy their retirement years while receiving personalized care and enjoying numerous amenities within reach.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (2.3 miles)
    • Winn-Dixie (2.8 miles)
    • Walgreens (2.8 miles)
    • Winn-Dixie (3.1 miles)
    • CVS Pharmacy (3.1 miles)

    Restaurants

    • Chick-Fil-A (2.2 miles)
    • Hooters (2.2 miles)
    • El Cap Restaurant (2.3 miles)
    • Grand Hacienda (3 miles)
    • Tijuana Flats (3.1 miles)
    • Doc Ford's Rum Bar & Grille (3.2 miles)
    • Noble Crust (3.3 miles)

    Physicians

    • All Florida Orthopaedic Associates (2.2 miles)
    • Ear, Nose and Throat Associates (2.6 miles)
    • Updegraff Laser Vision (3.3 miles)
    • Northeast Family Practice (3.6 miles)
    • Allergy/Immunology (3.7 miles)
    • Suncoast Medical Clinic (3.8 miles)
    • Bay Area Heart Center (3.8 miles)

    Parks

    • North Shore Park (2.6 miles)
    • Fossil Park (2.7 miles)
    • Vinoy Park St Petersburg (2.8 miles)
    • Crescent Lake Park (2.8 miles)
    • St Pete Pier Playground (3.1 miles)
    • Roser Park (4.3 miles)
    • Freedom Lake Park (6.8 miles)

    Cafes

    • Panera Bread (2.8 miles)
    • Starbucks (3.1 miles)
    • Kahwa Coffee (3.2 miles)
    • Mazzaro's Italian Market (4.6 miles)
    • Bula Kafe (4.7 miles)
    • Kristina's Cafe (4.8 miles)
    • Bandit Coffee Co. (5 miles)

    Places of Worship

    • Allendale United Methodist Church (3 miles)
    • Christ The Cornerstone (6.6 miles)

    Theaters

    • AMC Sundial 12 (3.4 miles)
    • Regal Park Place & RPX (5.3 miles)

    Hospitals

    • St Anthony's Hospital (3.8 miles)
    • All Children's Hospital (4.1 miles)
    • Bayfront Health St. Petersburg (4.2 miles)
    • All Children's Obgyn Specialists (7.5 miles)

    Transportation

    • Macdill Air Force Base (MCF) (6.3 miles)

    Frequently Asked Questions

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