Palm Garden of Port St. Lucie

Pros

• The staff at Palm Garden treats residents like family, showing kindness and compassion in their care.
• The facility is clean and well-maintained, providing a pleasant environment for residents and visitors.
• The physical therapy team works diligently to improve the mobility of residents facing various rehab challenges.
• Residents have access to diverse and stimulating activities that enhance their overall experience.
• The dietician takes the time to help families select appropriate meals for their loved ones, demonstrating attentiveness to individual needs.
• Palm Garden has established a calm and peaceful atmosphere, with lovely grounds that are close to a nature park.
• Overall, the care provided at Palm Garden is highly regarded by families, contributing positively to residents' well-being and independence.

Cons

• The phone number provided to contact the resident did not work, making communication difficult for family members.
• Updates about residents were only provided when family members initiated contact, leading to a lack of proactive communication.
• Family members felt that their loved ones were dropped off and abandoned due to limited contact during COVID restrictions.
• There is a perception that the facility could improve its communication strategy using modern technology instead of relying solely on phone calls.
• While care was good, there was frustration with the lack of regular updates from the staff regarding residents' well-being.

Review

The reviews of Palm Garden highlight a facility that has prioritized the well-being and care of its residents, particularly during the challenges posed by the COVID-19 pandemic. The staff, including directors and healthcare professionals, are frequently commended for their attentiveness and dedication. However, the experience has not been without its difficulties, especially in regard to communication with family members. One reviewer expressed frustration at being unable to easily reach their mother due to issues with phone access, specifically citing that the number provided for direct calls into resident rooms did not work as intended. Although the staff indicated they had rectified this problem, it persisted, leading to feelings of disconnect between families and their loved ones during a critical time.

Despite these communication hurdles, the overall care received by residents at Palm Garden was characterized as commendable. The reviewer noted that while regular updates from staff did not come unsolicited, they were available if family members took the initiative to call inquiring about their loved one’s progress. Though understanding that staff may be busy attending to numerous residents' needs, there was a suggestion that a more proactive approach—perhaps through scheduled weekly updates or modern communication methods—could enhance family connections. This lack of consistent communication made some family members feel as though they had "dropped off" their loved ones rather than placing them in a nurturing environment.

On a positive note, there were significant acknowledgments regarding specific aspects of care. The dietician at Palm Garden received particular praise for actively engaging with families about meal planning for residents. This level of attention illustrates how individual dietary needs are considered and catered to within the facility's operations. Furthermore, one reviewer remarked on the cleanliness and maintenance of the premises; noting how safety measures related to COVID—such as installing appropriate distancing tables—were effectively implemented throughout common areas.

The integrity and kindness shown by Palm Garden's staff emerged prominently in both reviews. Residents are treated with dignity and respect; caregivers act more like family members than workers fulfilling duties. It is clear that compassion drives interactions between employees and those in their care—the physical therapy team is recognized for pushing residents towards improved mobility while fostering an encouraging atmosphere for rehabilitation.

In addition to personalized medical care, inhabitants enjoy diverse activities designed to stimulate engagement and promote socialization among residents. Whether participating in outdoor excursions or simply enjoying leisure activities like game-playing or movie nights accompanied by popcorn, there's an emphasis on creating joyful experiences within the community setting at Palm Garden. This robust schedule allows residents to forge connections with one another while also engaging meaningfully with trained professionals who truly listen to their needs.

Finally, many individuals spoke positively about the peaceful surroundings offered by Palm Garden due partly to its proximity to nature parks which provide opportunities for tranquil strolls outside—a refreshing break from indoor routines emphasizing connection with nature where possible. Overall impressions reflect gratitude towards a place that instills trust through its combination of excellent caregiving practices alongside community-building efforts—all contributing factors towards making the journey smoother during such unpredictable times like those experienced during an ongoing global pandemic. Residents feel valued at Palm Garden—a sentiment echoed by family members who witness firsthand how thoroughly dedicated each member of staff is committed toward ensuring quality lives lived amongst shared joys within this vibrant living space infused with warmth and support.

This part of Port St. Lucie, Florida is a convenient and bustling area with a variety of amenities within close proximity. There are several physicians and pharmacies nearby, making healthcare easily accessible. Additionally, hospitals and a surgical center are also within a short distance for any medical emergencies. Residents can enjoy dining options such as Taco Bell, Denny's, Pizza Hut, Applebee's, Burger King, and McDonald's all within a few miles. For recreation, there are parks like Lyngate Park and the Savannas Preserve State Park nearby for outdoor activities. Transportation services like Budget Rent A Car are available for convenience. Overall, this area offers a mix of healthcare facilities, dining options, recreational spaces, and transportation services that could be appealing to seniors looking for a well-rounded community to live in.

Physicians

• Florida Community Health Centers (0.4 miles)
• Gastroenterology Specialist of The Treasure Coast (0.5 miles)
• Ngo Benjamin MD Ngo, Benjamin MD (0.5 miles)
• Martin Family Care (0.5 miles)
• Treasure Coast Family Care (0.5 miles)
• Florida Orthopaedic Specialists (0.6 miles)
• Martin Memorial Medical Center (0.6 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• ReMed Pharmacy (0.6 miles)
• St Lucie Pharmacy (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Health Mart Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)

Hospitals

• Surgical Center of Treasure Coast (0.6 miles)
• HealthSouth Corporation (0.6 miles)
• Louran Builders (4 miles)
• Martin Memorial Health Systems (5.5 miles)

Restaurants

• Taco Bell (0.6 miles)
• Side Door Brewing Company (0.9 miles)
• Denny's (1.4 miles)
• Pizza Hut (1.7 miles)
• Applebee's (1.8 miles)
• Burger King (2.3 miles)
• McDonald's (2.3 miles)

Parks

• Lyngate Park (1.1 miles)
• Savannas Preserve State Park (1.5 miles)
• Charles E. Ray Park (5.5 miles)

Transportation

• Budget Rent A Car (1.3 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4.6 miles)
• The Googan Coffee Shop (5.2 miles)

Theaters

• Regal Treasure Coast Mall (4.2 miles)