Rosewood Healthcare And Rehabilitation Center in Pensacola, FL
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3107 North H Street, Pensacola, FL 32501
For more information about senior living options: (844) 490-3973
The staff were very friendly and helpful. There was security in place for entering and exiting. Checking in by kiosk was convenient. The care team provided excellent patient care. The staff treated her with great care and compassion. The front desk and reception staff were patient and professional. The facility was well maintained and smelled wonderful. The staff were attentive, caring, and courteous to residents and visitors. The nurses and aides provided loving care for the mother. The staff communicated well about the patient's condition and care. Rosewood is highly regarded by families for the level of care and support. The facility and staff created a positive environment during visits.
The facility was filthy with dirty floors, a strong urine odor, and cramped, jail-like rooms. The staff were rude and unprofessional, and the place seemed more focused on money than on patient care. It felt like a prison for the elderly and a place to house the homeless, with little rehabilitation offered. The building was outdated and severely understaffed, with workers often in a hurry and unavailable. There were water bugs, cockroaches, and a pervasive smell of feces and urine throughout, with residents not being kept clean. The brochure and website did not reflect reality; some staff were condescending and basic care expectations were unmet. Residents were neglected at times, with delayed showers, late or withheld medications, and even being left in feces. A violent incident occurred with fights between patients and staff in the hall, signaling an unsafe environment.Rosewood Healthcare and Rehabilitation Center in Pensacola is best suited for families that prioritize genuine warmth and hands-on, day-to-day care, especially when a loved one needs rehabilitation or hospice-style support and values strong, personal attention from the caregiving team. The facility earns credibility from stories of compassionate nurses, aides, and therapists who actively engage residents, explain processes, and foster a sense of security during recovery or end-of-life care. For families who want meaningful daily interactions, predictable routines, and a staff that can be counted on to listen, Rosewood can feel like a lifeline. It is not the blueprint for a pristine, boutique hospital atmosphere, but it delivers consistent human connection that many families appreciate during fragile moments.
Those weighing alternatives should note several red flags that recur in reviews. Cleanliness and odor concerns surface repeatedly, with some accounts describing rooms, floors, and common areas that feel neglected or prison-like. Pest issues, and the sense that upkeep lags behind the needs of residents, recur in a troubling way. Administrative reliability and responsiveness also appear inconsistent: missed calls, slow financial clarifications, and complaints about meeting coordination suggest that logistical reliability may vary by shift or department. For families who demand spotless surroundings, transparent operations, and highly responsive front-office service, these patterns warrant exploring other options first.
The strongest, most durable advantages at Rosewood lie in the care teams themselves. On many days, residents are described as treated with love, respect, and attentiveness by nurses, aides, and therapists who take time to explain plans, celebrate small wins, and coordinate rehabilitation with families. Short-term rehab outcomes in particular receive praise when therapy teams are available and proactive, with examples of PT, OT, and speech therapy helping residents progress. Hospice-support narratives also stand out, highlighting compassionate bedside presence and meticulous attention to the little details that ease the dying process. In these moments, the staff's commitment can outweigh frustrations with other realities of the building.
Yet the flip side is substantive enough to temper overall enthusiasm. When cleanliness and odors are emphasized, they cannot be dismissed as minor inconveniences. In worst-case stories, residents were left waiting for basic needs, subjected to unsafe conditions, or faced questionable medical oversight. Several reviews describe rooms crowded with multiple residents, limited shower access, and inconsistent attention to medical orders or comfort measures. These experiences are not isolated anecdotes but recurring themes that raise legitimate concerns about safety, dignity, and the reliability of medical oversight. The contrast between heartfelt caregiving and operational gaps is stark and consequential.
From a practical decision standpoint, several actionable steps can sharpen the fit assessment. Prospective families should request a current tour focused specifically on cleanliness, housekeeping responsiveness, and infection-control practices; observe patient rooms, shared spaces, and the condition of equipment. Inquire about staff-to-resident ratios across shifts, and seek data on pain management, wound care, and timely administration of medications. Clarify billing procedures, refund timelines, and Medicaid-related processes, preferably with a dedicated social worker or billing liaison. Finally, engage directly with the rehabilitation team to review a resident's typical daily schedule, therapy intensity, and the plan for discharge or transition back home.
In the end, Rosewood presents a nuanced value proposition. For families where warmth, consistent interpersonal care, and tangible rehab progress are the top priorities, the facility can be a strong choice - provided cleanliness, safety, and administrative reliability align with expectations. For households unwilling to compromise on a spotless environment, transparent operations, and unambiguous communication, more consistently well-run options may be warranted. A decisive approach involves verifying current staffing levels, touring with a critical eye toward hygiene and safety practices, and confirming that the care philosophy matches the resident's goals. When these elements are in place, Rosewood's compassionate staff and rehabilitative strengths can make a meaningful difference; when they are not, the downsides are too weighty to overlook.
155 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rosewood Healthcare And Rehabilitation Center in Pensacola, FL is a vibrant and thriving assisted living community that strives to provide exceptional care and support for seniors. Our state-of-the-art facility offers a wide range of amenities designed to enhance the quality of life for our residents.
For those who enjoy looking their best, our beauty salon is available for all your grooming needs. Residents can also relax and unwind while watching their favorite shows with access to cable or satellite TV. Our community operated transportation service ensures that residents can easily get around town for shopping or other errands.
We understand the importance of staying connected in today's digital age, so we offer a fully equipped computer center and Wi-Fi/high-speed internet throughout the facility. In addition, our fitness room and wellness center provide opportunities for residents to maintain their physical health.
Mealtimes are a highlight at Rosewood Healthcare And Rehabilitation Center. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled culinary team. We also cater to special dietary restrictions and diabetes diets to ensure that each resident's nutritional needs are met.
Engaging activities are an essential part of our community, which is why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. We believe in promoting mental wellness among our residents through our dedicated mental wellness program.
With 24-hour call systems and supervision, assistance with daily living activities such as bathing and dressing is always available. Medication management services help residents stay on track with their prescribed medications. Transportation arrangements for non-medical purposes as well as doctor's appointments are taken care of by our dedicated staff.
Surrounding the facility, there is ample outdoor space including a garden where residents can enjoy fresh air and beautiful surroundings. Housekeeping services ensure that common areas and private bathrooms are kept clean at all times. For those who love reading, we have a small library stocked with various books.
At Rosewood Healthcare And Rehabilitation Center, we prioritize the well-being and comfort of our residents. With nearby amenities such as cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, everything is within reach for the convenience and peace of mind of our residents and their families.
Rosewood Healthcare And Rehabilitation Center is located at 3107 North H Street, Pensacola, FL 32501 in Escambia County, Florida
Rosewood Healthcare And Rehabilitation Center on seniors.fyi includes 13 photos including images showing dining, wheelchair, healthcare, landscaping, nursing home, caregiver, interior, decor, and more.
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Interior
Decor
Dining
Landscaping
Kitchen
Outdoor
Hallway
Exercise Equipment
Healthcare
Wheelchair
Aquarium
