Rosewood Healthcare And Rehabilitation Center

Pros

• The staff at Rosewood Healthcare is very attentive and provides outstanding care to residents.
• The physical therapy department at Rosewood did a great job in helping a patient recover.
• The staff members at Rosewood were polite, helpful, and genuinely cared about the well-being of the residents.
• Many residents have been at Rosewood for over 10 years, which speaks volumes about the quality of healthcare provided.
• The staff at Rosewood Manor are friendly, helpful, and provide good care for the residents.

Cons

• The facility is soooo outdated and filthy.
• The staff members were not helpful.
• The doors and drawers looked like a bear had attacked them.
• There was garbage in the drawers, roach and rat feces along the wall, and mildew in the shared bathroom.
• Patient was placed in bed with his jacket still on, and it was difficult to find a staff member.
• Loud music blaring from rooms and not welcoming surroundings at all.
• My mom had a dirty diaper on, and her nurse made her sit in her own feces.
• They have been giving her cold food.
• Rosewood refuses to respond to attempts for reimbursement for overpayment.
• The entire experience at Rosewood was depressing and they ignored most of the residents.

Review

Rosewood Healthcare Facility has received mixed reviews from visitors and family members of residents. One individual had a particularly negative experience, expressing shock and disappointment upon arrival. They described witnessing a fight between a patient and staff member, and found the facility to be filthy and outdated. The doors and drawers were damaged, there was garbage in the drawers, roach and rat feces on the walls, and mildew in the shared bathroom. The individual felt that the website's portrayal of the facility was misleading, calling it a true disgrace to veterans. They expressed their intention to find an immediate transfer for their loved one.

Another reviewer mentioned their mother's experience with negligence from a nurse who allowed her to sit in her own feces. The reviewer stated that their mother threw the dirty diaper on the floor in frustration but claimed that medication distribution was delayed until all trays were passed out, resulting in cold food being given to their mother.

However, not all reviews were negative. One person shared that their aunt received good care from individual caregivers at Rosewood but had been struggling for a year to communicate with the facility regarding reimbursement for overpayment after Medicaid approval. Despite attempts to discuss the issue with representatives, they received no response.

Two positive reviews spoke highly of Rosewood Healthcare Facility. One individual praised the staff for providing excellent care during their brother's 7 1/2 week stay. They expressed gratitude towards all staff members, from custodians to directors, for their attentiveness and support during his recovery process through physical therapy (PT), occupational therapy (OT), speech therapy, and life enrichment programs.

Another reviewer described being pleased with their month-long stay at Rosewood while recovering from illness. They mentioned experiencing extreme weakness in their arms and legs but commended the physical therapy department for helping them regain mobility despite initially resisting it. Although they found the food to be average, they appreciated that alternatives were available if needed.

On a contrasting note, one person had a horrifying experience with their father at Rosewood. They claimed there were rat and roach traps under the beds and that the other residents in the room sat in urine for hours. Their father's food was repeatedly left on a tray out of reach, leading to severe dehydration and kidney failure within five days of arrival. The individual asserted that the hospital deemed Rosewood as needing closure and advised against entrusting loved ones to the facility.

Other reviews highlighted both positive and negative aspects of Rosewood. One person appreciated the attentive staff, good food, and helpfulness of everyone at the facility, despite its outdated appearance. Another acknowledged the cleanliness and friendly staff but found the facility dreary. Additionally, one reviewer noted a strong odor of urine in certain areas of the facility and observed that some residents seemed neglected while others received more attention.

In conclusion, Rosewood Healthcare Facility has garnered mixed reviews from visitors and family members. While some praised aspects such as care from individual caregivers or specific departments like PT or OT, others expressed disappointment over cleanliness issues, negligence by staff members, lack of communication regarding reimbursement, and an overall dreary atmosphere.

Physicians

• Escambia County Health Department (0.1 miles)
• Dr virtusio (0.5 miles)
• Dr Hennigan (0.9 miles)
• Patrick Francis Reilly (0.9 miles)
• Reilly Jr, Patrick Dr - Gastroenterology Associates of Pensacola PA (0.9 miles)
• Gastroenterology Associates Baptist Division (0.9 miles)
• Pace Boulevard Family Practice (1.2 miles)

Restaurants

• Wendy's (0.3 miles)
• Whataburger (0.4 miles)
• McDonald's (0.5 miles)
• Saigon Oriental Market & Deli (1.8 miles)
• McDonald's (2.1 miles)
• Checkers (2.2 miles)
• Whataburger (2.3 miles)

Hospitals

• Baptist Emergency Trauma Center (1 miles)
• Childrens Hospital Medical Center (1 miles)
• Baptist Health Care Lab (1.4 miles)
• Pet/Ct Imaging Center of Northwest Florida (2.5 miles)
• Sacred Heart Hospital Icu, Pensacola, Florida (2.5 miles)
• Sacred Heart Adult Intensive Care (2.5 miles)
• Scared Heart Surgery Waiting Room 3rd Floor (2.5 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Drug Shop (1.7 miles)
• Walgreens (2 miles)
• Winn-Dixie (2.3 miles)
• Walgreens (2.7 miles)

Places of Worship

• Gateway Church of Christ (1.8 miles)
• Cathedral of the Sacred Heart (1.9 miles)

Theaters

• 4180 Amc Bayou 15 (2.2 miles)

Cafes

• Starbucks (2.3 miles)
• Fosko Coffee Barre (2.4 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)