1717 West Avery Street, Pensacola, FL 32501
For more information about senior living options: (844) 490-3973
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Arabella CARE HOME is praised for being very helpful to the sister and for a respite care process that is easy and smoothly run, with thanks to Miss Danielle and the staff. Park Place's staff, including Ms. Lolita, the nursing staff, and the social worker, are described as caring, loving, and helpful. The therapy department at Park Place Rehabilitation Center is described as excellent and going above and beyond to ensure the best therapy. Therapy at Park Place is described as enjoyable and engaging, with patients looking forward to sessions. Park Place is described as the best in a time of need.
The facility is horrible; residents are left to soak in their own urine and feces. The staff do not care for residents, especially those who are blind or not fully able to advocate for themselves. Things seem to get stolen often; residents' belongings disappear. Residents are left with bed sores because the facility won't provide a pressure-relief bed when needed. The director barred a family member after reporting neglect. The nursing staff are rude to delivery personnel. The administrative staff are rude and dishonest and do not tell the truth; residents are overmedicated. The facility should be shut down due to deliberate neglect of patients who complain. Personal belongings were not recovered; items were missing after the stay. There is stonewalling and double-speak from administrators; communications are poor.Across a cluster of senior care facilities around Pensacola, Florida, a wide range of experiences is reflected in the reviews. Taken together, they paint a portrait of both gratitude and grave concern, with some residents and families praising certain staff members and services while others warn that neglect, mismanagement, and poor communication have caused real harm. The stories touch on respite stays, rehabilitation, daily nursing care, and the troubling aftermath of serious health events.
Several reviewers highlight positive, heartfelt experiences at Arabella CARE HOME and at Park Place's rehabilitation services. One family member expresses deep appreciation for Arabella CARE HOME, praising how helpful the staff are to a sister in care and noting that the respite process is easy and runs smoothly. They specifically thank Miss Danielle and the rest of the Arabella CARE HOME team for their support. In a different vein, a separate account commends the Park Place staff - naming Ms. Lolita, a nurse practitioner; the nursing staff; and a social worker - for their daily care of a mother, with the broader message that everyone at Park Place is caring, loving, and helpful, and that the family feels God's blessing on their efforts. A third note lauds the rehabilitation therapy department at Park Place for going above and beyond to ensure the best therapy, describing the environment as supportive and enjoyable for therapy sessions.
By contrast, other reviews present a troubling, ongoing critique of Park Place, sometimes with explosive language that underscores fear and disillusionment. One reviewer, Lori Barker, identifies herself as the medical representative for her mother and claims she was barred from the center's building when attempting to document what she described as neglect. The warning is blunt: if you have a loved one at Park Place, visit them often, and believe them when they report problems. Separate feedback describes nursing staff as rude to delivery personnel, implying a broader pattern of unreceptive behavior toward those trying to provide care and support. Several posts escalate into strong condemnations, with one asserting outright that the facility should be shut down, alleging deliberate neglect of patients who complain or whose families ask questions. The charges extend to claims of overmedication and dangerous lapses in patient care, including an incident of lilitum poisoning that required dialysis, which is presented as a life-threatening consequence of substandard care.
A number of reviews amplify concerns about administrative and financial handling at Park Place. Families recount experiences of stonewalling, avoidance of contact, and inconsistent statements from leadership. In one extended account, a mother's personal belongings - her license and an heirloom wedding band - are described as missing after arrival and throughout the stay; multiple staff allegedly confirmed possession of these items at arrival, yet they were not recovered. The reviewer also details difficulties recovering other belongings, a lack of timely communication with the family and funeral directors, and changes in statements about procedures. The narrative repeatedly urges readers to do their homework before choosing Park Place, particularly in relation to personal items, finances, and the reliability of admin staff.
The most intense portions of the criticism center on care outcomes and the emotional toll on families when a loved one's health deteriorates under a facility's watch. One reviewer's mother reportedly contracted COVID while in facility care, was hospitalized, and died shortly thereafter, with ongoing frustrations about how the facility handled communication and posthumous matters - such as the return or payment of funeral costs and the status of personal items. The reviewer casts doubt on the facility's ability to protect vulnerable residents, recounting not only the medical crisis but also the administrative confusion that followed, including a lack of responsiveness to the funeral home and other parties involved. This set of experiences culminates in a stark warning against relying on the center for compassionate care or dependable administration.
Despite the breadth of praise, the overall tone in many of these accounts is cautionary. Several reviewers emphasize the necessity of direct, frequent contact with loved ones who are in these facilities and encourage prospective families to verify care quality, safety, and ethical practices on their own. The mixture of glowing staff commendations and grave accusations creates a complex picture: there are individuals and teams within these facilities who are genuinely appreciated and effective, yet serious concerns about neglect, mismanagement, and the handling of personal belongings and finances repeatedly surface. For anyone considering placement, the takeaway is to conduct thorough, hands-on visits, seek detailed explanations about care plans and medications, and closely monitor both medical and administrative communications to ensure that a loved one's safety, dignity, and rights are protected.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pensacola Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rehabilitation Center At Park Place in Pensacola, FL is a vibrant assisted living community that offers a range of amenities and care services to ensure the comfort and wellbeing of its residents.
The community boasts a variety of amenities designed to enhance the quality of life for residents. There is a beauty salon on-site, ensuring that residents can always look and feel their best. Cable or satellite TV is available in each room, providing entertainment options for relaxation. Community operated transportation makes it easy for residents to explore the surrounding area and run errands. A computer center is available for residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences, where delicious meals are served by friendly staff. Additionally, there is a fitness room and outdoor space for staying active and enjoying the outdoors. Residents can also enjoy gaming in the gaming room, reading in the small library, and socializing in the garden.
For care services, the community provides 24-hour call system and supervision to ensure round-the-clock support and assistance for all residents. The dedicated staff is available to provide assistance with activities of daily living such as bathing, dressing, transfers, and more. Medication management is offered to ensure that residents receive their medications as prescribed. Special dietary restrictions are accommodated to meet individual needs.
The Rehabilitation Center At Park Place offers various activities to keep residents engaged and entertained. Concierge services are available to assist with planning day trips or organizing resident-run activities within the community. Fitness programs are provided to promote physical health and wellbeing. Scheduled daily activities cater to various interests and hobbies.
Conveniently located near numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, residents have easy access to a range of services within close proximity.
Overall, The Rehabilitation Center At Park Place provides an inviting environment where residents can enjoy independence while receiving the necessary care and support they need for a fulfilling and comfortable lifestyle.
Rehabilitation Center At Park Place is located at 1717 West Avery Street, Pensacola, FL 32501 in Escambia County, Florida
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