Palm Garden of Orlando

Pros

• The lady in the administration at Palm Garden Orlando was people-oriented and kind.
• The CNAs at Palm Garden Orlando put the reviewer's head at ease and were attentive to their needs.
• The facility at Palm Garden Orlando is very clean.
• The doctor seen by the reviewer's mom at Palm Garden Orlando was nice and communicated well.
• The facility at Palm Garden Orlando offers various activities for the residents.
• As an AI language model, I am neutral and cannot determine the accuracy or truthfulness of these statements.

Cons

• Many mistakes were made with the medication and breakfast was missed.
• The nurses refused to give pain medication that was prescribed.
• The facility didn't have a potty chair for someone who had just had surgery.
• There were issues with the quality of food and some days it was not edible.
• The Medicaid application process took almost five months, causing frustration and harassment over bills.
• The nursing staff was not prepared to handle complications that arose for certain patients.
• Some staff members ignored residents' call buzzers for assistance.
• MRSA was contracted by a resident due to improper infection control measures at the facility.

Review

Palm Garden Orlando has garnered a mix of reviews that reflect the diverse experiences of families and patients alike. Some individuals have highlighted the facility's positive aspects, emphasizing its welcoming atmosphere, cleanliness, and dedicated staff. For instance, one family member praised the administration for their people-oriented approach and kindness in addressing their loved one's needs. They noted that two Certified Nursing Assistants (CNAs) considerably alleviated their concerns by providing comforting care to residents. The facility also includes amenities such as a hair salon and promotes activities encouraging social engagement among patients, like karaoke and nail care sessions.

However, positive experiences coexisted with serious concerns regarding patient care quality. One reviewer recounted distressing incidents involving medication errors, inadequate pain management, and lack of essential mobility assistance shortly after surgery?a fundamental expectation within rehabilitation facilities. Although the environment appeared clean with regular medical oversight from doctors in various specialties, the respondent shared troubling accounts of receiving subpar responses from nursing staff when they urgently needed help. Such lapses raise critical questions about attentiveness and commitment to patient well-being at Palm Garden.

The food service emerged as another focal point of contention among residents and their families. While some found meals acceptable on occasion, others expressed significant dissatisfaction with both the quality and preparation of food served at the facility. One family noted their mother?s declining health due to poor nutrition; she lost considerable weight while often refusing to eat what was provided because it failed to meet her dietary needs or preferences. This dire situation led them to take matters into their own hands by preparing home-cooked meals to ensure their loved ones were properly nourished?revealing systemic issues regarding dietary considerations for residents.

Despite these criticisms, several participants shared satisfactory experiences in terms of overall care during rehabilitation stays at Palm Garden Orlando. Compliments poured in about the spacious single-occupancy rooms designed specifically for individual residents' comfort needs. Reviewers acknowledged a generally friendly staff who took pride in maintaining a pleasant atmosphere throughout the community?from dining areas to recreational spaces like libraries and chapels meant for spiritual reflection.

Nevertheless, another reviewer lamented about poor staffing practices that had serious implications for patient safety?highlighting incidents involving MRSA infections exacerbated by improper hygiene protocols among healthcare workers interacting with patients without adequate protective gear or procedures in place. Such occurrences underscore ongoing challenges related not only to communication but also adherence to best practices within infection control protocols vital for protecting vulnerable populations residing in nursing facilities.

In conclusion, while Palm Garden Orlando presents itself as an appealing option boasting various amenities and services intended for resident enrichment and recovery improvement, its shortcomings cannot be overlooked or brushed aside lightly. Families should conduct thorough research into potential alternatives when considering care options for Elders needing specialized support?evaluating firsthand accounts before entrusting loved ones? well-being under any given institution's roof becomes paramount in ensuring they receive optimal treatment tailored specifically toward enhancing their quality of life during transitional stages following hospitalization or surgical interventions.

This part of Orlando, Florida, offers a convenient and diverse range of services for seniors looking to relocate. With multiple pharmacies and physicians within close proximity, medical care is easily accessible. Places of worship are nearby for those seeking spiritual fulfillment. A variety of dining options cater to different preferences, from fast food to casual dining experiences. Several cafes provide opportunities for socializing over coffee. Theaters offer entertainment options, while nearby hospitals ensure quality healthcare facilities are available when needed. Parks in the area provide opportunities for leisurely walks or outdoor activities. Overall, this part of Orlando presents a well-rounded community with essential amenities and services for seniors looking to make a comfortable transition to senior living.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)

Physicians

• East Orlando Medical Group (1.7 miles)
• Central Florida Pulmonary Group Pa (1.9 miles)
• Legacy Family Medicine (2.4 miles)
• Physician Associates (3.1 miles)
• First Choice Pediatrics (3.5 miles)
• Central Florida Breast Center, PA (5.3 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (5.3 miles)

Places of Worship

• ISCF Masjid Al Rahman (1.8 miles)
• Masjid Al-Malik (2.3 miles)
• St Luke's Lutheran Church (6.6 miles)

Restaurants

• Chipotle Mexican Grill (2.5 miles)
• Chick-Fil-A (2.9 miles)
• Olive Garden (3.1 miles)
• McDonald's (3.2 miles)
• Chick-Fil-A (3.6 miles)
• McDonald's (3.6 miles)
• Del Taco (4 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3.2 miles)
• Starbucks (4.4 miles)
• Lineage Coffee Roasting (6.8 miles)
• The Glass Knife (7.3 miles)

Theaters

• Regal Waterford Lakes 4Dx & Imax (3.3 miles)
• EPIC Theatres at Lee Vista (6.9 miles)
• Regal Winter Park Village & RPX (7.3 miles)

Hospitals

• Orlando VA Medical Center (4.5 miles)
• Winter Park Memorial Hospital (5.4 miles)
• Florida Hospital Ginsburg Tower (7.2 miles)
• Florida Hospital- South Campus (7.2 miles)
• FH Engineering Services (7.2 miles)
• Florida Hospital (7.2 miles)
• Florida Hospital Womens Center (7.2 miles)

Parks

• Blue Jacket Park (5.4 miles)
• Lake Eola Park (7.4 miles)

Transportation

• Fox Rent A Car Orlando (6.1 miles)