Palm Garden of Orlando

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Palm Garden of Orlando

654 N Econlockhatchee Trl, Orlando, FL 32825

For more information about senior living options: (844) 490-3973

4.8 from 107 reviews
5 stars
97
4 stars
6
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

Overall Review of Palm Garden of Orlando

Pros

  • pro The Palm Garden staff are friendly and the facility is consistently clean.
  • pro The facility offers good food, engaging activities, and a cheerful environment.
  • pro The check-in process is easy and up to date.
  • pro The place looks beautiful, and the staff are well groomed and friendly.
  • pro The facility feels clean and welcoming, with noticeable improvements over time.
  • pro Palm Garden is highly recommended for its staff, activities, and cleanliness.
  • pro The therapy team is patient, encouraging, and proactive in residents' plans.
  • pro The staff treat residents with dignity and care as if they were family.
  • pro The front desk staff are professional and pleasant; the lobby is immaculate.
  • pro The rehabilitation center is beautiful, well maintained, and well equipped.
  • pro Families feel their loved ones are safe, cared for, and comfortable.
  • pro The overall experience is excellent and many reviewers rate it five stars.

Cons

  • pro One reviewer warned that loved ones should not be taken to Palm Garden, calling it an abomination.
  • pro Another reviewer was not impressed, saying the facility was only moderately clean, the food not very good, and staff often ignored call bells.
  • pro A reviewer raised safety concerns, noting that staff did not wear gloves, gowns, or masks, and there was little signage on handling infections.
  • pro A reviewer reported medication errors, including missed breakfasts and nurses refusing a prescribed pain pill.
  • pro A reviewer described harassing billing practices, including a bill of close to $5,000 while awaiting Medicaid approval.
  • pro A reviewer commented that many staff were overworked and there was a need for more staff.
  • pro Some CNAs were described as not being as attentive as they could be.

Review

Palm Garden of Orlando is best suited for families prioritizing robust post-acute rehabilitation and a warm, community-centered environment. The facility consistently earns praise for a capable rehab team, clean rooms, and a care culture that feels like a caring community rather than a sterile institution. It shines as a post-hospital destination for fractures, heart surgery, or other recoveries, with therapists who design proactive, goal-driven plans and staff who support residents through therapy, meals, and social activities. The atmosphere is welcoming, featuring single-occupancy rooms, bright gathering spaces, and an activity calendar that keeps residents engaged. In short, its core appeal is clear: strong, visible rehabilitation, attentive staff, and a home-like setting that cushions the stress of recovery.

However, certain realities merit consideration. For families whose top priority is nonstop, highly responsive assistance around the clock, Palm Garden can feel stretched during peak shifts when staff are busy. There are accounts of overworked aides and occasional lapses in timely help, which is a legitimate caution for higher-acuity residents or those with complex care needs. Billing and coordination with insurance also surfaced as friction points in some stories, including delays and disputed charges tied to Medicaid processing, which can complicate planning and payments. While the medical team generally performs well, a few families faced medication administration missteps or questions about safety protocols - clear reminders to verify current safeguards and ask direct questions about medication practices before admission.

Yet the most compelling realities are strong enough to offset those caveats. Cleanliness and overall presentation are consistent strengths - lobbies, rooms, and hallways project a fresh, resort-like feel that reduces aging-related anxiety. The care team is frequently described as compassionate, professional, and genuinely engaged; this includes nursing, CNAs, and social services who coordinate care plans, verify insurance, and facilitate transitions. Families repeatedly note continuity of care from rehab through discharge, with staff communication helping families stay informed even when attendance at every appointment isn't possible. That blend of therapy-driven recovery and personal attention creates a compelling value proposition for residents seeking both skilled rehabilitation and long-term care in a supportive setting.

Clinical care is firmly anchored in robust therapy programs and accessible medical oversight. The rehab department earns high marks for energy, patient-centered goals, and practical strategies that translate to real-world function. The therapy team collaborates with nurses, social workers, and physicians to map a patient's path from hospital discharge to home readiness, minimizing the stress of the transition. Positive anecdotes emphasize skilled PT, attentive nursing, and a willingness to tailor activities to individual needs. The daily operations benefit from regular medical rounds, courteous front-desk service, and a culture that invites family involvement - factors that bolster confidence in both ongoing care and long-range planning.

On the resident experience, Palm Garden generally delivers a comfortable, engaging environment. Residents and families frequently celebrate clean, welcoming spaces, accessible beauty services, a lively schedule of events, and meals that meet a range of tastes. The sense of community comes through in numerous mentions of staff who remember names, greet visitors, and treat residents like family. Still, not every report tracks with the ideal - occasional missed tasks, variable meal quality, and rare concerns about safety or infection control in a few scenarios. Taken together, the common thread is a facility that feels respectful and energetic, with room for improvement in staffing consistency and uniform execution across shifts.

For decision-makers, the practical move is to verify current staffing realities, request a tour focused on rehab spaces, and speak with residents' families about day-to-day responsiveness. Probe the specifics of medication administration policies, how care plans are communicated across inpatient and Palm Garden teams, and the process for transitioning back home. Confirm room configurations and private options, and review the quality of nutrition and rehab scheduling. If rehabilitation emphasis and a warm, family-centered culture align with priorities - and the team can demonstrate stable staffing and clear billing practices - Palm Garden of Orlando stands as a leading option in the Orlando area. If those assurances are non-negotiable, it makes sense to compare a small number of other communities with transparent staffing metrics and steadier daily care routines.

Features

Housing

  • 116 resident community capacity 116 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (9 miles away) Orlando International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Palm Garden of Orlando in Orlando, FL is an assisted living community that offers a variety of amenities and services to enhance the lives of its residents. The community provides cable or satellite TV in each resident's room, allowing for entertainment and relaxation at any time. Additionally, devotional services are offered off-site, providing spiritual support and guidance for those who wish to participate.

Indoor common areas are available for residents to socialize with their peers and engage in activities together. These areas foster a sense of community and companionship among the residents.

Care services provided at Palm Garden of Orlando include diabetic care and high acuity care. The dedicated staff is specially trained to assist individuals with diabetes management and provide necessary medical attention for those with complex medical needs.

Residents have the opportunity to participate in devotional activities offsite, allowing them to connect with their faith and engage in meaningful worship experiences.

The community boasts convenient access to various amenities near its location. There are three cafes nearby, providing options for dining out or meeting friends for a cup of coffee. Seventeen pharmacies offer easy access to medication and other healthcare necessities. Five physicians are located nearby, ensuring prompt medical attention when needed. Furthermore, nine restaurants offer diverse dining options within close proximity. Two places of worship allow residents to practice their religious beliefs conveniently, while one theater provides access to entertainment nearby. In case of emergencies or medical needs, one hospital is also situated nearby.

Overall, Palm Garden of Orlando offers a comfortable and enriching living environment with a range of amenities and services designed to meet the unique needs and preferences of its residents.

Nearby Places of Interest

This part of Orlando, Florida, offers a convenient and diverse range of services for seniors looking to relocate. With multiple pharmacies and physicians within close proximity, medical care is easily accessible. Places of worship are nearby for those seeking spiritual fulfillment. A variety of dining options cater to different preferences, from fast food to casual dining experiences. Several cafes provide opportunities for socializing over coffee. Theaters offer entertainment options, while nearby hospitals ensure quality healthcare facilities are available when needed. Parks in the area provide opportunities for leisurely walks or outdoor activities. Overall, this part of Orlando presents a well-rounded community with essential amenities and services for seniors looking to make a comfortable transition to senior living.

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)

Physicians

  • East Orlando Medical Group (1.7 miles)
  • Central Florida Pulmonary Group Pa (1.9 miles)
  • Legacy Family Medicine (2.4 miles)
  • Physician Associates (3.1 miles)
  • First Choice Pediatrics (3.5 miles)
  • Central Florida Breast Center, PA (5.3 miles)
  • Florida Cancer Specialists & Research Institute - Winter Park (5.3 miles)

Places of Worship

  • ISCF Masjid Al Rahman (1.8 miles)
  • Masjid Al-Malik (2.3 miles)
  • St Luke's Lutheran Church (6.6 miles)

Restaurants

  • Chipotle Mexican Grill (2.5 miles)
  • Chick-Fil-A (2.9 miles)
  • Olive Garden (3.1 miles)
  • McDonald's (3.2 miles)
  • Chick-Fil-A (3.6 miles)
  • McDonald's (3.6 miles)
  • Del Taco (4 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (3.2 miles)
  • Starbucks (4.4 miles)
  • Lineage Coffee Roasting (6.8 miles)
  • The Glass Knife (7.3 miles)

Theaters

  • Regal Waterford Lakes 4Dx & Imax (3.3 miles)
  • EPIC Theatres at Lee Vista (6.9 miles)
  • Regal Winter Park Village & RPX (7.3 miles)

Hospitals

  • Orlando VA Medical Center (4.5 miles)
  • Winter Park Memorial Hospital (5.4 miles)
  • Florida Hospital Ginsburg Tower (7.2 miles)
  • Florida Hospital- South Campus (7.2 miles)
  • FH Engineering Services (7.2 miles)
  • Florida Hospital (7.2 miles)
  • Florida Hospital Womens Center (7.2 miles)

Parks

  • Blue Jacket Park (5.4 miles)
  • Lake Eola Park (7.4 miles)

Transportation

  • Fox Rent A Car Orlando (6.1 miles)

Frequently Asked Questions

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