Golden Carriage Retirement Home
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926 Meller Way, Orlando, FL 32825
For more information about senior living options: (844) 490-3973
Solaris East Orlando is described as clean, with a fresh smell and a safe, comfortable environment. The nurses and CNAs are praised for their kindness, attentiveness, and high-quality care. Orieta is repeatedly commended for going above and beyond in patient care. Dee Small is thanked for being compassionate and welcoming to families. The therapy and rehabilitation team is credited with helping patients regain mobility and strength. Maintenance and custodial staff are acknowledged for keeping the facility well-maintained and clean. The facility is lauded as one of the best in Orlando for rehab or long-term care. Specific staff, including Kathy, Janet, Nancy, and Zoraida Cardona, are celebrated for their dedication and positive impact. The security and sign-in/out process are appreciated by families. Families express trust and satisfaction, noting staff treat loved ones as if they were their own.
Reviewers described the service as the worst, with patients and residents treated like animals. Reviewers claimed staff were unkind to patients and residents. Reviewers reported that staff threw a towel in the mother's face and told the family to bathe her and change her diaper themselves. Reviewers stated that the patient was given double medication three times. During a blackout, reviewers said the discharge was mishandled, claiming a family member did not agree with it. Reviewers said the discharge date was changed without consulting the person in charge. Reviewers noted that signatures were required 48 hours in advance for house arrangements that never occurred. Reviewers stated that the discharge day lacked bathing and the paperwork was not provided. Annette Troupe was described as an employee who insisted the family had to leave for ridiculous reasons. Annette Troupe was described as treating employees poorly and speaking to them in a hostile manner. Reviewers claimed that the staff refused to provide ordered meals and that items were missing.Solaris Healthcare East Orlando inspires a wide range of feelings in the families who place their loved ones there. A steady thread in the reviews is pride in a facility that appears clean, secure, and well run, with many patients and visitors praising the environment and the staff who care for residents day in and day out. Several families describe the building as fresh-smelling, spotless, and orderly, with visitors noting the security measures that help them feel their loved ones are safe. There are frequent compliments about the dedication of the nursing and therapy teams, and about how the staff respond with patience and compassion to both residents and their families. In short, for many, Solaris East Orlando represents a reassuring option for rehab and long-term care.
Yet the experiences are not uniform. A troubling account from one family recounts a stay during which their mother could not care for herself. They describe a series of distressing incidents involving basic care in bed, including an episode where a towel was reportedly thrown in the patient's face and where family members were told they should bathe and change their loved one themselves. They allege timing and medication issues, including a claim of double dosing on three occasions. The same review raises concerns about discharge planning: a "blackout" night, a discharge date changed without consulting the person in charge, and a requirement to sign documents to arrange for home preparations that never materialized. The reviewer also names a staff member, Annette Troupe, alleging she behaved as if she owned the facility and told the family they should leave for reasons described as ridiculous; they further accuse this employee of treating other staff poorly in front of patients. Taken together, these episodes paint a picture of serious process gaps and moments of perceived disrespect that stand out amid otherwise positive notes.
Despite these negative accounts, a large portion of the feedback centers on individual caregivers and teams who go above and beyond. Several reviewers single out Dee Small for her warmth and humanity in welcoming families and making them feel seen. Others offer heartfelt thanks to nursing staff such as Atina for attentiveness and assistance with language barriers, and Orieta, described as a nurse manager who is a blessing to the facility. The list of thank-yous extends to Agnia Hernandez for kindness, Vivienne for her welcoming smile, Dennis and the CNA team for proactive care, Mei for tender attention, and Damra for boundless energy. Nancy is repeatedly praised for patience and care, and Olivera Mu?oz earns appreciation for sharing knowledge and lending practical support. A number of posts highlight the therapy department's impact, with patients or families thanking the therapists for helping someone walk again and for the collaborative care that enables meaningful progress.
The appreciation does not stop with a few individuals. Several families commend specific nurses and aides by name, including Kathy, Janet, and a nurse referred to as Lady, all of whom are described as spending meaningful time with residents and treating them as if they were their own family members. One reviewer highlights Cecilia, a CNA who consistently helps with dressing and hair while remaining unfailingly reliable, regardless of her own circumstances. Zoraida Cardona, another CNA, is singled out for going the extra mile to keep a mother comfortable and informed, with an infectious laugh that brightens the resident's day. The feelings extend to the support staff as well: Jose in maintenance, the custodians Michelle and China, and the broader housekeeping team are all recognized for keeping the facility in good working order and clean, weathering the day-to-day demands with professionalism.
Several accounts emphasize long-standing relationships and consistent quality of care. One family notes that their mother has been a Solaris East patient since 2020, praising the ongoing dedication of the staff - especially the care from Dr. Rehman and his team and the rehab professionals led by Lorna, Laura, Melvin, Junie, and the nurses on the floor. They highlight Leslie the social worker and the overall collaborative effort that helped their father regain strength and eventually move toward discharge. Other testimonials celebrate the steady, compassionate attention they receive, with comments about daily care, respect, and love shown to residents. In many of these stories, the facility's ability to maintain a clean, comfortable environment intersects with a sense that highly skilled clinicians and therapists are guiding recovery and daily living.
Taken together, the collection of reviews paints Solaris East Orlando as a facility with a clear dual face: there are powerful, heartfelt endorsements from families who feel their loved ones are cherished and well cared for, delivered by a broad spectrum of dedicated staff across nursing, therapy, maintenance, and housekeeping. At the same time, there are serious, specific allegations about discharge mishaps, patient care during bathing, and the conduct of at least one supervisor that warrant careful attention. The most constructive path forward, echoed in these reviews, seems to be a reinforced commitment to patient rights, transparent discharge planning, and accountability for staff behavior, alongside continued recognition and support of the many caregivers who repeatedly earn praise for their compassion, competence, and camaraderie. For families considering Solaris East Orlando, the message is nuanced: the facility can be a place of genuine care and professional excellence, but it is also a setting where clear communication and respectful, consistent processes matter just as much as the warmth and skill of the individual caregivers.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Carriage Retirement Home in Orlando, FL is an exceptional assisted living community offering a range of care services and amenities to ensure the comfort and well-being of its residents. With a focus on providing personalized care, this retirement home is perfect for those in need of board and care or respite care.
The community boasts a variety of amenities designed to enhance the daily lives of residents. A spacious dining room offers delicious meals prepared by professional staff, taking into consideration any special dietary restrictions. The fully furnished accommodations provide a comfortable and inviting space for residents to relax and make their own. The beautiful garden and outdoor spaces allow for fresh air and tranquility, while the Wi-Fi/high-speed internet access ensures that residents can stay connected with loved ones.
At Golden Carriage Retirement Home, care services are provided to assist with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates with health care providers to ensure seamless healthcare management. Medication management is also available to guarantee medication adherence and safety. Additionally, transportation arrangements are made for medical appointments, ensuring that residents have convenient access to necessary healthcare services.
Residents at this retirement home will find themselves engaged in a vibrant community with scheduled daily activities tailored to their interests and preferences. Whether it's socializing with neighbors or participating in recreational outings, there is something for everyone to enjoy.
Furthermore, Golden Carriage Retirement Home benefits from its prime location in Orlando, as there are numerous cafes, pharmacies, physicians' offices restaurants, places of worship nearby. This enables residents to easily access additional amenities and healthcare services when needed.
With its commitment to providing quality care in a welcoming environment along with its convenient locations near various amenities, Golden Carriage Retirement Home stands out as an excellent choice for seniors seeking assisted living options in Orlando.
This part of Orlando, Florida offers a convenient location with easy access to pharmacies, physicians, places of worship, restaurants, cafes, theaters, hospitals, parks, and transportation services. With multiple CVS Pharmacies and Walgreens nearby for healthcare needs, as well as various physician offices including Central Florida Pulmonary Group Pa and Legacy Family Medicine within a short distance. Additionally, there are several dining options such as Chipotle Mexican Grill and Chick-Fil-A in the area for enjoyable meals. For leisure activities, residents can visit Regal Waterford Lakes 4Dx & Imax theater or explore the nearby Blue Jacket Park and Lake Eola Park. Overall, this neighborhood provides a mix of amenities for seniors looking to live in a convenient and accessible area.
Golden Carriage Retirement Home is located at 926 Meller Way, Orlando, FL 32825 in Orange County, Florida
Golden Carriage Retirement Home on seniors.fyi includes 3 photos including images showing brick building, landscaping, trees, pathway, living room, interior, decor, and more.
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