Orlando Health And Rehabilitation Center

Pros

• The staff at Orlando Health and Rehab is described as nice and caring, showing concern for their patients' well-being.
• Many reviewers appreciated the cleanliness of the facility, noting that it was well-maintained during their visits.
• The food served at the facility was enjoyed by residents, with one individual indicating that their loved one gained weight due to the meals.
• Activities offered at the facility were recognized, providing social engagement opportunities for residents who choose to participate.
• One reviewer highlighted the nursing staff as "angels," emphasizing their kindness and attentiveness towards residents, even in challenging situations.
• Some families reported feeling moderately satisfied with the care provided, especially considering financial constraints and Medicaid limitations.

Cons

• The facility smells like urine and has instances of bugs crawling on the walls, contributing to an overall unpleasant environment.
• Many family members report difficulties in reaching staff for communication about their loved ones’ care, with calls often going unanswered or returned late.
• There are serious concerns regarding patient care, including delayed medical treatments and inadequate attention to patients' needs, such as assistance with eating.
• A resident suffered an injury from another resident, and staff allegedly failed to communicate the incident promptly to family members.
• Reports of rude and inattentive behavior from some staff members have been noted, leading to dissatisfaction among residents and their families.
• Multiple reviews indicate a lack of proper sanitation, with soiled bedding left unattended and unresponsive nurses who do not check on patients adequately.
• Families express regret for choosing the facility due to the perceived neglect and poor quality of care provided.

Review

Orlando Health and Rehabilitation Center has garnered a wide spectrum of reviews from families concerning the quality of care and overall environment within the facility. The experiences range from positive remarks about staff attentiveness to serious complaints regarding medical neglect and cleanliness, painting a complex picture of life at this rehab center.

Positive feedback often centers around the number of personnel available for caregiving, with some reviewers expressing gratitude for how kind and attentive most staff members are. Families appreciate that their loved ones can engage in various social activities, even if some residents choose not to participate. For instance, one reviewer noted that their mother had gained weight since arriving at Orlando Health because she enjoyed the food, which her family hadn’t tried but seemed satisfactory to her. This commentator also remarked on the cleanliness of the specific area where their mother resided; they observed that cleaning was a priority for staff members.

However, contrasting experiences from other families reveal significant issues within the facility. One particularly distressing account details how a patient’s health deteriorated due to neglect—specifically, signs of a urinary tract infection went untreated for days despite clear symptoms. Family members expressed shock upon discovering their loved one in a hallucinogenic state requiring immediate intervention when they arrived unannounced. Such accounts raise alarms about the responsiveness of healthcare workers; more than one reviewer complained about having difficulty contacting nurses or administrators by phone or receiving timely updates regarding their loved ones’ medical needs.

Another critical concern emerges around patient safety and physical well-being in the facility. There are alarming reports of aggressive interactions among residents leading to injuries that were not communicated promptly to family members. In one case, an elderly woman sustained head trauma after being struck by another resident; alarmingly, there was no immediate communication with her family until after staff attempted to clean up blood left at the scene.

The issue of hygiene and general facility maintenance repeatedly surfaces in negative reviews as well. Multiple commenters lamented pervasive odors reminiscent of urine or feces throughout the building, detracting from what should be a comforting environment for recovery and rehabilitation. Complaints about food quality have also been voiced alongside allegations concerning unsanitary conditions like bugs crawling on walls—elements that would understandably contribute negatively to residents' overall well-being.

Despite all these concerns, some families report satisfaction with their loved ones’ care based solely on personal observations during visits. Supportive remarks describe welcoming staff who maintain positive interactions with patients—even when those patients may be less than agreeable themselves due to illness or age-related challenges. These mixed reviews suggest a stark divide between individual experiences based on personal expectations versus reality.

In conclusion, Orlando Health and Rehabilitation Center presents an ambiguous blend of commendable care practices juxtaposed against alarming deficiencies in attention to medical needs and facility upkeep. While many families laud the dedication displayed by several staff members toward patient interaction and engagement through activities—and share anecdotal success stories—the darker accounts reflect systemic issues that cannot be ignored. Future prospective patients should consider all perspectives while weighing this facility’s suitability for their loved ones' rehabilitation needs amidst ongoing concerns over management practices and patient safety protocols.

Physicians

• Primary Care Specialists (1.2 miles)
• Colon & Rectal Clinic of Orlando (1.3 miles)
• Orlando Health Heart Institute (1.4 miles)
• Bliss Healthcare Services (2.9 miles)
• Southside health clinic (2.9 miles)
• Orlando Immunology Center (4.2 miles)
• Growing Together Pediatrics (4.3 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Winn-Dixie (3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.3 miles)

Hospitals

• Orlando Regional Medical Center (1.3 miles)
• Orlando Health Medical Pavilon (1.6 miles)
• Florida Hospital Ginsburg Tower (4.5 miles)
• Florida Hospital Womens Center (4.6 miles)
• Florida Hospital- South Campus (4.6 miles)
• Florida Hospital (4.7 miles)
• FH Engineering Services (4.7 miles)

Restaurants

• McDonald's (2.2 miles)
• Gringos Locos (2.3 miles)
• Shake Shack (2.8 miles)
• The Cheesecake Factory (3 miles)
• Brio Italian Grille (3 miles)
• The Thirsty Topher (3.9 miles)
• McDonald's (3.9 miles)

Parks

• Lake Eola Park (2.5 miles)
• Blue Jacket Park (5.4 miles)

Transportation

• Lynx Central Station (2.6 miles)
• Fox Rent A Car Orlando (5.5 miles)
• Lyft Parking Lot (6.3 miles)
• The Club at MCO (7.1 miles)
• Airside 1 (7.1 miles)

Cafes

• Starbucks (2.7 miles)
• Lineage Coffee Roasting (3.3 miles)
• Voodoo Doughnut (5.2 miles)
• Backlot Bistro (5.4 miles)
• Thunder Falls Terrace (5.7 miles)
• The Glass Knife (6.1 miles)

Theaters

• EPIC Theatres at Lee Vista (6.1 miles)
• Regal Winter Park Village & RPX (6.5 miles)