Commons At Orlando Lutheran Towers
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210 Lake Avenue, Orlando, FL 32801
For more information about senior living options: (844) 490-3973
The staff at Commons at Orlando Lutheran Towers is described as compassionate, experienced, and friendly, treating residents with respect, kindness, and dignity. Many reviewers appreciate the cleanliness of the facility and note that it is well-maintained. The facility offers enjoyable activities like Bingo and church services, which contribute to residents' happiness. Specific staff members, such as Mrs. Ramona and Mrs. Cathy, received high praise for their support and assistance. Some families reported being satisfied with the overall care their loved ones received, mentioning attentive staff and good communication regarding their well-being. A reviewer noted that their mother was happy at the facility, highlighting that she enjoyed her time there despite some complaints about food quality.
The staff at Lutheran Towers appeared unhappy and rude, with no one smiling or willing to answer questions. Prescription medications went missing after someone entered a resident's room without permission, and the staff claimed ignorance about the situation. Communication from administration in Assisted Living and Rehab was poor, leading to frustration over lost furniture during the moving process. The quality of food was criticized as bland and unappetizing, with cold cuts being served frequently. There were concerns about inadequate care for residents, including long waits for bathroom assistance and under-staffing issues. A diabetic patient received inappropriate treats like candies on Father’s Day and experienced poor treatment related to skin irritations. Emergency situations led to neglect, such as a resident developing cellulitis and a urinary infection without proper communication from staff regarding discharge. Common areas were reported as unclean, with vomit and fecal matter left unattended for hours before being cleaned up. Residents often experienced theft problems within the facility, raising security concerns among families.The reviews of the Commons at Orlando Lutheran Towers present a complex and multifaceted picture of the facility, revealing a range of experiences that vary dramatically among residents and their families. Many reviewers express dissatisfaction rooted in feelings of neglect, poor communication, and inadequate care, which paints a stark contrast to those who report positive interactions with certain staff members. The overwhelming sentiment is that while some individuals found value in specific employees or services, the overall management and administration left much to be desired.
Several reviewers voiced concerns over the demeanor and professionalism of the staff. Descriptions of unresponsive personnel and unpleasant attitudes were frequent. One reviewer noted feeling unwelcome due to the lack of smiles or even basic assistance when inquiries were made. Another echoed this sentiment, disclosing a distressing incident where personal medications went missing during their stay, leading to significant frustration. Many felt that despite high fees—amounting to tens of thousands for just a few months—the quality of service did not meet their expectations.
Complications surrounding communication were a recurrent theme. Families often felt left in the dark regarding their loved ones’ health statuses and discharge plans. One reviewer lamented being uninformed about their grandfather's condition until two days post-discharge after he experienced serious health issues like cellulitis and a urinary infection. This level of negligence instilled fear and distrust among families who expected timely updates on critical matters regarding their relatives' well-being.
Food quality emerged as another area where many residents expressed disappointment; dining experiences were characterized by bland meals lacking variety or flavor, with some noting issues such as cold cuts served in less than appetizing manners. While one resident appreciated the pleasant aesthetic of the dining room, it was insufficient to combat dissatisfaction with meal options served daily—a crucial factor for individuals spending extended periods at senior living facilities.
On a more positive note, there were testimonials praising specific staff members for their compassionate care, highlighting names like Mrs. Ramona and Ms. Cathy as standout employees who made deep impressions on families by providing exceptional support during difficult times. These comments suggest that although systemic issues existed within the organization, individual staff members could shine through despite overarching inadequacies in training or staffing levels.
Senior rehabilitation services also came under scrutiny; several reviews indicated an apparent shortage of physical therapy resources leading patients to seek additional private caregivers due to inadequate support from nursing staff during recovery periods following medical events like strokes or falls. Concerns about timely assistance were evident when residents required help for basic needs but encountered delays exacerbated by understaffing—a critical issue given that many clients had mobility challenges or other complex health conditions.
In summary, while there are pockets of positive feedback related to individual caretakers within Lutheran Towers’ Commons program, they are overshadowed by widespread grievances focused on systemic failures in staffing levels, communication breakdowns between administration and families, dietary limitations impacting satisfaction, and cases where patient safety appeared compromised due to neglectful oversight or poor planning upon discharge conversations. Potential residents should approach with caution; diligent research into alternative facilities may yield better outcomes for those seeking comprehensive elder care solutions tailored to meet both physical needs and emotional well-being.
168 resident community capacity
Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Commons At Orlando Lutheran Towers in Orlando, FL is a vibrant and welcoming assisted living community that prioritizes the well-being and comfort of its residents. We offer a range of care services, including 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff members are always available through our 24-hour call system to ensure the safety and security of our residents.
At The Commons, we understand the importance of maintaining an active and fulfilling lifestyle. That's why we provide a variety of amenities and activities to engage our residents. Our beauty salon offers personal grooming services to help residents look and feel their best. Cable or satellite TV is available in every room to keep residents entertained and connected. Our community-operated transportation makes it convenient for residents to run errands or attend appointments.
Our on-site computer center allows residents to stay connected with their loved ones through high-speed internet access. The dining room features restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are taken into consideration to ensure each resident's unique needs are met.
Residents can participate in a wide range of scheduled daily activities catered towards their interests and abilities. From fitness programs to planned day trips, there is something for everyone at The Commons. Resident-run activities encourage socialization and create a sense of community among our residents.
With three cafes, two parks, 18 pharmacies, nine physicians' offices, 13 restaurants, one transportation service nearby, one theater, and nine hospitals nearby, our location ensures that all necessary amenities are easily accessible for our residents' convenience.
Overall, The Commons At Orlando Lutheran Towers provides a warm and inclusive environment where seniors can lead fulfilling lives while receiving personalized care and support from our dedicated team members.
Commons At Orlando Lutheran Towers is located at 210 Lake Avenue, Orlando, FL 32801 in Orange County, Florida
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Living Room
