Life Care Center At Wells Crossing in Orange Park, FL

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Life Care Center At Wells Crossing in Orange Park, FL

355 Crossing Boulevard, Orange Park, FL 32073

For more information about senior living options: (844) 490-3973

4.7 from 106 reviews
5 stars
90
4 stars
9
3 stars
3
2 stars
0
1 stars
4

Skilled Nursing Facility

Overall Review of Life Care Center At Wells Crossing

Pros

  • pro They have a very caring attitude toward patients and a professional, friendly staff.
  • pro The staff are consistently friendly, helpful, and professional.
  • pro The care team is knowledgeable, attentive, and genuinely compassionate, giving families peace of mind.
  • pro Allison, Amanda, and Charlene are dedicated, effective, and responsive in helping families.
  • pro Life Care Center at Wells Crossing is described as a true blessing for families.
  • pro The therapy, nursing, and admissions teams provide excellent care and help patients make progress in rehab.
  • pro The facility is clean, well-maintained, and has a pleasant atmosphere with a courtyard view.
  • pro Management, including Tim Hall and the DON, are hands-on and dependable.
  • pro Visitors report easy, courteous check-in/check-out and clear communication.
  • pro The activities program is engaging and led by enthusiastic staff who make care enjoyable.
  • pro Families report positive experiences with meals and dining options, and caregivers who treat residents like family.
  • pro Many reviewers highly recommend Life Care Center at Wells Crossing for care and rehab.

Cons

  • pro The reviewer reported that the husband was left in pain with a large heel wound and no timely evaluation.
  • pro The reviewer described a mother recovering from lung surgery who was assaulted by a man with dementia at the facility.
  • pro Daily care was not great, with many staff members not consistently attentive.
  • pro The facility's communication was lacking, and family members were not called before procedures or medications.
  • pro There were safety and sanitation concerns, including a resident defecating in another resident's room and urine in a room.
  • pro Aides were slow to respond, sometimes taking up to an hour to assist.
  • pro Billing issues included refunds totaling thousands of dollars that were not refunded.
  • pro A family member was moved to a different room without explanation.

Review

Life Care Center at Wells Crossing in Orange Park, Florida is best suited for families seeking a rehab-forward environment where a warm, professional staff delivers steady hands-on care and a consistently clean, inviting setting. The community earns its keep with strong short-term rehabilitation capabilities - especially in physical and occupational therapy - and a culture that emphasizes compassionate treatment and everyday attentiveness. For families prioritizing visible progress in mobility and recovery, paired with admissions teams and management that stay engaged, Wells Crossing offers a practical, reliable path to getting loved ones back on their feet and integrated into a supportive daily routine.

Those evaluating options who may want to consider alternatives recognize several red flags that can tip the balance away from Wells Crossing. A number of reviews highlight gaps in daily care consistency and communication, including delayed responses to calls and some concerns about safety and monitoring on certain shifts. Billing and administrative issues appear in scattered accounts, with a few families reporting disputes over bed holds and refunds. While the facility shines in therapy and patient-facing warmth, these operational inconsistencies can be meaningful for residents who require strict, error-free coordination of medical care, clear discharge planning, and transparent financial practices.

On the upside, the most persuasive positives center on the staff and the rehab program. Families repeatedly praise the nursing and CNA teams for kindness, responsiveness, and genuine investment in residents' well-being. Therapists - PT, OT, and SLP - are described as thorough, motivated, and capable of delivering real progress, often in a compressed timeline. The environment itself contributes to a healing frame of mind: clean facilities, well-kept common areas, and pleasant day rooms with views that promote comfort during recovery. The administration, including hands-on leaders and valued staff such as admissions coordinators, is routinely commended for accessibility and willingness to advocate for residents and families.

Those strengths - strong therapy, compassionate caregiving, and a clean, welcoming atmosphere - do not fully neutralize the concerns raised in some reviews. When safety and daily care feel inconsistent, or when critical details about wounds, UTIs, or changes in condition are not communicated promptly, the rehabilitation gains can appear overshadowed by risk of avoidable setbacks. In addition, the reality of shared rooms for longer stays and the occasional billing friction can complicate decisions for families who prize privacy, predictable costs, and seamless discharge transitions. The best-fit families are those who plan to be actively involved in care planning, ask pointed questions, and insist on regular care conferences to align on goals and progress.

Operationally, prospective residents should enter Wells Crossing with a clear, documented care plan and a proactive communications strategy. Before moving in, request a detailed outline of therapy schedules, daily nursing routines, and anticipated visit coordination. Confirm the role of the social worker and the administrative team in streamlining admissions and discharge processes. If private rooms are a priority, verify availability and any associated costs, along with policies on bed holds and refunds. The facility's strengths in therapy and resident engagement can be maximized when families establish guardrails for safety monitoring, prompt nurse calls, and transparent billing from day one.

In the end, Life Care Center at Wells Crossing stands out as a robust option for rehab-driven care where warmth, competence, and clean surroundings matter most. For families prioritizing strong clinical progress and genuine daily compassion, the positives often outweigh the drawbacks. However, for those whose bottom line rests on flawless day-to-day care coordination, guaranteed private space, and spotless billing records, alternatives may be worth comparing. The decisive factor is how critical immediate safety, consistent communication, and airtight financial practices are to the care journey, and whether the rehab-focused strengths align with the loved one's recovery trajectory and the family's expectations.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Jacksonville International (21 miles away) Jacksonville International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Life Care Center at Wells Crossing is an exceptional assisted living community located in Orange Park, FL. Our community offers a wide range of amenities and care services to ensure that residents have everything they need to live a comfortable and fulfilling life.

Our amenities are designed with our residents' well-being in mind. We have a beauty salon where residents can enjoy pampering treatments and haircuts. Each resident's room is equipped with cable or satellite TV for entertainment. We provide community-operated transportation for ease of access to nearby locations and activities. Residents can also take advantage of our computer center, fitness room, gaming room, and small library for leisure activities. Outdoor spaces and gardens are available for residents to relax and enjoy nature. We offer housekeeping services to ensure that the living environment is always clean and tidy. Each room has a private bathroom for convenience and privacy. Our restaurant-style dining offers delicious meals prepared by our talented chefs, and special dietary restrictions are accommodated.

In terms of care services, we prioritize the well-being of our residents at all times. Our 24-hour call system ensures that assistance is just a button press away whenever needed. Trained staff members provide 24-hour supervision to ensure the safety and security of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. We offer diabetes diets for those who require it, as well as medication management services for proper administration of medications. Mental wellness programs are provided to support the emotional health of our residents.

At Life Care Center at Wells Crossing, we understand the importance of staying active and engaged in life. That's why we offer a variety of activities for our residents to enjoy. Our concierge services are available to assist with any requests or inquiries. Fitness programs help promote physical fitness among our residents. Planned day trips allow residents to explore new places and create memorable experiences. Resident-run activities encourage socialization among peers in a fun and relaxed setting. Scheduled daily activities ensure that there is always something interesting happening in our community.

Additionally, we take pride in our convenient location. There are four cafes, two parks, 11 pharmacies, nine physicians' offices, 17 restaurants, and one theater nearby for easy access to services and entertainment.

At Life Care Center at Wells Crossing, we strive to provide a warm and welcoming environment where residents can thrive. Our dedicated staff is committed to meeting the individual needs of each resident while promoting independence and quality of life.

Nearby Places of Interest

Physicians

  • Global Family Care (0.5 miles)
  • Dr Gene Ashley Harris DO (1.3 miles)
  • Family Allergy and Asthma (1.4 miles)
  • Premier Spine & Pain Center (1.5 miles)
  • T. Michael Hardin, DO (1.5 miles)
  • Family Practice Associates of Orange Park (1.6 miles)
  • Pulmonary Care Specialists (1.7 miles)

Restaurants

  • Miller's Ale House - Orange Park (0.7 miles)
  • McDonald's (0.9 miles)
  • Cracker Barrel (1 miles)
  • Grumpy's Restaurant (1.4 miles)
  • Whataburger (2 miles)
  • Metro Diner (2 miles)
  • McDonald's (2.3 miles)

Theaters

  • AMC Orange Park 24 (1.1 miles)
  • New Vision Theatres Fleming Island 12 (6 miles)

Parks

  • Clarke House Park (1.3 miles)
  • Moccasin Slough Park (4.5 miles)
  • Cortez Park (6 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Winn-Dixie (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (4.3 miles)

Cafes

  • Starbucks (1.6 miles)
  • The Urban Bean Coffeehouse Cafe (1.7 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (3.4 miles)
  • Panera Bread (5.7 miles)
  • Metro Diner (6.5 miles)
  • Panera Bread (6.6 miles)

Places of Worship

  • Freedom Christian Fellowship (6 miles)

Hospitals

  • Fleming Island Surgery Center (6 miles)

Frequently Asked Questions

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