Life Care Center At Wells Crossing in Orange Park, FL
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355 Crossing Boulevard, Orange Park, FL 32073
For more information about senior living options: (844) 490-3973
The facility has awesome staff who are very friendly and helpful. They provide excellent care and compassion. Nurses and aides are great and take excellent care of residents. The front desk staff are very friendly and always helpful. Life Care at Wells Crossing is an absolute blessing. The center is clean and welcoming, with a festive atmosphere. The common areas look beautiful and inviting. The staff demonstrate a caring attitude toward patients and are professional and friendly. The staff are responsive, kind, and compassionate. The director is hands-on with management and staff, ensuring residents are well cared for. The facility is highly regarded for rehab, with attentive therapists and nursing staff. The facility is consistently clean, well-maintained, and well-run.
The rooms are antiquated and nasty looking, and no one responds to calls, leaving the resident miserable and wanting out. They caution others not to send their loved ones there. A resident was assaulted by another resident with dementia, signaling serious safety concerns. Residents roamed into others’ rooms and used the bathroom, creating unsanitary conditions. The staff’s communication was lacking, with family not informed before procedures or about changes. Daily care was not consistently good, with some aides and nurses not attentive. Billing issues were significant, with refunds owed and delays in reimbursements.Life Care Center at Wells Crossing is best suited for families prioritizing hands-on rehabilitation, compassionate daily care, and a warm, home-like atmosphere where therapy outcomes and clear, personal attention matter most. It suits short-term rehab and assisted-living support situations where the emphasis is on steady progress in PT/OT and real-time interaction with a consistently kind staff. The community shines for those who want a facility that looks welcoming, feels organized, and values activities, a pleasant courtyard view, and friendly front-line staff. It works well for families who can tolerate some variability in room privacy and who are willing to engage directly with admissions and care teams to tailor a plan. In short, Wells Crossing is a solid fit when recovery and daily bedside kindness take precedence over pristine privacy or state-of-the-art, single-occupancy accommodations.
That clarity should include explicit consideration of alternatives. For families who insist on private rooms as a non-negotiable feature, this community may be a mismatch, since some residents share rooms and the overall look can feel dated in the private- room sense. Those who require highly predictable, near-constant nursing response or who have significant worries about care gaps should explore other options with documented, guaranteed bedside availability and stronger bedside-to-therapist continuity. Others who have encountered billing disputes or concerns about transparency in admissions and bed-holds would do well to compare written policies and seek firmer guarantees before committing. The facility’s strengths in care and therapy must be weighed against these potential downsides, and all families should insist on explicit care plans, timely updates, and written agreements.
The core strengths are unmistakable and often decisive. Staff across nursing, CNAs, and therapists earn consistently high praise for being attentive, compassionate, and professional. The rehab program, especially PT and OT, is repeatedly described as thorough and effective, with patients reporting real progress in a relatively short period. The atmosphere, well-kept common areas, a sunny day room, courtyard views, and even social programming like bingo and activities led by engaged staff, contributes meaningfully to recovery and morale. Leadership and front-office teams also stand out: administrators and admissions personnel, often singled out by families, are seen as responsive, helpful, and hands-on. Cleanliness and thoughtful touches, such as an on-site café-like vibe and easy check-in/check-out processes, reinforce the sense that residents are valued and safe.
Yet the promise of strong care does face real, documented drawbacks that cannot be ignored. A subset of families recount delayed responses from aides, gaps in monitoring, and episodes that undermine confidence in safety and consistent care. There are a few high-visibility complaints about medical communication gaps, especially around changes in treatment or medications, which underscores the need for families to maintain vigilant, proactive involvement in the care plan. Most concerning in a few cases are reports of adverse in-room incidents and challenges around discharge decisions or bed-hold refunds, including one instance of substantial billing confusion. These are not universal experiences, but they are meaningful enough to justify a rigorous, written care-and-financial-agreement, and ongoing, direct communication with the clinical and administrative leadership.
To navigate these dynamics, prospective families should go in with a concrete plan. Request a detailed daily schedule that outlines nursing checks, therapy times, and the exact response protocol when needs arise. Confirm whether private rooms are available, and if so, lock down the terms in writing before any admission. Tour several times, talking to residents and families about day-to-day responsiveness and the consistency of therapy sessions. Insist on interviews with the director and the head of admissions to understand bed-hold and discharge policies, and have a transparent conversation about billing, whether any holds or credits apply if a loved one is hospitalized or relocated. Bring up specific concerns about continuity of care, such as notification processes for changes in health status or medications, and verify the existence of a reliable, direct line of communication to the care team.
Compared with other local options, Wells Crossing’s blend of strong clinical rehab, a caring culture, and an attractive, well-maintained environment is compelling for families who can accommodate a multi-resident room arrangement and who place a premium on therapy-driven recovery and social engagement. Where alternatives may offer more modern private rooms or stricter, documented oversight, Wells Crossing provides evidence-based therapy efficacy, practical staff stability, and a culture that treats families as partners in care. The facility’s leadership is repeatedly cited as hands-on and invested, and this accessibility can translate into better problem resolution when concerns arise. For families evaluating next steps, Wells Crossing earns a clear edge on warmth, atmosphere, and rehabilitation momentum, while demanding careful diligence on room arrangements and communication standards.
The bottom line remains practical and decisive. Life Care Center at Wells Crossing is a strong, recommendable option for families seeking robust rehabilitation, consistent kindness, and a welcoming, activity-filled setting. It rewards those who engage with the team, insist on clear care plans, and accept shared accommodations as part of the value equation. For those requiring private rooms, ironclad guarantees on rapid response, or a flawless track record in all facets of care and billing, it is prudent to compare other communities that can meet those explicit preferences more squarely. In the right circumstances, Wells Crossing delivers on its promises: excellent therapy, compassionate care, and a setting that makes recovery feel like a supported, hopeful journey. Schedule a thorough tour, ask pointed questions, and bring a trusted family member to assess real-time responsiveness and fit before making a final commitment.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Life Care Center at Wells Crossing is an exceptional assisted living community located in Orange Park, FL. Our community offers a wide range of amenities and care services to ensure that residents have everything they need to live a comfortable and fulfilling life.
Our amenities are designed with our residents' well-being in mind. We have a beauty salon where residents can enjoy pampering treatments and haircuts. Each resident's room is equipped with cable or satellite TV for entertainment. We provide community-operated transportation for ease of access to nearby locations and activities. Residents can also take advantage of our computer center, fitness room, gaming room, and small library for leisure activities. Outdoor spaces and gardens are available for residents to relax and enjoy nature. We offer housekeeping services to ensure that the living environment is always clean and tidy. Each room has a private bathroom for convenience and privacy. Our restaurant-style dining offers delicious meals prepared by our talented chefs, and special dietary restrictions are accommodated.
In terms of care services, we prioritize the well-being of our residents at all times. Our 24-hour call system ensures that assistance is just a button press away whenever needed. Trained staff members provide 24-hour supervision to ensure the safety and security of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. We offer diabetes diets for those who require it, as well as medication management services for proper administration of medications. Mental wellness programs are provided to support the emotional health of our residents.
At Life Care Center at Wells Crossing, we understand the importance of staying active and engaged in life. That's why we offer a variety of activities for our residents to enjoy. Our concierge services are available to assist with any requests or inquiries. Fitness programs help promote physical fitness among our residents. Planned day trips allow residents to explore new places and create memorable experiences. Resident-run activities encourage socialization among peers in a fun and relaxed setting. Scheduled daily activities ensure that there is always something interesting happening in our community.
Additionally, we take pride in our convenient location. There are four cafes, two parks, 11 pharmacies, nine physicians' offices, 17 restaurants, and one theater nearby for easy access to services and entertainment.
At Life Care Center at Wells Crossing, we strive to provide a warm and welcoming environment where residents can thrive. Our dedicated staff is committed to meeting the individual needs of each resident while promoting independence and quality of life.
Life Care Center At Wells Crossing is located at 355 Crossing Boulevard, Orange Park, FL 32073 in Duval County, Florida
Life Care Center At Wells Crossing on seniors.fyi includes 5 photos including images showing interior, dining, lighting, healthcare, living room, television, windows, decor, and more.
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