Palm Garden Of Ocala

Pros

• Residents express gratitude for the kind and attentive care provided by nurses and CNAs at Palm Garden of Ocala.
• Many families appreciate the specialized training they receive to assist their loved ones with physical therapy, wound care, and daily activities.
• The facility is noted for its engaging activities, such as shopping sprees and various recreational events that enhance residents' quality of life.
• Reviewers frequently commend the knowledgeable staff and effective rehabilitation services offered to patients.
• Positive interactions between staff and residents create a warm, nurturing environment that promotes dignity and respect for all individuals in care.
• Several reviewers highlight the exceptional food quality, including diverse meal options that cater to different preferences.
• Consistent communication from staff regarding residents' care needs fosters trust and reassurance among families.

Cons

• The management at Palm Garden has changed several times, leading to unreasonable restrictions and a decline in quality.
• There is a significant staff shortage, resulting in stressed employees who are unable to provide adequate care.
• Patients may have to wait a long time for assistance due to insufficient staffing levels, especially during night shifts.
• Some residents have experienced dissatisfaction with the consistency of care, noting that staff do not always follow through on necessary tasks without reminders.
• A resident expressed disappointment with the overall staff engagement and attention to patient needs during their stay.
• While some reviews were favorable, there are indications of misunderstandings or unmet expectations regarding care quality at Palm Garden.

Review

Palm Garden of Ocala has garnered a mixed yet predominantly positive reputation over the years, particularly from residents and their families who appreciate the care provided in various aspects. Several reviews highlight that, originally, the facility was considered quite good, especially during the years it received Best Of awards in 2017 and 2018. However, some long-term residents express concerns about declining management quality due to frequent administrative changes. One resident observed that these shifts often led to increased restrictions and a noticeable decline in staff retention. The lack of sufficient Certified Nursing Assistants (CNAs) leaves current staff feeling overwhelmed, resulting in delays in care and increased stress when attending to residents' needs.

Conversely, many family members and former patients have expressed immense gratitude for the compassionate care their loved ones received at Palm Garden. One reviewer noted how staff consistently demonstrated kindness toward their mother during her two-year stay; this sentiment is echoed by others who remarked on how nursing and CNAs provided attentive care during difficult times. Patients undergoing rehabilitation praised the dedication of physical and occupational therapists who worked diligently to help them regain independence after medical setbacks. Many reviews emphasized the overall friendliness of the team members, which contributed positively to the environment within the facility.

Several visitors pointed out specific staff members whose exceptional care made a lasting impression on patients and their families. Names such as Jillian, Rick, Angela, Trina, Melanie, and others were frequently mentioned as providing outstanding service that went above and beyond standard expectations. For instance, one reviewer spoke highly of a CNA who took it upon herself to bring fried chicken from Publix for a resident’s comfort—a gesture that profoundly illustrated personal attention amidst demanding work schedules. Such accounts underscore how certain staff members leverage their time and resources to support residents emotionally as well as physically.

Activities offered at Palm Garden also received praise from several reviewers. They described diverse programming designed to keep residents engaged—like shopping sprees featuring boutique items—and expressed appreciation for varied meal options appealing to different tastes and dietary needs. Many relatives noted that before leaving for homecare or while transitioning between rehabilitation phases, individuals were equipped with essential skills through training programs conducted by nurses or aides.

Despite these accolades for caregiving efforts at Palm Garden of Ocala, some reviews did voice concerns about staffing ratios affecting response times for assistance needed by patients—especially during night shifts when calls went unanswered longer than desired. A few relatives explicitly criticized occurrences where minor tasks like administering showers or ensuring regular medication were overlooked unless prompted by family members—a source of frustration considering they believed those responsibilities should be handled without necessitating outside reminders.

In conclusion, while Palm Garden has faced challenges related to staffing levels amid changing management scenarios which affect consistency in quality assurance temporarily; meaningful connections forged between caregivers and patients have undoubtedly left a lasting impact on many families navigating rehabilitation journeys alongside loved ones with varying medical conditions including dementia-related issues or recovery from strokes. Though critiques exist regarding areas needing improvement—namely staffing practices—the general tone among multiple reviewers reflects an appreciation for sincere effort put forth by dedicated caregivers striving hard every day under pressure while maintaining compassion towards every individual they serve daily at Palm Garden of Ocala.

Physicians

• Soosaipillai, Ivan Dr - Infectious Disease Associates of North Central Florida (0.1 miles)
• Daniel Schaffer, MD (0.2 miles)
• Ocala Plastic Surgery (0.2 miles)
• Thomas Lafferty, MD (0.2 miles)
• Joy Maldonado, MD (0.2 miles)
• Retina Center (0.2 miles)
• Stephen Bookbinder Medical - Stephen Bookbinder MD (0.2 miles)

Restaurants

• Zaxby's (0.4 miles)
• Piesanos Stone Fired Pizza (0.4 miles)
• McDonald's (0.5 miles)
• PDQ (0.6 miles)
• Olive Garden (0.6 miles)
• Red Lobster (0.6 miles)
• Yummy House (0.6 miles)

Cafes

• The Gathering Cafe Ocala (0.6 miles)
• Panera Bread (1.2 miles)
• Panera Bread (1.5 miles)
• Starbucks (1.9 miles)

Theaters

• Regal Hollywood & IMAX - Ocala (0.7 miles)
• Epic Theatres (1.7 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• Rebalance Pharmacy & Wellness Center (2.3 miles)
• Rebalance Pharmacy (2.3 miles)
• Eastern Pharmacy (2.3 miles)
• Bitting's Pharmacy (2.7 miles)

Hospitals

• Ocala Regional Medical Center (2 miles)
• Lifeline Personal Emergency Response Service (2.4 miles)