The Lodge Health And Rehabilitation Center
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635 South East 17Th Street, Ocala, FL 34471
For more information about senior living options: (844) 490-3973
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The staff are friendly and very helpful. They are very attentive and patient. The Lodge Rehabilitation Center has an amazing rehab and nursing team. The suites are well-kept and the common areas are pleasant. The center provides transportation for medical appointments or dialysis. Jocelyn Middleton is helpful, welcoming, and supports enrollment and transitions. Tonya in HR is great. The administrator Christian is awesome and a wonderful problem solver. The facilities are clean and well-maintained.
The meals were horrible and cold by the time they reached residents. Management was criticized for not putting effort into providing nutritious meals. The staff were not kind; many were unkind to the mother. The resident did not improve there and actually got worse during the stay. Residents were put in rooms, given an adult diaper, and forgotten about. Staff were seen standing around on their phones and ignoring call buttons. There were safety violations and unaddressed maintenance issues (e.g., broken AC, missing blinds). A nurse allegedly told a patient to check herself out if she didn't like it, and an oxygen machine was allowed to run down while call lights were ignored.Across Ocala, experiences at long-term care and rehabilitation facilities run the gamut from genuinely caring and well-organized to deeply frustrating and negligent. The Lodge Rehabilitation Center and a nearby Bridgewater location come up repeatedly as touchstones for this range. On one hand, families describe a facility with instruction, programs, and staff members who really seem to care and go the extra mile. On the other hand, there are numerous accounts of poorly prepared meals, missed calls for help, and administrative snags that leave residents feeling neglected. Taken together, the stories paint a picture of a place where high-quality care is possible but not consistent, and where the daily lived reality for residents can swing between comforting and chaotic depending on who you encounter and when.
Nutrition and mealtime experiences emerge as a central point of contention in these reviews. Several reviewers complain that meals arrive cold and poorly prepared, leaving residents undernourished despite the cost of care. Some even compare the quality unfavorably to local homeless shelters and soup kitchens, suggesting that more nutritious, thoughtfully prepared meals should be a baseline expectation for a facility of this price and purpose. This concern about food is not mere nitpicking; it touches on the core idea of daily dignity and comfort in a setting designed to support recovery and well-being. The frustration is amplified by anecdotes of food being used as a stopgap while families resort to delivering meals to their loved ones to prevent weight loss or hunger.
Caregiver behavior and perceived empathy also show up in a wide spectrum. A number of reviews describe staff who are kind, patient, and genuinely engaged with residents. In particular, a Spanish-speaking aide who assists with cleaning and changing patients receives high praise for his dedication, warmth, and evident care for those he serves. Other staff members - nurses, aides, and therapists - are repeatedly lauded for their attentiveness, communication, and willingness to go the extra mile. Yet these positive experiences sit alongside harsher critiques about staff there for only a portion of the day, or more often, staff who appear distracted or preoccupied, frequently seen talking on phones at nurses' stations and not responding promptly to call buttons. This contrast captures a recurring tension: the same facility can feel like a supportive community to some families while seeming impersonal or negligent to others, depending on timing, staffing levels, and individual interactions.
The role of administration and leadership surfaces as a recurring theme as well. Several testimonials highlight administrators who are described as capable, approachable, and effective problem-solvers. One account praises a facility administrator named Christian as a wonderful problem-solver who supports both patients and staff, while another notes Tonya in HR as a great asset. Phrases like "the administrator is awesome" and "their marketing is excellent" appear in glowing recommendations, suggesting that at least some families feel confident that leadership is actively working to create a supportive environment. These positive depictions contrast sharply with complaints about training gaps, slow responses, and inconsistent experiences in other branches or shifts, illustrating how administrative strength can markedly influence day-to-day impressions.
The rehabilitation program itself is a major source of both praise and critique. Some reviews single out specific clinicians and therapists who leave a lasting, positive impression. Fabrizio Sanchez, a PTA, is repeatedly described as delivering outstanding work and as a pillar of the rehab department who helps keep the whole process coordinated and moving forward. Acknowledgment of his contribution - along with mentions of a dedicated, capable rehab team and an onsite pain management approach - appears alongside broader affirmations that the rehab services are strong and well-organized. On the flip side, a few residents or family members express concern about consistency in therapy services and the overall pace of improvement, noting that progress can feel uneven and dependent on who is providing care at any given time. The presence of a robust therapy gym and structured activity schedules (game days, ice cream socials) is cited by many as a strength that enhances morale and recovery, reinforcing the sense that the center is actively working to create a community around rehab.
Communication with families and the broader care ecosystem also shows mixed results. Some reviewers describe excellent communication and compassionate, informative staff who walk families through enrollment, insurance processes, and daily updates. They emphasize the importance of feeling included in the care plan and of being able to coordinate appointments and transfers smoothly. Other accounts, however, describe frustrations with calls going unanswered, delayed responses, and a perception that staff are not consistently available to discuss changes in a resident's condition or treatment plan. In some cases, these communication gaps appear to directly impact the resident's well-being, such as concerns about medication availability or timely responses to emergencies. Overall, the strength of communication seems to hinge on individual staff members and shifts, rather than being uniformly reliable across the facility.
Facility environment and logistics feature as another dimension of experience. Several reviewers report clean rooms and well-maintained common areas, which helps create a sense of safety and dignity. Yet there are also cautions about the physical layout, with one reviewer describing the center as a "maze" and noting that rooms farther from the main areas can feel less accessible or comfortable. Temperature control issues, especially in the hot Florida climate, appear in some anecdotes, including a serious complaint about an air conditioner malfunction that left a resident uncomfortable or unsafe for an extended period. These tangible, day-to-day details matter because they affect not just comfort but also recovery, mood, and overall perception of whether the facility is prepared to meet residents' needs.
Across many of these narratives lies a shared longing: for consistency, respect, and genuine attention to each resident's welfare. Some families report that their loved ones flourish once they are connected with engaged clinicians, reliable caregivers, and a cohesive care team that communicates openly. Others recount experiences that feel neglectful or indifferent, with warnings about rooms, meals, and call bells that fail to live up to expectations for a facility bearing significant financial costs and responsibilities. The juxtaposition is striking and speaks to larger questions about staffing models, training, and accountability in skilled nursing and rehabilitation centers.
Taken together, the collection of experiences paints a nuanced portrait of care in Ocala's Lodge Rehabilitation Center and related facilities. There are clearly standout examples of compassionate care, professional staff, and strong administrative leadership that together create a positive, family-friendly environment. At the same time, there are persistent concerns about meal quality, timely assistance, and consistency in staffing that cannot be ignored. For families considering these centers, the most prudent path seems to be balancing expectations against personal experiences during tours and initial visits, speaking with multiple staff members across shifts, and paying close attention to how responsive the team is to both medical needs and everyday comforts. The stories here remind us that excellent care is not guaranteed by reputation or price alone; it hinges on ongoing, attentive, and well-coordinated effort from every corner of the facility.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lodge Health And Rehabilitation Center in Ocala, FL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, and a gaming room. Additionally, the community offers fully furnished accommodations with private bathrooms and kitchenettes.
Residents at The Lodge Health And Rehabilitation Center can enjoy the outdoor space and garden area for relaxation and leisure activities. The community provides housekeeping services to ensure a clean and comfortable living environment. Mealtime is a highlight at the community with restaurant-style dining and special dietary restrictions catered for.
Care services provided include 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is available along with diabetes diet support and meal preparation services.
The community also focuses on mental wellness with a dedicated mental wellness program for residents. Transportation arrangement services are provided for non-medical needs as well as transportation to doctors' appointments. The Wellness center offers various health programs to help residents stay active and achieve their fitness goals. Wi-Fi/high-speed internet is also available throughout the community.
Residents can engage in various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also several nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals to cater to residents' needs.
Overall, The Lodge Health And Rehabilitation Center offers a comprehensive assisted living experience that combines exceptional amenities with personalized care services to enhance the quality of life for its residents.
The Lodge Health And Rehabilitation Center is located at 635 South East 17Th Street, Ocala, FL 34471 in Marion County, Florida
The Lodge Health And Rehabilitation Center on seniors.fyi includes 6 photos including images showing interior, decor, lighting, piano, healthcare, painting, reception, plant, and more.
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