Ocala Health And Rehabilitation Center

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  • Interior

    A well-equipped rehabilitation room with exercise machines and therapy stations.

  • Outdoors

    A one-story building surrounded by greenery and a clear sky.

  • Decor

    A cozy outdoor seating area with white rocking chairs lined up on a porch.

  • Building

    A view of a building entrance with an American flag, surrounded by trees and under a partly cloudy sky.

  • Architecture

    A scenic view of a building with arched entrances, surrounded by lush greenery and a curved driveway.

  • Bedroom

    A hospital room with a single bed, wardrobe, and colorful curtains.

  • Trees

    A driveway leading to a building with an American flag and surrounding greenery.

  • Windows

    A hospital room with two beds separated by a curtain, featuring large windows and tray tables.

  • Dining

    An empty dining room with round tables covered in blue tablecloths, each adorned with a floral centerpiece.

  • Landscaping

    Sign for Ocala Health & Rehabilitation Center at the entrance.

  • Garden

    A serene courtyard garden with lush greenery and a stone pathway under a clear blue sky.

  • Outdoor

    A tree-lined pathway leading to several buildings under a clear blue sky.

  • Television

    A reception area with a decorative table featuring sign-in materials and a television mounted on the wall above.

  • Pathway

    A landscaped garden with a curved gravel pathway leading to a house, surrounded by lush greenery.

Ocala Health And Rehabilitation Center

1201 South East 24Th Road, Ocala, FL 34471

For more information about senior living options: (844) 490-3973

3.4 from 76 reviews
5 stars
42
4 stars
3
3 stars
2
2 stars
2
1 stars
27

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    Overall Review of Ocala Health And Rehabilitation Center

    Pros

    • pro Miss Leanne and Miss Kim were an amazing resource for me and my mother.
    • pro Ocala Health and Rehab lived up to all of our expectations.
    • pro From the initial admission process, to her final days, Ocala Health and Rehab lived up to all of our expectations.
    • pro The South Wing has exceptional staff.
    • pro Ocala Health and Rehabilitation is an excellent facility.
    • pro Everyone who works there that we have met are outstanding.

    Cons

    • pro Reviewers describe the facility as dirty and unclean, with roaches, urine odors, rusted fixtures, and dirty floors, curtains, and linens.
    • pro They report that CNAs and nurses are rude, unprofessional, and neglectful, with patients left sitting in their own feces for hours.
    • pro Administrators are accused of lying about Medicaid or private-pay status and prioritizing money over proper care.
    • pro The communication system is problematic, with non-working phones and portables that prevent family members from contacting residents.
    • pro The building is described as outdated and poorly maintained, with maintenance issues, old noisy beds, and other unsafe conditions.
    • pro Care deficiencies include inadequate wound care, missed meals, dietary neglect, and medication reductions that led to hospital visits.

    Review

    Ocala Health and Rehabilitation Center elicits a wide range of experiences from families who entrusted their loved ones to its care. On one end, several families recount compassionate, attentive support from particular staff members and administrators, alongside moments when the facility seemed to be everything a family could want in terms of empathy and accessibility. On the other end, a substantial number of reviews allege serious problems that go beyond isolated incidents, describing neglect, poor hygiene, communication breakdowns, and a troubling disconnect between care and the people who pay the bills or advocate for residents. Taken together, the reviews present a department that can feel like two different places depending on who is working the shift, which wing a resident is assigned to, and how loudly families advocate for their loved ones.

    Hygiene and the physical environment come up repeatedly as major concerns. Commenters describe outdated buildings with aging infrastructure, dirty floors, rusted fixtures such as meal stands and toilet paper holders, and curtains and linens that don't meet basic cleanliness standards. The scent of urine is mentioned as a recurring issue, along with roaches and other cleanliness problems that give the facility a "dark, unclean place" impression for some reviewers. Several accounts describe reform-like promises that never seem to materialize, with families reporting that bathrooms are cleaned only intermittently and that essential, everyday tasks - like timely removal of meal trays or ensuring residents aren't left in their rooms for hours - are not reliably accomplished. The overall sense is that the physical surroundings and upkeep can be hit-or-miss, with some days and areas feeling neglected.

    Care experiences vary dramatically from resident to resident. Some reviews recount attention to dietary needs and timely medical interventions, including one account in which a Medicaid advocate recommended the facility and residents received what felt like hospice-level attention during a loved one's final days. Other stories describe worrisome gaps: residents sitting in their own mess for hours, wounds not receiving appropriate care, missed meals, and even reduced medication leading to hospitalization. One family specifically faulted the facility for ignoring dietary needs and undermining medication schedules, a combination that understandably raises questions about overall clinical oversight. The tension between good clinical care in certain wings or with certain staff and outright lapses in basic care in other cases is a recurring theme.

    Within the staffing and administrative sphere, voices are polarized. A number of families praise individual caregivers, therapists, and administrators who seemed genuinely invested in their loved ones. Names like Miss Leanne and Miss Kim appear as beacons of honesty and reliability, with grateful families saying these staff members provided crucial information, guidance, and support during admissions and ongoing care. The South Wing is singled out as having exceptional staff, with particular thanks to people like Pam, Carmela, Rob, Christian, and others for their responsiveness and communication. Positive experiences are also attached to direct lines of contact with leadership in at least some cases, including access to a director's cell phone for concerns and regular attendance from supportive billing staff. In contrast, other families describe rude front desk personnel, office staff who allegedly lie or downplay problems, and a broader sense that some employees are indifferent or punitive toward residents and their families when concerns are raised. Complaints about non-working phones, broken portable devices, and the lack of reliable communication with the outside world add to the sense of a facility that struggles with basic operational reliability.

    The contrast across reviews also touches on the financial and administrative navigation of care. Several reviewers describe experiences with Medicaid advocates or with staff who helped them navigate the complexities of private pay versus Medicaid, sometimes with praise for how these interactions were handled and sometimes with suspicion about billing practices. One post accuses the administration of prioritizing money at the expense of patient care, while others recount positive experiences with administrators who were approachable, responsive, and deeply involved in the care of their residents. The mixed messages around leadership - praising some administrators for dedication and condemning others for what is perceived as ineffective management or punitive behavior - underline a core uncertainty for families deciding whether the facility is the right fit for their loved one.

    Beyond individual incidents, several accounts urge prospective families to conduct thorough due diligence. Reviewers emphasize the importance of visiting regularly, insisting on transparent communication, and not accepting casual assurances about care. They advocate for persistent advocacy on behalf of residents, pointing out that what happens on a weekday shift or a particular wing can differ significantly from what occurs at other times. The overarching advice is to be vigilant: monitor dietary services, wound care, hygiene practices, portables and phone accessibility, and the responsiveness of staff when concerns are raised. These voices remind readers that the responsibility for quality care rests not only with caregivers but with families who remain engaged and informed.

    In the end, Ocala Health and Rehabilitation Center evokes a spectrum of experiences that range from deeply positive to profoundly troubling. Some families speak of a place that became a second home for their loved ones, where compassionate staff and thoughtful administrators helped them through difficult days and provided a sense of community. Others describe a facility that fails to meet basic standards of cleanliness, timely care, and consistent communication, leaving families worried about their relatives' safety and well-being. The reviews collectively point to a need for ongoing accountability, constructive improvements in hygiene and care protocols, and a steadfast commitment to transparent, respectful engagement with families. For families facing this decision, the common thread is clear: do not assume consistency across the board - expect and demand high-quality care, regular updates, and a culture of accountability that puts residents' dignity and health first.

    Features

    Housing

    • 180 resident community capacity 180 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ocala Health And Rehabilitation Center in Ocala, FL is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community prides itself on providing a comfortable and welcoming environment where seniors can thrive and receive the support they need.

    Residents at Ocala Health And Rehabilitation Center can take advantage of various amenities designed to promote relaxation, entertainment, and social interaction. A beauty salon is available for residents to maintain their personal grooming needs, while cable or satellite TV is provided for their entertainment. The community also offers community-operated transportation for outings and appointments, as well as a computer center with Wi-Fi/high-speed internet access.

    Dining options at Ocala Health And Rehabilitation Center are top-notch. Residents can enjoy delicious meals served in a restaurant-style dining room, prepared by the skilled staff who cater to special dietary restrictions such as diabetes diets. Meal preparation and service are included, ensuring that residents have nutritious meals throughout the day.

    The community provides care services to meet the individual needs of each resident. A 24-hour call system ensures quick assistance whenever needed, while 24-hour supervision ensures safety and peace of mind for both residents and their families. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers.

    Medication management is offered to ensure that residents take their medications correctly and on schedule. In addition, there is a mental wellness program in place to address any emotional or cognitive concerns residents may have.

    Ocala Health And Rehabilitation Center also offers an array of activities to keep residents engaged and active. Concierge services are provided to assist with planning day trips or accessing local amenities such as cafes, pharmacies, restaurants, theaters, places of worship, physicians' offices, and hospitals located nearby. Fitness programs help residents stay healthy and maintain physical wellness, while scheduled daily activities offer opportunities for socialization and participation in resident-run programs.

    Overall, the Ocala Health And Rehabilitation Center is a well-equipped assisted living community that prioritizes the comfort, well-being, and happiness of its residents. With its extensive amenities and care services, it provides a supportive environment where seniors can age gracefully and enjoy a fulfilling lifestyle.

    Nearby Places of Interest

    Physicians

    • Children's Health of Ocala (0.1 miles)
    • Endoscopy Center of Ocala (0.4 miles)
    • Ocala Pediatrics (0.4 miles)
    • Fast Track Pediatrics (0.4 miles)
    • Ocala Orthopaedic Group PA (0.5 miles)
    • The Orthopaedic Institute (0.6 miles)
    • Ocala Orthopedic Care (0.6 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Bitting's Pharmacy (0.7 miles)
    • Rebalance Pharmacy (1 miles)
    • Rebalance Pharmacy & Wellness Center (1 miles)
    • Walgreens (1.2 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (2 miles)

    Restaurants

    • Miller's Ale House - Ocala (0.8 miles)
    • IHOP (1.4 miles)
    • Ocala Downtown Market Restaurant (1.5 miles)
    • Checkers (1.6 miles)
    • Infinite Ale Works (1.6 miles)
    • Ivy on the Square (1.7 miles)
    • Harry's Seafood Bar & Grille (1.7 miles)

    Hospitals

    • Lifeline Personal Emergency Response Service (1.2 miles)
    • Heart of Florida Health Center (1.9 miles)

    Places of Worship

    • First Christian Church (1.5 miles)

    Cafes

    • Brick & Iron Cafe (1.6 miles)
    • Starbucks (2.1 miles)
    • Panera Bread (2.4 miles)
    • The Gathering Cafe Ocala (2.6 miles)

    Theaters

    • Regal Hollywood & IMAX - Ocala (2.6 miles)

    Frequently Asked Questions

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