Madison Pointe Care Center in New Port Richey, FL

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  • Interior

    A cozy waiting area featuring patterned chairs, small tables, and a vibrant piece of wall art.
  • Building

    A medical office building with a welcoming entrance and well-maintained landscaping.
  • Bedroom

    A hospital room featuring two beds with plaid bedding, illuminated by warm indoor lighting.
  • Windows

    A cozy bedroom featuring a single wooden bed with green bedding and a serene ambiance.
  • Dining

    A cozy kitchen featuring modern appliances and a small dining area.
  • Lighting

    A well-furnished conference room suitable for meetings and discussions.
  • Artwork

    A modern seating area in a lobby featuring stylish furniture and colorful artwork.
  • Bathroom

    An accessible bathroom featuring a toilet, bathtub with grab bars, and a shower chair.
  • Healthcare

    A spacious and well-equipped therapy room designed for rehabilitation purposes.

Madison Pointe Care Center in New Port Richey, FL

6020 Indiana Avenue, New Port Richey, FL 34653

For more information about senior living options: (844) 490-3973

3.7 from 102 reviews
5 stars
61
4 stars
7
3 stars
3
2 stars
2
1 stars
29

Skilled Nursing Facility

Overall Review of Madison Pointe Care Center

Pros

  • pro Lisa Calhoun is described as a pleasant CNA whose attentive care makes residents feel special.
  • pro April is praised as a compassionate nurse who is very sensitive to residents' care.
  • pro The care team, including Leanna, Dawn, Candi, and April, delivers exceptional rehab and is considered irreplaceable.
  • pro The facility is noted for being very clean and for having an outstanding rehab team; Dawn, Candi, and Natasha are highlighted for going above and beyond.
  • pro Samdy B is described as getting along well with residents, helping everyone, and ensuring meals are on time.
  • pro Leondria is recognized for care, professionalism, patience, strength, and dedication in handling multiple wheelchair patients.
  • pro Tiffany and Dawn are thanked for always taking extra time to assist residents.
  • pro Debbie is described as wonderful with activities.
  • pro Sandy B is described as the best.
  • pro Courtney in the business office is praised for being helpful and courteous; Jay is amazing at taking care of residents.
  • pro Natasha, Kirstin, and Brianna are noted as very good aides.
  • pro Overnight staff Tori, Lisa, and Re are praised as awesome.

Cons

  • pro The rehabilitation facility should be closed for safety due to reported ADA violations.
  • pro The staff are rude and call lights go unanswered for long periods.
  • pro They overdosed residents and refused to take them to the emergency room.
  • pro The facility lies to families and has terrible communication about discharge and insurance.
  • pro The food is disgusting, of poor quality, and often served cold or unidentifiable.
  • pro The showers and rooms are dirty, with filthy bathrooms and unclean floors.

Review

Madison Pointe Care Center in New Port Richey is best suited for families seeking solid rehabilitation focus and dementia-capable care delivered in a warm, home-like environment. The center's strongest showing is in therapy-driven recovery: patients often leave with noticeable improvements in mobility and independence, supported by a steady cadre of nurses, CNAs, and therapists who are praised for patience, attentiveness, and genuine care. The facility's proximity to Morton Plant Hospital adds a practical safety net for families who want ready access to acute care if needed, and several reviews emphasize a consistent, family-centered vibe that makes residents feel seen and respected.

Those weighing alternatives should consider places where communication and administrative responsiveness are consistently seamless, or where food quality and room cleanliness meet equally high, unwavering standards. A portion of the reviews signal significant concerns about after-hours accessibility, call-bell response times, and administrative reach - issues that can erode confidence if care is needed around the clock or during transitions. For families with lofty expectations for pristine dining experiences, ultra-modern interiors, or flawless billing practices, the variability in Madison Pointe's experiences may prompt looking at other options where the day-to-day operations feel steadier and more transparent.

On balance, the facility's therapy-first strengths offset many of the most serious drawbacks when the focus is on rehabilitation outcomes. The strongest testimonials highlight PT and OT teams that push residents toward recovery, with concrete praise for therapists who tailor plans, motivate patients, and coordinate closely with nursing staff. Nursing and aide staff are repeatedly described as caring and capable, delivering hands-on assistance that makes a measurable difference in daily functioning. For an elderly resident with complex rehab needs or a loved one navigating post-acute recovery, Madison Pointe can deliver tangible gains and a path back toward home or greater independence.

Yet the cons should not be dismissed, because they are present enough to influence a family's risk calculus. Some reviews recount experiences of understaffing, delayed call lights, and uneven communication from administration, including accounts of miscommunication and frustration around discharge planning or insurance processes. While many residents and families sing praises for individual caregivers and administrators who go the extra mile, there are equally vocal opinions about variability in care, cleanliness struggles in certain periods, and conflicting impressions of how concerns are handled at the leadership level. The facility's aging building is a recurring note, implying that infrastructure quality may not rival newer campuses and could affect long-term comfort or maintenance.

For decision-making, approach Madison Pointe with a concrete information-gathering plan. Request a clear, up-to-date tour focused on therapy schedules, after-hours support, and the day-to-day staffing model across shifts. Ask to meet the therapy team relevant to your loved one's needs, review current CNA and nursing coverage, and probe how communication is structured between front desk, admissions, nursing, and family members. Inquire about memory-care protocols, activity programming, and safety measures for residents with dementia, as well as the facility's protocol for discharge planning and coordination with external providers. Finally, seek a candid read from current families about recent experiences, not just peak moments, to gauge how well the center sustains quality over time.

In the end, Madison Pointe offers a pragmatic, capable option for rehabilitation and memory-care needs when the priority is proven therapeutic effectiveness and a compassionate staff core. It is a credible choice for families who value hands-on therapy, consistent frontline care, and a welcoming, home-like atmosphere, packaged with the practical benefit of hospital adjacency. It is less suited for those who require absolute uniformity in administration, flawless daily operations around the clock, or the most modern facility amenities. A disciplined, in-person due-diligence process - tours, direct conversations with therapy and nursing leadership, and up-to-date references - will reveal whether Madison Pointe aligns with the specific expectations and risk tolerance of the family considering placement.

Features

Housing

  • 119 resident community capacity 119 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tampa International (22 miles away) Tampa International (22 miles away)
  • St. Petersburg-Clearwater International (24 miles away) St. Petersburg-Clearwater International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Madison Pointe Care Center in New Port Richey, FL is a premier assisted living community that provides exceptional care and a comfortable living environment for seniors. With a range of amenities and care services, residents can enjoy a fulfilling and worry-free lifestyle.

The community offers numerous amenities to enhance the residents' quality of life. There is a beauty salon on-site for convenient grooming services, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, ensuring residents have easy access to the surrounding area. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs, catering to special dietary restrictions. A fitness room is provided for maintaining physical health, and there are fully furnished private rooms with their own bathrooms.

In addition to these amenities, Madison Pointe Care Center offers various care services to meet the individual needs of residents. There is 24-hour call system and supervision to ensure the safety and well-being of all residents. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration of prescribed medications. Special dietary restrictions like diabetes diets are taken into consideration during meal preparation.

Residents at Madison Pointe Care Center can enjoy an active lifestyle through a variety of activities offered by the community. Fitness programs help residents maintain their physical health while planned day trips provide opportunities for exploration and socialization outside the community. Resident-run activities allow individuals to engage with their peers while scheduled daily activities provide entertainment and engagement within the community.

The surrounding area offers additional conveniences for residents with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options nearby. These amenities enhance the accessibility and convenience of daily life.

Overall, Madison Pointe Care Center is a vibrant assisted living community that provides exceptional care services and amenities to enhance the well-being of its residents. With a range of activities and convenient nearby amenities, residents can enjoy a fulfilling and enriched lifestyle in a comfortable and supportive environment.

Nearby Places of Interest

Physicians

  • Glory Center (0.1 miles)
  • MOSAIC - Mitchell Oral Surgery and Implant Centers (0.2 miles)
  • Advanced Healthcare Alternatives (0.7 miles)
  • Meadow Lane Surgery Center (1.2 miles)
  • Sanchez Norma MD (1.2 miles)
  • Vein & Vascular Institute (1.2 miles)
  • Ramappa Renuka MD (1.2 miles)

Restaurants

  • Fitzgerald's (0.3 miles)
  • Little Coronas Cigar Lounge (0.3 miles)
  • Burger King (0.8 miles)
  • Cracker Barrel (1.4 miles)
  • McDonald's (1.4 miles)
  • Pirate Bar (1.5 miles)
  • Widow Fletcher's (1.8 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.8 miles)
  • A To Z Pharmacy (2.8 miles)
  • Walgreens (2.8 miles)
  • Walgreens (2.8 miles)

Parks

  • Jay B Starkey Wilderness Park (1.5 miles)

Cafes

  • Panera Bread (2.8 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (4.5 miles)

Places of Worship

  • Metropolitan Ministries (3.6 miles)

Transportation

  • U-Haul Moving & Storage (3.9 miles)

Hospitals

  • Medical Center Of Trinity (4.8 miles)

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