Claridge House Nursing & Rehabilitation Center
Save13900 North East 3Rd Court, North Miami, FL 33161
For more information about senior living options: (844) 490-3973
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The personnel at Claridge House are loving, attentive, and caring. The overall care at Claridge House is excellent, and families are pleased with the service. The staff are compassionate and explain everything clearly. Claridge House helps families by caring for their loved ones. Families feel grateful for Claridge House. The admissions staff provide clear, precise, and supportive service during transitions. The facility provides outstanding customer service. The staff are friendly, professional, and meet residents' needs. Claridge House provides a warm, supportive environment with attentive care. The leadership and staff are commendable, keeping families informed and confident. The nurses are kind, patient, and genuinely care for residents. The facility is clean, well-maintained, and offers engaging activities for residents.
A reviewer claims the facility failed to provide adequate care during their father's four-day stay, noting a stroke and dementia, with a nurse not knowing where he was and no one checking on him until his wife arrived. The reviewer described the facility as disgusting, dirty, ratchet, and with very rude staff, advising others to take their loved ones elsewhere. The reviewer alleged staff lied, grew angry when questioned, seemed to be waiting for the loved one to die, suggested care was about money, and described dirty bathrooms, difficulty finding doctors, and only two nurses working; they called for the place to be shut down. A visitor described the place as dirty, dusty, outdated, with staff standing around and not tending to patients. The reviewer criticized the facility as substandard, stating it should not receive any stars and calling it a "New Era Holocaust," while accusing Mount Sinai Hospital of referring patients there and alleging Medicaid patients were treated as unworthy (patient dumping). The reviewer claimed neglect of their mother-in-law, who was left for days without proper medication or care.Claridge House appears to be a place that inspires a broad spectrum of experiences among families and residents. For many, it is described as a warm, loving environment where staff members are attentive, compassionate, and genuinely focused on the well-being of those in their care. Several families praise the overall quality of care, noting that their loved ones receive not only medical attention but also emotional support and personal consideration. The consensus from these voices is that the facility can feel like a reassuring home, where caregivers take the time to explain procedures, address questions, and help families feel at ease during what is often a stressful period.
A common thread among the most favorable reviews is the role of the admissions and administrative teams in smoothing transitions. Families who have moved relatives into Claridge House repeatedly highlight how smoothly the process proceeds when guided by competent staff. In particular, the admissions personnel are described as clear, precise, and supportive, turning what could be a stressful moment into a more manageable experience. This care often continues beyond the initial move, with staff members such as Ms. Shantavia and Amanda singled out for their responsiveness and thoroughness. The sense that the facility provides not just care but reassurance - especially during respite arrangements or the first days of a stay - recurs across several positive anecdotes.
The positive testimonials frequently emphasize the atmosphere as well as the practical aspects of care. Reviewers describe the facility as clean and well maintained, with a comprehensive program of activities aimed at keeping residents engaged. Families say their loved ones are treated with dignity, kindness, and patience, and they express gratitude for staff who go the extra mile to ensure comfort and safety. The environment is portrayed as one where residents can feel secure enough to enjoy visits, vacations, and a sense of normalcy, with family members able to trust that medical needs and emotional needs are being attended to. In several accounts, staff members are praised for their compassion and for turning caregiving into a mission - an impression reinforced by references to faith and gratitude for the people who provide care.
In addition to general praise, specific staff members receive sustained commendation. Amanda, in particular, appears repeatedly as a key coordinator who helps families through the admission and ongoing care journey. Shantavia is also highlighted for helping families secure respite and for maintaining a supportive line of communication. These testimonials stress that, when the team is aligned and proactive, families feel informed and empowered, which significantly eases the emotional burden of placing a loved one in care. The sense of leadership and teamwork among the caregivers is described as a strong point, contributing to a sense of trust that the elderly in their care are receiving attentive and respectful treatment.
Yet alongside the praise, there is a robust current of criticism that cannot be overlooked. Several reviews recount harrowing experiences in which loved ones experienced neglect or substandard care. One family describes a father who, after four days in the facility, suffered a stroke and dementia, with alarmingly delayed responses and a perception that staff were not adequately monitoring his condition. The account accuses various members of the staff - social workers, administration, and nurses - of failing to provide basic care or appropriate supervision, and it communicates a deeply painful sense of mistrust and frustration. These narratives convey a fear that insufficient attention and poor oversight can have serious consequences for residents' health.
Other reviews paint a starkly different picture, with words like dirty, outdated facilities and a general sense of neglect. Some visitors describe unsanitary conditions, neglected bathrooms, and a lack of available medical staff, sometimes noting that only a couple of nurses were on duty. Strong language emphasizes the perceived mismatch between the facility's responsibilities and the actual level of care delivered. In the most forceful of these accounts, reviewers urge others to find alternative placements, suggesting risk to loved ones and expressing indignation about what they view as pattern or systemic issues rather than isolated incidents.
There are also broader accusations surrounding the facility's operations and external referrals. A number of reviews question relationships with hospitals and referral sources, implying preferential treatment or patient dumping - especially for Medicaid patients. The rhetoric becomes sharp in these pieces, with accusations that some referrals reflect selective practices and that certain patients are not deemed worth the resources required for proper care. While these claims are framed as deeply troubling firsthand observations, they add to a narrative in which the facility's reputation and accountability are topics of significant concern for families and the broader community.
Despite the range of experiences, there is a recurrent sense that Claridge House holds potential to be a place of genuine care when properly managed and staffed. Several reviews highlight moments of excellence: responsive admissions teams, compassionate nursing staff, informative communication, and a generally warm, dignified environment where residents feel seen and valued. The positive travel through hardship is evident in stories of families feeling supported during transitions, clinicians collaborating with families to plan and monitor care, and residents continuing to engage in meaningful activities and forms of companionship.
Taken together, the collection of reviews presents a nuanced portrait of Claridge House. For some families, it is a beacon of compassionate care and reliable support at a difficult life transition, where staff members are remembered for their kindness, professionalism, and spiritual or emotional reassurance. For others, it is a place of urgent concern, where experiences of neglect, cleanliness issues, or perceived lapses in medical oversight have left lasting distress and the difficult need to seek alternative arrangements. The overarching message is clear: this facility can provide exceptional, life-affirming care, but it also faces significant challenges that demand ongoing attention, transparency, and accountability to ensure every resident receives the highest standard of care. Families considering Claridge House are advised to engage directly with staff, visit in person, ask pointed questions about monitoring, staffing levels, and medication administration, and gauge whether the care culture aligns with their loved one's needs and their own expectations for safety, dignity, and consistent communication.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (10 miles away) Fort Lauderdale-Hollywood International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Claridge House Nursing & Rehabilitation Center is an assisted living community located in North Miami, FL. We pride ourselves on providing a comfortable and homelike atmosphere for our residents. Our facility offers a wide range of amenities to enhance the living experience of our residents.
For those who enjoy looking their best, we have an on-site beauty salon where residents can receive haircuts, styling, and other beauty services. Our residents can stay entertained with cable or satellite TV in their rooms. We also offer community operated transportation for outings and appointments.
Our computer center is equipped with internet access, allowing residents to stay connected with friends and family or browse the web. Meals are served in our dining room, with delicious restaurant-style dining options available. Residents can also enjoy the option of having meals prepared in their own kitchenette.
We understand the importance of maintaining an active lifestyle, which is why we provide a fitness room and a wellness center for exercise and health maintenance. Our gaming room offers opportunities for friendly competition and socializing. For those who prefer outdoor activities, we have outdoor spaces and gardens to relax and enjoy the fresh air.
Housekeeping services are provided to ensure that residents' living spaces are clean and tidy. Move-in coordination is available to assist new residents in settling comfortably into their new home. Private bathrooms provide convenience and privacy for our residents.
In terms of care services, our 24-hour call system ensures that help is always just a button press away. We provide round-the-clock supervision to ensure the safety and well-being of our residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available.
Our staff is trained in medication management to ensure proper administration of medications according to individual needs. We also have specialized dietary options available for diabetic individuals or those with special dietary restrictions.
Residents can take part in various activities offered at Claridge House Nursing & Rehabilitation Center. With concierge services available, outings and day trips are planned for residents to explore the surrounding areas. Resident-run activities and scheduled daily activities provide a sense of community and engagement.
Conveniently located near cafes, parks, pharmacies, restaurants, and theaters, our community offers easy access to nearby amenities. At Claridge House Nursing & Rehabilitation Center, we strive to provide excellent care services and a comfortable living environment for our residents.
Claridge House Nursing & Rehabilitation Center is located at 13900 North East 3Rd Court, North Miami, FL 33161 in Miami-Dade County, Florida
Claridge House Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, entrance, interior, healthcare, exterior, lights, physical therapy, rehabilitation, and more.
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