Claridge House Nursing & Rehabilitation Center in North Miami, FL

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Claridge House Nursing & Rehabilitation Center in North Miami, FL

Information last verified:

13900 North East 3Rd Court, North Miami, FL 33161

For more information about senior living options: (844) 490-3973

3.6 from 93 reviews
5 stars
51
4 stars
11
3 stars
3
2 stars
1
1 stars
27

Overall Review of Claridge House Nursing & Rehabilitation Center

Pros

  • pro The staff at Claridge House are loving, attentive, and caring.
  • pro The overall care provided is excellent.
  • pro The admissions team is incredibly helpful, clear, precise, and supportive.
  • pro Claridge House offers outstanding customer service.
  • pro The nurses are kind, patient, and genuinely care for residents’ comfort.
  • pro The facility is clean, well-maintained, and offers engaging activities.
  • pro The team demonstrates professionalism, empathy, and dedication.
  • pro The environment is warm and supportive, making families feel confident about their loved ones' care.
  • pro Amanda and the coordinating team are praised for their professionalism and kindness in guiding families through transitions.

Cons

  • pro The staff were disgusting, dirty, and very rude.
  • pro The facility should not be housing anyone; it was dirty, dusty, and outdated, with workers standing around not tending to patients.
  • pro The staff are deceitful and lie to families, and they prioritize money over patient care.
  • pro The place is a dump—filthy and unprofessional.
  • pro The hallways smelled like death, and there was a cockroach infestation.
  • pro The facility does not answer the phone and is unprofessional.
  • pro One reviewer called the facility substandard and described it as a "New Era Holocaust."
  • pro Residents waited for hours in urine and feces, with little to no cleaning.
  • pro The staff neglected basic care and left loved ones unattended, with dehydration leading to ICU admission.
  • pro The place had cockroaches in the bathroom and other filth.

Review

Claridge House Nursing & Rehabilitation Center in North Miami is best suited for families that prize a warm, person-centered atmosphere and a clearly guided admissions process. The community often appeals to those who want caregivers who are described as loving, attentive, and compassionate, with staff members who are accessible and responsive during transitions. It can be a good fit for respite stays or short-term rehab when the emphasis is on bedside kindness, emotional warmth, and a faith-informed, supportive environment. For families seeking a facility that feels like a home with strong pastoral or spiritual undertones, Claridge House offers a sense of belonging and personal attention that many residents and families value deeply.

Those who should consider alternatives are families for whom cleanliness, consistent safety protocols, and medical oversight are non-negotiable. A number of reviews raise red flags about maintenance, odors, and sanitation, including reports of cockroaches, strong smells, and dirty facilities. Several accounts describe neglectful or inconsistent supervision, delayed responses to care needs, and outright disagreements with administration or nursing staff. For residents with complex medical needs, fragile health, or a history of dehydration or hospitalization, the tenor of safety concerns in multiple reviews makes careful, direct scrutiny essential. In short, households prioritizing spotless environments, predictable routines, and transparent, accountable care should look at other options.

From a practical perspective, the strongest positives center on the direct care team and the admissions experience. Families repeatedly praise the bedside nurses, CNAs, and therapists for their compassion, patience, and hands-on attentiveness. The admissions process is frequently described as smooth, with admissions staff providing clear guidance and credible support, which can relieve substantial stress at a vulnerable moment. Management and office staff are honored in many anecdotes for being kind, professional, and communicative, helping families feel informed and respected. In many cases, the facility’s cleanliness and maintenance are cited as adequate or improving, creating a capable setting for routine rehab and daily living activities when conditions are favorable.

However, the most consequential concerns in the reviews point to persistent, systemic gaps that cannot be ignored. A substantial portion of posts describe deteriorating or alarming conditions, unmet basic needs, inconsistent monitoring, and lapses in medication or hydration that have led to hospitalizations or worse. Residents are sometimes portrayed as being left unattended, or moved through systems with limited physician visibility, contributing to fear among families about ongoing health threats. The environment is also depicted as outdated or poorly maintained in some reviews, with recurring complaints about cleanliness, odors, and pests. All of these factors combine to create a risk profile that requires vigilant, ongoing oversight by families and staff alike.

In weighing the pros against the cons, the care quality and the human touch provide meaningful value, but only to the extent that safety, cleanliness, and consistent medical oversight are maintained. The compassionate care described by many families can offset some daily strains, especially when administration and nursing leadership are responsive and communicative. Yet the recurring, highly specific negative reports about hygiene, staff reliability, and timely care can undermine overall confidence, particularly for residents who require aggressive medical management or those who are easily vulnerable to infections or dehydration. The facility’s ability to sustain reliable, proactive care will determine whether the positives ultimately overshadow the recurring concerns.

The bottom-line recommendation is practical and clear: Claridge House can be a strong choice for families who want a nurturing, respectful environment and who are prepared to engage actively in ongoing oversight of care. Tours should focus on actual cleanliness, infection-control practices, staffing consistency, and the responsiveness of the medical team. Demand a current, comprehensive care plan with clear goals, regular family updates, and a demonstration of how weekends and nights are staffed. For families who cannot accept the risk of inconsistent care or persistent cleanliness issues, pursuing higher-rated alternatives in the area is wise. In any case, prioritize transparency, measurable quality indicators, and a hard, practical plan for escalation if concerns arise.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (10 miles away) Miami International (10 miles away)
  • Fort Lauderdale-Hollywood International (12 miles away) Fort Lauderdale-Hollywood International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Claridge House Nursing & Rehabilitation Center is an assisted living community located in North Miami, FL. We pride ourselves on providing a comfortable and homelike atmosphere for our residents. Our facility offers a wide range of amenities to enhance the living experience of our residents.

For those who enjoy looking their best, we have an on-site beauty salon where residents can receive haircuts, styling, and other beauty services. Our residents can stay entertained with cable or satellite TV in their rooms. We also offer community operated transportation for outings and appointments.

Our computer center is equipped with internet access, allowing residents to stay connected with friends and family or browse the web. Meals are served in our dining room, with delicious restaurant-style dining options available. Residents can also enjoy the option of having meals prepared in their own kitchenette.

We understand the importance of maintaining an active lifestyle, which is why we provide a fitness room and a wellness center for exercise and health maintenance. Our gaming room offers opportunities for friendly competition and socializing. For those who prefer outdoor activities, we have outdoor spaces and gardens to relax and enjoy the fresh air.

Housekeeping services are provided to ensure that residents' living spaces are clean and tidy. Move-in coordination is available to assist new residents in settling comfortably into their new home. Private bathrooms provide convenience and privacy for our residents.

In terms of care services, our 24-hour call system ensures that help is always just a button press away. We provide round-the-clock supervision to ensure the safety and well-being of our residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available.

Our staff is trained in medication management to ensure proper administration of medications according to individual needs. We also have specialized dietary options available for diabetic individuals or those with special dietary restrictions.

Residents can take part in various activities offered at Claridge House Nursing & Rehabilitation Center. With concierge services available, outings and day trips are planned for residents to explore the surrounding areas. Resident-run activities and scheduled daily activities provide a sense of community and engagement.

Conveniently located near cafes, parks, pharmacies, restaurants, and theaters, our community offers easy access to nearby amenities. At Claridge House Nursing & Rehabilitation Center, we strive to provide excellent care services and a comfortable living environment for our residents.

Nearby Places of Interest

Restaurants

  • Chipotle Mexican Grill (1.8 miles)
  • Jackson Soul Food II (3.1 miles)
  • Houston's (3.6 miles)
  • Mo's Bagels & Deli (4.3 miles)
  • Serafina Miami (4.9 miles)
  • Mandolin Aegean Bistro (6 miles)
  • Chili's Grill & Bar (6.6 miles)

Pharmacies

  • Walgreens (2.9 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.8 miles)
  • Winn-Dixie (4.1 miles)
  • Winn-Dixie (4.2 miles)

Parks

  • Scott Park (3.2 miles)
  • Haulover Beach Park (4.2 miles)
  • Founders Park (4.8 miles)
  • North Shore Open Space Park (5.2 miles)
  • Babcock Park (7.2 miles)
  • Poinciana Park (7.2 miles)
  • South City Beach Park (7.2 miles)

Theaters

  • AMC Aventura 24 (4.8 miles)

Cafes

  • Starbucks (4.9 miles)
  • Rosetta Bakery (4.9 miles)
  • Starbucks (8.3 miles)
  • Nauti Grind Cafe (8.5 miles)
  • Starbucks (8.6 miles)
  • Starbucks (8.6 miles)

Transportation

  • Tri-Rail Metrorail Transfer (5.7 miles)
  • Earlington Heights Metrorail Station (6.7 miles)
  • North Perry Airport of Broward County (7.2 miles)
  • Okeechobee Metrorail Station (8 miles)
  • Miami Intermodal Center (8.4 miles)
  • Bus Station (8.4 miles)
  • Miami Airport Tri-Rail Station (8.5 miles)

Hospitals

  • Mount Sinai Medical Center (7 miles)
  • Jackson Memorial Hospital (7.8 miles)
  • Veterans Administration Hospital Miami (7.9 miles)
  • Joe DiMaggio Children's Hospital (8.1 miles)
  • University Of Miami Hospital (8.1 miles)

Physicians

  • University Of Miami Doctors Office (8.1 miles)

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