Fountain Manor Health & Rehabilitation Center in North Miami, FL

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Fountain Manor Health & Rehabilitation Center

Fountain Manor Health & Rehabilitation Center in North Miami, FL

Information last verified:

390 North East 135Th Street, North Miami, FL 33161

For more information about senior living options: (844) 490-3973

4.2 from 109 reviews
5 stars
86
4 stars
2
3 stars
2
2 stars
0
1 stars
19

Overall Review of Fountain Manor Health & Rehabilitation Center

Pros

  • pro The staff are caring and attentive to the emotional well-being of residents.
  • pro Fountain Manor’s Rehab Team delivers high-quality care and makes a big impact on recovery.
  • pro The nursing and administrative teams are professional, helpful, and truly dedicated.
  • pro The facility is clean, well-organized, and feels like a home away from home.
  • pro Maria’s Café and the warm, joyful atmosphere contribute to a nurturing environment.
  • pro The social services team is empathetic, knowledgeable, and instrumental in coordinating care and transfers.
  • pro The therapy team is persistent and proactive, visiting patients regularly to support progress.
  • pro Specific staff members, like Blondie, Aaron, Tasha, Gaby, and Zoey, are repeatedly praised for going above and beyond.
  • pro Fountain Manor offers engaging activities and amenities that residents value and enjoy.

Cons

  • pro They describe Fountain Manor as a deplorable facility with cross-contamination at its finest.
  • pro They claim care is neglectful, with call buttons unanswered for over 20 minutes and no vitals monitoring.
  • pro They report the facility is not clean, with a urine and feces odor and dirty, sticky floors.
  • pro They note roaches crawling around the floors during visits.
  • pro They say the staff is severely understaffed and lacking empathy.
  • pro They allege an improper restraint using a bedsheet without an authorized order.
  • pro They report a death attributed to gross medical neglect and dangerous conditions.
  • pro They warn others not to bring their loved ones here.

Review

Fountain Manor Health & Rehabilitation Center in North Miami is best suited for seniors who need focused, goal-directed rehabilitation and hands-on therapeutic support, especially those aiming to regain mobility, balance, or independence after surgery or a major health event. The center earns high marks from families who value a strong rehab team, consistent therapy routines, and attentive social services that help coordinate transitions back into the community. It also appeals to relatives seeking a facility with a home-like atmosphere, visible care and warmth from staff, and opportunities for activity and social engagement. Those prioritizing intensive, 24/7 medical surveillance, airtight updates to families, or ultra-scrupulous infection control should proceed with caution. In particular, residents with highly delicate medical stability or complex, ongoing monitoring requirements may want to compare options where reporting and oversight are more uniform and consistently reliable.

On the plus side, Fountain Manor consistently delivers a robust rehabilitation experience. Reviewers highlight a dedicated rehab team, including therapists who push patients to improve and staff who maintain daily momentum, often with bedside dialysis capabilities and rehab that feels both persistent and hopeful. The nursing cadre is repeatedly praised for competence and compassion, and the administrative and social-service teams are cited as genuinely helpful in navigating insurance, discharge planning, and family communication. The environment is described as clean, organized, and surprisingly engaging, with amenities such as in-house dining experiences and even a cafe that creates a warm, inclusive feel. For families concerned about adherence to schedules, there is evidence of reliable consistency in care routines, care plans, and daily interactions that reassure many that loved ones are in capable hands.

Yet the picture is not uniform. A substantial subset of reviews documents serious lapses that cannot be ignored when weighing a place for long-term care or for residents with fragile health. Concerns span from delayed response to call bells and gaps in vital signs monitoring to reports of miscommunication between nursing staff and physicians, which in some cases preceded hospital readmissions. Additional red flags surface in accounts of unsanitary conditions, odor issues, and inconsistent maintenance of rooms and common areas; instances of missed or incorrect medications, lost belongings, and questions about discharge timing and documentation have appeared as well. A few families assert that the facility’s risks extend beyond routine care to include alarming safety and security issues, with unplanned transfers and insufficient family notification at critical moments. While these reports are not universal, they point to real vulnerabilities in staffing, monitoring, and accountability that can have grave consequences.

Despite those concerns, the most persuasive counterweight lies in the tangible, patient-facing successes described by many families. When therapy is delivered with diligence, patients who arrive with significant debility often make meaningful gains, and certain staff members are repeatedly singled out for going above and beyond. The qualitative differences in care can hinge on the day-to-day actions of frontline personnel, therapists who motivate, nurses who communicate with families, and care coordinators who keep discharge planning moving smoothly. In such cases, Fountain Manor’s strengths, clear care plans, proactive therapy, and a culture of warmth, can offset many operational faults, but only to a point. The facility’s overall outcomes appear mixed because the positive experiences coexist with answers to a troubling subset of families who felt overlooked or inadequately supported in crucial moments.

For families weighing options, practical steps matter as much as impressions. Tour the building at multiple times to observe interactions during mornings when therapy starts, afternoons when activities are in full swing, and evenings when call-light responsiveness should be most evident. Request direct contact with the social services team and therapy leadership to review individualized care plans, progress notes, and discharge criteria. Specifically, inquire about nurse-to-patient ratios, emergency call responses, telemetry or vital-sign monitoring for high-risk residents, and ongoing infection-control practices. Ask for recent state or inspector reports, and seek candid feedback from current residents and their families about communication and transparency. If certain personnel, like the admissions coordinator, social services staff, or the supervising therapists, stand out as reliable points of contact, seek their consistency across weeks.

In the end, Fountain Manor presents a nuanced choice. It shines for families prioritizing aggressive rehabilitation, compassionate interaction, and a sense of home-like warmth, where dedicated therapists and supportive social workers can propel a recovery trajectory and smooth transitions. It also carries real risk: issues with communication, staffing adequacy, and occasional safety or cleanliness concerns that, if not promptly and thoroughly addressed, can undermine recovery and trust. For families with high medical acuity, complex dialysis needs, or a mandate for flawless transparency and safety, exploring alternatives with stronger, more consistent reporting and oversight is prudent. The decision should hinge on a careful, documented assessment of the resident’s medical stability, rehabilitation goals, and the family’s capacity to engage with a facility that demands rigorous, ongoing collaboration to keep safety at the forefront. Fountain Manor is a meaningful option for many, but it requires diligence, clear expectations, and a proactive partnership to ensure the best possible outcome.

Features

Housing

  • 139 resident community capacity 139 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (10 miles away) Miami International (10 miles away)
  • Fort Lauderdale-Hollywood International (12 miles away) Fort Lauderdale-Hollywood International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Fountain Manor Health & Rehabilitation Center in North Miami, FL is a premier assisted living community that offers a wide range of amenities and care services to enhance the residents' quality of life. Our residents enjoy access to a beauty salon, cable or satellite TV, a computer center, and a fully furnished environment. They can also take advantage of our gaming room, small library, and outdoor space for relaxation and recreation.

In terms of care services, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We specialize in diabetes diets and offer meal preparation and service to cater to our residents' dietary needs. Our medication management program ensures that all medications are taken correctly.

Mental wellness is important to us, which is why we have a comprehensive mental wellness program in place. We also accommodate special dietary restrictions to ensure our residents' nutritional needs are met. Transportation arrangement services are available for both non-medical purposes as well as transportation to doctors' appointments.

Our dining experience is exceptional with restaurant-style dining where residents can enjoy delicious meals that cater to their dietary restrictions. In addition, we provide concierge services and fitness programs to promote an active lifestyle. Planned day trips and resident-run activities keep our residents engaged and entertained on a regular basis.

At Fountain Manor Health & Rehabilitation Center, convenience is key. We have cafes, parks, pharmacies, and restaurants nearby which offer easy access for socializing or running errands.

Overall, our assisted living community offers a safe and comfortable environment with an array of amenities and care services designed to meet the unique needs of each resident.

Nearby Places of Interest

Restaurants

  • Chipotle Mexican Grill (2.1 miles)
  • Jackson Soul Food II (3.3 miles)
  • Houston's (3.7 miles)
  • Mo's Bagels & Deli (4.5 miles)
  • Serafina Miami (5.1 miles)
  • Mandolin Aegean Bistro (5.7 miles)
  • Amara At Paraiso (6.4 miles)

Pharmacies

  • Walgreens (2.8 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.7 miles)
  • Winn-Dixie (4.2 miles)
  • CVS Pharmacy (4.3 miles)

Parks

  • Scott Park (3.5 miles)
  • Haulover Beach Park (4.1 miles)
  • Founders Park (4.9 miles)
  • North Shore Open Space Park (5 miles)
  • Babcock Park (7 miles)
  • Margaret Pace Park (7.4 miles)
  • South City Beach Park (7.4 miles)

Cafes

  • Starbucks (4.9 miles)
  • Rosetta Bakery (5.1 miles)
  • Nauti Grind Cafe (8.2 miles)
  • Starbucks (8.3 miles)

Theaters

  • AMC Aventura 24 (5 miles)

Transportation

  • Tri-Rail Metrorail Transfer (5.6 miles)
  • Earlington Heights Metrorail Station (6.4 miles)
  • North Perry Airport of Broward County (7.5 miles)
  • Okeechobee Metrorail Station (8 miles)
  • Miami Intermodal Center (8.1 miles)
  • Bus Station (8.1 miles)
  • Brightline Miami (8.2 miles)

Hospitals

  • Mount Sinai Medical Center (6.7 miles)
  • Jackson Memorial Hospital (7.5 miles)
  • Veterans Administration Hospital Miami (7.6 miles)
  • University Of Miami Hospital (7.8 miles)
  • Joe DiMaggio Children's Hospital (8.3 miles)

Physicians

  • University Of Miami Doctors Office (7.8 miles)

Places of Worship

  • Gesu Catholic Church (8.5 miles)

Frequently Asked Questions

Where is Fountain Manor Health & Rehabilitation Center?

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