Health Center at Brentwood

Pros

• The therapy department at Brentwood is phenomenal, with staff like Kristin who encourage patients to keep fighting through difficult times.
• The nursing staff is incredibly responsive and caring, providing excellent support to patients during their recovery.
• Many patients have seen significant improvements in their health and mobility thanks to the dedicated care and rehabilitation programs offered at Brentwood.
• The facility is clean, well-decorated, and offers enjoyable social activities that contribute positively to the patient experience.
• The executive team and nurses prioritize patient care and show genuine concern for each individual's well-being.
• Family members express gratitude for the compassionate treatment their loved ones receive, leading to positive recovery experiences.
• Patients appreciate the supportive environment that helps them feel less alone during their rehabilitation journeys.

Cons

• The nursing staff was overwhelmed and unable to provide timely responses to call buttons.
• There was a lack of communication regarding the patient’s care and financial matters, leading to confusion and grievances.
• The facility had issues with cleanliness, including reports of roaches in the rooms.
• A family member experienced a decline in health after spending time at the facility, contrary to previous positive experiences.
• The social worker failed to fulfill promises regarding post-discharge arrangements, causing significant delays in necessary equipment provision.
• The patient felt neglected and reliant on family for basic needs due to inadequate staff support during their stay.
• There were concerns about dietary options for patients with specific medical conditions, such as diabetes.

Review

Brentwood Rehabilitation Facility has garnered a range of reviews that highlight both the strengths and weaknesses of its services. Many users report positive experiences with the therapy provided, noting how crucial it was in helping them regain mobility and independence after surgery or medical emergencies. For example, one patient shared their gratitude for the care they received following neck surgery that left them without the use of their arms and legs. With the assistance of dedicated staff and therapists—particularly mentioning Kristin—they were able to walk again after ten months. This sentiment is echoed by several other patients who found the nursing staff responsive and supportive throughout their recovery journeys, demonstrating a consistent theme of compassionate care.

The facility's environment also receives commendations from patients who appreciate its cleanliness and seasonal decorations. A recurring point among reviewers is the presence of familiar faces among the staff, which fosters a sense of community and belonging during challenging times. One patient recovering from a stroke expressed hope as they noticed improvements in their strength while appreciating the supportive atmosphere during what was undoubtedly an emotionally taxing period. The presence of social activities like VFW Bingo and Music Socials further contributed to positive experiences for residents, illustrating Brentwood’s commitment to promoting not just physical rehabilitation but emotional well-being as well.

While many reviews are overwhelmingly positive, there are stark contrasts highlighted by some patients who have had less favorable experiences at Brentwood. Several individuals recounted issues related to communication and care consistency, particularly noting disorganization and financial discrepancies regarding billing practices. A family member shared frustration about their mother's decline in health over three months in care, citing inadequate communication about her needs and concerns over sudden charges amounting to $27,000 without itemized statements.

Another reviewer faced challenges with dietary restrictions essential for managing diabetes; they reported significant disappointment due to inadequate meal options leading to external assistance from family members for bathing and nourishment. Instances like these raise concerns about whether specific medical requirements are being appropriately met at Brentwood.

Despite such criticisms, some reviews emphasize the overall quality of nursing staff and therapy teams. Recurrent praise was directed towards therapists' dedication to pushing patients hard yet compassionately through their rehabilitation processes. Many reports mention effective exercise regimens tailored to individual recovery goals alongside a plethora of therapies available that contributed positively to outcomes.

In conclusion, Brentwood Rehabilitation Facility appears to deliver strong rehabilitation services characterized by caring staff who are instrumental in facilitating patient recovery. Positive feedback on therapy effectiveness points toward successful rehabilitation methods being employed; however, issues surrounding communication failures, billing problems, dietary accommodations, and some organizational inefficiencies remain concerning areas needing attention if Brentwood wishes to maintain its reputation as a top-tier skilled nursing facility—reflecting both compassion in care alongside operational excellence throughout every aspect of patient experience.

Physicians

• 21st Century Oncology (0.8 miles)
• Tri-County Hearing Aid (0.8 miles)
• Dr Reddy (0.8 miles)
• Citrusdiabetes Treatment Center (0.8 miles)
• PedIM Healthcare (0.9 miles)
• Bhadresh K Patel (1 miles)
• Cypress Healing Art Center (1.1 miles)

Pharmacies

• Winn-Dixie (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Drug Dealer's (0.9 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walmart Pharmacy (1.4 miles)

Hospitals

• Pet Services of Florida (0.8 miles)
• Lecanto Surgery Center (3.7 miles)
• Bayfront Health Seven Rivers - Wound Care Center (7 miles)
• Laboratory Corporation of America (7.1 miles)

Places of Worship

• Iglesia Pan De Vida (0.9 miles)
• Calvary Church (4.9 miles)
• First Church of God (5 miles)
• Hernazsm Prayer/News (5.9 miles)
• Tree of Life Lutheran Church (6.1 miles)
• North Oak Baptist Church (6.6 miles)
• First Presbyterian Church (7.1 miles)

Restaurants

• New China Chinese Restaurant (0.9 miles)
• World Fusion (0.9 miles)
• Skyview Clubhouse (1.2 miles)
• Bangkok Thai (1.2 miles)
• Wendy's (1.3 miles)
• Burger King (1.3 miles)
• McDonald's (1.4 miles)

Cafes

• New England Pastry & Cafe (1.1 miles)
• Cattle Dog Coffee Roasters (1.5 miles)
• Cattle Dog Coffee Roasters (7.7 miles)

Parks

• Rockwood Park (1.7 miles)
• Hunter Springs Park (7.6 miles)