The Crossings in Lake Worth, FL
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4445 Pine Forest Drive, Lake Worth, FL 33463
For more information about senior living options: (844) 490-3973
The Crossings Care Center is described as the best of the best, with CMS 5-star ratings that reflect the quality of care. The staff is attentive, courteous, and kind to patients and their families. The Medical Director, Dr. Anita G., is an amazing doctor who oversees an excellent medical team and ensures top care. The Physical Therapist and Speech Therapist are excellent. The administrator and Admissions Director are helpful and go out of their way to assist. Julie the housekeeper is polite, hardworking, and a true team player who makes visitors feel welcome. The Crossings is a smaller, family-like home where residents and staff form lasting connections. The chef is attentive and takes notes on residents' preferences to improve meals. The administrator Lissette is extremely helpful, guiding families and communicating clearly when moving a loved one in. The Crossings may be humble in appearance, but it delivers top-notch patient care.
The staff are extremely neglectful, uneducated, and barely speak English. The facility is terrible and could harm residents due to neglect and improper medication. No one answers the phone. The building looks uncared-for: faded, dirty, with stained walls and fake plants that suggest neglect. The front desk nurses are unfriendly and dismissive, making interactions feel burdensome. The place has a strong, unpleasant odor on entry. The food is nasty, cold, and of low quality, with a dirty kitchen. The staff are gossiping, vindictive, and abusive, suggesting the place should be closed. PPE is not provided, breaks are refused, and patients are left unprotected during COVID-19. The facility does not reliably meet basic care needs: covers are removed, patients are not changed, and emergencies are mishandled.The Crossings in Lake Worth is best suited for families seeking a smaller, home-like skilled-nursing rehab setting where caregivers form ongoing relationships and residents can be known by name. It appeals to those who value hands-on attention from a stable, personable team, particularly when rehab is a priority and medical oversight is clearly present through a capable medical director, an attentive ARNP, and a responsive admissions director. The environment rewards consistency, personal connection, and a genuine sense of community over polished branding. It's not the place for those chasing a glossy, high-volume campus; it's designed for families looking for true, everyday engagement and a sense that staff treat residents as people, not numbers.
Those who may want to consider alternatives are families with less tolerance for variability in care or for anything resembling safety gaps. Several reviews describe inconsistent responsiveness, communication breakdowns, and, at times, conditions that raise serious concerns about care quality. If a loved one requires meticulous, proactive monitoring across all shifts, or if cleanliness, odor control, and reliable operations are non-negotiable, other facilities with more consistent staffing and tighter accountability structures are worth evaluating. Language barriers or cultural mismatches in care also warrant broadening the search to find a facility whose team communicates in a way that aligns with family expectations.
Key pros center on the care team's dedication and leadership. Multiple families praise the administrator and admissions staff for guiding families through logistics, while the Director of Nursing and ARNP Juliette are repeatedly cited for going above and beyond. The setting feels smaller and more familial, with staff who tend to stay longer and build relationships with residents. Therapists - especially physical and speech - are highlighted as excellent, and medical oversight by a respected Medical Director helps keep medical plans aligned with needs. Clean rooms, a varied menu, and engaging activities round out the positives, reinforcing a sense of everyday competence and warmth when the system is functioning well.
Conversely, the cons raise legitimate red flags that cannot be ignored. Several reviews allege neglect, unresponsiveness at the front desk, and delays in assistance, while others describe overpowering odors and cleanliness lapses. Questions about medication handling and the speed of care delivery are hard to discount, especially for families worried about safety. Reports of staff conflicts, gossip, and turnover point to deeper governance and morale issues that can undermine reliability, particularly on weekends or nights when staffing may be thinner. Taken together, the negative experiences create a persistent doubt about whether the facility can consistently meet high-stakes needs.
The weight of the positives versus the negatives hinges on risk tolerance and priorities. If a family values a strong, stable care team, meaningful rehab outcomes, and a home-like atmosphere, and if leadership demonstrates sustained reliability, The Crossings can deliver deeply satisfying, person-centered care. The intimate, neighborly feel - coupled with responsive professionals - can make a significant difference in daily life and recovery. But when concerns about safety, responsiveness, or basic cleanliness arise, those same strengths become less compelling, and the risk premium rises. In practice, this means Crossings can be a compelling option for families who perform careful, ongoing due diligence and demand verifiable improvements; for others, it may be prudent to widen the search to alternatives with more consistently proven performance.
Practical next steps: Arrange multiple visits at varying times to observe how staff respond in real time, and request a direct conversation with the DON and the medical leadership to gauge their current approach and accountability. Review the most recent state surveys and obtain a current, written care plan for the loved one, with a clear escalation process for concerns. Speak with current residents and families about weekend and night coverage to assess consistency beyond daytime hours. Inspect housekeeping, dining, and maintenance routines, and ask to see the kitchen's food safety practices. If leadership demonstrates transparency, stable staffing, and a concrete plan to address any gaps, The Crossings can be a solid home; if not, keep evaluating other options that offer more predictable reliability and safety.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crossings in Lake Worth, FL is an assisted living community that offers a wide range of amenities and care services to its residents. The community prides itself on providing a comfortable and convenient living environment for seniors.
Amenities at The Crossings include air-conditioning, ensuring that residents stay cool and comfortable in the Florida heat. There is also a beauty salon where residents can get pampered and look their best. Cable or satellite TV is available in each apartment, providing entertainment options for residents.
To ensure that residents can easily get around town, The Crossings offers community operated transportation as well as transportation arrangements for non-medical purposes and doctors appointments. This allows residents to maintain their independence and stay connected with the local community.
For those looking to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet access available. Additionally, there are indoor common areas such as a gaming room, small library, and wellness center where residents can socialize and pursue their hobbies.
Meals at The Crossings are served in a restaurant-style dining room, providing delicious and nutritious food options for residents. Special dietary restrictions such as diabetic care or special diets are accommodated.
Care services at The Crossings include 24-hour call system for emergencies, 24-hour supervision to ensure safety, assistance with activities of daily living such as bathing and dressing, medication management to ensure proper dosage schedules are followed, and meal preparation services.
Residents will never find themselves bored at The Crossings with many activities to participate in. These include community-sponsored activities, fitness programs to promote wellness, planned day trips to explore the local area, resident-run activities where they can engage with one another creatively, scheduled daily activities for mental stimulation.
With 2 cafes nearby, 22 pharmacies nearby for easy access to medications, 8 physicians nearby for medical care needs, 21 restaurants nearby for dining options outside of the community setting if desired , 2 transportation options nearby for additional mobility support, 2 places of worship nearby for spiritual fulfillment, and 2 hospitals nearby in case of medical emergencies, The Crossings is conveniently located within the community.
Overall, The Crossings is a vibrant and caring assisted living community that provides residents with a comfortable living environment, a wide range of amenities, and high-quality care services to support their needs.
The Crossings is located at 4445 Pine Forest Drive, Lake Worth, FL 33463 in Palm Beach County, Florida
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