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3 from 33 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
0
1 stars
16
Overall Review of The Crossings
differentiator3 reviews mention this
Therapists get strong praise
Therapists earn frequent praise for going above and beyond.
Several reviewers highlight the physical and speech therapy staff as a major reason they felt supported during rehab. One resident describes a therapist working every day to do the best for residents, including encouragement through harder moments. Others echo that the therapy team is excellent overall.
differentiator2 reviews mention this
Medical oversight stands out
Medical leadership is specifically praised for responsiveness.
Reviews mention strong medical oversight, naming the ARNP and describing the director of nursing and administrator as people who help when concerns come up. Another reviewer also calls out the medical director for overseeing care and making sure patients receive appropriate attention.
caveat5 reviews mention this
Dining quality is mixed
Dining reviews describe both meal disappointments and menu satisfaction.
Some residents and families criticize the food quality, describing meals as nasty or low-quality, with cold food and slow delivery. Other reviewers take a more positive view, saying the community offers a nice menu of meals and that they like the food. Because feedback swings both ways, dining appears to be inconsistent across experiences.
caveat6 reviews mention this
Communication and call-backs concern
Residents and families report inconsistent responsiveness from staff.
Several negative reviews describe delays or missed help when calling or requesting assistance, including reports that no one answers the phone and that staff take time before responding. A few other reviewers report better experiences, including courteous communication during visits and help coordinating move-in needs. Overall, reviews suggest responsiveness can vary depending on the situation and timing.
caveat4 reviews mention this
Cleanliness is a noticeable contrast
Cleanliness comes up as both a positive and a serious concern.
Some reviewers praise the community’s cleanliness, mentioning clean rooms and cleanliness they noticed during a tour. Other reviews describe strong negative observations, including bad odors and an overall sense that the environment or food area was not kept clean. Taken together, cleanliness feedback appears uneven across residents’ experiences.
common3 reviews mention this
Smaller home feels like family
Reviewers often describe a family-like atmosphere with familiar faces.
At least a few reviewers say the community feels smaller and more personal, with the same residents and staff they see on repeat visits. Others describe staff as becoming like family over time and speak about the personal attention they felt. This “family” tone shows up as a consistent positive thread in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
60 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Palm Beach International (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Tacos Al Carbon (0.4 miles)
Enzo's Cafe And Bakery (1.4 miles)
McDonald's (1.5 miles)
Red Lobster (2.1 miles)
Rosalita's Tex Mex Grill (2.1 miles)
Chick-Fil-A (2.3 miles)
Chris' Taverna (2.4 miles)
Physicians
Midtown Imaging (1.7 miles)
Medical Specialists of the Palm Beaches (1.8 miles)
South Florida Gastroenterology (1.8 miles)
JFK Medical Center (1.8 miles)
Florida Allergy & Asthma Assoc (1.9 miles)
Elite GYN Care of the Palm Beaches: Maureen Whelihan, MD, FACOG (2.3 miles)
Pbc Dermatology (2.9 miles)
Hospitals
Jfk Cath Lab (1.8 miles)
Jfk Transport (1.8 miles)
Pharmacies
Family Care Rx Pharmacy (1.9 miles)
CVS Pharmacy (2 miles)
Walgreens (2.1 miles)
Walgreens (2.2 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (3.1 miles)
Cafes
Starbucks (3.3 miles)
Starbucks (3.6 miles)
Starbucks (5.7 miles)
Common Grounds WPB (6.3 miles)
Starbucks (6.5 miles)
Places of Worship
First Congregational Church of Lake Worth (4 miles)
Epiphany Lutheran Church (4.5 miles)
Life.Church Wellington (5.8 miles)
Transportation
Atlantic Aviation (4.8 miles)
Boynton Beach Tri-rail Station (4.8 miles)
Delta Sky Club (5.4 miles)
Concourse C (5.4 miles)
Meeter / Greeter Waiting Area (5.4 miles)
Baggage Claim (5.5 miles)
Palm Beach International Airport (PBI) (5.5 miles)
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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