Signature Healthcare Of Palm Beach

Pros

• The staff at Signature HealthCARE of Palm Beach is very responsive and caring, providing excellent care to residents.
• Many reviewers have noted significant improvements in the quality of care and services since new management took over, highlighting positive changes in the facility.
• Physical and occupational therapy departments are praised for their exceptional service and effectiveness, contributing greatly to patient recovery.
• The facility is described as clean and well-managed, creating a pleasant environment for rehabilitation.
• Residents enjoy engaging activities and social interactions, with many expressing satisfaction with the meals provided.

Cons

• The facility does not resemble the pictures, and there is no barber or hairdresser available; the environment is dirty.
• Residents often experience long wait times for nurse assistance, with calls going unanswered after hours.
• There are reports of substandard care, leading to bed sores and neglectful nursing practices.
• The physical therapy gym has been under construction for months, limiting care for orthopedic patients.
• Patients have reported unsanitary conditions, including roaches in bathrooms and overpowering odors throughout the facility.
• Many residents struggle with unappetizing meals that do not cater to their dietary needs.
• Despite some positive experiences mentioned, several reviewers highlight serious issues with cleanliness and overall care quality.

Review

The experiences shared by residents and their families at Signature Health Care of Palm Beach in Lake Worth, Florida, reveal a complex picture of the facility, ranging from commendable care to significant concerns about hygiene and staffing. While some reviews laud the quality of physical therapy and the attentiveness of certain staff members, others express deep dissatisfaction with the condition of the premises and overall patient care.

Several reviewers highlighted positive experiences with the rehabilitation services provided at Signature. For instance, many patients praised the physical and occupational therapy departments for their dedication and effectiveness. One former patient reported that after surgery for a stroke, they struggled initially but found great support from skilled therapists who encouraged them through challenging exercises. They noted that both physical and occupational therapists were passionate about their work, resulting in substantial improvements during the patient's stay. Another resident echoed these sentiments by expressing gratitude toward their nursing team while mentioning how much they looked forward to therapy sessions.

However, contrasting this affirmative feedback are troubling accounts regarding the cleanliness and upkeep of the facility. Multiple reviewers commented on unpleasant odors permeating the hallways—describing smells akin to urine and feces—that make for an uncomfortable environment. One reviewer expressed shock at these conditions, reporting that sightings such as roaches in bathrooms added to an already distressing experience. This raises serious questions about hygiene practices within the facility, alarming family members concerned for their loved ones’ well-being.

Issues surrounding inadequate staff responsiveness were also a common theme across several reviews. Patients’ families reported long wait times when assistance was requested, with one reviewer mentioning that their mother sometimes waited up to an hour before receiving help from nursing staff. Additionally, there seems to be a lack of communication; some family members had difficulty reaching anyone after business hours due to persistent unanswered calls leading only to voicemail recordings. Such barriers could hinder timely care when it is needed most.

Food service further contributed to complaints about Signature Health Care's offerings. Many reviewers bemoaned poor meal options which did not cater adequately to dietary restrictions or preferences—highlighting that vegetarian residents often found themselves without suitable choices on menus predominantly featuring regular meals. The quality of meals was another point of contention; descriptions characterized them as “horrific” and less than satisfactory compared to other facilities or expectations set by families prior to admission.

Despite these criticisms, there were also mentions of recent improvements under new management which seemed promising for both residents and families visiting Signature Healthcare. A review from a family member noted significant enhancements since a new administrator took over; they observed marked improvements in overall care quality as well as staff attitudes over recent months. Positive comments about employee responsiveness surfaced throughout various accounts following this shift in leadership—indicating efforts towards better training or morale among caregivers might be yielding benefits.

In conclusion, while many patients have received excellent therapeutic care at Signature Health Care of Palm Beach—appreciating dedicated staff members committed to rehabilitation—the overarching issues pertaining to cleanliness, food service deficiencies, and insufficient communication cast shadows over its reputation. As families seek out safe environments for recovery following medical treatments or surgeries, it is crucial they consider both sides: those glowing praises regarding specific departments versus alarming reports suggesting systemic shortcomings that could significantly impact residents' health outcomes.

Restaurants

• Tacos Al Carbon (0.3 miles)
• Enzo's Cafe And Bakery (0.8 miles)
• McDonald's (1.7 miles)
• Red Lobster (2.3 miles)
• Palm Springs Pizza (2.4 miles)
• Tarbouch Hookah Cafe (2.5 miles)
• Rosalita's Tex Mex Grill (2.6 miles)

Physicians

• Midtown Imaging (1.4 miles)
• South Florida Gastroenterology (2 miles)
• JFK Medical Center (2.1 miles)
• Medical Specialists of the Palm Beaches (2.1 miles)
• Pbc Dermatology (2.2 miles)
• Florida Allergy & Asthma Assoc (2.3 miles)
• Elite GYN Care of the Palm Beaches: Maureen Whelihan, MD, FACOG (2.5 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2 miles)
• Family Care Rx Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)

Hospitals

• Jfk Transport (2.1 miles)
• Jfk Cath Lab (2.1 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.9 miles)
• Common Grounds WPB (5.6 miles)
• Starbucks (5.8 miles)
• Starbucks (5.8 miles)

Places of Worship

• First Congregational Church of Lake Worth (3.6 miles)
• Epiphany Lutheran Church (4.8 miles)
• Life.Church Wellington (5.9 miles)

Transportation

• Atlantic Aviation (4 miles)
• Delta Sky Club (4.6 miles)
• Concourse C (4.6 miles)
• Meeter / Greeter Waiting Area (4.7 miles)
• Baggage Claim (4.7 miles)
• Palm Beach International Airport (PBI) (4.7 miles)
• Avis Rent A Car (4.7 miles)

Parks

• Ezel H. Community Park (6 miles)
• Howard Park (6.3 miles)

Theaters

• Cinemark (6.1 miles)