4020 Lake Worth Road, Palm Springs, FL 33461
For more information about senior living options: (844) 490-3973
The facility saved lives by providing the tools and support needed for recovery. The staff are kind, patient, and genuinely care about their clients. The veterans program helps veterans process trauma and transition back to civilian life. The nursing and therapy teams are professional, empathetic, and dedicated. The program offers strong aftercare planning and assistance with accessing resources. The amenities, including a gym, pool, and good food, support a positive recovery environment. PCCs like Doneisha are highly supportive and go above and beyond for their clients' aftercare.
The facility is described as the worst place on earth, unprofessional and driven by money rather than patient recovery. It is alleged to be run like a correctional facility with little regard for the patients' well-being. Staff are criticized as negligent, overworked, and sometimes disrespectful, with therapy often described as nonexistent. Medications and medical needs are said to be poorly managed, with patients going without meds or experiencing withdrawal. The center is accused of shutting down or discharging residents with little to no warning, sometimes leaving them homeless or with no plan. Admissions, paperwork, and aftercare are portrayed as misleading or adversarial, with patients seemingly coerced into unfavorable terms. Patients report being discharged to the street or moved far away, without adequate support or housing. The environment is criticized for poor communication, lack of safety, and overall chaotic, unsafe conditions.Retreat Behavioral Health in Palm Springs, Florida is best suited for adults who want a clinically oriented path out of addiction and mental-health distress, with a particular emphasis on veterans. The program's strength is in its team-based approach and a veteran-focused framework that guides clients from admission to aftercare with steady support. Those who respond to structured therapies, trauma-informed care, and group work anchored by peer connection will find usable, real-world tools here. The on-site amenities - gym access, a pool, and solid meals - add practicality by supporting morale during difficult days and helping clients stay engaged.
Yet the community warrants caution. Families needing ironclad governance, transparent billing, and predictable operations should consider alternatives. Several reviews flag organizational gaps, inconsistent communication, and insurance-driven discharges, all of which can leave families feeling secondary to the process. If medication oversight, strict detox protocols, or a culture that de-emphasizes revenue-cycle complexity over patient welfare are non-negotiable, it is prudent to explore other options. For those prioritizing rock-solid day-to-day reliability and a consistently fixed care team, alternatives may be preferable.
On the upside, the clinical team consistently earns praise for compassion, responsiveness, and practical skill. Veteran staff and peers deliver a sense of belonging that helps clients stay engaged in the long arc of recovery. Patient-care coordinators, case managers, and nurses often emerge as the crucial connectors, coordinating aftercare, liaising with outside providers, and keeping families in the loop. Therapeutic offerings - individual therapy, EMDR, and group sessions - are frequently described as meaningful and transformative. The facility's amenities and supportive milieu further bolster morale, making the day-to-day recovery experience more tolerable.
The flip side presents persistent concerns. Staffing shortages can translate into slower medication rounds, limited one-on-one time, and uneven therapeutic engagement. Some residents report feeling unsafe or neglected, with medication mismanagement or gaps in routine enforcement. Discharge timing is sometimes entangled with insurance, resulting in abrupt transfers that leave clients unprepared for the transition. Reviewers also describe communication gaps among front desk staff, medical teams, and families, and a subset of staff behavior as dismissive, which undermines trust when trust is essential.
The evaluative takeaway is that Retreat's core strengths - strong veteran programming, devoted PCCs, and trauma-informed therapy - can deliver meaningful, life-changing outcomes when the care is implemented consistently. When operational discipline is sharp, clients report durable gains, clearer aftercare pathways, and healthier coping. But the risk profile is real: persistent understaffing, medication-management lapses, and discharges driven by billing realities can erode treatment gains. To tilt the odds toward success, insist on a stable primary therapist and a single, accountable PCC, demand a concrete, written aftercare plan, and secure clear, direct lines to leadership for rapid issue resolution.
For families evaluating options, engage in rigorous due diligence before enrolling. Seek confirmation of who will manage daily care, request a bundled, end-to-end aftercare plan with concrete referrals and timelines, and verify the medication management process and safety protocols. Talk to multiple alumni about their experiences and observe how the facility handles admissions, discharge, and family communication. If repeated red flags surface - unreliable communication, sudden discharges without viable next steps, or a pattern of understaffing - prioritize alternatives that offer stronger governance, consistent staffing, and transparent, patient-centered discharge planning. In short, Retreat can be a life-changing choice for the right person, but it requires proactive oversight and a clear plan to avoid the pitfalls that too often color its weaker reviews.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Retreat Behavioral Health in Palm Springs, FL is a fully furnished assisted living community that provides comprehensive care and a comfortable living environment for its residents. The community offers a range of amenities including a dining room, outdoor space, and Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals prepared by the staff to accommodate special dietary restrictions. Assistance with daily activities such as bathing, dressing, and transfers is available to ensure the well-being and comfort of all residents. Medication management and coordination with health care providers are also provided to ensure all medical needs are met.
The community offers various social activities and scheduled daily activities to keep residents engaged and entertained. Nearby cafes, pharmacies, physicians, restaurants, transportation services, places of worship, and hospitals provide convenient access to additional services and amenities.
At Retreat Behavioral Health in Palm Springs, FL, residents can expect personalized care in a welcoming environment that promotes their physical well-being and encourages an active lifestyle.
Retreat Behavioral Health is located at 4020 Lake Worth Road, Palm Springs, FL 33461 in Palm Beach County, Florida
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