333 East Ashley Street, Jacksonville, FL 32202
For more information about senior living options: (844) 490-3973
The newly remodeled rehab is beautiful and the staff are great. The housekeeping team maintains spotless rooms and high cleanliness standards. The nursing staff on the third floor show patience and compassion. The overall staff provide amazing care and foster a welcoming environment. Northbank Rehab is a clean, friendly facility that's highly recommended for rehab stays. The wound care provided by the Northbank Nursing Staff is exemplary and among the best. The therapy department, nurses, and administration work together to help patients reach their goals. The staff are consistently friendly, professional, and attentive to residents' needs. The new director is great and contributes to a positive care environment.
The facility is described as an absolute nightmare with rude, unhelpful staff who rarely check on residents. Residents are said to have been left bleeding for hours after a fall, with no timely assistance. The water in rooms is reportedly boiling hot with no cold option, and repairs take two weeks. The place is described as filthy, with unattended residents, rotting food left in closets, and dirty rooms. Staff are alleged to be selling pain killers and charging residents out of pocket for snacks while neglecting residents to the point of hospitalization. Medications are reportedly not administered for days and staff are often unresponsive. The facility is labeled a money grab offering subpar care and an insult to families. The dining and bathrooms are described as appalling and unsanitary, with staff screaming at residents and being dismissive.This community is best suited for families seeking short-term or transitional rehab inside a refreshed, visually appealing environment where therapy intensity and nursing attentiveness are emphasized. The newly remodeled rehab area, including a recently renovated gym, creates an inviting first impression that supports recovery-focused routines. For residents whose primary goal is active rehabilitation, functional improvement, and wound-care support delivered by a capable therapy and nursing team, Cathedral Gerontology Center offers a compelling combination of updated facilities and hands-on care.
However, there is a substantial caveat: experiences documented by families vary widely, and there are clear warnings that merit serious consideration. Some reviews describe neglect, medication lapses, and unresponsive staff, painting a picture of a facility where basic accountability and timely care break down. Others recount heat and cleanliness issues, delays in addressing needs, and a sense that safety and daily operations can deteriorate depending on who is on shift. The breadth of extremes in these accounts means potential residents should approach with heightened diligence, especially if the resident has fragile health, complex medication regimens, or a history of falls or wound management needs.
In the balance, the strongest, most consistent positives center on the caliber of rehab professionals and the care environment when staff are present and engaged. Families frequently praise the therapy teams for progress, the nursing staff on multiple floors for patience and professionalism, and the directors or administrators who respond to concerns with earnest attention. The facility's cleanliness and the housekeeping staff's efforts have also been highlighted as meaningful strengths. When care is delivered as described in favorable reviews, residents emerge with meaningful gains, and visitors leave with the sense that the environment can be safe, welcoming, and conducive to recovery.
Yet the negative accounts cannot be dismissed. They point to real risk factors: chronic staffing shortages, uneven quality between shifts, medication administration failures, and episodes of perceived neglect. Reports of prolonged delays in basic needs, inconsistent oversight, and environmental problems - such as uncomfortable room conditions or hot water - suggest that a patient's experience can hinge on the specific team on duty. The existence of aggressive claims about mismanagement and even abuse in some anecdotes makes it essential to verify current operations, not rely on past impressions alone. These are not issues to ignore, because they directly affect safety, dignity, and outcomes.
There are also signals that leadership and operational dynamics have shifted over time. Some reviews credit recent management changes with improvements in laundry, room upkeep, and overall coordination, while others still describe the same patterns of concern. This suggests a facility in transformation, where progress is possible but not guaranteed. Prospective families should seek the latest, concrete confirmations: current administrator accessibility, recent state or survey findings, and a transparent action plan for addressing recurring problems. A candid discussion about ongoing quality initiatives, staffing models, and accountability measures is essential before admission.
The practical course is clear: conduct a thorough on-site evaluation with specific asks. Request to meet the director of nursing and the administrator; observe a therapy session; ask to see the current care plan and medication administration processes; inquire about CNA-to-resident ratios and shift coverage; inspect rooms for cleanliness, temperature control, and general maintenance; review recent QA audits and any corrective action plans. If pursuing admission, insist on clear escalation paths for concerns, guaranteed response times, and documented commitments to wound-care protocols and medication safety. Encourage bringing in a trusted family member or advisor who can observe and advocate during the transition.
Bottom line: Cathedral Gerontology Center can be a strong fit for families prioritizing a modern rehab setting, solid wound-care capability, and evident dedication from many staff members when operations run smoothly. It is not a guaranteed match for every resident, however, given the range of experiences reported. For those who require consistently reliable care across all shifts, or who have heightened sensitivity to medication management and daily responsiveness, exploring well-vetted alternatives or securing a decisive, up-front assurance from leadership is prudent. If commitment to improvement is verified and a clear, actionable plan is in place, this community remains a viable option worth considering for a well-monitored rehabilitation journey.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cathedral Gerontology Center in Jacksonville, FL is an exceptional assisted living community that offers a wide range of amenities and care services to its residents. The community is designed to provide a comfortable and fulfilling lifestyle for seniors, ensuring their every need is met.
Residents can enjoy the convenience of on-site amenities such as a beauty salon, computer center, gaming room, fitness room, and small library. There are also various outdoor spaces including a garden and outdoor seating areas where residents can relax and enjoy fresh air. The community also provides housekeeping services to ensure a clean and tidy living environment.
The dining experience at Cathedral Gerontology Center is top-notch with restaurant-style dining available for every meal. The community takes special dietary restrictions into consideration and offers delicious meals prepared by professional chefs. Residents can enjoy their meals in the inviting dining room or even have them delivered directly to their apartment's kitchenette.
Care services at the community are comprehensive and include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always just a phone call away. Medication management is also provided to ensure that residents' medication needs are properly met.
Cathedral Gerontology Center understands the importance of mental wellness and offers a dedicated program to support the emotional well-being of its residents. Additionally, transportation arrangements are made for non-medical purposes as well as for doctor appointments.
Residents can look forward to an active lifestyle with plenty of opportunities for social engagement through planned daily activities, resident-run activities, fitness programs, and scheduled day trips. Concierge services are available to assist residents in making arrangements or obtaining information about local attractions.
Furthermore, the community's location in Jacksonville provides easy access to various amenities outside the facility. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all located nearby., residents have everything they need within close proximity.
Overall, Cathedral Gerontology Center offers a warm and welcoming environment where seniors can enjoy a vibrant and fulfilling lifestyle while receiving the care and support they need.
Cathedral Gerontology Center is located at 333 East Ashley Street, Jacksonville, FL 32202 in Duval County, Florida
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