Jones Sheltered Care is a senior community in Jacksonville, FL.
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Jones Sheltered Care in Jacksonville, FL
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509 Palmetto St, Jacksonville, FL 32202
To contact a resident: (904) 354-0990
For more information about senior living options: (866) 208-4318
Residents and visitors frequently describe caring, professional staff.
Many reviews highlight staff members who are described as attentive, friendly, and professional, including nursing and CNAs. Several reviewers specifically thank staff for hands-on support and help with patient needs during rehab and visits. A few reviews also mention communication and responsiveness to family concerns, while others criticize particular shifts or management.
Several reviewers credit therapy and rehab support for improvement.
Multiple reviews mention physical therapy and rehab as part of the experience, including short-term rehab and recovery support. Some families describe meaningful mobility or healing outcomes, including returning to walking and being able to go home. There are also reviews describing therapy as rough at first, along with concerns when care coordination or follow-through is missed.
Some residents experienced serious lapses with medication.
A few reviews describe problems related to medication delivery, including delays and cases where medication was not given as expected. At least one reviewer also links care concerns to wound or clinical needs, describing inadequate wound-related care and worsened outcomes. In one case, management contact is mentioned after a medication issue, but other reviews continue to describe lack of follow-through.
Dining feedback ranges from good to deeply negative.
One reviewer says the food was good and another broadly praises the overall experience, including people and meals. Other reviews criticize food quality and variety, including complaints that residents refuse meals. Taken together, the reviews suggest dining satisfaction depends heavily on the individual experience and time during the stay.
Some reviews point to staffing and shift coverage problems.
At least one review mentions being short staffed, while others describe nighttime coverage as inadequate. Criticisms include residents not being checked on as expected and hygiene or turning routines not being completed consistently. Other reviews describe staffing as very supportive, but the negative shift-focused reviews are a recurring counterpoint.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Board and Care Home
Jacksonville International (12 miles away)This part of Jacksonville, Florida offers a variety of amenities for seniors looking to live in the area. With several restaurants nearby, including Bellwether and Bb's Restaurant And Bar, there are plenty of dining options to enjoy. Additionally, there are reputable physicians and hospitals within close proximity such as Jax Vision Care and Childrens Medical Services, ensuring easy access to healthcare services. For those who enjoy spending time outdoors, parks like Riverfront Park provide a peaceful setting for leisure activities. Nearby pharmacies like Walgreens and CVS Pharmacy offer convenient access to medication and healthcare products. Places of worship such as Allen Chapel Ame Church are also available for spiritual fulfillment. Overall, this area provides a well-rounded community with essential services for seniors looking to settle down in Jacksonville.
Jones Sheltered Care is located at 509 Palmetto St, Jacksonville, FL 32202 in Duval County, Florida
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