Citrus Health And Rehabilitation Center

Pros

• The facility is set in a nice area with plenty of trees and greenery.
• Some staff members are great and provide attentive care to the residents.
• The facility does not have unpleasant odors, which is appreciated by families.
• One reviewer felt very good about having their loved one stay at Citrus Health and Rehabilitation Center.
• There are professional staff members who show dedication to the residents’ needs.

Cons

• Residents complain about not having a bath in two weeks and being forced to sit in chairs rather than being put in bed.
• Some patients needed assistance with feeding, but this was not provided.
• Staff were reported to spend excessive time at the nurse's station on their phones instead of attending to residents.
• The facility's staff lacked understanding of how to care for residents with specific medical needs, leading to dangerous situations like falls.
• The facility is perceived as overpriced for the quality of care provided, leaving residents and families feeling dissatisfied.
• There are reports of inconsistency in staff performance; while some are great, many do not meet professional standards.
• Residents experience noisy environments during night hours that disrupt their sleep.
• Nurses were described as rough when assisting residents, causing discomfort during basic tasks like getting dressed.
• Patients often stay in bed for extended periods without adequate attention or assistance with personal hygiene.
• Communication issues with social workers lead to frustration and feeling unheard by family members trying to advocate for their loved ones.

Review

The quality of care at Citrus Health and Rehabilitation Center has become a significant concern for many residents and their families. Multiple complaints have surfaced regarding the inadequate treatment and overall neglect experienced by patients, particularly those with complex medical conditions such as progressive supranuclear palsy. The issues highlighted by family members underscore a troubling pattern in which residents feel overlooked, underappreciated, and generally neglected.

One recurring theme among the reviews is the lack of basic hygiene care. Families reported that some residents had gone without baths for weeks, raising serious questions about the facility’s commitment to maintaining personal hygiene standards. Furthermore, there were instances where patients were made to sit in chairs rather than being properly cared for in bed, which can be particularly distressing for individuals who require assistance due to mobility issues. This disregard for fundamental patient care not only affects the physical well-being of residents but also takes a toll on their dignity and mental health.

Concerns regarding staff behavior have also been prominent in family accounts. In one review, a nurse mentioned that "we treat everyone here the same," which seemed more like an excuse than a standardized approach to care. Such statements reflect a lack of understanding and training when it comes to individual needs—especially relevant when dealing with rare or complex conditions. One family member expressed frustration at having to confront management after it became evident that staff were attempting to make their sister perform tasks she was medically unable to do safely, including getting in and out of bed unassisted. The response from management indicating that their loved one was on a “frequent faller list” illustrated a concerning level of awareness mixed with apparent disinterest in addressing her unique requirements.

Despite its location amidst beautiful greenery and proximity to essential services like local hospitals, many families deem Citrus Health and Rehabilitation Center as overpriced relative to the quality of care provided. While some staff members are acknowledged as competent and compassionate caregivers, the overall impression is far from positive due to inconsistencies among personnel. For families already facing high costs associated with long-term care facilities, receiving subpar services can feel particularly frustrating—and raises moral questions about whether profit is prioritized over patient welfare.

Another aspect contributing to dissatisfaction is evident during challenging times such as the COVID-19 pandemic. With limited or no visitation allowed for families concerned about their loved ones’ well-being during these unprecedented times, communication becomes vital—but unfortunately lacking, as described by several reviewers eager for responses from social workers or healthcare personnel. A resident's account indicated excessive noise during nighttime hours affecting sleep patterns while expressing concern about rough handling from nursing staff during dressing routines—a situation exemplifying how negligence can intertwine with poor communication.

In summary, while there are instances celebrating dedicated staff within Citrus Health and Rehabilitation Center, frequent reports paint a troubling picture characterized by neglectful practices toward resident needs—especially amongst those requiring specialized support due to neurological conditions or other complex health issues. As potential clients consider this facility based on location and price point alone, it's crucial they weigh these factors against families' accounts advocating for better understanding and personalization of care that all patients deserve—not just those whose needs may align more closely with standard protocols.

Physicians

• Citrus Chest & Lung Specialist PA (0.1 miles)
• Advanced Urology Specialist (0.1 miles)
• Citrus Hematology & Oncology (0.1 miles)
• Comprehensive Pain Management (0.1 miles)
• West Coast Eye Institute (0.2 miles)
• Citrus-Ocala Heart Institute (0.3 miles)
• Citrus Medical Associates (0.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Custommeds Pharmacy (0.5 miles)
• Snyder Center Pain Pharmcology (0.5 miles)
• Winn-Dixie (0.6 miles)
• Winn-Dixie (0.6 miles)
• B&W Rexall Drugs (0.6 miles)

Restaurants

• Checkers (0.4 miles)
• Wendy's (0.4 miles)
• MC Wine bar (0.6 miles)
• McDonald's (0.7 miles)
• Applebee's (1 miles)
• Brooklyn Deli Too (2.8 miles)
• McDonald's (3.4 miles)

Cafes

• Panera Bread (0.5 miles)
• Internet Cafe (0.6 miles)
• Robin's Country Kitchen (5.2 miles)
• Cattle Dog Coffee Roasters (7.9 miles)
• New England Pastry & Cafe (10 miles)

Places of Worship

• St Margaret's Episcopal Church (0.5 miles)
• Our Lady-Fatima Catholic Church (1 miles)
• Citrus Vineyard Community Church (1.3 miles)
• Tree of Life Lutheran Church (3.2 miles)
• Hernazsm Prayer/News (4.8 miles)
• Calvary Church (5 miles)
• Mark Romine Ministries (8 miles)

Parks

• Liberty Park (0.8 miles)
• Wallace Brooks Park (0.9 miles)
• Whispering Pines Park (1.1 miles)
• Rockwood Park (7.7 miles)

Hospitals

• Conservancy Of Southwest FL (0.8 miles)
• Lecanto Surgery Center (9 miles)
• Pet Services of Florida (10.1 miles)

Transportation

• U-Haul Neighborhood Dealer (1.2 miles)