Grove Health & Rehabilitation Center

Pros

• The staff at The Grove Health & Rehabilitation Center was very friendly and accommodating.
• The facility at The Grove was spotless and well-maintained.
• The activities at The Grove were varied and engaging for the residents.
• The longevity of employment among the staff members at The Grove showed their dedication and commitment to patient care.
• The care received at The Grove during a respite stay for a loved one was satisfactory and the staff was informative and friendly.
• Despite not being able to visit due to COVID restrictions, the reviewer was pleased with the care their mother received at The Grove Health & Rehabilitation Center.
• The rooms at Citrus Hills Health and Rehabilitation Center were clean and the staff was friendly.
• One reviewer greatly appreciated the care they received at Citrus Hills, highlighting that the staff went out of their way to help.
• Another reviewer found Citrus Hills to be an updated, neat, and pleasant facility with helpful staff members in all departments.
• These statements are paraphrased from the original reviews for clarity and conciseness.

Cons

• The care at The Grove Health & Rehabilitation Center was terrible and the nursing staff seemed to not care.
• The staff at Citrus Hills Health and Rehabilitation Center did not report when my mother fell.
• The nurses at Citrus Hills were angry all the time and the food was disgusting.
• The staff at Citrus Hills was not helpful and lacked manners.
• The facility at Citrus Hills kept all of my mother's medications when she was discharged.
• The staff at Citrus Hills canceled on a planned stay for respite care with no good reason given.
• The staff at Citrus Hills did not seem as caring as other places visited.
• The staff at Citrus Hills did not have any available rooms and were not very helpful.
• Hospice had to be brought in because the care at Citrus Hills was inadequate before my mother passed away.

Review

The Grove Health & Rehabilitation Center has received positive reviews from various individuals who have had experiences with the facility. One reviewer mentions that their husband stayed at The Grove for about two weeks and had a great experience. They highlight the friendly staff, better food compared to other rehab centers, and the availability of coffee whenever desired. They also mention that their husband had a good roommate and overall felt well-cared for during his stay.

Another individual shares their intention of choosing The Grove for respite care for their mother. They were impressed by the friendly and informative staff who remembered their mother from a previous rehab stay. The long-tenured employees were seen as a testament to the quality of care provided at The Grove. Although they couldn't visit due to COVID-19 restrictions, they were pleased with the communication and level of care provided.

However, not all reviews were positive. One reviewer expresses disappointment with the deteriorating condition of their mother-in-law after being admitted to The Grove following a fall at an assisted living facility. They criticize the constantly changing rules and claim that staff members lack initiative or critical thinking skills. Furthermore, they mention that access to basic amenities like toilets during visitation hours was denied to their father-in-law.

Another negative review focuses on poor nursing care at The Grove. The reviewer's mother allegedly experienced neglect when her Foley bag backed up into her without immediate assistance from staff members. Additionally, they claim that a fall was not reported to them and paid services such as hair and nail care were not provided despite being pre-arranged.

In yet another negative review, a reviewer recounts their experience with a rude and unhelpful staff at The Grove. They describe encountering angry nurses, burdens placed on overworked CNAs, disgusting food, uneducated physical therapists leading to further health issues, missing toiletries, unanswered questions upon discharge, and misplaced medications.

Despite these negative reviews, there are still positive aspects mentioned by other individuals. One reviewer states that the rooms at The Grove were clean, and they appreciated the friendliness of the staff. Another reviewer highlights their exceptional care at Citrus Hills, commending the facility's dedicated staff who went out of their way to assist them.

Another reviewer describes Citrus Hills as an updated and cleanly nursing home with helpful staff members across various departments. They note that even housekeepers contribute to a pleasant environment by ensuring the facility always smells good.

However, one negative review stands out, as a potential resident's family member shares their disappointment after having made arrangements for respite care for their disabled granddaughter well in advance. Despite a positive initial impression during a tour, the facility canceled on them just four days before the expected admission, leaving them with canceled flight tickets and disrupted vacation plans.

In conclusion, reviews for The Grove Health & Rehabilitation Center (formerly known as Citrus Hills Health & Rehabilitation Center) are mixed. Positive experiences highlight friendly staff, good food options, cleanliness, and activities available to residents. However, negative reviews mention issues such as changing rules, lack of initiative from staff members leading to subpar care and neglect in some cases. It is clear that people's experiences at The Grove vary widely and it may be beneficial for individuals considering this facility to thoroughly research and visit before making a decision.

Physicians

• Citrus Hills Medical Center (0.1 miles)
• La Wraps (1.2 miles)
• PedIM Healthcare (2.1 miles)
• Citrusdiabetes Treatment Center (2.3 miles)
• Tri-County Hearing Aid (2.3 miles)
• Murali M Angirekula (2.3 miles)
• Carehere Wellness Center (2.3 miles)

Cafes

• Cattle Dog Coffee Roasters (0.3 miles)
• New England Pastry & Cafe (2.4 miles)
• Panera Bread (7.1 miles)
• Internet Cafe (7.7 miles)

Restaurants

• Burger King (0.5 miles)
• Skyview Clubhouse (0.9 miles)
• World Fusion (2.2 miles)
• Bangkok Thai (2.3 miles)
• New China Chinese Restaurant (2.4 miles)
• Wendy's (2.8 miles)
• McDonald's (3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Health Mart Pharmacy (1.1 miles)
• G & R Pharmacy (1.5 miles)
• Drug Dealer's (1.7 miles)
• Winn-Dixie (2.3 miles)
• Walgreens (2.4 miles)

Parks

• Rockwood Park (1.2 miles)
• Whispering Pines Park (6.5 miles)
• Liberty Park (7.6 miles)
• Wallace Brooks Park (7.9 miles)

Places of Worship

• Iglesia Pan De Vida (2.2 miles)
• Calvary Church (3 miles)
• Hernazsm Prayer/News (4.1 miles)
• Tree of Life Lutheran Church (4.4 miles)
• Citrus Vineyard Community Church (6.3 miles)
• First Church of God (6.5 miles)
• North Oak Baptist Church (7.5 miles)

Hospitals

• Pet Services of Florida (2.5 miles)
• Lecanto Surgery Center (4.3 miles)
• Conservancy Of Southwest FL (6.8 miles)