Haines City Health Care in Haines City, FL
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409 South 10Th Street, Haines City, FL 33844
For more information about senior living options: (844) 490-3973
The staff were very friendly and compassionate. The facility was clean and well maintained. The therapy program was excellent and focused on recovery. The nursing staff was awesome and attentive. The food was hot and presented beautifully. A nurse named Jessica was gracious and checked in daily with a smile. They would use this facility again in the future. Amazing place with amazing people who work there. Cici was amazing and helped with visual contact and managed everything with care. The staff took great care of the loved one; she was clean and never had skin breakdowns. Everyone was warm, helpful, and welcoming. The environment was clean, well-maintained, and welcoming; therapy was structured and effective.
The facility was filthy and not clean. Medications were not given on time. Rooms lacked bathtubs, and patients were bathed only twice a week. There was an allegation of a hidden camera and neglect when a patient fell. The reviewer claimed their loved one died due to lack of medicine and a fall. The facility smelled like urine and was not clean, with patients treated poorly. Food portions were described as large and unpalatable, likened to a concentration camp. Linens were gray and looked like they were used to wipe the floor. A patient was not offered a shower and received no assistance with bathing. There were no ID bands to identify patients. The director of nursing and unit manager were described as unprofessional and unresponsive. The facility was labeled inhumane, with a warning not to bring a loved one there. Communication was poor: calls were not answered and staff did not follow up.This community is best suited for families seeking a rehabilitative and nursing environment where warmth, professionalism, and consistent daily care are the norm. It works well for seniors who need structured therapy, close supervision, and a discharge-to-home plan, with staff who strive to treat residents with dignity. The facility's emphasis on a clean, orderly environment and team-based care makes it a practical choice for recovery from surgery or ongoing nursing needs where family comfort with regular, face-to-face updates matters. For families prioritizing a genuinely home-like, person-centered experience with reliable therapy progression, this is a credible option to consider.
Those who may want to consider alternatives include families that demand absolute consistency in medication administration and zero tolerance for any safety gaps. Several reviews flag not only strong positives but also problematic incidents: delays in meds, inconsistencies in daily routines, and rare but alarming reports of neglect or miscommunication. For families with residents who require highly regimented routines, meticulous attention to every medication time, and immediate response to every call light, a facility with a broader safety track record and more uniformly documented processes across shifts may be a better fit. In short, if flawless daily operations and airtight accountability are non-negotiable, explore other options as a hedge against potential variability.
The strongest pros center on the caregiving culture and the rehabilitative framework. Cleanliness and a well-maintained environment frame every stay, and staff are repeatedly described as kind, attentive, and genuinely caring. The therapy department receives frequent praise for its structure, consistency, and focus on functional recovery, with several families noting smooth transitions from therapy to discharge planning. Reliable nursing oversight and approachable clinicians help families feel informed and involved in care decisions. The human touch - the visible compassion from nurses, aides, and even overworked front-desk staff - often balances the routine challenges of care, delivering meaningful reassurance during recovery.
Nonetheless, main cons linger and warrant serious consideration. A minority of reviews describe conditions that raise red flags: odors or overall cleanliness concerns, older or aging interiors, and alarms about understaffing or inconsistent medication administration. There are accounts of patients not receiving timely meds, delays in responses to call lights, and, in a few cases, dangerous lapses that led to emergency hospital visits. Such reports are not universal, but they underscore the importance of proactive oversight, strict medication protocols, and transparent communication with families. Potential residents should weigh these reports against the consistently positive experiences and probe how current staffing levels and daily schedules are managed.
With the pros in mind, the facility's strongest offset to the cons lies in the vivacious, capable therapy ecosystem and the steady stream of compassionate care from frontline staff. For residents who require rehab that emphasizes functional gains and a clear pathway back to independent living, these elements can drive tangible outcomes. The clean, orderly surroundings and a culture of courtesy create a stable, hopeful atmosphere that often translates into better mood, cooperation, and participation in therapy. When families enjoy regular engagement with attentive nurses and therapists who remember individual goals, the risk presented by occasional procedural gaps may feel manageable.
Practical next steps guide the decision. Prospective families should request a tour with the therapy team to observe program pacing, equipment availability, and discharge planning conversations. Inquire about medication administration procedures, the cadence of nurse availability on evenings and weekends, and how often unit managers review problem incidents with families. Verify the current staffing mix per shift and ask for examples of how care plans are updated in response to changing needs. Finally, ask to speak with a resident family about a recent change in a care plan, and request a candid discussion about any ongoing quality improvement initiatives. This approach ensures a clear-eyed assessment of fit, balancing the evident commitment of staff with the realities of day-to-day operations.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Haines City Health Care in Haines City, FL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community features a beauty salon where residents can enjoy pampering treatments and hair styling services. Cable or satellite TV is available in each resident's room, ensuring they have access to their favorite shows and entertainment. Community-operated transportation allows residents to easily get around town for errands and social outings.
For those who enjoy technology, there is a computer center with internet access, providing opportunities to stay connected with loved ones or explore new interests online. The dining room offers restaurant-style dining, where residents can savor delicious meals prepared by skilled chefs. Special dietary restrictions are also accommodated.
There are various spaces for recreation and relaxation within the community. A fitness room allows residents to engage in physical activity and maintain their health and well-being. A gaming room provides opportunities for friendly competitions and socializing with fellow residents.
The outdoor space includes a beautiful garden, where residents can take strolls or spend time admiring nature. Housekeeping services ensure that resident accommodations are always clean and hygienic. Each resident has a private bathroom for convenience and privacy.
In addition to the abundance of amenities, Haines City Health Care also offers comprehensive care services. The 24-hour call system ensures that help is always just a button press away. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available.
The community provides diabetes diets for those who require them and offers assistance with medication management to ensure that residents receive their medications on time. A mental wellness program supports the emotional well-being of residents.
Transportation arrangements are made both for non-medical needs as well as doctor appointments, making it easy for residents to attend their medical appointments without any hassle.
Residents can engage in various activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The small library offers a quiet space for reading and expanding knowledge.
In terms of proximity to amenities, there are parks, pharmacies, physicians, restaurants, and hospitals located nearby, providing convenient access to essential services.
With its wide range of amenities and care services, Haines City Health Care in Haines City, FL provides a welcoming and supportive environment for seniors to thrive and enjoy their retirement years.
Haines City Health Care is located at 409 South 10Th Street, Haines City, FL 33844 in Polk County, Florida
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