Palm Krest Manor

Pros

• The staff at the facility demonstrated a high level of care and concern for the residents' needs.
• The food prepared by the kitchen staff was made with pride, reflecting their commitment to providing good meals for the residents.
• One visitor found the inside of the facility to be very nice and clean, contributing to an overall positive experience.
• The staff were accommodating during visits, making efforts to ensure visitors felt welcome and supported.
• A visitor acknowledged that someone they knew was happy while staying at the facility, indicating that some residents find comfort there.

Cons

• The parking lot and common area provide little to no protection from the elements, making it uncomfortable for residents and visitors.
• The facility is described as dirty, with reports of dirty diapers left on the floor and nursing staff appearing to be asleep on the job.
• Many residents were reported to be unclean, contributing to a run-down atmosphere that felt more like a shelter for the homeless rather than a proper facility.
• Staffing issues are prevalent, with reviews mentioning that the facility is short-staffed and administration appears uncaring about resident welfare.
• One individual experienced immediate distress from roaches and filth, prompting them to leave within 24 hours due to discomfort with the environment.
• Overall, reviewers express strong feelings of dissatisfaction, stating they wouldn't recommend the place for even their pets.

Review

The reviews on Palmcrest Manor present a stark contrast between experiences that visitors and residents have had at this facility. Many reviewers express strong dissatisfaction with the conditions observed, while a few highlight positive interactions with the staff and the general atmosphere inside. Overall, the criticisms seem to outweigh the praise, painting a troubling picture of life at Palmcrest Manor.

From multiple accounts, the physical condition of Palmcrest Manor is a major point of concern. One reviewer likened the parking lot to "the surface of the moon," criticizing its numerous jagged potholes that make entry challenging and unsafe for vehicles. This disarray extends beyond just aesthetics; it also raises questions about safety for both residents and visitors who might be navigating these hazardous areas. Furthermore, complaints about common areas lacking protective covering from inclement weather add another layer to these concerns about infrastructure neglect.

Inside the facility, conditions reportedly deteriorate further. A recurring theme among negative reviews is issues relating to cleanliness and hygiene standards within resident rooms. Some describe finding dirty diapers left on floors and criticize nursing staff for being inattentive or even sleeping on the job—serious infractions that highlight potential neglect in care delivery. The fact that families are not informed when residents experience falls indicates an alarming lack of communication and accountability within this environment.

Moreover, some reviewers express deep concern over what they perceive as demographic disparities in resident population—a point made by two separate critics who noted that out of 36 residents, only 10 were women. This observation hints at an unfortunate reality where vulnerable populations converge in facilities like Palmcrest Manor, creating an environment associated with desperation rather than comfort or care. Descriptions such as “run down” compounded by comments on uncleanliness contribute to a perception of disregard for those living there.

Additionally, many accounts mention understaffing as a critical issue affecting both service quality and overall resident welfare. One individual succinctly remarked they wouldn’t entrust even their pet goldfish to such a place—an extravagant exaggeration meant to underscore serious concerns about inadequate staffing levels leading to poor resident supervision and care. Complaints about bugs appearing throughout spaces indicate that environmental health may not be prioritized either, exacerbating already dire circumstances for residents.

Despite all these grievances, there are glowing testimonials from visitors who found moments of warmth amid distressing surroundings. They praised particular aspects such as accommodating staff who demonstrated genuine concern for residents’ needs. Reviews credited kitchen staff for putting effort into meal preparation while emphasizing pride in their work—showing that despite systemic failings, individual caregivers do possess commendable qualities reflecting compassion towards those they serve.

A visitor raised an important suggestion regarding outdoor spaces: suggesting shade installations in open courtyards could improve comfort significantly during hot weather periods—a simple yet effective enhancement to consider for enriching residents' outdoor experience without compromising their access to nature's benefits. Ultimately though; whether denouncing squalid conditions or praising occasional caring efforts—this review collection reveals substantial room for improvement at Palmcrest Manor in meeting basic care standards necessary for supporting its vulnerable population adequately.

This part of Haines City, Florida offers a range of medical services including radiology, pediatric care, cancer treatment, and occupational health. With multiple hospitals and pharmacies within close proximity, residents have easy access to healthcare facilities. The area also boasts a variety of dining options ranging from fast food chains like McDonald's and Taco Bell to sit-down restaurants like Manny's Original Chophouse. For those seeking spiritual fulfillment, there are several places of worship nearby. Overall, this neighborhood provides convenient access to essential services and amenities for seniors considering senior living in Haines City.

Physicians

• A T Radiology Pa Open Mri (0.2 miles)
• Railroad Park Pediatrics (0.3 miles)
• At Radiology Pa (0.3 miles)
• First Family Medical Center (1.3 miles)
• Mid Florida Health Center (1.5 miles)
• Heartland Regional Cancer Center (2.7 miles)
• Center For Retina and Macular Disease (2.7 miles)

Parks

• Lake Eva Park (0.2 miles)

Hospitals

• Heart of Florida Regional Medical Center (0.7 miles)
• Heart of Florida Regional Medical Center (5.3 miles)
• Mpn Medical Center Dundee (6.1 miles)
• Day Surgery Center (6.9 miles)
• Caring Hands Residence (7.8 miles)
• Nierman Stephen Winter Haven Hospital Winter Haven (8.2 miles)
• Winter Haven Hospital Occupational Health (8.3 miles)

Restaurants

• McDonald's (0.7 miles)
• R-Place Eatery (1.2 miles)
• Wendy's (1.2 miles)
• Manny's Original Chophouse (1.2 miles)
• Zaxby's (1.4 miles)
• Arby's (1.5 miles)
• Taco Bell (1.5 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Winn-Dixie (1.5 miles)
• Walmart Pharmacy (1.6 miles)
• HC Pharmacy (2.2 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.2 miles)

Cafes

• Davenport Diner (5.6 miles)
• Starbucks (8.3 miles)
• Baking Donuts Plus (8.5 miles)
• Starbucks (8.7 miles)

Places of Worship

• The Rock of Winter Haven (6.3 miles)
• Winter Haven Worship Center (6.9 miles)
• First Missionary Baptist Church (7.8 miles)
• Beymer Memorial United Methodist Church (8.7 miles)