Sandgate Gardens Rehab And Nursing Center

Pros

• The physical and occupational therapists at Laurel Pointe were responsive to the patient's physical and emotional needs, fostering a supportive environment for rehabilitation.
• The entire staff at Laurel Pointe was described as warm, caring, and professional, contributing to a pleasant stay for patients.
• Patients appreciated the comfortable rooms and beds, which enhanced their overall experience during recovery.
• Previous patients noted significant improvements in their rehabilitation goals thanks to the excellent care provided by the staff.
• The nursing staff was praised for being proactive in meeting patient needs and ensuring medications were administered on time.
• Many expressed gratitude for the team's dedication to servitude and commitment to providing quality care during rehabilitation.

Cons

• The facility is not clean, with dirty floors and rooms reported by visitors.
• Wheelchair parts were left in the middle of the floor despite complaints, indicating neglect.
• Patients lacked basic amenities, such as a remote for the TV, which was missing for an entire week.
• The phone in the room was non-functional for several days, causing inconvenience to patients.
• Meal options were severely limited; one patient received a sandwich on Thanksgiving instead of a proper meal.
• Staff appeared uninformed about patients' needs and conditions, leading to inadequate care.
• Patients were charged for items like soda, which could be unreasonable given their situation post-accident.

Review

Laurel Pointe has garnered a diverse range of reviews from patients and their families, reflecting both commendable experiences and notable frustrations. The facility operates in a converted National Guard building, which some describe as lacking in modern aesthetics but compensate for through the quality of care provided by the staff. Several individuals highlight positive experiences, particularly emphasizing the dedication of physical and occupational therapists. These professionals are praised for being responsive not only to the physical needs of patients but also to their emotional requirements, fostering a supportive environment that aids in recovery.

One patient shared their transformative journey at Laurel Pointe, recounting how they arrived unable to move and left after two months walking unaided. This individual commended the warmth and professionalism of the entire staff, noting that any minor complaints were swiftly addressed. Such testimonials underscore a belief that the true essence of quality care lies in compassionate personnel. The sense of community within Laurel Pointe is often highlighted; many find solace in the hands-on approach exhibited by nurses and aides who make it a priority to ensure patient comfort.

Conversely, there are stark criticisms from other visitors who detail alarming conditions observed during their time at Laurel Pointe. One visitor described a disturbing scene with wheelchair parts strewn across the floor, highlighting lapses in cleanliness that contributed to an unsatisfactory impression of the facility. Reports emerged about dirty restrooms, unkempt living quarters, and a lack of knowledge from staff regarding individual patients' needs. Such inconsistencies raise concerns about whether all personal care standards are being met consistently across different shifts or teams.

Another reviewer recounted an experience where their family member received inadequate meal options during what should have been a holiday celebration—receiving only a sandwich for Thanksgiving instead of an appropriate festive meal. This observation points to broader issues related to dietary accommodations and highlights restrictions on meal choices that can severely impact patient satisfaction. Furthermore, instances like having no access to a TV remote for an extended period or dealing with non-functional room phones create additional layers of frustration that compound overall dissatisfaction.

Despite some negative experiences emphasizing environmental shortcomings or logistical oversights within patient care provision, others maintain that Laurel Pointe continues to be on an upward trajectory regarding its service rating—from previously struggling with a two-star rating to showing significant improvement now recognized by grateful patients. It's evident that while some praise specific departments such as rehabilitation therapy as second-to-none, others remain skeptical about overall organizational management and facility upkeep.

Ultimately, selecting an appropriate long-term or short-term care location is deeply personal and varies significantly based on individual expectations and experiences within such environments. While many find effective support at Laurel Pointe through attentive staff willing to go above and beyond in addressing both physical rehabilitation needs and emotional well-being, critical voices draw attention to systemic issues needing resolution if they hope to create consistently positive outcomes for all who enter their doors. In conclusion, though Laurel Pointe provides hope for healing through its dedicated caregivers, ongoing feedback must inform future improvements necessary for maintaining high standards expected by families entrusting loved ones with their care.

Physicians

• Grace Women's Healthcare (0.7 miles)
• William Bryan King (0.8 miles)
• Iannotti, Nicholas Dr - Hematology Oncology Associates of the Treasure Coast (0.8 miles)
• Physicians For Children (0.8 miles)
• King, William Dr - King, William B, MD, PA (0.8 miles)
• Prasad VRK Chalasani (0.8 miles)
• MD Primary Care (0.9 miles)

Pharmacies

• Fort Pierce Discount Pharmacy (0.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (4.9 miles)
• CVS Pharmacy (6.1 miles)
• Winn-Dixie (6.1 miles)

Cafes

• Old Florida Coffee Co (2 miles)
• Starbucks (2.2 miles)
• Panera Bread (9.4 miles)
• Starbucks (9.5 miles)

Restaurants

• Cobb's Landing (2 miles)
• Golden Corral (2 miles)
• 12A Buoy (2.1 miles)
• Chick-Fil-A (2.3 miles)
• Cracker Barrel (2.7 miles)
• Islamorada Beer Company (3 miles)
• Burger King (3 miles)

Hospitals

• New Horizons of the Treasure Coast (4.6 miles)
• Martin Memorial Health Systems (8.7 miles)
• Surgical Center of Treasure Coast (10.3 miles)

Parks

• Winterlakes Park (5.3 miles)
• Charles E. Ray Park (6.5 miles)
• Lakewood Park (6.8 miles)

Transportation

• Budget Rent A Car (9.4 miles)

Theaters

• AMC Port St Lucie 14 (9.4 miles)