University West Rehabilitation Center

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  • Interior

    A modern dining area with round tables, comfortable chairs, and elegant lighting.

  • Outdoors

    A small building with a sloped roof, surrounded by trees and a parking lot.

  • Decor

    A modern dining area with tables and chairs, decorated with a painting, shelves, and a TV.

  • Living Room

    A modern living room with a TV, decorative shelves, and plants.

  • Building

    A cozy motel building surrounded by trees with an empty parking lot in front.

  • Architecture

    A modern building with a parking lot surrounded by trees under a clear sky.

  • Bedroom

    A modern bedroom with two beds, separated by a curtain, featuring sleek lighting and contemporary decor.

  • Dining

    A modern kitchen and dining area with sleek furniture and open space.

  • Landscaping

    A paved pathway with benches alongside a white fence and shrubs.

  • Garden

    A vibrant flower grows in a wooden planter box in a garden setting.

  • Outdoor

    A cozy outdoor patio area with a wooden pergola, surrounded by greenery and featuring comfortable seating.

  • Patio

    A cozy outdoor patio setup with white furniture and a wooden bench against a fenced backdrop.

  • Lobby

    Modern waiting area in a clinic with wood paneling and signage.

  • Chandelier

    A modern dining area with elegantly arranged tables and chairs, featuring a central chandelier and bright lighting.

University West Rehabilitation Center

545 West Euclid Avenue, Deland, FL 32720

For more information about senior living options: (844) 490-3973

3.8 from 17 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Skilled Nursing Facility

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    Overall Review of University West Rehabilitation Center

    Pros

    • pro The staff were wonderful to her.
    • pro The facility is very clean and welcoming.
    • pro The staff are friendly and willing to help, especially Olivia.
    • pro The DON is very helpful.
    • pro The facility is beautifully renovated and the staff are among the sweetest.
    • pro The food is delicious, and the chef knows what he's doing.
    • pro Live music events create a joyful atmosphere.
    • pro Under new management, the staff are among the kindest people and deeply care about the residents.
    • pro The management and staff are passionate about providing the best possible care.
    • pro The facility is highly recommended as a top-notch assisted living community.

    Cons

    • pro One reviewer described the facility as ghetto and claimed residents aren't cared for properly.
    • pro It was alleged that the facility lacks adequate linens or essential items and relies on agency staff due to understaffing and underpaid aides.
    • pro A patient was said to have claimed that prison would be better than staying there.
    • pro A warning was given to avoid the facility, stating residents will be forgotten, with examples of no one changing them or administering meds.
    • pro The night shift was described as horror-movie material, suggesting severe neglect.
    • pro The food service was labeled a disaster and nurse service described as deception, with aides called a joke and rooms lacking amenities like lights and television.
    • pro There were reports of delays in care, such as nurses not assisting for hours after a fall or surgery.

    Review

    The collection of reviews presents a wide spectrum of experiences with nursing and rehab facilities, ranging from glowing praise to blunt, painful criticisms. Taken together, they illustrate how care quality can vary dramatically not just between different facilities, but sometimes within the same organization over time. Several themes recur: cleanliness and comfort, the warmth and attentiveness of staff, the quality of meals, activities and renovations, and, conversely, serious concerns about staffing, timely care, and overall safety and dignity for residents.

    On the positive end, multiple reviews highlight facilities that feel welcoming, clean, and comforting from the moment you step through the door. One reviewer spoke warmly about a mother who spent a month there, noting that staff were wonderful to her - she received a haircut, had her nails painted, and left with a happy impression of the place. Several others praised the overall environment as very clean and inviting, with staff described as friendly and willing to help. The DON and particular staff members - Olivia in one instance - were singled out for their helpfulness. The food earned enthusiastic praise in some posts, described as delicious and even compared to what you'd find in a restaurant, with a chef who clearly knows what he's doing. There were mentions of special events and good holiday meals, like a Valentine's Day feast organized by the kitchen team, which helped residents feel valued and celebrated. Even the physical spaces were commended: beautifully renovated living areas and well-maintained therapy and rehabilitation spaces contributed to a warm, comfortable atmosphere. Several reviewers emphasized that they would feel at ease leaving a loved one there and that the overall environment was safe, happy, and supportive. In short, for many readers, these facilities exemplified the best of elder care: attentive staff, clean and pleasant surroundings, and thoughtful touches that recognize residents as individuals.

    Another thread running through the positive comments is the improvement and renewal some facilities underwent. Reviewers noted management changes that brought about meaningful improvements, including renovations and a renewed sense of care for each patient. The overall sentiment was that the people running these places truly care about the residents, and that this commitment translated into practical benefits - more responsive staff, better organized activities, and a more welcoming culture. Some folks explicitly described these places as top-notch options for assisted living or rehabilitation, praising the combination of personalized attention and professional care. The tone here is one of trust and reassurance: experienced staff, ongoing upgrades, and a culture that treats residents with dignity and kindness.

    Yet the same pool of reviews does not overlook serious drawbacks raised by others. A strong negative voice warned readers away from a facility in Deland, characterizing it as "ghetto" and unsafe, with residents allegedly not cared for properly. That reviewer described understaffing and reliance on agency aides, insufficient linens and essential items, and even quoted a resident describing prison-like conditions. The sentiment was that cameras are everywhere in a way that felt intrusive, and that the facility is located in a rough neighborhood. The takeaway from this perspective is concern about staffing levels, accountability, and basic daily care - issues that, if present, would understandably erode trust and safety.

    Another reviewer offered a stark contrast with a dramatic, cautionary tale about neglect and inadequate attentiveness. They described a situation where daytime nurses tried to help but the night shift was "horror movie" material, leaving a loved one crying and abandoned for long stretches. The implication is that consistent, timely care can deteriorate after hours, raising fears about safety and reliability when supervision is thinner. The emotional weight of such statements underscores how critical reliable, around-the-clock care is to families evaluating these facilities.

    A particularly troubling narrative went further, describing a family member whose care deteriorated to a near-crisis level. The reviewer recounted missed med passes, a patient left in soiled garments, and another resident unable to use the bathroom privately, all with the implication that calls for help were not promptly answered. The complaint extended to the overall environment: a sense of neglect, delays that allowed a fall and injury, and a perception that basic needs were not being met in a timely manner. This kind of account highlights how quickly quality-of-life and safety concerns can escalate into a profound loss of trust and safety when care workflows falter.

    A separate, highly critical review levied harsh judgments on the facility's food service, nursing responsiveness, and general atmosphere - describing a feeling of being jailed rather than cared for. It framed the experience as deceptive and inadequate, from the absence of televisions in rooms to broken or ignored calls for assistance. The tone was one of frustration and disillusionment, painting a picture of a system where residents' autonomy and comfort are compromised by systemic shortcomings.

    Taken together, these stories reveal a landscape where resident experience is highly contingent on factors such as management leadership, staffing levels, and the everyday attentiveness of caregivers. Facilities that maintain clean, inviting spaces, actively engage residents with meaningful activities, and demonstrate consistent, compassionate care tend to receive the strongest praise. Those plagued by understaffing, inconsistent shifts, and slow response times - especially at night - often become the subject of scathing reviews that emphasize safety, dignity, and basic daily needs. For families navigating options, the message is clear: visit in person, talk with current staff and residents, observe meal quality and activity offerings, and ask pointed questions about staffing ratios, night coverage, med administration, and how renovations or changes in management have translated into day-to-day improvements for residents. The best care, it seems, emerges when leadership commits to steady, transparent, resident-centered practices that keep the person at the heart of every decision.

    Features

    Housing

    • 55 resident community capacity 55 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Daytona Beach International (19 miles away) Daytona Beach International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    University West Rehabilitation Center in Deland, FL is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community aims to provide a comfortable and enjoyable living environment for seniors who require assistance with daily activities.

    Residents at University West Rehabilitation Center can enjoy the convenience of having a beauty salon on-site, making it easy for them to maintain their personal grooming and appearance. The availability of cable or satellite TV ensures that residents can stay entertained and connected with the outside world. For those who need transportation, the community offers community-operated transportation as well as arrangements for non-medical transportation, including doctor's appointments.

    The center also features a computer center equipped with high-speed internet, allowing residents to stay connected online. The fitness room provides an opportunity for seniors to engage in physical activities and maintain their health. Additionally, there is a gaming room where residents can enjoy various recreational activities.

    The beautiful outdoor space and garden offer a peaceful setting for relaxation and socializing. Private bathrooms ensure privacy and convenience for residents. The restaurant-style dining experience allows residents to enjoy delicious meals prepared by professional chefs while accommodating special dietary restrictions.

    For mental wellness, University West Rehabilitation Center offers 24-hour supervision and a mental wellness program to support the emotional well-being of its residents. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by trained staff around the clock.

    Residents can benefit from medication management services as well as diabetes diet plans if needed. Housekeeping services ensure that living spaces are always clean and tidy. Move-in coordination assists new residents in transitioning smoothly into their new homes.

    Various activities are available within the community to keep residents engaged and fulfilled. These include scheduled daily activities, fitness programs, planned day trips, resident-run activities, and concierge services.

    University West Rehabilitation Center is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity enhances residents' access to essential services and a vibrant community life.

    With its comprehensive amenities, high-quality care services, and vibrant community life, University West Rehabilitation Center is an ideal choice for seniors seeking a comfortable and enriching assisted living experience in Deland, FL.

    Nearby Places of Interest

    Physicians

    • Virginio Rodrig Uez (0.5 miles)
    • Happy Brain Neurofeedback (0.7 miles)
    • Florida Kidney & Hypertension Specialist (0.8 miles)
    • Krishnan MD Ananth Pa (0.9 miles)
    • Central Florida Eye Specialists P L (1 miles)
    • Deland Family Medicine (1.4 miles)
    • Advanced Family Medici (1.4 miles)

    Cafes

    • Trilogy Coffee Roasting Co. (0.7 miles)
    • Starbucks (2.6 miles)
    • Rhonda's Kitchen (7.1 miles)
    • Starbucks (7.7 miles)

    Restaurants

    • Checkers (0.7 miles)
    • The Half Wall DeLand (0.8 miles)
    • Taco Bell (1.1 miles)
    • McCabe's (1.1 miles)
    • Captain D's (1.3 miles)
    • Mi Mexico Restaurant (1.5 miles)
    • Big Rig (1.6 miles)

    Pharmacies

    • Winn-Dixie (0.7 miles)
    • Ritter's Towne Pharmacy (0.8 miles)
    • Walmart Fuel Station (0.9 miles)
    • Walmart Pharmacy (1 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1.6 miles)
    • Florida Health Care Plans (1.7 miles)

    Parks

    • Earl Brown Park (0.8 miles)
    • Barkley Square Dog Park (2.5 miles)
    • Lake Beresford Park (2.5 miles)
    • Hontoon Island State Park (4.1 miles)
    • Blue Spring State Park (5.4 miles)
    • Gateway Park (7.6 miles)

    Hospitals

    • AdventHealth DeLand (1.5 miles)
    • Florida Hospital Deland (1.6 miles)
    • AdventHealth Fish Memorial (7.6 miles)

    Places of Worship

    • Grace Chapel (2.3 miles)
    • Bible Baptist Church (3.6 miles)

    Transportation

    • Amtrak (2.4 miles)

    Frequently Asked Questions

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