Boca Raton Rehab Ctr in Boca Raton, FL

Pros

• The staff are wonderful and go the extra mile to care for residents.
• The facility excels in caring and respectful staff.
• The new management and new staff are great.
• The physical therapy and occupational therapy teams are top-notch.
• The nurses, aides, and therapists are kind, attentive, and genuinely care for patients.
• The rooms are immaculately clean and well maintained.
• The meals are good and offer a varied menu.
• The staff greet visitors warmly and communicate well with families.
• Alexis is friendly, compassionate, and knowledgeable about elderly care.

Cons

• The Boca Raton Rehabilitation Center is described as horrible, filthy, and unprofessional.
• Families report chronic communication failures and being left in the dark about their loved ones' care.
• Patients allegedly suffer dehydration, weight loss, infections, bedsores, and even death due to neglect.
• Staff are accused of being rude, unresponsive, overworked, and sometimes negligent.
• The facility is said to have unsafe conditions: odors of urine, cockroaches, exposed wires, and poor safety measures.
• Medication issues include incorrect dosages, delays in giving meds, and mismanagement of prescriptions.
• There are claims that staff prioritize money over patient care and that ratings are manipulated.
• Many reviews urge others not to send loved ones there and call for the center to be shut down.

Review

Best suited for families seeking an active rehab-focused option with strong therapy staff, Boca Raton Rehabilitation Center can be a viable pick when the priority is aggressive PT/OT progress and hands-on caregiver attention - provided there is significant family involvement to supervise care. The best outcomes tend to occur when the facility operates smoothly under attentive teams, with therapy leading the way and nurses and aides who respond promptly during peak hours. Its hospital-adjacent location is a practical plus for those who want quick access to medical staff and a streamlined transition back home, especially for short-term rehab after surgery or a serious illness.

Those weighing alternatives should consider this facility only if reliability in everyday operations is solid. Families prioritizing consistent communication, predictable staffing, and meticulous cleanliness will want to compare other options. For residents with dementia, high fall risk, or complex medical needs requiring regular physician oversight, Boca Raton Rehab can become precarious if the care team is stretched thin or if administrative responsiveness remains uneven. In short, this community is not the universal answer for every senior, and those who cannot be present to advocate daily should have strong backup plans.

The strongest positives center on the therapy department and the bedside staff when things run well. Several reviews spotlight skilled, encouraging therapists who push for real gains and personalize sessions, with PT/OT regarded as top-notch by families who observed steady improvement. Courteous, caring nurses and aides contribute to a sense of being known and respected, and some families note that the nursing and therapy teams take pride in patient progress. When management communicates effectively and the unit runs with fewer barriers, these elements can create meaningful rehabilitation momentum.

Yet the narrative is deeply inconsistent, and the main drawbacks repeatedly surface in reviews. Filth, odors, and safety concerns appear in many accounts, often alongside under-staffing and slow response to call lights. Medication errors, delayed treatments, and gaps in daily hygiene or wound care are cited by multiple families, sometimes with serious consequences. Communication with families is frequently described as unreliable, with discharge plans and doctor visits not consistently shared. The result is a balance of hard-won therapeutic gains offset by real risks tied to staffing, maintenance, and day-to-day operations.

How the pros offset the cons depends on the resident's profile and the family's involvement. For a fairly independent patient or one who mainly needs targeted rehab and can tolerate some operational bumps, strong PT/OT and engaged nursing can still deliver substantial benefits. For a medically fragile senior or a dementia patient who requires steady supervision, the same strengths may not be enough to counteract persistent safety and cleanliness concerns. The facility's ability to sustain high-quality therapy while fixing systemic issues will determine whether the positives can consistently outweigh the negatives.

Bottom line: Boca Raton Rehabilitation Center can be a practical choice for rehab-first goals when there is active family oversight, clear expectations, and a willingness to intervene quickly if problems arise. Prospective families should visit with a critical eye, ask pointed questions about staff coverage, response times, and care planning, and request to observe therapy sessions and nursing routines. If consistent communication, rigorous cleanliness, and reliable safety practices are nonnegotiable, exploring better-rated options may prevent ongoing stress and risk. For families comfortable with a hands-on approach and confident in steering care, this community remains a credible, sometimes excellent, pathway to regain function - with the caveat that conditions vary and vigilance is essential.

Hospitals

• Christine E. Lynn Womens Health Center (0.1 miles)
• West Boca Medical Center (6 miles)

Physicians

• Baptist Health Marcus Neuroscience Institute | Boca Raton (0.1 miles)
• Boca General & Family Medicine (0.3 miles)
• Retina Group of Florida (0.3 miles)
• Aker Kasten Eye Center (0.8 miles)
• Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (1.1 miles)
• Dermatology of Boca (2.6 miles)
• RevaMed Primary Care Associates (3.3 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Shake Shack (0.6 miles)
• Denny's (0.9 miles)
• Calaveras Cantina (1.1 miles)
• Farmer's Table (1.3 miles)
• Ichiyami (1.4 miles)
• Laspada's Original Hoagies (1.6 miles)
• The Cheesecake Factory (1.8 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.4 miles)
• Starbucks (1.5 miles)
• Starbucks (2.2 miles)
• The Seed (2.5 miles)
• Starbucks (4.1 miles)
• The Original Brooklyn Water Bagel Co. (7.1 miles)

Theaters

• Cinemark Premier (1.3 miles)
• Regal Shadowood (6.2 miles)

Parks

• Mizner Bark Dog Park (1.6 miles)
• Boca Tierra Park (3 miles)
• Spanish River Park (3.5 miles)

Places of Worship

• Congregation B'nai Israel (2.9 miles)
• B'nai Torah Congregation (3.1 miles)