Apple Rehab West Haven

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  • Interior

    A cozy bedroom with a wooden bed and dresser, illuminated by a bedside lamp.
  • Outdoors

    A man jogging on a scenic forest path in the summer.
  • Exercise Equipment

    A spacious physical therapy and rehabilitation center equipped with various exercise machines and equipment.
  • Fitness

    Promotional image for a rehabilitation center, highlighting outdoor fitness and recovery.
  • Rehabilitation

    A physical therapy room equipped with parallel bars and a treatment table.
  • Physical Therapy

    A physical therapy room equipped with a treatment table, therapy balls, and exercise machines.

Apple Rehab West Haven

308 Savin Avenue, West Haven, CT 06516

For more information about senior living options: (844) 490-3973

2.8 from 29 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
1
1 stars
14

Skilled Nursing Facility

Overall Review of Apple Rehab West Haven

Pros

  • pro The social worker Cindy is phenomenal at her job; she listens, is considerate and understanding, and goes above and beyond to ensure patients feel heard and cared for.
  • pro The facility is wonderful, and the staff and administration are accommodating and friendly.
  • pro Amazing patient care; the staff are respectful and kind.
  • pro Great service; the staff and administration are caring and attentive.
  • pro The facility is great, very clean, and the staff and administration are friendly and respectful.
  • pro They consistently work toward meeting the needs of patients and making family and visitors feel welcome.
  • pro A family member who stayed there received the best care from the nurses and staff, and the facility was very accommodating to visits.
  • pro The nurses on the floor were extremely attentive, and all of the staff - from administration to CNAs - were friendly and helpful.

Cons

  • pro The facility is an old nursing home posing as short-term rehab and needs major renovations.
  • pro The staff mistreats the elderly and shows them no respect, even in front of visitors.
  • pro The place is a living hell and deserves less than one star.
  • pro A nurse allegedly caused a sprained ankle by not engaging the wheelchair foot pedal.
  • pro An incompetent nurse allegedly turned the patient the wrong way, contributing to injury and a prior septic UTI; this place is hell.
  • pro Residents are left in wheelchairs for hours in soiled diapers, with inedible food and unreliable water supply, making care feel inhumane.
  • pro The administrative staff appears to care only about billing, leaving residents in limbo and rooms smelling of urine.

Review

Apple Rehab West Haven is best suited for families that will actively supervise a loved one during a stay, especially for short-term rehabilitation. The reviews show a facility that can be clean, organized, and surprisingly accommodating when staffing is adequate and care is prioritized, with some staff members described as patient, respectful, and responsive. The strongest qualifier is advocacy: families willing to intervene, track daily care, and push for timely assistance can transform a stay into a more positive experience. Those who want a hands-off approach or expect a uniformly high level of daily help across all shifts should look elsewhere, because consistency appears inconsistent.

Explicitly, alternatives should be considered for seniors who require reliable, round-the-clock assistance, high-quality hygiene, and predictable responsiveness. Several reviews depict neglectful care, unclean rooms, delayed showers, and inadequate staffing; such risks are unacceptable for residents with high medical or cognitive needs. For families pressed to secure dignified treatment and constant monitoring, other nearby facilities with stronger staffing models and clearer accountability are worth evaluating. Also, residents who value consistent, open communication should seek environments where family input is routinely integrated into daily routines, not just during occasional family meetings.

Key pros include occasional exemplary staff interactions, a welcoming administrative tone, and a few employees who go above and beyond, including a notably capable social worker mentioned in several accounts. When those elements align, residents benefit from cleaner surroundings and a respectful atmosphere that supports family visits. However, these positives are fragile in the face of major flaws described by multiple reviewers: reports of neglect, disrespectful treatment, and even safety incidents. The contrast between the best-case experiences and the worst-case episodes makes it hard to trust a consistent standard of care on any given shift.

Practically, prospective residents should verify staffing patterns, CNA coverage, and response times before committing. Ask for recent incident and complaint logs, request a direct contact with the nurse manager, and observe the floor for hygiene, noise, and the pace of assistance with basic needs. Inquire about hospital transfers and infection management, and review discharge planning and family communication protocols to avoid missteps. Test the facility's consistency by visiting at different times, speaking with both front-line caregivers and administrators, and ensuring there is a reliable system for water, meals, and personal hygiene.

Those who decide to proceed should set explicit expectations in writing: daily schedules, support for mobility, shower routines, appetite, and access to water and essential needs. Design a clear escalation path when alarms go unaddressed and insist on prompt updates about any changes in care plans. Consider assigning a dedicated family liaison or health proxy to receive timely reports and coordinate with medical teams. If repeated red flags surface - ongoing cleanliness issues, unresponsiveness, or hostility toward residents or visitors - pause admission and compare with alternatives.

Overall, Apple Rehab West Haven presents a bifurcated picture: potential for solid rehabilitation care when staffed and supervised, but a high risk of serious quality lapses otherwise. For families who can devote ongoing oversight and demand accountability, the facility can work, but it should not be the default choice for anyone needing dependable daily nursing, consistent safety, and respectful treatment. Strong alternatives should be considered, and any decision should hinge on a thorough, in-person evaluation emphasizing staffing reliability, care consistency, and a track record of clean, safe environments. The decision ultimately rests on balancing the ability to advocate effectively with the facility's historical pattern of care.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Apple Rehab West Haven is an assisted living community located in West Haven, CT. Our community offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable stay.

Our residents can take advantage of our beauty salon to stay looking their best, and enjoy their favorite shows with cable or satellite TV in their own private rooms. We offer community operated transportation for those who need assistance getting around, as well as a computer center for residents to stay connected with friends and family.

Meals are served in our dining room, where residents can enjoy restaurant-style dining with specially prepared meals to accommodate any dietary restrictions. For those who prefer to cook on their own, we provide kitchenettes in each room.

In addition to providing physical care services like assistance with daily tasks and transfers, medication management, and meal preparation, we also prioritize the mental wellness of our residents. Our mental wellness program ensures that all residents receive the support they need for their emotional wellbeing.

Engaging in activities is an important part of life at Apple Rehab West Haven. Residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. We also offer concierge services to cater to individual preferences and needs.

Our convenient location offers easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that our residents can easily access the services they need without any hassle.

At Apple Rehab West Haven, we strive to create a welcoming and supportive environment where residents can feel at home while receiving the care they require.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Rite Aid (1.3 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)

Places of Worship

  • Church Of The Holy Spirit (0.7 miles)
  • St Barbara Greek Orthodox Church (3.3 miles)

Physicians

  • Yale New Haven Ambulatory (0.8 miles)
  • Cornell Scott - Hill Health Center (2.6 miles)
  • Lima David MD (3 miles)
  • Yale Dermatology Associates PC (3.1 miles)
  • A Place To Nourish Your Health (3.5 miles)
  • St Raphael Healthcare System (3.5 miles)
  • New Haven Implant and Oral Care (3.5 miles)

Transportation

  • Metro North West Haven Train Station (1 miles)
  • U-Haul Moving & Storage of Orange (2.4 miles)
  • New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (2.9 miles)
  • Tweed-New Haven Regional Airport (3.2 miles)
  • New Haven State Street Station (3.5 miles)
  • Robinson Aviation (3.6 miles)
  • Metro North - Milford Train Station (6.2 miles)

Cafes

  • Starbucks (1.3 miles)
  • Kaiydens Coffee (3.4 miles)
  • Starbucks (3.5 miles)
  • Panera Bread (3.9 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.5 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Shell & Bones Oyster Bar & Grill (1.8 miles)
  • Wendy's (2.2 miles)
  • Chip's Family Restaurant (2.8 miles)
  • Olive Garden (3.1 miles)
  • Barcelona Restaurant & Wine Bar (3.4 miles)
  • Zeneli Pizzeria (3.4 miles)

Hospitals

  • Veterans Affairs CT Healthcare System: West Haven Medical Center (1.6 miles)
  • Hill Health Center Grant Street Partnership (2.1 miles)
  • Yale New Haven Hospital Saint Raphael Campus (3.5 miles)
  • Milford Hospital Walk In (5.7 miles)
  • Milford Campus Bridgeport Hospital (6.6 miles)
  • Hospital of Saint Raphael (7 miles)
  • Harbor House (7.2 miles)

Parks

  • Wooster Square Park (3.5 miles)
  • Edgewood Park (3.7 miles)
  • East Rock Park (4.9 miles)
  • Silver Sands State Park (6.8 miles)

Frequently Asked Questions

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